Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2021-2023 Sequence, 2021-2024 Rize, Scope, Tellaro, 2023-2024 Dazzle, and Twist motorhomes, equipped with certain Cummins Onan QG 2800i generator sets. The fuel hose between the inline fuel filter and the injection pump module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: RC000294
Recall Date: Apr 21, 2023
Consumer Complaints
3 ComplaintsThor Motor Coach
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Engine shutdown four (4) times while driving all within the first 30-days of ownership. My safety was put at risk had another vehicle been following close behind and had it failed to stop and crash into the Van. Hendrick Dodge Ram Cary, NC found 30 plus stored fault codes and I captured 2 Active Codes during two of the shutdowns (Codes U0100 and U0104. The Active Codes signify electronic communication issues. There have been no warnings signs prior to the Engine shutting down. It happens very suddenly. When the shutdowns occur, all the dashboard warning lights flash indicating that there are multiple systems failures. Hendrick Dodge has had the Van for 5 weeks and they have been unable to duplicate the shutdown so there is nothing more they are willing to do. Also escalated this to Chrysler - CASE NUMBER-[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The Engine shutdown four (4) times while driving all within the first 30-days of ownership. My safety was put at risk had another vehicle been following close behind and had it failed to stop and crash into the Van. Hendrick Dodge Ram Cary, NC found 30 plus stored fault codes and I captured 2 Active Codes during two of the shutdowns (Codes U0100 and U0104. The Active Codes signify electronic communication issues. There have been no warnings signs prior to the Engine shutting down. It happens very suddenly. When the shutdowns occur, all the dashboard warning lights flash indicating that there are multiple systems failures. Hendrick Dodge has had the Van for 5 weeks and they have been unable to duplicate the shutdown so there is nothing more they are willing to do. Also escalated this to Chrysler - CASE NUMBER-[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The Engine shutdown four (4) times while driving all within the first 30-days of ownership. My safety was put at risk had another vehicle been following close behind and had it failed to stop and crash into the Van. Hendrick Dodge Ram Cary, NC found 30 plus stored fault codes and I captured 2 Active Codes during two of the shutdowns (Codes U0100 and U0104. The Active Codes signify electronic communication issues. There have been no warnings signs prior to the Engine shutting down. It happens very suddenly. When the shutdowns occur, all the dashboard warning lights flash indicating that there are multiple systems failures. Hendrick Dodge has had the Van for 5 weeks and they have been unable to duplicate the shutdown so there is nothing more they are willing to do. Also escalated this to Chrysler - CASE NUMBER-[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11564752
Recall Date: Jan 10, 2024
Thor Motor Coach
Defect Description:
ENGINE
Potential Consequences:
The Engine shutdown four (4) times while driving all within the first 30-days of ownership. My safety was put at risk had another vehicle been following close behind and had it failed to stop and crash into the Van. Hendrick Dodge Ram Cary, NC found 30 plus stored fault codes and I captured 2 Active Codes during two of the shutdowns (Codes U0100 and U0104. The Active Codes signify electronic communication issues. There have been no warnings signs prior to the Engine shutting down. It happens very suddenly. When the shutdowns occur, all the dashboard warning lights flash indicating that there are multiple systems failures. Hendrick Dodge has had the Van for 5 weeks and they have been unable to duplicate the shutdown so there is nothing more they are willing to do. Also escalated this to Chrysler - CASE NUMBER-[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The Engine shutdown four (4) times while driving all within the first 30-days of ownership. My safety was put at risk had another vehicle been following close behind and had it failed to stop and crash into the Van. Hendrick Dodge Ram Cary, NC found 30 plus stored fault codes and I captured 2 Active Codes during two of the shutdowns (Codes U0100 and U0104. The Active Codes signify electronic communication issues. There have been no warnings signs prior to the Engine shutting down. It happens very suddenly. When the shutdowns occur, all the dashboard warning lights flash indicating that there are multiple systems failures. Hendrick Dodge has had the Van for 5 weeks and they have been unable to duplicate the shutdown so there is nothing more they are willing to do. Also escalated this to Chrysler - CASE NUMBER-[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The Engine shutdown four (4) times while driving all within the first 30-days of ownership. My safety was put at risk had another vehicle been following close behind and had it failed to stop and crash into the Van. Hendrick Dodge Ram Cary, NC found 30 plus stored fault codes and I captured 2 Active Codes during two of the shutdowns (Codes U0100 and U0104. The Active Codes signify electronic communication issues. There have been no warnings signs prior to the Engine shutting down. It happens very suddenly. When the shutdowns occur, all the dashboard warning lights flash indicating that there are multiple systems failures. Hendrick Dodge has had the Van for 5 weeks and they have been unable to duplicate the shutdown so there is nothing more they are willing to do. Also escalated this to Chrysler - CASE NUMBER-[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11564752
Recall Date: Jan 10, 2024
Thor Motor Coach
Defect Description:
POWER TRAIN
Potential Consequences:
The Engine shutdown four (4) times while driving all within the first 30-days of ownership. My safety was put at risk had another vehicle been following close behind and had it failed to stop and crash into the Van. Hendrick Dodge Ram Cary, NC found 30 plus stored fault codes and I captured 2 Active Codes during two of the shutdowns (Codes U0100 and U0104. The Active Codes signify electronic communication issues. There have been no warnings signs prior to the Engine shutting down. It happens very suddenly. When the shutdowns occur, all the dashboard warning lights flash indicating that there are multiple systems failures. Hendrick Dodge has had the Van for 5 weeks and they have been unable to duplicate the shutdown so there is nothing more they are willing to do. Also escalated this to Chrysler - CASE NUMBER-[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The Engine shutdown four (4) times while driving all within the first 30-days of ownership. My safety was put at risk had another vehicle been following close behind and had it failed to stop and crash into the Van. Hendrick Dodge Ram Cary, NC found 30 plus stored fault codes and I captured 2 Active Codes during two of the shutdowns (Codes U0100 and U0104. The Active Codes signify electronic communication issues. There have been no warnings signs prior to the Engine shutting down. It happens very suddenly. When the shutdowns occur, all the dashboard warning lights flash indicating that there are multiple systems failures. Hendrick Dodge has had the Van for 5 weeks and they have been unable to duplicate the shutdown so there is nothing more they are willing to do. Also escalated this to Chrysler - CASE NUMBER-[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The Engine shutdown four (4) times while driving all within the first 30-days of ownership. My safety was put at risk had another vehicle been following close behind and had it failed to stop and crash into the Van. Hendrick Dodge Ram Cary, NC found 30 plus stored fault codes and I captured 2 Active Codes during two of the shutdowns (Codes U0100 and U0104. The Active Codes signify electronic communication issues. There have been no warnings signs prior to the Engine shutting down. It happens very suddenly. When the shutdowns occur, all the dashboard warning lights flash indicating that there are multiple systems failures. Hendrick Dodge has had the Van for 5 weeks and they have been unable to duplicate the shutdown so there is nothing more they are willing to do. Also escalated this to Chrysler - CASE NUMBER-[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11564752
Recall Date: Jan 10, 2024
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Valencia, CA • 36 yrs
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