Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2021-2023 Sequence, 2021-2024 Rize, Scope, Tellaro, 2023-2024 Dazzle, and Twist motorhomes, equipped with certain Cummins Onan QG 2800i generator sets. The fuel hose between the inline fuel filter and the injection pump module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: RC000294
Recall Date: Apr 21, 2023
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2022 Scope, Tellaro, Sanctuary, Delano, Sequence, Tranquility, Rize, Synergy, Quantum, Magnitude, Geneva, Compass, Chateau, Four Winds, and 2022-2023 Tiburon, and Gemini vehicles. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: May 5, 2022
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2022 Rize, Scope, Sequence, and Tellaro vehicles. The Flex-190 Solar Panel junction box may short.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: RC000226
Recall Date: May 26, 2021
Consumer Complaints
4 ComplaintsThor Motor Coach
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
Thor Sequences RV: The roof top solar that was installed by Thor Motorcoach flew off of the RV roof while I was driving on [XXX] in downtown Columbus, Ohio. I thought something fell out of a cabinet when I heard a thud. I exited [XXX] on [XXX], and a Central Ohio Transit Authority van driver told something flew off the roof of the RV. I parked and inspected the vehicle and discovered the solar panel was missing. I drove to Mark Wahlberg Air Stream where I purchased the camper van and reported the issue. The staff in maintenance showed me two solar panels that were recalled and being replaced. I was informed several days later that the solar panels on my camper van were not recalled. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Thor Sequences RV: The roof top solar that was installed by Thor Motorcoach flew off of the RV roof while I was driving on [XXX] in downtown Columbus, Ohio. I thought something fell out of a cabinet when I heard a thud. I exited [XXX] on [XXX], and a Central Ohio Transit Authority van driver told something flew off the roof of the RV. I parked and inspected the vehicle and discovered the solar panel was missing. I drove to Mark Wahlberg Air Stream where I purchased the camper van and reported the issue. The staff in maintenance showed me two solar panels that were recalled and being replaced. I was informed several days later that the solar panels on my camper van were not recalled. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Thor Sequences RV: The roof top solar that was installed by Thor Motorcoach flew off of the RV roof while I was driving on [XXX] in downtown Columbus, Ohio. I thought something fell out of a cabinet when I heard a thud. I exited [XXX] on [XXX], and a Central Ohio Transit Authority van driver told something flew off the roof of the RV. I parked and inspected the vehicle and discovered the solar panel was missing. I drove to Mark Wahlberg Air Stream where I purchased the camper van and reported the issue. The staff in maintenance showed me two solar panels that were recalled and being replaced. I was informed several days later that the solar panels on my camper van were not recalled. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11623862
Recall Date: Nov 6, 2024
Thor Motor Coach
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Cabinets are falling off ceiling. Screws falling out. Could ask on passenger side bed.
Corrective Action:
Cabinets are falling off ceiling. Screws falling out. Could ask on passenger side bed.
Additional Notes:
Cabinets are falling off ceiling. Screws falling out. Could ask on passenger side bed.
Mfg Campaign: 11534784
Recall Date: Jul 27, 2023
Thor Motor Coach
Defect Description:
STRUCTURE
Potential Consequences:
Cabinets are falling off ceiling. Screws falling out. Could ask on passenger side bed.
Corrective Action:
Cabinets are falling off ceiling. Screws falling out. Could ask on passenger side bed.
Additional Notes:
Cabinets are falling off ceiling. Screws falling out. Could ask on passenger side bed.
Mfg Campaign: 11534784
Recall Date: Jul 27, 2023
Thor Motor Coach
Defect Description:
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Potential Consequences:
The contact owns a 2022 Thor Motor Coach Sequence 20K RV. The contact stated that the skid plate to protect the alternator had the incorrect OEM bolt size and was also missing bolts to secure the alternator. The dealer was made aware of the failure; however, the contact realigned the skid plate and replaced the bolts with the correct size by himself. The RV was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 10,500.
Corrective Action:
The contact owns a 2022 Thor Motor Coach Sequence 20K RV. The contact stated that the skid plate to protect the alternator had the incorrect OEM bolt size and was also missing bolts to secure the alternator. The dealer was made aware of the failure; however, the contact realigned the skid plate and replaced the bolts with the correct size by himself. The RV was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 10,500.
Additional Notes:
The contact owns a 2022 Thor Motor Coach Sequence 20K RV. The contact stated that the skid plate to protect the alternator had the incorrect OEM bolt size and was also missing bolts to secure the alternator. The dealer was made aware of the failure; however, the contact realigned the skid plate and replaced the bolts with the correct size by himself. The RV was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 10,500.
Mfg Campaign: 11478573
Recall Date: Aug 10, 2022
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