Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2018-2021 Hurricane and Windsport recreational vehicles. The driver and front passenger overhead cabinets may detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: RC000290
Recall Date: Feb 24, 2023
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2018-2019 Hurricane and Windsport motorhomes. The overhead cabinets located above the driver and front passenger seats may detach and fall onto the seat occupants, possibly causing the driver to lose control of the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000208
Recall Date: Dec 21, 2020
Thor Motor Coach
Safety Issue:
Thor Motor Coach (Thor) is recalling certain 2019-2021 Hurricane and Windsport motorhomes, models 27B, 29M, 32T, 33X, 34J, 34R and 35M. The electronic control center circuit board may be damaged from voltages over 17 volts causing damage to the circuit board.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000203
Recall Date: Aug 21, 2020
Consumer Complaints
2 ComplaintsThor Motor Coach
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2019 Thor Windsport Motorhome built on a 2018 Ford F53 Chassis. The contact received notification of NHTSA Campaign Number: 20V804000 (Equipment). The contact took the vehicle to a dealer where the vehicle was serviced under recall. The contact stated that a year later, the contact stated while driving 30 MPH, the cabinet that was repaired under the recall fell down onto the dashboard while driving. The contact's wife had to manually lift part of the cabinet in order for the contact to resume normal driving. Once the contact reached his destination, he inspected the RV and saw that the cabinet was secured by self-tapping screws which was an inadequate repair for the cabinet. The contact purchased his own materials and was able to make minor repairs in order to safely drive home. The dealer was notified of the failure and informed him that the recall was already satisfied and that no other assistance could be offered. The contact also spoke with the manufacturer and filed a complaint. The RV was not repaired. The failure mileage was unknown. Consumer had their Motorhome since serviced and found a new problem , that resulted during that same time as the cabinet failure as consumer was driving. On that same trip consumer had a fire happen in the battery compartment of the motorhome. The shop that repaired the cabinet said the fire was a result of a battery cable coming from the engine battery to the motorhome battery compartment had fallen onto the drive shaft of the motorhome resulting in complete wear to the wiring and causing the wiring to short out causing tremendous heat to the wiring causing the fire.
Corrective Action:
The contact owns a 2019 Thor Windsport Motorhome built on a 2018 Ford F53 Chassis. The contact received notification of NHTSA Campaign Number: 20V804000 (Equipment). The contact took the vehicle to a dealer where the vehicle was serviced under recall. The contact stated that a year later, the contact stated while driving 30 MPH, the cabinet that was repaired under the recall fell down onto the dashboard while driving. The contact's wife had to manually lift part of the cabinet in order for the contact to resume normal driving. Once the contact reached his destination, he inspected the RV and saw that the cabinet was secured by self-tapping screws which was an inadequate repair for the cabinet. The contact purchased his own materials and was able to make minor repairs in order to safely drive home. The dealer was notified of the failure and informed him that the recall was already satisfied and that no other assistance could be offered. The contact also spoke with the manufacturer and filed a complaint. The RV was not repaired. The failure mileage was unknown. Consumer had their Motorhome since serviced and found a new problem , that resulted during that same time as the cabinet failure as consumer was driving. On that same trip consumer had a fire happen in the battery compartment of the motorhome. The shop that repaired the cabinet said the fire was a result of a battery cable coming from the engine battery to the motorhome battery compartment had fallen onto the drive shaft of the motorhome resulting in complete wear to the wiring and causing the wiring to short out causing tremendous heat to the wiring causing the fire.
Additional Notes:
The contact owns a 2019 Thor Windsport Motorhome built on a 2018 Ford F53 Chassis. The contact received notification of NHTSA Campaign Number: 20V804000 (Equipment). The contact took the vehicle to a dealer where the vehicle was serviced under recall. The contact stated that a year later, the contact stated while driving 30 MPH, the cabinet that was repaired under the recall fell down onto the dashboard while driving. The contact's wife had to manually lift part of the cabinet in order for the contact to resume normal driving. Once the contact reached his destination, he inspected the RV and saw that the cabinet was secured by self-tapping screws which was an inadequate repair for the cabinet. The contact purchased his own materials and was able to make minor repairs in order to safely drive home. The dealer was notified of the failure and informed him that the recall was already satisfied and that no other assistance could be offered. The contact also spoke with the manufacturer and filed a complaint. The RV was not repaired. The failure mileage was unknown. Consumer had their Motorhome since serviced and found a new problem , that resulted during that same time as the cabinet failure as consumer was driving. On that same trip consumer had a fire happen in the battery compartment of the motorhome. The shop that repaired the cabinet said the fire was a result of a battery cable coming from the engine battery to the motorhome battery compartment had fallen onto the drive shaft of the motorhome resulting in complete wear to the wiring and causing the wiring to short out causing tremendous heat to the wiring causing the fire.
