THOR MOTOR COACH SCOPE 2023

Complete listing of complaints and recalls for this vehicle

3
Complaints
3
Recalls

Complaints & Recalls

3 Complaints 3 Recalls

Official Safety Recalls - Important!

3 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Thor Motor Coach
NHTSA Campaign: 23V759000 SAFETY RECALL
2.3K Vehicles Affected
Recall Date: Nov 10, 2023
Safety Issue:

Thor Motor Coach (TMC) is recalling certain 2021-2024 Thor Rize and Scope motorhomes. The solar panel frame may fracture around the mounting bolts, allowing the panel to detach from the vehicle.

Potential Risk:
A detached solar panel can become a road hazard, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the lower bracket, free of charge. Owner notification letters were mailed January 9, 2024. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000298.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000298
Notice Date: Jan 9, 2024
Recall Date: Nov 10, 2023
Thor Motor Coach
NHTSA Campaign: 23V285000 SAFETY RECALL
2.9K Vehicles Affected
Recall Date: Apr 21, 2023
Safety Issue:

Thor Motor Coach (TMC) is recalling certain 2021-2023 Sequence, 2021-2024 Rize, Scope, Tellaro, 2023-2024 Dazzle, and Twist motorhomes, equipped with certain Cummins Onan QG 2800i generator sets. The fuel hose between the inline fuel filter and the injection pump module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.

Potential Risk:
A gas leak in the presence of an ignition source increases the risk of a fire.
FREE Recall Solution:
Dealers will inspect and replace the fuel hose and clamps, as necessary, free of charge. Owner notification letters were mailed May 22, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000294.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000294
Notice Date: May 22, 2023
Recall Date: Apr 21, 2023
Thor Motor Coach
NHTSA Campaign: 23V068000 SAFETY RECALL
1.6K Vehicles Affected
Recall Date: Feb 10, 2023
Safety Issue:

Thor Motor Coach (TMC) is recalling certain 2021-2023 Rize and Scope camper vans. The retractable awning may extend unintentionally during transit.

Potential Risk:
An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.
FREE Recall Solution:
Dealers will install an additional ignition cutoff wire harness at the BT12 module, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000289.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000289
Notice Date: Mar 28, 2023
Recall Date: Feb 10, 2023

Consumer Complaints

3 Complaints
Thor Motor Coach
Campaign: 11518974 Other
Apr 25, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Fuel line to generator is long rubber hose rubbing on screws. Same with electrical wires. Exhaust from generator and vehicle coming back in from exposed holes in floor under cabinetry. I have informed THOR motor coach. This vehicle is unsafe and could catch fire due to rubber fuel line leaking onto exposed electrical connections or exhaust. Holes in floor for tubes and electrical are not sealed allowing fumes to come in. Couch that has seatbelts attached, metal is cut into two parts allowing seat belts to pull on separate metal bars that would break loose. Metal bar should be solid across, cut out is hidden by couch. Wires behind cabinetry floats around, nothing to hold them from flopping around eventually causing shorts. With as many unsafe issues, it would appear no one has inspected these changes THOR has made to the Dodge Promaster.

Corrective Action:

Fuel line to generator is long rubber hose rubbing on screws. Same with electrical wires. Exhaust from generator and vehicle coming back in from exposed holes in floor under cabinetry. I have informed THOR motor coach. This vehicle is unsafe and could catch fire due to rubber fuel line leaking onto exposed electrical connections or exhaust. Holes in floor for tubes and electrical are not sealed allowing fumes to come in. Couch that has seatbelts attached, metal is cut into two parts allowing seat belts to pull on separate metal bars that would break loose. Metal bar should be solid across, cut out is hidden by couch. Wires behind cabinetry floats around, nothing to hold them from flopping around eventually causing shorts. With as many unsafe issues, it would appear no one has inspected these changes THOR has made to the Dodge Promaster.

Additional Notes:

