Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2018-2021 Hurricane and Windsport recreational vehicles. The driver and front passenger overhead cabinets may detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: RC000290
Recall Date: Feb 24, 2023
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2018-2019 Hurricane and Windsport motorhomes. The overhead cabinets located above the driver and front passenger seats may detach and fall onto the seat occupants, possibly causing the driver to lose control of the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000208
Recall Date: Dec 21, 2020
Thor Motor Coach
Safety Issue:
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 22, 2017
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2018 Ace, Axis, Hurricane, Windsport, and Vegas motorhomes. The wiring for the trailer lights may have been inserted into the wrong locations of the trailer lighting socket causing the trailer lights to not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000148
Recall Date: Nov 2, 2017
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2017-2018 Challenger, Axis, Chateau, Four Winds, Hurricane, Miramar, Palazzo, Tuscany, Vegas, Venetian, and Windsport motorhomes. The cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Tires and Rims for Motor vehicles over 10,000lbs."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000147
Recall Date: Oct 9, 2017
Consumer Complaints
5 ComplaintsThor Motor Coach
Defect Description:
STRUCTURE:FRAME AND MEMBERS
Potential Consequences:
The contact owns a 2018 Thor Motor Coach Wind sport. The contact stated that while the RV was parked, the contact became aware that the front chassis was fractured. The RV was taken to the dealer where the RV was diagnosed, and it was determined that the front chassis had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 48,900.
Corrective Action:
The contact owns a 2018 Thor Motor Coach Wind sport. The contact stated that while the RV was parked, the contact became aware that the front chassis was fractured. The RV was taken to the dealer where the RV was diagnosed, and it was determined that the front chassis had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 48,900.
Additional Notes:
The contact owns a 2018 Thor Motor Coach Wind sport. The contact stated that while the RV was parked, the contact became aware that the front chassis was fractured. The RV was taken to the dealer where the RV was diagnosed, and it was determined that the front chassis had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 48,900.
Mfg Campaign: 11610881
Recall Date: Aug 26, 2024
Thor Motor Coach
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE RADIO (AND CAMERA SYSTEM) HAD BEEN ACTING STRANGELY AND MY CIGARETTE OUTLETS STOPPED WORKING WHILE I WAS DRIVING. I STOPPED FOR THE NIGHT AND HAD PARKED AND CONNECTED THE RV TO THE CAMPGROUND POWER. ABOUT 10 MINUTES AFTER PARKING AND HOOKING UP I STARTED TROUBLE SHOOTING THE LOSS OF POWER TO THE CIGARETTE LIGHTERS. I CHECKED THE FUSE AND DID NOT SEE ANY VISIBLE FAILURE OF THE FUSE BUT DECIDED TO TRY A BRAND NEW FUSE JUST IN CASE. AFTER REPLACING THE FUSE FOR THE CIGARETTE LIGHTERS, A FIRE STARTED IN THE AREA OF THE RADIO AND CIGARETTE LIGHTERS. WHILE TRYING TO USE A FIRE EXTINGUISHER TO PUT OUT THE FIRE BY SPRAYING UP FROM UNDER THE DASH, THE RADIO FELL INTO THE DASH. I THEN SPRAYED WHAT WAS LEFT OF THE FIRE EXTINGUISHER INTO THE RADIO OPENING. I WAS UNABLE TO PUT THE FIRE OUT AS I NOTICED A GLOW IN THE DASH STILL TO THE DRIVERS SIDE OF THE RADIO OPENING. AT THAT POINT I EVACUATED THE RV AND CALLED 911. THE RV BURNED DOWN AND IS A TOTAL LOSS.
Corrective Action:
THE RADIO (AND CAMERA SYSTEM) HAD BEEN ACTING STRANGELY AND MY CIGARETTE OUTLETS STOPPED WORKING WHILE I WAS DRIVING. I STOPPED FOR THE NIGHT AND HAD PARKED AND CONNECTED THE RV TO THE CAMPGROUND POWER. ABOUT 10 MINUTES AFTER PARKING AND HOOKING UP I STARTED TROUBLE SHOOTING THE LOSS OF POWER TO THE CIGARETTE LIGHTERS. I CHECKED THE FUSE AND DID NOT SEE ANY VISIBLE FAILURE OF THE FUSE BUT DECIDED TO TRY A BRAND NEW FUSE JUST IN CASE. AFTER REPLACING THE FUSE FOR THE CIGARETTE LIGHTERS, A FIRE STARTED IN THE AREA OF THE RADIO AND CIGARETTE LIGHTERS. WHILE TRYING TO USE A FIRE EXTINGUISHER TO PUT OUT THE FIRE BY SPRAYING UP FROM UNDER THE DASH, THE RADIO FELL INTO THE DASH. I THEN SPRAYED WHAT WAS LEFT OF THE FIRE EXTINGUISHER INTO THE RADIO OPENING. I WAS UNABLE TO PUT THE FIRE OUT AS I NOTICED A GLOW IN THE DASH STILL TO THE DRIVERS SIDE OF THE RADIO OPENING. AT THAT POINT I EVACUATED THE RV AND CALLED 911. THE RV BURNED DOWN AND IS A TOTAL LOSS.
