Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Thor Motor Coach
Safety Issue:
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 22, 2017
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2017-2018 Challenger, Axis, Chateau, Four Winds, Hurricane, Miramar, Palazzo, Tuscany, Vegas, Venetian, and Windsport motorhomes. The cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Tires and Rims for Motor vehicles over 10,000lbs."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000147
Recall Date: Oct 9, 2017
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2017 Ace, Hurricane, and Windsport motorhomes. The weight rating labels for the tow hitches on these vehicles indicate a 10,000lb weight capacity when the actual hitch capacity is 8,000lbs.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 10, 2017
Consumer Complaints
5 ComplaintsThor Motor Coach
Defect Description:
STRUCTURE
Potential Consequences:
The rear frame that the trailer hitch is attached to has cracked and trailer hitch began to fail.the hitch metal also cracked and the hitch started to fall down,dropping the front of the trailer.if the trailer hitch dropped of completely,the safety devices of the trailer would not have worked. Since the safety chains and emergency brake cable are attached to the hitch,the trailer would be free wheeling down the highway. This would then probably hit another vehicle possibly causing injury or death. The is a Lippert brand hitch. Tag on hitch states 8000 GVW and 500 lb tongue weight. Trailer was less than 4000lbs. And less then 500 tongue weight.
Corrective Action:
The rear frame that the trailer hitch is attached to has cracked and trailer hitch began to fail.the hitch metal also cracked and the hitch started to fall down,dropping the front of the trailer.if the trailer hitch dropped of completely,the safety devices of the trailer would not have worked. Since the safety chains and emergency brake cable are attached to the hitch,the trailer would be free wheeling down the highway. This would then probably hit another vehicle possibly causing injury or death. The is a Lippert brand hitch. Tag on hitch states 8000 GVW and 500 lb tongue weight. Trailer was less than 4000lbs. And less then 500 tongue weight.
Additional Notes:
The rear frame that the trailer hitch is attached to has cracked and trailer hitch began to fail.the hitch metal also cracked and the hitch started to fall down,dropping the front of the trailer.if the trailer hitch dropped of completely,the safety devices of the trailer would not have worked. Since the safety chains and emergency brake cable are attached to the hitch,the trailer would be free wheeling down the highway. This would then probably hit another vehicle possibly causing injury or death. The is a Lippert brand hitch. Tag on hitch states 8000 GVW and 500 lb tongue weight. Trailer was less than 4000lbs. And less then 500 tongue weight.
Mfg Campaign: 11510061
Recall Date: Mar 3, 2023
Thor Motor Coach
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
The rear frame that the trailer hitch is attached to has cracked and trailer hitch began to fail.the hitch metal also cracked and the hitch started to fall down,dropping the front of the trailer.if the trailer hitch dropped of completely,the safety devices of the trailer would not have worked. Since the safety chains and emergency brake cable are attached to the hitch,the trailer would be free wheeling down the highway. This would then probably hit another vehicle possibly causing injury or death. The is a Lippert brand hitch. Tag on hitch states 8000 GVW and 500 lb tongue weight. Trailer was less than 4000lbs. And less then 500 tongue weight.
Corrective Action:
The rear frame that the trailer hitch is attached to has cracked and trailer hitch began to fail.the hitch metal also cracked and the hitch started to fall down,dropping the front of the trailer.if the trailer hitch dropped of completely,the safety devices of the trailer would not have worked. Since the safety chains and emergency brake cable are attached to the hitch,the trailer would be free wheeling down the highway. This would then probably hit another vehicle possibly causing injury or death. The is a Lippert brand hitch. Tag on hitch states 8000 GVW and 500 lb tongue weight. Trailer was less than 4000lbs. And less then 500 tongue weight.
Additional Notes:
The rear frame that the trailer hitch is attached to has cracked and trailer hitch began to fail.the hitch metal also cracked and the hitch started to fall down,dropping the front of the trailer.if the trailer hitch dropped of completely,the safety devices of the trailer would not have worked. Since the safety chains and emergency brake cable are attached to the hitch,the trailer would be free wheeling down the highway. This would then probably hit another vehicle possibly causing injury or death. The is a Lippert brand hitch. Tag on hitch states 8000 GVW and 500 lb tongue weight. Trailer was less than 4000lbs. And less then 500 tongue weight.
