THOR MOTOR COACH TUSCANY 2018

Complete listing of complaints and recalls for this vehicle

6
Complaints
13
Recalls

Complaints & Recalls

6 Complaints 13 Recalls

Official Safety Recalls - Important!

13 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Thor Motor Coach
NHTSA Campaign: 20V559000 SAFETY RECALL
1.6K Vehicles Affected
Recall Date: Sep 15, 2020
Safety Issue:

Thor Motor Coach (TMC) is recalling certain 2018-2021 Aria, Palazzo, Tuscany, and Venetian motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged.

Potential Risk:
Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
FREE Recall Solution:
TMC will notify owners, and DTNA dealers will inspect the inner wheel valve stem stabilizers, and adjust as needed and/or replace the inner valve stem, free of charge. The recall began November 2, 2020. Owners may contact TMC customer service at 1-800-524-5210 extension 104 or DTNA customer service at 1-800-547-0712. TMC's number for this recall is RC000204. DTNA's number for this recall is FL-861.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000204
Notice Date: Nov 2, 2020
Recall Date: Sep 15, 2020
Thor Motor Coach
NHTSA Campaign: 20V418000 SAFETY RECALL
2.4K Vehicles Affected
Recall Date: Jul 20, 2020
Safety Issue:

Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Potential Risk:
Non-functioning exterior marker lights can increase the risk of a crash.
FREE Recall Solution:
TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000196.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000196
Notice Date: Oct 6, 2021
Recall Date: Jul 20, 2020
Thor Motor Coach
NHTSA Campaign: 19V799000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Nov 7, 2019
Safety Issue:

Thor Motor Coach (TMC) is recalling certain 2014-2017 Tuscany XTE (models 34ST, 36MQ, 40AX, 40BX, 40EX and 40GQ), 2013-2018 Tuscany (models 38SQ, 40DX, 40KQ, 40RX, 42GX, 42HQ, 42WX, 44MT 45AT and 45LT) and 2016-2020 Venetian (models A40, B42, F42, G36, J40, L40, M37, R40, S40, and T42) motorhomes. The rear reflectors within the taillight lens may be too high, reducing the vehicle's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
The incorrectly positioned reflectors may make the motorhome less visible to others on the road, increasing the risk of a crash.
FREE Recall Solution:
TMC will notify owners, and dealers will install adhesive reflectors, free of charge. The recall began January 2, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000180.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000180
Notice Date: Jan 2, 2020
Recall Date: Nov 7, 2019
Thor Motor Coach
NHTSA Campaign: 18V763000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Oct 30, 2018
Safety Issue:

Thor Motor Coach (TMC) is recalling certain 2017 Tuscany XTE and 2017-2019 Venetian, Aria, Tuscany, and Palazzo motorhomes built on Freightliner Custom Chassis Corporation chassis. The Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Potential Risk:
Nonfunctioning lights can increase the risk of a crash.
FREE Recall Solution:
The remedy for this recall is still under development. Daimler Trucks North America, the manufacturer of the chassis began issuing owners an interim notification on October 24, 2018, and will send a second notification when parts become available. The recall began October 30, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000163.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000163
Notice Date: Oct 30, 2018
Recall Date: Oct 30, 2018
Thor Motor Coach
NHTSA Campaign: 17V758000 SAFETY RECALL
110.4K Vehicles Affected
Recall Date: Nov 22, 2017
Safety Issue:

Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
FREE Recall Solution:
Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Notice Date: Jan 15, 2018
Recall Date: Nov 22, 2017
Thor Motor Coach
NHTSA Campaign: 17V634000 SAFETY RECALL
507 Vehicles Affected
Recall Date: Oct 9, 2017
Safety Issue:

Thor Motor Coach (TMC) is recalling certain 2017-2018 Challenger, Axis, Chateau, Four Winds, Hurricane, Miramar, Palazzo, Tuscany, Vegas, Venetian, and Windsport motorhomes. The cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Tires and Rims for Motor vehicles over 10,000lbs."

