THOR MOTOR COACH WINDSPORT 2019

Complete listing of complaints and recalls for this vehicle

2
Complaints
18
Recalls

Complaints & Recalls

2 Complaints 18 Recalls

Official Safety Recalls - Important!

18 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Thor Motor Coach
NHTSA Campaign: 23V121000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Feb 24, 2023
Safety Issue:

Thor Motor Coach (TMC) is recalling certain 2018-2021 Hurricane and Windsport recreational vehicles. The driver and front passenger overhead cabinets may detach.

Potential Risk:
Overhead cabinets that detach while the vehicle is in motion can fall onto seat occupants, increasing the risk of a crash or injury.
FREE Recall Solution:
Dealers will inspect and reinstall the overhead cabinets, if necessary, free of charge. Owner notification letters were mailed March 15, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000290.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000290
Notice Date: Mar 15, 2023
Recall Date: Feb 24, 2023
Thor Motor Coach
NHTSA Campaign: 20V804000 SAFETY RECALL
940 Vehicles Affected
Recall Date: Dec 21, 2020
Safety Issue:

Thor Motor Coach (TMC) is recalling certain 2018-2019 Hurricane and Windsport motorhomes. The overhead cabinets located above the driver and front passenger seats may detach and fall onto the seat occupants, possibly causing the driver to lose control of the vehicle.

Potential Risk:
A loss of vehicle control can increase the risk of a crash.
FREE Recall Solution:
TMC will notify owners, and dealers will inspect the overhead cabinets, and reinstall them as necessary, free of charge. The recall began January 29, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000208.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000208
Notice Date: Jan 29, 2021
Recall Date: Dec 21, 2020
Thor Motor Coach
NHTSA Campaign: 20V498000 SAFETY RECALL
2.1K Vehicles Affected
Recall Date: Aug 21, 2020
Safety Issue:

Thor Motor Coach (Thor) is recalling certain 2019-2021 Hurricane and Windsport motorhomes, models 27B, 29M, 32T, 33X, 34J, 34R and 35M. The electronic control center circuit board may be damaged from voltages over 17 volts causing damage to the circuit board.

Potential Risk:
A damaged circuit board could increase the risk of a fire.
FREE Recall Solution:
Thor will notify owners, and dealers will add an additional circuit module to the existing component board to provide reverse polarity and over-current protection, free of charge. The recall began October 20, 2020. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000203.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000203
Notice Date: Oct 20, 2020
Recall Date: Aug 21, 2020

Consumer Complaints

2 Complaints
Thor Motor Coach
Campaign: 11463860 Other
May 9, 2022
Defect Description:

EQUIPMENT

Potential Consequences:

The contact owns a 2019 Thor Windsport Motorhome built on a 2018 Ford F53 Chassis. The contact received notification of NHTSA Campaign Number: 20V804000 (Equipment). The contact took the vehicle to a dealer where the vehicle was serviced under recall. The contact stated that a year later, the contact stated while driving 30 MPH, the cabinet that was repaired under the recall fell down onto the dashboard while driving. The contact's wife had to manually lift part of the cabinet in order for the contact to resume normal driving. Once the contact reached his destination, he inspected the RV and saw that the cabinet was secured by self-tapping screws which was an inadequate repair for the cabinet. The contact purchased his own materials and was able to make minor repairs in order to safely drive home. The dealer was notified of the failure and informed him that the recall was already satisfied and that no other assistance could be offered. The contact also spoke with the manufacturer and filed a complaint. The RV was not repaired. The failure mileage was unknown. Consumer had their Motorhome since serviced and found a new problem , that resulted during that same time as the cabinet failure as consumer was driving. On that same trip consumer had a fire happen in the battery compartment of the motorhome. The shop that repaired the cabinet said the fire was a result of a battery cable coming from the engine battery to the motorhome battery compartment had fallen onto the drive shaft of the motorhome resulting in complete wear to the wiring and causing the wiring to short out causing tremendous heat to the wiring causing the fire.

Corrective Action:

The contact owns a 2019 Thor Windsport Motorhome built on a 2018 Ford F53 Chassis. The contact received notification of NHTSA Campaign Number: 20V804000 (Equipment). The contact took the vehicle to a dealer where the vehicle was serviced under recall. The contact stated that a year later, the contact stated while driving 30 MPH, the cabinet that was repaired under the recall fell down onto the dashboard while driving. The contact's wife had to manually lift part of the cabinet in order for the contact to resume normal driving. Once the contact reached his destination, he inspected the RV and saw that the cabinet was secured by self-tapping screws which was an inadequate repair for the cabinet. The contact purchased his own materials and was able to make minor repairs in order to safely drive home. The dealer was notified of the failure and informed him that the recall was already satisfied and that no other assistance could be offered. The contact also spoke with the manufacturer and filed a complaint. The RV was not repaired. The failure mileage was unknown. Consumer had their Motorhome since serviced and found a new problem , that resulted during that same time as the cabinet failure as consumer was driving. On that same trip consumer had a fire happen in the battery compartment of the motorhome. The shop that repaired the cabinet said the fire was a result of a battery cable coming from the engine battery to the motorhome battery compartment had fallen onto the drive shaft of the motorhome resulting in complete wear to the wiring and causing the wiring to short out causing tremendous heat to the wiring causing the fire.

