Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2022 Scope, Tellaro, Sanctuary, Delano, Sequence, Tranquility, Rize, Synergy, Quantum, Magnitude, Geneva, Compass, Chateau, Four Winds, and 2022-2023 Tiburon, and Gemini vehicles. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: May 5, 2022
Consumer Complaints
2 ComplaintsThor Motor Coach
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
Generator leaking by house connection, looks like bad clamps. Mechnic Service representatives manager stated bad clamps by manafacture and it is a safety issue due to the amount of fuel leaking from the lines to include no shutoff valve by the generator to shut it off. Bad design for customers safety. It can cause a fire while driving. Please address this safety concerns.
Corrective Action:
Generator leaking by house connection, looks like bad clamps. Mechnic Service representatives manager stated bad clamps by manafacture and it is a safety issue due to the amount of fuel leaking from the lines to include no shutoff valve by the generator to shut it off. Bad design for customers safety. It can cause a fire while driving. Please address this safety concerns.
Additional Notes:
Generator leaking by house connection, looks like bad clamps. Mechnic Service representatives manager stated bad clamps by manafacture and it is a safety issue due to the amount of fuel leaking from the lines to include no shutoff valve by the generator to shut it off. Bad design for customers safety. It can cause a fire while driving. Please address this safety concerns.
Mfg Campaign: 11539149
Recall Date: Aug 17, 2023
Thor Motor Coach
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
Generator leaking by house connection, looks like bad clamps. Mechnic Service representatives manager stated bad clamps by manafacture and it is a safety issue due to the amount of fuel leaking from the lines to include no shutoff valve by the generator to shut it off. Bad design for customers safety. It can cause a fire while driving. Please address this safety concerns.
Corrective Action:
Generator leaking by house connection, looks like bad clamps. Mechnic Service representatives manager stated bad clamps by manafacture and it is a safety issue due to the amount of fuel leaking from the lines to include no shutoff valve by the generator to shut it off. Bad design for customers safety. It can cause a fire while driving. Please address this safety concerns.
Additional Notes:
Generator leaking by house connection, looks like bad clamps. Mechnic Service representatives manager stated bad clamps by manafacture and it is a safety issue due to the amount of fuel leaking from the lines to include no shutoff valve by the generator to shut it off. Bad design for customers safety. It can cause a fire while driving. Please address this safety concerns.
Mfg Campaign: 11539149
Recall Date: Aug 17, 2023
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Valencia, CA • 36 yrs
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