Potential Risk:
If the water capacity information is incorrect and it causes the vehicle to be over loaded, there would be an increased risk of a crash.
FREE Recall Solution:
TMC will notify owners and send them corrected labels, free of charge. The recall began on November 15, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000147.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000147
Notice Date: Nov 15, 2017
Recall Date: Oct 9, 2017

Consumer Complaints

6 Complaints
Thor Motor Coach
Campaign: 11441127 Other
Nov 20, 2021
Defect Description:

STRUCTURE:BODY

Potential Consequences:

On Sunday afternoon 20 June while traveling westbound on I-10 about 50 miles east of Ft. Stockton, TX, the passenger side rear slideout extended on its own. This slideout is about 2 feet deep so the width of my motor home suddenly changed from 8.5 feet wide to 10.5 feet wide. Fortunately there was little traffic on I-10 at this time. I was able to pull to the shoulder and used wood blocks in an effort to keep the slideout from extending. These blocks held until reaching Ft. Stockton where we were able to get off I-10 and into the first campground we came to. By this time the slideout had extended on its own again. I was able to get a truck mechanic to use cargo straps to strap this slideout in place so it would not extend and returned home to Alabama. My RV mechanic had found that both Lippert slideout cylinders had gone into bypass allowing the slideout to extend on its own. By this time the opposite slideout was giving me the same problem and one of its cylinders was found to have gone into bypass. This drivers side slideout gave me the same problem on I-25 southbound about 100 miles north of Denver last summer. A Lippert slideout cylinder was again found to have gone into the bypass mode. And fortunately for me again there was little traffic on this section of I-25. My RV has three slideouts and each slideout is controlled by two Lippert slideout cylinders. In the past two years I've now had three Lippert slideout cylinders fail by going into bypass and allowing two slideouts to extend while traveling on interstate highways. Fortunately, I was traveling in areas with little traffic, but the outcome could have been tragic if I was traveling I-10 through Houston or I-25 through Denver. I've included pictures of these three Lippert slideout cylinders with the part number data tags clearly shown. My recommendation is for an immediate investigation to get this suspect lot of Lippert slideout cylinders off the highway.

Corrective Action:

On Sunday afternoon 20 June while traveling westbound on I-10 about 50 miles east of Ft. Stockton, TX, the passenger side rear slideout extended on its own. This slideout is about 2 feet deep so the width of my motor home suddenly changed from 8.5 feet wide to 10.5 feet wide. Fortunately there was little traffic on I-10 at this time. I was able to pull to the shoulder and used wood blocks in an effort to keep the slideout from extending. These blocks held until reaching Ft. Stockton where we were able to get off I-10 and into the first campground we came to. By this time the slideout had extended on its own again. I was able to get a truck mechanic to use cargo straps to strap this slideout in place so it would not extend and returned home to Alabama. My RV mechanic had found that both Lippert slideout cylinders had gone into bypass allowing the slideout to extend on its own. By this time the opposite slideout was giving me the same problem and one of its cylinders was found to have gone into bypass. This drivers side slideout gave me the same problem on I-25 southbound about 100 miles north of Denver last summer. A Lippert slideout cylinder was again found to have gone into the bypass mode. And fortunately for me again there was little traffic on this section of I-25. My RV has three slideouts and each slideout is controlled by two Lippert slideout cylinders. In the past two years I've now had three Lippert slideout cylinders fail by going into bypass and allowing two slideouts to extend while traveling on interstate highways. Fortunately, I was traveling in areas with little traffic, but the outcome could have been tragic if I was traveling I-10 through Houston or I-25 through Denver. I've included pictures of these three Lippert slideout cylinders with the part number data tags clearly shown. My recommendation is for an immediate investigation to get this suspect lot of Lippert slideout cylinders off the highway.