Mfg Campaign: 11463860
Recall Date: May 9, 2022
Thor Motor Coach
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
The contact owns a 2019 Thor Windsport Motorhome built on a 2018 Ford F53 Chassis. The contact received notification of NHTSA Campaign Number: 20V804000 (Equipment). The contact took the vehicle to a dealer where the vehicle was serviced under recall. The contact stated that a year later, the contact stated while driving 30 MPH, the cabinet that was repaired under the recall fell down onto the dashboard while driving. The contact's wife had to manually lift part of the cabinet in order for the contact to resume normal driving. Once the contact reached his destination, he inspected the RV and saw that the cabinet was secured by self-tapping screws which was an inadequate repair for the cabinet. The contact purchased his own materials and was able to make minor repairs in order to safely drive home. The dealer was notified of the failure and informed him that the recall was already satisfied and that no other assistance could be offered. The contact also spoke with the manufacturer and filed a complaint. The RV was not repaired. The failure mileage was unknown. Consumer had their Motorhome since serviced and found a new problem , that resulted during that same time as the cabinet failure as consumer was driving. On that same trip consumer had a fire happen in the battery compartment of the motorhome. The shop that repaired the cabinet said the fire was a result of a battery cable coming from the engine battery to the motorhome battery compartment had fallen onto the drive shaft of the motorhome resulting in complete wear to the wiring and causing the wiring to short out causing tremendous heat to the wiring causing the fire.
Corrective Action:
The contact owns a 2019 Thor Windsport Motorhome built on a 2018 Ford F53 Chassis. The contact received notification of NHTSA Campaign Number: 20V804000 (Equipment). The contact took the vehicle to a dealer where the vehicle was serviced under recall. The contact stated that a year later, the contact stated while driving 30 MPH, the cabinet that was repaired under the recall fell down onto the dashboard while driving. The contact's wife had to manually lift part of the cabinet in order for the contact to resume normal driving. Once the contact reached his destination, he inspected the RV and saw that the cabinet was secured by self-tapping screws which was an inadequate repair for the cabinet. The contact purchased his own materials and was able to make minor repairs in order to safely drive home. The dealer was notified of the failure and informed him that the recall was already satisfied and that no other assistance could be offered. The contact also spoke with the manufacturer and filed a complaint. The RV was not repaired. The failure mileage was unknown. Consumer had their Motorhome since serviced and found a new problem , that resulted during that same time as the cabinet failure as consumer was driving. On that same trip consumer had a fire happen in the battery compartment of the motorhome. The shop that repaired the cabinet said the fire was a result of a battery cable coming from the engine battery to the motorhome battery compartment had fallen onto the drive shaft of the motorhome resulting in complete wear to the wiring and causing the wiring to short out causing tremendous heat to the wiring causing the fire.
Additional Notes:
The contact owns a 2019 Thor Windsport Motorhome built on a 2018 Ford F53 Chassis. The contact received notification of NHTSA Campaign Number: 20V804000 (Equipment). The contact took the vehicle to a dealer where the vehicle was serviced under recall. The contact stated that a year later, the contact stated while driving 30 MPH, the cabinet that was repaired under the recall fell down onto the dashboard while driving. The contact's wife had to manually lift part of the cabinet in order for the contact to resume normal driving. Once the contact reached his destination, he inspected the RV and saw that the cabinet was secured by self-tapping screws which was an inadequate repair for the cabinet. The contact purchased his own materials and was able to make minor repairs in order to safely drive home. The dealer was notified of the failure and informed him that the recall was already satisfied and that no other assistance could be offered. The contact also spoke with the manufacturer and filed a complaint. The RV was not repaired. The failure mileage was unknown. Consumer had their Motorhome since serviced and found a new problem , that resulted during that same time as the cabinet failure as consumer was driving. On that same trip consumer had a fire happen in the battery compartment of the motorhome. The shop that repaired the cabinet said the fire was a result of a battery cable coming from the engine battery to the motorhome battery compartment had fallen onto the drive shaft of the motorhome resulting in complete wear to the wiring and causing the wiring to short out causing tremendous heat to the wiring causing the fire.
Mfg Campaign: 11463860
Recall Date: May 9, 2022
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