Additional Notes:
THE RADIO (AND CAMERA SYSTEM) HAD BEEN ACTING STRANGELY AND MY CIGARETTE OUTLETS STOPPED WORKING WHILE I WAS DRIVING. I STOPPED FOR THE NIGHT AND HAD PARKED AND CONNECTED THE RV TO THE CAMPGROUND POWER. ABOUT 10 MINUTES AFTER PARKING AND HOOKING UP I STARTED TROUBLE SHOOTING THE LOSS OF POWER TO THE CIGARETTE LIGHTERS. I CHECKED THE FUSE AND DID NOT SEE ANY VISIBLE FAILURE OF THE FUSE BUT DECIDED TO TRY A BRAND NEW FUSE JUST IN CASE. AFTER REPLACING THE FUSE FOR THE CIGARETTE LIGHTERS, A FIRE STARTED IN THE AREA OF THE RADIO AND CIGARETTE LIGHTERS. WHILE TRYING TO USE A FIRE EXTINGUISHER TO PUT OUT THE FIRE BY SPRAYING UP FROM UNDER THE DASH, THE RADIO FELL INTO THE DASH. I THEN SPRAYED WHAT WAS LEFT OF THE FIRE EXTINGUISHER INTO THE RADIO OPENING. I WAS UNABLE TO PUT THE FIRE OUT AS I NOTICED A GLOW IN THE DASH STILL TO THE DRIVERS SIDE OF THE RADIO OPENING. AT THAT POINT I EVACUATED THE RV AND CALLED 911. THE RV BURNED DOWN AND IS A TOTAL LOSS.
Mfg Campaign: 11405729
Recall Date: Mar 31, 2021
Thor Motor Coach
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THERE IS A CABINET MOUNTED ON THE CEILING THAT IS ABOVE THE DRIVERS AND PASSENGERS SIDE THAT HAS NOT BEEN PROPERLY SECURED. THERE ARE COMPLAINTS AND PICTURES FOUND ON THE FACEBOOK GROUP FOR THOR OWNERS. I DECIDED TO CHECK MINE AND IT WAS LOOSE AND WHEN I OPENED THE DOORS ALL OF THE SCREWS LOCATED ON THE FRONT SIDE HAVE BEEN PULLED DOWN FROM THE CEILING. I HAVE CONTACTED THOR BY EMAIL AND EXPLAINED TO THEM THAT THIS COULD CAUSE AN ACCIDENT IF IT FELL DOWN WHILE DRIVING.
Corrective Action:
THERE IS A CABINET MOUNTED ON THE CEILING THAT IS ABOVE THE DRIVERS AND PASSENGERS SIDE THAT HAS NOT BEEN PROPERLY SECURED. THERE ARE COMPLAINTS AND PICTURES FOUND ON THE FACEBOOK GROUP FOR THOR OWNERS. I DECIDED TO CHECK MINE AND IT WAS LOOSE AND WHEN I OPENED THE DOORS ALL OF THE SCREWS LOCATED ON THE FRONT SIDE HAVE BEEN PULLED DOWN FROM THE CEILING. I HAVE CONTACTED THOR BY EMAIL AND EXPLAINED TO THEM THAT THIS COULD CAUSE AN ACCIDENT IF IT FELL DOWN WHILE DRIVING.
Additional Notes:
THERE IS A CABINET MOUNTED ON THE CEILING THAT IS ABOVE THE DRIVERS AND PASSENGERS SIDE THAT HAS NOT BEEN PROPERLY SECURED. THERE ARE COMPLAINTS AND PICTURES FOUND ON THE FACEBOOK GROUP FOR THOR OWNERS. I DECIDED TO CHECK MINE AND IT WAS LOOSE AND WHEN I OPENED THE DOORS ALL OF THE SCREWS LOCATED ON THE FRONT SIDE HAVE BEEN PULLED DOWN FROM THE CEILING. I HAVE CONTACTED THOR BY EMAIL AND EXPLAINED TO THEM THAT THIS COULD CAUSE AN ACCIDENT IF IT FELL DOWN WHILE DRIVING.
Mfg Campaign: 11352353
Recall Date: Aug 31, 2020
Thor Motor Coach
Defect Description:
SUSPENSION
Potential Consequences:
AXEL HANGERS ON THE PASSENGER SIDE OF MOTOR HOME WERE LOOSE, FOUND THAT THIS IS A PROBLEM WITH THE MOTOR-HOMES VERY UNSAFE WHEN TOWING A CAR OR TRAILER. ON HIGHWAY TRAVELING HAD TO STOP AND GET IT TORQUED TO CONTINUE. *DT*JB
Corrective Action:
AXEL HANGERS ON THE PASSENGER SIDE OF MOTOR HOME WERE LOOSE, FOUND THAT THIS IS A PROBLEM WITH THE MOTOR-HOMES VERY UNSAFE WHEN TOWING A CAR OR TRAILER. ON HIGHWAY TRAVELING HAD TO STOP AND GET IT TORQUED TO CONTINUE. *DT*JB
Additional Notes:
AXEL HANGERS ON THE PASSENGER SIDE OF MOTOR HOME WERE LOOSE, FOUND THAT THIS IS A PROBLEM WITH THE MOTOR-HOMES VERY UNSAFE WHEN TOWING A CAR OR TRAILER. ON HIGHWAY TRAVELING HAD TO STOP AND GET IT TORQUED TO CONTINUE. *DT*JB
Mfg Campaign: 11307021
Recall Date: Feb 4, 2020
Thor Motor Coach
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
HEADLIGHTS NOT SECURELY FASTENED AND NOT AIMED APPROPRIATELY. TEN FEET AHEAD OF VEHICLE ON LOW BEAMS.
Corrective Action:
HEADLIGHTS NOT SECURELY FASTENED AND NOT AIMED APPROPRIATELY. TEN FEET AHEAD OF VEHICLE ON LOW BEAMS.
Additional Notes:
HEADLIGHTS NOT SECURELY FASTENED AND NOT AIMED APPROPRIATELY. TEN FEET AHEAD OF VEHICLE ON LOW BEAMS.
Mfg Campaign: 11208560
Recall Date: May 20, 2019
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