Additional Notes:

On Sunday afternoon 20 June while traveling westbound on I-10 about 50 miles east of Ft. Stockton, TX, the passenger side rear slideout extended on its own. This slideout is about 2 feet deep so the width of my motor home suddenly changed from 8.5 feet wide to 10.5 feet wide. Fortunately there was little traffic on I-10 at this time. I was able to pull to the shoulder and used wood blocks in an effort to keep the slideout from extending. These blocks held until reaching Ft. Stockton where we were able to get off I-10 and into the first campground we came to. By this time the slideout had extended on its own again. I was able to get a truck mechanic to use cargo straps to strap this slideout in place so it would not extend and returned home to Alabama. My RV mechanic had found that both Lippert slideout cylinders had gone into bypass allowing the slideout to extend on its own. By this time the opposite slideout was giving me the same problem and one of its cylinders was found to have gone into bypass. This drivers side slideout gave me the same problem on I-25 southbound about 100 miles north of Denver last summer. A Lippert slideout cylinder was again found to have gone into the bypass mode. And fortunately for me again there was little traffic on this section of I-25. My RV has three slideouts and each slideout is controlled by two Lippert slideout cylinders. In the past two years I've now had three Lippert slideout cylinders fail by going into bypass and allowing two slideouts to extend while traveling on interstate highways. Fortunately, I was traveling in areas with little traffic, but the outcome could have been tragic if I was traveling I-10 through Houston or I-25 through Denver. I've included pictures of these three Lippert slideout cylinders with the part number data tags clearly shown. My recommendation is for an immediate investigation to get this suspect lot of Lippert slideout cylinders off the highway.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11441127
Notice Date: Nov 20, 2021
Recall Date: Nov 20, 2021
Thor Motor Coach
Campaign: 11437965 Other
Oct 24, 2021
Defect Description:

WHEELS

Potential Consequences:

Right tag axle hub cap broke lose from the bracket securing the hub cap to the hub and departed the motorhome chassis. Incident occurred while traveling east on I-10 in Texas somewhere between San Antonio and Weimer. The hub cap bracket separated at the feet of the bracket. The feet of the bracket where still attached to the hub. Picture attached. The feet are available for further inspection. There were no warnings/symptoms when the incident occurred. Exactly when the event occurred is unknown. The hub cap assembly weighs approximately one pound. It could have struck a trailing vehicle causing significant damage, and a very real safety concern. I (driver/owner of the vehicle) was the only person to inspect the broken bracket.

Corrective Action:

Right tag axle hub cap broke lose from the bracket securing the hub cap to the hub and departed the motorhome chassis. Incident occurred while traveling east on I-10 in Texas somewhere between San Antonio and Weimer. The hub cap bracket separated at the feet of the bracket. The feet of the bracket where still attached to the hub. Picture attached. The feet are available for further inspection. There were no warnings/symptoms when the incident occurred. Exactly when the event occurred is unknown. The hub cap assembly weighs approximately one pound. It could have struck a trailing vehicle causing significant damage, and a very real safety concern. I (driver/owner of the vehicle) was the only person to inspect the broken bracket.

Additional Notes:

Right tag axle hub cap broke lose from the bracket securing the hub cap to the hub and departed the motorhome chassis. Incident occurred while traveling east on I-10 in Texas somewhere between San Antonio and Weimer. The hub cap bracket separated at the feet of the bracket. The feet of the bracket where still attached to the hub. Picture attached. The feet are available for further inspection. There were no warnings/symptoms when the incident occurred. Exactly when the event occurred is unknown. The hub cap assembly weighs approximately one pound. It could have struck a trailing vehicle causing significant damage, and a very real safety concern. I (driver/owner of the vehicle) was the only person to inspect the broken bracket.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11437965
Notice Date: Oct 24, 2021
Recall Date: Oct 24, 2021
Thor Motor Coach
Campaign: 11437965 Other
Oct 24, 2021
Defect Description:

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Potential Consequences:

Right tag axle hub cap broke lose from the bracket securing the hub cap to the hub and departed the motorhome chassis. Incident occurred while traveling east on I-10 in Texas somewhere between San Antonio and Weimer. The hub cap bracket separated at the feet of the bracket. The feet of the bracket where still attached to the hub. Picture attached. The feet are available for further inspection. There were no warnings/symptoms when the incident occurred. Exactly when the event occurred is unknown. The hub cap assembly weighs approximately one pound. It could have struck a trailing vehicle causing significant damage, and a very real safety concern. I (driver/owner of the vehicle) was the only person to inspect the broken bracket.