Mfg Campaign: 11510061
Recall Date: Mar 3, 2023
Thor Motor Coach
Defect Description:
TRAILER HITCHES
Potential Consequences:
The rear frame that the trailer hitch is attached to has cracked and trailer hitch began to fail.the hitch metal also cracked and the hitch started to fall down,dropping the front of the trailer.if the trailer hitch dropped of completely,the safety devices of the trailer would not have worked. Since the safety chains and emergency brake cable are attached to the hitch,the trailer would be free wheeling down the highway. This would then probably hit another vehicle possibly causing injury or death. The is a Lippert brand hitch. Tag on hitch states 8000 GVW and 500 lb tongue weight. Trailer was less than 4000lbs. And less then 500 tongue weight.
Corrective Action:
The rear frame that the trailer hitch is attached to has cracked and trailer hitch began to fail.the hitch metal also cracked and the hitch started to fall down,dropping the front of the trailer.if the trailer hitch dropped of completely,the safety devices of the trailer would not have worked. Since the safety chains and emergency brake cable are attached to the hitch,the trailer would be free wheeling down the highway. This would then probably hit another vehicle possibly causing injury or death. The is a Lippert brand hitch. Tag on hitch states 8000 GVW and 500 lb tongue weight. Trailer was less than 4000lbs. And less then 500 tongue weight.
Additional Notes:
The rear frame that the trailer hitch is attached to has cracked and trailer hitch began to fail.the hitch metal also cracked and the hitch started to fall down,dropping the front of the trailer.if the trailer hitch dropped of completely,the safety devices of the trailer would not have worked. Since the safety chains and emergency brake cable are attached to the hitch,the trailer would be free wheeling down the highway. This would then probably hit another vehicle possibly causing injury or death. The is a Lippert brand hitch. Tag on hitch states 8000 GVW and 500 lb tongue weight. Trailer was less than 4000lbs. And less then 500 tongue weight.
Mfg Campaign: 11510061
Recall Date: Mar 3, 2023
Thor Motor Coach
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TRIMARK DOOR LATCH STRIKER (MADE OF CHEAP POTMETAL) BROKE WHILE REFUELING. AS THE VEHICLE ONLY HAS ONE DOOR THIS TAPPING OCCUPANTS INSIDE RV UNTIL TOOLS COULD BE LOCATED AND THE DOOR DISASSEMBLED FROM THE INSIDE. TRIMARK 1650 IS THE PROBLEM, IT HAPPENS QUITE OFTEN TO MANY RV'S AND SHOULD BE INVESTIGATED AND RECALLED BEFORE SOMEONE BURNS TO DEATH IN AN RV.
Corrective Action:
TRIMARK DOOR LATCH STRIKER (MADE OF CHEAP POTMETAL) BROKE WHILE REFUELING. AS THE VEHICLE ONLY HAS ONE DOOR THIS TAPPING OCCUPANTS INSIDE RV UNTIL TOOLS COULD BE LOCATED AND THE DOOR DISASSEMBLED FROM THE INSIDE. TRIMARK 1650 IS THE PROBLEM, IT HAPPENS QUITE OFTEN TO MANY RV'S AND SHOULD BE INVESTIGATED AND RECALLED BEFORE SOMEONE BURNS TO DEATH IN AN RV.
Additional Notes:
TRIMARK DOOR LATCH STRIKER (MADE OF CHEAP POTMETAL) BROKE WHILE REFUELING. AS THE VEHICLE ONLY HAS ONE DOOR THIS TAPPING OCCUPANTS INSIDE RV UNTIL TOOLS COULD BE LOCATED AND THE DOOR DISASSEMBLED FROM THE INSIDE. TRIMARK 1650 IS THE PROBLEM, IT HAPPENS QUITE OFTEN TO MANY RV'S AND SHOULD BE INVESTIGATED AND RECALLED BEFORE SOMEONE BURNS TO DEATH IN AN RV.
Mfg Campaign: 11228739
Recall Date: Jul 1, 2019
Thor Motor Coach
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD WIPER TOGGLED - RIGHT WIPER GETS STUCK UNDER LEFT ARM - MAKING WIPERS STOP UNTIL PHYSICALLY RELEASED- NOT VERY GOOD STOPPING ON INTERSTATE 80 IN THE RAIN
Corrective Action:
WINDSHIELD WIPER TOGGLED - RIGHT WIPER GETS STUCK UNDER LEFT ARM - MAKING WIPERS STOP UNTIL PHYSICALLY RELEASED- NOT VERY GOOD STOPPING ON INTERSTATE 80 IN THE RAIN
Additional Notes:
WINDSHIELD WIPER TOGGLED - RIGHT WIPER GETS STUCK UNDER LEFT ARM - MAKING WIPERS STOP UNTIL PHYSICALLY RELEASED- NOT VERY GOOD STOPPING ON INTERSTATE 80 IN THE RAIN
Mfg Campaign: 11209264
Recall Date: May 22, 2019
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