THOR MOTOR COACH TUSCANY XTE 2017

Complete listing of complaints and recalls for this vehicle

2
Complaints
8
Recalls

Complaints & Recalls

2 Complaints 8 Recalls

Official Safety Recalls - Important!

8 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Thor Motor Coach
NHTSA Campaign: 20V418000 SAFETY RECALL
2.4K Vehicles Affected
Recall Date: Jul 20, 2020
Safety Issue:

Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Potential Risk:
Non-functioning exterior marker lights can increase the risk of a crash.
FREE Recall Solution:
TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000196.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000196
Notice Date: Oct 6, 2021
Recall Date: Jul 20, 2020
Thor Motor Coach
NHTSA Campaign: 19V799000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Nov 7, 2019
Safety Issue:

Thor Motor Coach (TMC) is recalling certain 2014-2017 Tuscany XTE (models 34ST, 36MQ, 40AX, 40BX, 40EX and 40GQ), 2013-2018 Tuscany (models 38SQ, 40DX, 40KQ, 40RX, 42GX, 42HQ, 42WX, 44MT 45AT and 45LT) and 2016-2020 Venetian (models A40, B42, F42, G36, J40, L40, M37, R40, S40, and T42) motorhomes. The rear reflectors within the taillight lens may be too high, reducing the vehicle's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
The incorrectly positioned reflectors may make the motorhome less visible to others on the road, increasing the risk of a crash.
FREE Recall Solution:
TMC will notify owners, and dealers will install adhesive reflectors, free of charge. The recall began January 2, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000180.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000180
Notice Date: Jan 2, 2020
Recall Date: Nov 7, 2019
Thor Motor Coach
NHTSA Campaign: 18V763000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Oct 30, 2018
Safety Issue:

Thor Motor Coach (TMC) is recalling certain 2017 Tuscany XTE and 2017-2019 Venetian, Aria, Tuscany, and Palazzo motorhomes built on Freightliner Custom Chassis Corporation chassis. The Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Potential Risk:
Nonfunctioning lights can increase the risk of a crash.
FREE Recall Solution:
The remedy for this recall is still under development. Daimler Trucks North America, the manufacturer of the chassis began issuing owners an interim notification on October 24, 2018, and will send a second notification when parts become available. The recall began October 30, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000163.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000163
Notice Date: Oct 30, 2018
Recall Date: Oct 30, 2018
Thor Motor Coach
NHTSA Campaign: 17V758000 SAFETY RECALL
110.4K Vehicles Affected
Recall Date: Nov 22, 2017
Safety Issue:

Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
FREE Recall Solution:
Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Notice Date: Jan 15, 2018
Recall Date: Nov 22, 2017

Consumer Complaints

2 Complaints
Thor Motor Coach
Campaign: 11660418 Other
May 12, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Overhead Cabinets above the driver and passenger seats above the front windshield have dropped down and bounces as we drive down the highway. Yes, it is available for inspection, I also have pictures. This started in 2019, the left side of the cabinets coming loose. We have tried unsuccessfully to fix the problem ourselves. After much research on the internet, I see where there was a RECALL 23v-121 & 2023-095 for Thor MC 2018-2021 Hurricane & Windsport. TMC recall # is RC000290. WE would like to be added to that recall and have our unit fixed properly before there is an accident. No one has inspected it yet, and no warning lights for failure.

Corrective Action:

Overhead Cabinets above the driver and passenger seats above the front windshield have dropped down and bounces as we drive down the highway. Yes, it is available for inspection, I also have pictures. This started in 2019, the left side of the cabinets coming loose. We have tried unsuccessfully to fix the problem ourselves. After much research on the internet, I see where there was a RECALL 23v-121 & 2023-095 for Thor MC 2018-2021 Hurricane & Windsport. TMC recall # is RC000290. WE would like to be added to that recall and have our unit fixed properly before there is an accident. No one has inspected it yet, and no warning lights for failure.

Additional Notes:

Overhead Cabinets above the driver and passenger seats above the front windshield have dropped down and bounces as we drive down the highway. Yes, it is available for inspection, I also have pictures. This started in 2019, the left side of the cabinets coming loose. We have tried unsuccessfully to fix the problem ourselves. After much research on the internet, I see where there was a RECALL 23v-121 & 2023-095 for Thor MC 2018-2021 Hurricane & Windsport. TMC recall # is RC000290. WE would like to be added to that recall and have our unit fixed properly before there is an accident. No one has inspected it yet, and no warning lights for failure.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11660418
Notice Date: May 12, 2025
Recall Date: May 12, 2025
Thor Motor Coach
Campaign: 11660418 Other
May 12, 2025
Defect Description:

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Potential Consequences:

Overhead Cabinets above the driver and passenger seats above the front windshield have dropped down and bounces as we drive down the highway. Yes, it is available for inspection, I also have pictures. This started in 2019, the left side of the cabinets coming loose. We have tried unsuccessfully to fix the problem ourselves. After much research on the internet, I see where there was a RECALL 23v-121 & 2023-095 for Thor MC 2018-2021 Hurricane & Windsport. TMC recall # is RC000290. WE would like to be added to that recall and have our unit fixed properly before there is an accident. No one has inspected it yet, and no warning lights for failure.

Corrective Action:

Overhead Cabinets above the driver and passenger seats above the front windshield have dropped down and bounces as we drive down the highway. Yes, it is available for inspection, I also have pictures. This started in 2019, the left side of the cabinets coming loose. We have tried unsuccessfully to fix the problem ourselves. After much research on the internet, I see where there was a RECALL 23v-121 & 2023-095 for Thor MC 2018-2021 Hurricane & Windsport. TMC recall # is RC000290. WE would like to be added to that recall and have our unit fixed properly before there is an accident. No one has inspected it yet, and no warning lights for failure.

Additional Notes:

Overhead Cabinets above the driver and passenger seats above the front windshield have dropped down and bounces as we drive down the highway. Yes, it is available for inspection, I also have pictures. This started in 2019, the left side of the cabinets coming loose. We have tried unsuccessfully to fix the problem ourselves. After much research on the internet, I see where there was a RECALL 23v-121 & 2023-095 for Thor MC 2018-2021 Hurricane & Windsport. TMC recall # is RC000290. WE would like to be added to that recall and have our unit fixed properly before there is an accident. No one has inspected it yet, and no warning lights for failure.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11660418
Notice Date: May 12, 2025
Recall Date: May 12, 2025

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