Corrective Action:

Right tag axle hub cap broke lose from the bracket securing the hub cap to the hub and departed the motorhome chassis. Incident occurred while traveling east on I-10 in Texas somewhere between San Antonio and Weimer. The hub cap bracket separated at the feet of the bracket. The feet of the bracket where still attached to the hub. Picture attached. The feet are available for further inspection. There were no warnings/symptoms when the incident occurred. Exactly when the event occurred is unknown. The hub cap assembly weighs approximately one pound. It could have struck a trailing vehicle causing significant damage, and a very real safety concern. I (driver/owner of the vehicle) was the only person to inspect the broken bracket.

Additional Notes:

Right tag axle hub cap broke lose from the bracket securing the hub cap to the hub and departed the motorhome chassis. Incident occurred while traveling east on I-10 in Texas somewhere between San Antonio and Weimer. The hub cap bracket separated at the feet of the bracket. The feet of the bracket where still attached to the hub. Picture attached. The feet are available for further inspection. There were no warnings/symptoms when the incident occurred. Exactly when the event occurred is unknown. The hub cap assembly weighs approximately one pound. It could have struck a trailing vehicle causing significant damage, and a very real safety concern. I (driver/owner of the vehicle) was the only person to inspect the broken bracket.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11437965
Notice Date: Oct 24, 2021
Recall Date: Oct 24, 2021
Thor Motor Coach
Campaign: 11329230 Other
Jun 16, 2020
Defect Description:

STRUCTURE:BODY

Potential Consequences:

FLOORS IN THE UNDERSIDE PASS-THROUGH STORAGE COMPARTMENTS AND COMPARTMENTS HOLDING THE WATER TANKS IS COMPOSED OF A VERY THIN LAYER OF PLYWOOD SANDWICHED BETWEEN TWO LAYERS OF VERY THIN ALUMINUM. THIS MATERIAL IS NOT WATERPROOF AND HAS DELAMINATED, CAUSING THE FLOORING TO LOSE ITS RIGIDITY. THIS AREA IS NORMALLY USED TO STORE ITEMS LIKE GRILLS, CHAIRS, CARPETS AND OTHER NECESSARY ITEMS WHILE TRAVELING. IT IS ALSO THE ONLY FLOORING UNDER THE WATER TANKS. AS THE FLOORING WEAKENS AND FAILS, THESE ITEMS COULD POSSIBLY FALL THROUGH ONTO THE HIGHWAY, CAUSING HAZARDOUS CONDITIONS FOR THE COACH AND OTHER VEHICLES TRAVELING ON THE HIGHWAY. IN TALKING WITH THE PREVIOUS OWNER, HE STATED THAT HE DISCOVERED THIS SAFETY ISSUE JUST A MONTH OR SO AFTER PURCHASING THE COACH. THOR HAD REFUSED TO REPLACE THE FLOORING. AFTER NUMEROUS REQUESTS FOR REPAIRS, HE HAD RETURNED THE RV TO CAMPING WORLD FOR FAILURE OF BAY FLOORING (AMONG OTHER ISSUES). WE WERE NOT INFORMED OF THIS ISSUE WHEN WE PURCHASED THE COACH BUT DISCOVERED IT AFTER PURCHASING IT. DURING THE REPAIRS, OUR TECHNICIAN DISCOVERED EVIDENCE OF PREVIOUS ATTEMPTED REPAIRS TO OTHER COMPARTMENTS. HE ALSO NOTED THAT THE FLOORING BENEATH THE HOT WATER BAY IS ALREADY SHOWING EVIDENCE OF DELAMINATION. *TR

Corrective Action:

