Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2019 Challenger, Palazzo, Tuscany, 2019-2020 Miramar, 2019-2021 Aria, Outlaw, and Venetian recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: RC000232
Recall Date: Jul 8, 2021
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2018-2021 Aria, Palazzo, Tuscany, and Venetian motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000204
Recall Date: Sep 15, 2020
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000196
Recall Date: Jul 20, 2020
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2017 Tuscany XTE and 2017-2019 Venetian, Aria, Tuscany, and Palazzo motorhomes built on Freightliner Custom Chassis Corporation chassis. The Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000163
Recall Date: Oct 30, 2018
Consumer Complaints
2 ComplaintsThor Motor Coach
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Windows have detached from the vehicle while driving on two occasions. One was recovered on the shoulder of the highway, another quite large window was lost on the interstate and could have hit another vehicle. The Lippert windows are already the subject of a NHTSA safety recall (21V-522); however, even though the windows have experienced an adhesive failure and detached from the vehicle while driving, exactly as described in the recall, Lippert and Thor Motor Coach claim that this vehicle is not included in the recall by date of manufacture and specifically by VIN. Photos of the failures were provided to Lippert.
Corrective Action:
Windows have detached from the vehicle while driving on two occasions. One was recovered on the shoulder of the highway, another quite large window was lost on the interstate and could have hit another vehicle. The Lippert windows are already the subject of a NHTSA safety recall (21V-522); however, even though the windows have experienced an adhesive failure and detached from the vehicle while driving, exactly as described in the recall, Lippert and Thor Motor Coach claim that this vehicle is not included in the recall by date of manufacture and specifically by VIN. Photos of the failures were provided to Lippert.
Additional Notes:
Windows have detached from the vehicle while driving on two occasions. One was recovered on the shoulder of the highway, another quite large window was lost on the interstate and could have hit another vehicle. The Lippert windows are already the subject of a NHTSA safety recall (21V-522); however, even though the windows have experienced an adhesive failure and detached from the vehicle while driving, exactly as described in the recall, Lippert and Thor Motor Coach claim that this vehicle is not included in the recall by date of manufacture and specifically by VIN. Photos of the failures were provided to Lippert.
Mfg Campaign: 11606268
Recall Date: Aug 3, 2024
Thor Motor Coach
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
Windows have detached from the vehicle while driving on two occasions. One was recovered on the shoulder of the highway, another quite large window was lost on the interstate and could have hit another vehicle. The Lippert windows are already the subject of a NHTSA safety recall (21V-522); however, even though the windows have experienced an adhesive failure and detached from the vehicle while driving, exactly as described in the recall, Lippert and Thor Motor Coach claim that this vehicle is not included in the recall by date of manufacture and specifically by VIN. Photos of the failures were provided to Lippert.
Corrective Action:
Windows have detached from the vehicle while driving on two occasions. One was recovered on the shoulder of the highway, another quite large window was lost on the interstate and could have hit another vehicle. The Lippert windows are already the subject of a NHTSA safety recall (21V-522); however, even though the windows have experienced an adhesive failure and detached from the vehicle while driving, exactly as described in the recall, Lippert and Thor Motor Coach claim that this vehicle is not included in the recall by date of manufacture and specifically by VIN. Photos of the failures were provided to Lippert.
Additional Notes:
Windows have detached from the vehicle while driving on two occasions. One was recovered on the shoulder of the highway, another quite large window was lost on the interstate and could have hit another vehicle. The Lippert windows are already the subject of a NHTSA safety recall (21V-522); however, even though the windows have experienced an adhesive failure and detached from the vehicle while driving, exactly as described in the recall, Lippert and Thor Motor Coach claim that this vehicle is not included in the recall by date of manufacture and specifically by VIN. Photos of the failures were provided to Lippert.
Mfg Campaign: 11606268
Recall Date: Aug 3, 2024
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