Additional Notes:

The contact owns a 2019 Thor Windsport Motorhome built on a 2018 Ford F53 Chassis. The contact received notification of NHTSA Campaign Number: 20V804000 (Equipment). The contact took the vehicle to a dealer where the vehicle was serviced under recall. The contact stated that a year later, the contact stated while driving 30 MPH, the cabinet that was repaired under the recall fell down onto the dashboard while driving. The contact's wife had to manually lift part of the cabinet in order for the contact to resume normal driving. Once the contact reached his destination, he inspected the RV and saw that the cabinet was secured by self-tapping screws which was an inadequate repair for the cabinet. The contact purchased his own materials and was able to make minor repairs in order to safely drive home. The dealer was notified of the failure and informed him that the recall was already satisfied and that no other assistance could be offered. The contact also spoke with the manufacturer and filed a complaint. The RV was not repaired. The failure mileage was unknown. Consumer had their Motorhome since serviced and found a new problem , that resulted during that same time as the cabinet failure as consumer was driving. On that same trip consumer had a fire happen in the battery compartment of the motorhome. The shop that repaired the cabinet said the fire was a result of a battery cable coming from the engine battery to the motorhome battery compartment had fallen onto the drive shaft of the motorhome resulting in complete wear to the wiring and causing the wiring to short out causing tremendous heat to the wiring causing the fire.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11463860
Notice Date: May 9, 2022
Recall Date: May 9, 2022
Thor Motor Coach
Campaign: 11463860 Other
May 9, 2022
Defect Description:

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Potential Consequences:

The contact owns a 2019 Thor Windsport Motorhome built on a 2018 Ford F53 Chassis. The contact received notification of NHTSA Campaign Number: 20V804000 (Equipment). The contact took the vehicle to a dealer where the vehicle was serviced under recall. The contact stated that a year later, the contact stated while driving 30 MPH, the cabinet that was repaired under the recall fell down onto the dashboard while driving. The contact's wife had to manually lift part of the cabinet in order for the contact to resume normal driving. Once the contact reached his destination, he inspected the RV and saw that the cabinet was secured by self-tapping screws which was an inadequate repair for the cabinet. The contact purchased his own materials and was able to make minor repairs in order to safely drive home. The dealer was notified of the failure and informed him that the recall was already satisfied and that no other assistance could be offered. The contact also spoke with the manufacturer and filed a complaint. The RV was not repaired. The failure mileage was unknown. Consumer had their Motorhome since serviced and found a new problem , that resulted during that same time as the cabinet failure as consumer was driving. On that same trip consumer had a fire happen in the battery compartment of the motorhome. The shop that repaired the cabinet said the fire was a result of a battery cable coming from the engine battery to the motorhome battery compartment had fallen onto the drive shaft of the motorhome resulting in complete wear to the wiring and causing the wiring to short out causing tremendous heat to the wiring causing the fire.

Corrective Action:

The contact owns a 2019 Thor Windsport Motorhome built on a 2018 Ford F53 Chassis. The contact received notification of NHTSA Campaign Number: 20V804000 (Equipment). The contact took the vehicle to a dealer where the vehicle was serviced under recall. The contact stated that a year later, the contact stated while driving 30 MPH, the cabinet that was repaired under the recall fell down onto the dashboard while driving. The contact's wife had to manually lift part of the cabinet in order for the contact to resume normal driving. Once the contact reached his destination, he inspected the RV and saw that the cabinet was secured by self-tapping screws which was an inadequate repair for the cabinet. The contact purchased his own materials and was able to make minor repairs in order to safely drive home. The dealer was notified of the failure and informed him that the recall was already satisfied and that no other assistance could be offered. The contact also spoke with the manufacturer and filed a complaint. The RV was not repaired. The failure mileage was unknown. Consumer had their Motorhome since serviced and found a new problem , that resulted during that same time as the cabinet failure as consumer was driving. On that same trip consumer had a fire happen in the battery compartment of the motorhome. The shop that repaired the cabinet said the fire was a result of a battery cable coming from the engine battery to the motorhome battery compartment had fallen onto the drive shaft of the motorhome resulting in complete wear to the wiring and causing the wiring to short out causing tremendous heat to the wiring causing the fire.

Additional Notes:

The contact owns a 2019 Thor Windsport Motorhome built on a 2018 Ford F53 Chassis. The contact received notification of NHTSA Campaign Number: 20V804000 (Equipment). The contact took the vehicle to a dealer where the vehicle was serviced under recall. The contact stated that a year later, the contact stated while driving 30 MPH, the cabinet that was repaired under the recall fell down onto the dashboard while driving. The contact's wife had to manually lift part of the cabinet in order for the contact to resume normal driving. Once the contact reached his destination, he inspected the RV and saw that the cabinet was secured by self-tapping screws which was an inadequate repair for the cabinet. The contact purchased his own materials and was able to make minor repairs in order to safely drive home. The dealer was notified of the failure and informed him that the recall was already satisfied and that no other assistance could be offered. The contact also spoke with the manufacturer and filed a complaint. The RV was not repaired. The failure mileage was unknown. Consumer had their Motorhome since serviced and found a new problem , that resulted during that same time as the cabinet failure as consumer was driving. On that same trip consumer had a fire happen in the battery compartment of the motorhome. The shop that repaired the cabinet said the fire was a result of a battery cable coming from the engine battery to the motorhome battery compartment had fallen onto the drive shaft of the motorhome resulting in complete wear to the wiring and causing the wiring to short out causing tremendous heat to the wiring causing the fire.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11463860
Notice Date: May 9, 2022
Recall Date: May 9, 2022

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