FLOORS IN THE UNDERSIDE PASS-THROUGH STORAGE COMPARTMENTS AND COMPARTMENTS HOLDING THE WATER TANKS IS COMPOSED OF A VERY THIN LAYER OF PLYWOOD SANDWICHED BETWEEN TWO LAYERS OF VERY THIN ALUMINUM. THIS MATERIAL IS NOT WATERPROOF AND HAS DELAMINATED, CAUSING THE FLOORING TO LOSE ITS RIGIDITY. THIS AREA IS NORMALLY USED TO STORE ITEMS LIKE GRILLS, CHAIRS, CARPETS AND OTHER NECESSARY ITEMS WHILE TRAVELING. IT IS ALSO THE ONLY FLOORING UNDER THE WATER TANKS. AS THE FLOORING WEAKENS AND FAILS, THESE ITEMS COULD POSSIBLY FALL THROUGH ONTO THE HIGHWAY, CAUSING HAZARDOUS CONDITIONS FOR THE COACH AND OTHER VEHICLES TRAVELING ON THE HIGHWAY. IN TALKING WITH THE PREVIOUS OWNER, HE STATED THAT HE DISCOVERED THIS SAFETY ISSUE JUST A MONTH OR SO AFTER PURCHASING THE COACH. THOR HAD REFUSED TO REPLACE THE FLOORING. AFTER NUMEROUS REQUESTS FOR REPAIRS, HE HAD RETURNED THE RV TO CAMPING WORLD FOR FAILURE OF BAY FLOORING (AMONG OTHER ISSUES). WE WERE NOT INFORMED OF THIS ISSUE WHEN WE PURCHASED THE COACH BUT DISCOVERED IT AFTER PURCHASING IT. DURING THE REPAIRS, OUR TECHNICIAN DISCOVERED EVIDENCE OF PREVIOUS ATTEMPTED REPAIRS TO OTHER COMPARTMENTS. HE ALSO NOTED THAT THE FLOORING BENEATH THE HOT WATER BAY IS ALREADY SHOWING EVIDENCE OF DELAMINATION. *TR

Additional Notes:

FLOORS IN THE UNDERSIDE PASS-THROUGH STORAGE COMPARTMENTS AND COMPARTMENTS HOLDING THE WATER TANKS IS COMPOSED OF A VERY THIN LAYER OF PLYWOOD SANDWICHED BETWEEN TWO LAYERS OF VERY THIN ALUMINUM. THIS MATERIAL IS NOT WATERPROOF AND HAS DELAMINATED, CAUSING THE FLOORING TO LOSE ITS RIGIDITY. THIS AREA IS NORMALLY USED TO STORE ITEMS LIKE GRILLS, CHAIRS, CARPETS AND OTHER NECESSARY ITEMS WHILE TRAVELING. IT IS ALSO THE ONLY FLOORING UNDER THE WATER TANKS. AS THE FLOORING WEAKENS AND FAILS, THESE ITEMS COULD POSSIBLY FALL THROUGH ONTO THE HIGHWAY, CAUSING HAZARDOUS CONDITIONS FOR THE COACH AND OTHER VEHICLES TRAVELING ON THE HIGHWAY. IN TALKING WITH THE PREVIOUS OWNER, HE STATED THAT HE DISCOVERED THIS SAFETY ISSUE JUST A MONTH OR SO AFTER PURCHASING THE COACH. THOR HAD REFUSED TO REPLACE THE FLOORING. AFTER NUMEROUS REQUESTS FOR REPAIRS, HE HAD RETURNED THE RV TO CAMPING WORLD FOR FAILURE OF BAY FLOORING (AMONG OTHER ISSUES). WE WERE NOT INFORMED OF THIS ISSUE WHEN WE PURCHASED THE COACH BUT DISCOVERED IT AFTER PURCHASING IT. DURING THE REPAIRS, OUR TECHNICIAN DISCOVERED EVIDENCE OF PREVIOUS ATTEMPTED REPAIRS TO OTHER COMPARTMENTS. HE ALSO NOTED THAT THE FLOORING BENEATH THE HOT WATER BAY IS ALREADY SHOWING EVIDENCE OF DELAMINATION. *TR

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11329230
Notice Date: Jun 16, 2020
Recall Date: Jun 16, 2020
Thor Motor Coach
Campaign: 11325290 Other
May 20, 2020
Defect Description:

STRUCTURE:BODY

Potential Consequences:

THE FLOORING IN THE UNDERSIDE PASS-THROUGH STORAGE COMPARTMENTS IS COMPOSED OF A VERY THIN LAYER OF PLYWOOD SANDWICHED BETWEEN TWO LAYERS OF A VERY THIN ALUMINUM. THIS MATERIAL IS NOT WATERPROOF AND HAS SEPARATED CAUSING THE FLOORING TO LOOSE IT'S RIGIDITY. THIS AREA IS NORMALLY USED TO STORE ITEMS LIKE GRILLS, CARPETS TENTS AND OTHER NECESSITIES WHILE TRAVELING. THESE ITEMS HAS THE FLOOR WEAKENS COULD POSSIBLY FALL THROUGH ON TO THE HIGHWAY CAUSING HAZARDOUS CONDITION FOR THE COACH AND OTHER VEHICLES TRAVELING ON THE HIGHWAY. THIS ISSUE WAS DISCOVERED IN MY COACH A FEW MONTHS AFTER PURCHASED BEFORE ANY THING LIKE HAS OCCURRED. FROM THE INFORMATION I AM HEARING FROM OTHER OWNERS THIS IS A, WIDE SPREAD ISSUE WITH THIS COACH MANUFACTURER, SOME THEY HAVE AGREED TO REPLACE AND OTHERS THEY HAVE REFUSED. MY COACH IS SET TO GO BACK TO THE FACTORY REPAIR CENTER FOR NOW THE THIRD TIME FOR REPAIRS WITH THIS BEING ONE AND THEIR RESPONSE TO ME IS IT WILL BE REPAIRED OR REPLACED TO INDUSTRY STANDARDS. IF INDUSTRY STANDARDS ALLOWS THEM TO USE THE SAME MATERIAL THIS IS GOING TO CONTINUE TO HAPPEN AGAIN AND AGAIN UNTIL A CHANGE IS MADE. *TR

Corrective Action:

THE FLOORING IN THE UNDERSIDE PASS-THROUGH STORAGE COMPARTMENTS IS COMPOSED OF A VERY THIN LAYER OF PLYWOOD SANDWICHED BETWEEN TWO LAYERS OF A VERY THIN ALUMINUM. THIS MATERIAL IS NOT WATERPROOF AND HAS SEPARATED CAUSING THE FLOORING TO LOOSE IT'S RIGIDITY. THIS AREA IS NORMALLY USED TO STORE ITEMS LIKE GRILLS, CARPETS TENTS AND OTHER NECESSITIES WHILE TRAVELING. THESE ITEMS HAS THE FLOOR WEAKENS COULD POSSIBLY FALL THROUGH ON TO THE HIGHWAY CAUSING HAZARDOUS CONDITION FOR THE COACH AND OTHER VEHICLES TRAVELING ON THE HIGHWAY. THIS ISSUE WAS DISCOVERED IN MY COACH A FEW MONTHS AFTER PURCHASED BEFORE ANY THING LIKE HAS OCCURRED. FROM THE INFORMATION I AM HEARING FROM OTHER OWNERS THIS IS A, WIDE SPREAD ISSUE WITH THIS COACH MANUFACTURER, SOME THEY HAVE AGREED TO REPLACE AND OTHERS THEY HAVE REFUSED. MY COACH IS SET TO GO BACK TO THE FACTORY REPAIR CENTER FOR NOW THE THIRD TIME FOR REPAIRS WITH THIS BEING ONE AND THEIR RESPONSE TO ME IS IT WILL BE REPAIRED OR REPLACED TO INDUSTRY STANDARDS. IF INDUSTRY STANDARDS ALLOWS THEM TO USE THE SAME MATERIAL THIS IS GOING TO CONTINUE TO HAPPEN AGAIN AND AGAIN UNTIL A CHANGE IS MADE. *TR

Additional Notes:

THE FLOORING IN THE UNDERSIDE PASS-THROUGH STORAGE COMPARTMENTS IS COMPOSED OF A VERY THIN LAYER OF PLYWOOD SANDWICHED BETWEEN TWO LAYERS OF A VERY THIN ALUMINUM. THIS MATERIAL IS NOT WATERPROOF AND HAS SEPARATED CAUSING THE FLOORING TO LOOSE IT'S RIGIDITY. THIS AREA IS NORMALLY USED TO STORE ITEMS LIKE GRILLS, CARPETS TENTS AND OTHER NECESSITIES WHILE TRAVELING. THESE ITEMS HAS THE FLOOR WEAKENS COULD POSSIBLY FALL THROUGH ON TO THE HIGHWAY CAUSING HAZARDOUS CONDITION FOR THE COACH AND OTHER VEHICLES TRAVELING ON THE HIGHWAY. THIS ISSUE WAS DISCOVERED IN MY COACH A FEW MONTHS AFTER PURCHASED BEFORE ANY THING LIKE HAS OCCURRED. FROM THE INFORMATION I AM HEARING FROM OTHER OWNERS THIS IS A, WIDE SPREAD ISSUE WITH THIS COACH MANUFACTURER, SOME THEY HAVE AGREED TO REPLACE AND OTHERS THEY HAVE REFUSED. MY COACH IS SET TO GO BACK TO THE FACTORY REPAIR CENTER FOR NOW THE THIRD TIME FOR REPAIRS WITH THIS BEING ONE AND THEIR RESPONSE TO ME IS IT WILL BE REPAIRED OR REPLACED TO INDUSTRY STANDARDS. IF INDUSTRY STANDARDS ALLOWS THEM TO USE THE SAME MATERIAL THIS IS GOING TO CONTINUE TO HAPPEN AGAIN AND AGAIN UNTIL A CHANGE IS MADE. *TR

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11325290
Notice Date: May 20, 2020
Recall Date: May 20, 2020
Thor Motor Coach
Campaign: 10981508 Other
Apr 30, 2017
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

IN THE THOR MOTOR COACH TUSCANY 38SQ THE BATTERIES ARE STORED IN A BOX THAT IS ONLY ACCESSIBLE FROM WITHIN THE MOTORHOME. IT IS IN THE SLEEPING AREA. GASES FROM THE BATTERIES THAT ARE NOT SEALED CAN ESCAPE TO THE INTERIOR OF THE SLEEPING AREA AND ARE A SAFETY HAZARD FOR THE OCCUPANTS.

Corrective Action:

IN THE THOR MOTOR COACH TUSCANY 38SQ THE BATTERIES ARE STORED IN A BOX THAT IS ONLY ACCESSIBLE FROM WITHIN THE MOTORHOME. IT IS IN THE SLEEPING AREA. GASES FROM THE BATTERIES THAT ARE NOT SEALED CAN ESCAPE TO THE INTERIOR OF THE SLEEPING AREA AND ARE A SAFETY HAZARD FOR THE OCCUPANTS.

Additional Notes:

IN THE THOR MOTOR COACH TUSCANY 38SQ THE BATTERIES ARE STORED IN A BOX THAT IS ONLY ACCESSIBLE FROM WITHIN THE MOTORHOME. IT IS IN THE SLEEPING AREA. GASES FROM THE BATTERIES THAT ARE NOT SEALED CAN ESCAPE TO THE INTERIOR OF THE SLEEPING AREA AND ARE A SAFETY HAZARD FOR THE OCCUPANTS.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 10981508
Notice Date: Apr 30, 2017
Recall Date: Apr 30, 2017

Need Legal Help?

Featured Attorneys
Barry Edzant

Edzant Price LLC

Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury

Recent Articles
Jeep Grand Cherokee Head Restraint Problem

Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...

Aug 1, 2025
Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape

If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...

Jul 28, 2025
Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles

If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...

Jul 24, 2025