Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2014-2017 Tuscany XTE (models 34ST, 36MQ, 40AX, 40BX, 40EX and 40GQ), 2013-2018 Tuscany (models 38SQ, 40DX, 40KQ, 40RX, 42GX, 42HQ, 42WX, 44MT 45AT and 45LT) and 2016-2020 Venetian (models A40, B42, F42, G36, J40, L40, M37, R40, S40, and T42) motorhomes. The rear reflectors within the taillight lens may be too high, reducing the vehicle's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000180
Recall Date: Nov 7, 2019
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2011-2017 Thor Tuscany and Venetian motorhomes, built on Freightliner Custom Chassis Corporation (FCCC) chassis. The power steering hose on the affected vehicles may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000153
Recall Date: May 2, 2018
Thor Motor Coach
Safety Issue:
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 22, 2017
Thor Motor Coach
Safety Issue:
Thor Motor Coach (Thor) is recalling certain 2016-2017 Venetian and Tuscany motorhomes equipped with Cummins ISL engines. These vehicles, built on a Freightliner chassis, have a power steering hose that may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: FL727A
Recall Date: Apr 27, 2017
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain model year 2016 Tuscany XTE, Palazzo, and 2016-2017 Venetian motorhomes manufactured September 9, 2015, to January 12, 2016. The front sway bar mounting brackets may not fit properly on the axle causing the mounting bolts to bend or loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000117
Recall Date: Jun 27, 2016
Consumer Complaints
2 ComplaintsThor Motor Coach
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The contact owns a 2016 Freightliner XCR RV. The contact stated while driving 60 mph, the front passenger’s side window detached from the RV. The vehicle was repaired by an independent mechanic however, the failure persisted. The contact stated that the rear window also detached and shattered while driving. The dealer was not made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 25,000.
Corrective Action:
The contact owns a 2016 Freightliner XCR RV. The contact stated while driving 60 mph, the front passenger’s side window detached from the RV. The vehicle was repaired by an independent mechanic however, the failure persisted. The contact stated that the rear window also detached and shattered while driving. The dealer was not made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 25,000.
Additional Notes:
The contact owns a 2016 Freightliner XCR RV. The contact stated while driving 60 mph, the front passenger’s side window detached from the RV. The vehicle was repaired by an independent mechanic however, the failure persisted. The contact stated that the rear window also detached and shattered while driving. The dealer was not made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 25,000.
Mfg Campaign: 11425825
Recall Date: Jul 21, 2021
Thor Motor Coach
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2016 Freightliner XCR RV. The contact stated while driving 60 mph, the front passenger’s side window detached from the RV. The vehicle was repaired by an independent mechanic however, the failure persisted. The contact stated that the rear window also detached and shattered while driving. The dealer was not made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 25,000.
Corrective Action:
The contact owns a 2016 Freightliner XCR RV. The contact stated while driving 60 mph, the front passenger’s side window detached from the RV. The vehicle was repaired by an independent mechanic however, the failure persisted. The contact stated that the rear window also detached and shattered while driving. The dealer was not made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 25,000.
Additional Notes:
The contact owns a 2016 Freightliner XCR RV. The contact stated while driving 60 mph, the front passenger’s side window detached from the RV. The vehicle was repaired by an independent mechanic however, the failure persisted. The contact stated that the rear window also detached and shattered while driving. The dealer was not made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 25,000.
Mfg Campaign: 11425825
Recall Date: Jul 21, 2021
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