Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2018-2021 Aria, Palazzo, Tuscany, and Venetian motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000204
Recall Date: Sep 15, 2020
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000196
Recall Date: Jul 20, 2020
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2014-2017 Tuscany XTE (models 34ST, 36MQ, 40AX, 40BX, 40EX and 40GQ), 2013-2018 Tuscany (models 38SQ, 40DX, 40KQ, 40RX, 42GX, 42HQ, 42WX, 44MT 45AT and 45LT) and 2016-2020 Venetian (models A40, B42, F42, G36, J40, L40, M37, R40, S40, and T42) motorhomes. The rear reflectors within the taillight lens may be too high, reducing the vehicle's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000180
Recall Date: Nov 7, 2019
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2018-2019 Thor Aria and Venetian motorhomes. The brake caliper mounting bolts may have been insufficiently tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000164
Recall Date: Nov 5, 2018
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2017 Tuscany XTE and 2017-2019 Venetian, Aria, Tuscany, and Palazzo motorhomes built on Freightliner Custom Chassis Corporation chassis. The Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000163
Recall Date: Oct 30, 2018
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2017-2018 Thor Aria motorhomes and 2017-2019 Thor Venetian motorhomes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000159
Recall Date: Aug 2, 2018
Thor Motor Coach
Safety Issue:
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 22, 2017
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2017-2018 Challenger, Axis, Chateau, Four Winds, Hurricane, Miramar, Palazzo, Tuscany, Vegas, Venetian, and Windsport motorhomes. The cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Tires and Rims for Motor vehicles over 10,000lbs."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000147
Recall Date: Oct 9, 2017
Consumer Complaints
1 ComplaintThor Motor Coach
Defect Description:
STRUCTURE:BODY
Potential Consequences:
More than 50% of the windows in this motor coach have either failed or are falling apart. One of the emergency egress windows blew completely out while traveling at high speed. The windows in question already have a safety recall, however this particular year for this motor coach is not included in the recall. Same bad windows, same part numbers, same manufacturer. SB RECALL 21V-52 2021-499 identifies these windows and calls out the same safety problem on the 2019 Thor Venetians as our 2018 Venetian. The issue is that Thor will not honor this safety recall because our is a 2018, not the 2019. Same safety problem though. We have 2 windows that failed completely, one considered a vent window and the other an egress window. They fell away from their frames and fell onto the road while traveling. Very dangerous for other drivers on the road.
Corrective Action:
More than 50% of the windows in this motor coach have either failed or are falling apart. One of the emergency egress windows blew completely out while traveling at high speed. The windows in question already have a safety recall, however this particular year for this motor coach is not included in the recall. Same bad windows, same part numbers, same manufacturer. SB RECALL 21V-52 2021-499 identifies these windows and calls out the same safety problem on the 2019 Thor Venetians as our 2018 Venetian. The issue is that Thor will not honor this safety recall because our is a 2018, not the 2019. Same safety problem though. We have 2 windows that failed completely, one considered a vent window and the other an egress window. They fell away from their frames and fell onto the road while traveling. Very dangerous for other drivers on the road.
Additional Notes:
More than 50% of the windows in this motor coach have either failed or are falling apart. One of the emergency egress windows blew completely out while traveling at high speed. The windows in question already have a safety recall, however this particular year for this motor coach is not included in the recall. Same bad windows, same part numbers, same manufacturer. SB RECALL 21V-52 2021-499 identifies these windows and calls out the same safety problem on the 2019 Thor Venetians as our 2018 Venetian. The issue is that Thor will not honor this safety recall because our is a 2018, not the 2019. Same safety problem though. We have 2 windows that failed completely, one considered a vent window and the other an egress window. They fell away from their frames and fell onto the road while traveling. Very dangerous for other drivers on the road.
Mfg Campaign: 11585366
Recall Date: Apr 26, 2024
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury