THOR MOTOR COACH VENETIAN 2016

Complete listing of complaints and recalls for this vehicle

2
Complaints
5
Recalls

Complaints & Recalls

2 Complaints 5 Recalls

Official Safety Recalls - Important!

5 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Thor Motor Coach
NHTSA Campaign: 19V799000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Nov 7, 2019
Safety Issue:

Thor Motor Coach (TMC) is recalling certain 2014-2017 Tuscany XTE (models 34ST, 36MQ, 40AX, 40BX, 40EX and 40GQ), 2013-2018 Tuscany (models 38SQ, 40DX, 40KQ, 40RX, 42GX, 42HQ, 42WX, 44MT 45AT and 45LT) and 2016-2020 Venetian (models A40, B42, F42, G36, J40, L40, M37, R40, S40, and T42) motorhomes. The rear reflectors within the taillight lens may be too high, reducing the vehicle's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
The incorrectly positioned reflectors may make the motorhome less visible to others on the road, increasing the risk of a crash.
FREE Recall Solution:
TMC will notify owners, and dealers will install adhesive reflectors, free of charge. The recall began January 2, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000180.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000180
Notice Date: Jan 2, 2020
Recall Date: Nov 7, 2019
Thor Motor Coach
NHTSA Campaign: 18V285000 SAFETY RECALL
895 Vehicles Affected
Recall Date: May 2, 2018
Safety Issue:

Thor Motor Coach (TMC) is recalling certain 2011-2017 Thor Tuscany and Venetian motorhomes, built on Freightliner Custom Chassis Corporation (FCCC) chassis. The power steering hose on the affected vehicles may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.

Potential Risk:
Electrical arcing in the presence of leaking power steering fluid can increase the risk of a fire.
FREE Recall Solution:
FCCC has notified owners, and FCCC dealers will reroute the power steering hose to provide proper clearance, free of charge. The recall began on May 1, 2018. Owners may contact TMC customer service at 1-877-855-2867 or FCCC customer service at 1-800-547-0712. TMC's number for this recall is RC000153.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000153
Notice Date: May 1, 2018
Recall Date: May 2, 2018
Thor Motor Coach
NHTSA Campaign: 17V758000 SAFETY RECALL
110.4K Vehicles Affected
Recall Date: Nov 22, 2017
Safety Issue:

Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
FREE Recall Solution:
Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Notice Date: Jan 15, 2018
Recall Date: Nov 22, 2017
Thor Motor Coach
NHTSA Campaign: 17V283000 SAFETY RECALL
186 Vehicles Affected
Recall Date: Apr 27, 2017
Safety Issue:

Thor Motor Coach (Thor) is recalling certain 2016-2017 Venetian and Tuscany motorhomes equipped with Cummins ISL engines. These vehicles, built on a Freightliner chassis, have a power steering hose that may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.

Potential Risk:
Electrical arcing in the presence of leaking power steering fluid can increase the risk of a fire.
FREE Recall Solution:
Daimler Trucks (DTNA), the manufacturer of the Freightliner chassis has notified the motorhome owners, and DTNA dealers will reroute the high pressure power steering hose to provide adequate clearance from the starter stud, free of charge. The recall began on December 27, 2016. Owners may contact DTNA customer service at 1-800-547-0712 or Thor customer service at 1-877-500-1020. Thor's number for this recall is FL727A.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: FL727A
Notice Date: Dec 1, 2016
Recall Date: Apr 27, 2017
Thor Motor Coach
NHTSA Campaign: 16V468000 SAFETY RECALL
122 Vehicles Affected
Recall Date: Jun 27, 2016
Safety Issue:

Thor Motor Coach (TMC) is recalling certain model year 2016 Tuscany XTE, Palazzo, and 2016-2017 Venetian motorhomes manufactured September 9, 2015, to January 12, 2016. The front sway bar mounting brackets may not fit properly on the axle causing the mounting bolts to bend or loosen.

Potential Risk:
If the sway bar bolts loosen, the sway bar may detach from the axle, affecting the handling and increasing the risk of a crash.
FREE Recall Solution:
TMC will notify owners, and Detroit Axle service centers, subsidiaries of Daimler Trucks, the manufacturer of the chassis, will modify the sway bar mounting, free of charge. The recall began on July 22, 2016. Owners may contact Thor Motor Coach Customer service department at 1-877-500-1020, or Daimler Trucks North America LLC at 1-800-547-0712, or e-mail them at DTNA.Warranty.Campaigns@Daimler.com to locate a service center. TMC's number for this recall is RC000117.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000117
Notice Date: Jul 22, 2016
Recall Date: Jun 27, 2016

Consumer Complaints

2 Complaints
Thor Motor Coach
Campaign: 11425825 Other
Jul 21, 2021
Defect Description:

STRUCTURE:BODY

Potential Consequences:

The contact owns a 2016 Freightliner XCR RV. The contact stated while driving 60 mph, the front passenger’s side window detached from the RV. The vehicle was repaired by an independent mechanic however, the failure persisted. The contact stated that the rear window also detached and shattered while driving. The dealer was not made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 25,000.

Corrective Action:

The contact owns a 2016 Freightliner XCR RV. The contact stated while driving 60 mph, the front passenger’s side window detached from the RV. The vehicle was repaired by an independent mechanic however, the failure persisted. The contact stated that the rear window also detached and shattered while driving. The dealer was not made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 25,000.

Additional Notes:

The contact owns a 2016 Freightliner XCR RV. The contact stated while driving 60 mph, the front passenger’s side window detached from the RV. The vehicle was repaired by an independent mechanic however, the failure persisted. The contact stated that the rear window also detached and shattered while driving. The dealer was not made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 25,000.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11425825
Notice Date: Jul 21, 2021
Recall Date: Jul 21, 2021
Thor Motor Coach
Campaign: 11425825 Other
Jul 21, 2021
Defect Description:

VISIBILITY

Potential Consequences:

The contact owns a 2016 Freightliner XCR RV. The contact stated while driving 60 mph, the front passenger’s side window detached from the RV. The vehicle was repaired by an independent mechanic however, the failure persisted. The contact stated that the rear window also detached and shattered while driving. The dealer was not made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 25,000.

Corrective Action:

The contact owns a 2016 Freightliner XCR RV. The contact stated while driving 60 mph, the front passenger’s side window detached from the RV. The vehicle was repaired by an independent mechanic however, the failure persisted. The contact stated that the rear window also detached and shattered while driving. The dealer was not made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 25,000.

Additional Notes:

The contact owns a 2016 Freightliner XCR RV. The contact stated while driving 60 mph, the front passenger’s side window detached from the RV. The vehicle was repaired by an independent mechanic however, the failure persisted. The contact stated that the rear window also detached and shattered while driving. The dealer was not made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 25,000.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11425825
Notice Date: Jul 21, 2021
Recall Date: Jul 21, 2021

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