Fuel line to generator is long rubber hose rubbing on screws. Same with electrical wires. Exhaust from generator and vehicle coming back in from exposed holes in floor under cabinetry. I have informed THOR motor coach. This vehicle is unsafe and could catch fire due to rubber fuel line leaking onto exposed electrical connections or exhaust. Holes in floor for tubes and electrical are not sealed allowing fumes to come in. Couch that has seatbelts attached, metal is cut into two parts allowing seat belts to pull on separate metal bars that would break loose. Metal bar should be solid across, cut out is hidden by couch. Wires behind cabinetry floats around, nothing to hold them from flopping around eventually causing shorts. With as many unsafe issues, it would appear no one has inspected these changes THOR has made to the Dodge Promaster.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11518974
Notice Date: Apr 25, 2023
Recall Date: Apr 25, 2023
Thor Motor Coach
Campaign: 11518974 Other
Apr 25, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Fuel line to generator is long rubber hose rubbing on screws. Same with electrical wires. Exhaust from generator and vehicle coming back in from exposed holes in floor under cabinetry. I have informed THOR motor coach. This vehicle is unsafe and could catch fire due to rubber fuel line leaking onto exposed electrical connections or exhaust. Holes in floor for tubes and electrical are not sealed allowing fumes to come in. Couch that has seatbelts attached, metal is cut into two parts allowing seat belts to pull on separate metal bars that would break loose. Metal bar should be solid across, cut out is hidden by couch. Wires behind cabinetry floats around, nothing to hold them from flopping around eventually causing shorts. With as many unsafe issues, it would appear no one has inspected these changes THOR has made to the Dodge Promaster.

Corrective Action:

Fuel line to generator is long rubber hose rubbing on screws. Same with electrical wires. Exhaust from generator and vehicle coming back in from exposed holes in floor under cabinetry. I have informed THOR motor coach. This vehicle is unsafe and could catch fire due to rubber fuel line leaking onto exposed electrical connections or exhaust. Holes in floor for tubes and electrical are not sealed allowing fumes to come in. Couch that has seatbelts attached, metal is cut into two parts allowing seat belts to pull on separate metal bars that would break loose. Metal bar should be solid across, cut out is hidden by couch. Wires behind cabinetry floats around, nothing to hold them from flopping around eventually causing shorts. With as many unsafe issues, it would appear no one has inspected these changes THOR has made to the Dodge Promaster.

Additional Notes:

Fuel line to generator is long rubber hose rubbing on screws. Same with electrical wires. Exhaust from generator and vehicle coming back in from exposed holes in floor under cabinetry. I have informed THOR motor coach. This vehicle is unsafe and could catch fire due to rubber fuel line leaking onto exposed electrical connections or exhaust. Holes in floor for tubes and electrical are not sealed allowing fumes to come in. Couch that has seatbelts attached, metal is cut into two parts allowing seat belts to pull on separate metal bars that would break loose. Metal bar should be solid across, cut out is hidden by couch. Wires behind cabinetry floats around, nothing to hold them from flopping around eventually causing shorts. With as many unsafe issues, it would appear no one has inspected these changes THOR has made to the Dodge Promaster.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11518974
Notice Date: Apr 25, 2023
Recall Date: Apr 25, 2023
Thor Motor Coach
Campaign: 11518974 Other
Apr 25, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Fuel line to generator is long rubber hose rubbing on screws. Same with electrical wires. Exhaust from generator and vehicle coming back in from exposed holes in floor under cabinetry. I have informed THOR motor coach. This vehicle is unsafe and could catch fire due to rubber fuel line leaking onto exposed electrical connections or exhaust. Holes in floor for tubes and electrical are not sealed allowing fumes to come in. Couch that has seatbelts attached, metal is cut into two parts allowing seat belts to pull on separate metal bars that would break loose. Metal bar should be solid across, cut out is hidden by couch. Wires behind cabinetry floats around, nothing to hold them from flopping around eventually causing shorts. With as many unsafe issues, it would appear no one has inspected these changes THOR has made to the Dodge Promaster.

Corrective Action:

Fuel line to generator is long rubber hose rubbing on screws. Same with electrical wires. Exhaust from generator and vehicle coming back in from exposed holes in floor under cabinetry. I have informed THOR motor coach. This vehicle is unsafe and could catch fire due to rubber fuel line leaking onto exposed electrical connections or exhaust. Holes in floor for tubes and electrical are not sealed allowing fumes to come in. Couch that has seatbelts attached, metal is cut into two parts allowing seat belts to pull on separate metal bars that would break loose. Metal bar should be solid across, cut out is hidden by couch. Wires behind cabinetry floats around, nothing to hold them from flopping around eventually causing shorts. With as many unsafe issues, it would appear no one has inspected these changes THOR has made to the Dodge Promaster.

Additional Notes:

Fuel line to generator is long rubber hose rubbing on screws. Same with electrical wires. Exhaust from generator and vehicle coming back in from exposed holes in floor under cabinetry. I have informed THOR motor coach. This vehicle is unsafe and could catch fire due to rubber fuel line leaking onto exposed electrical connections or exhaust. Holes in floor for tubes and electrical are not sealed allowing fumes to come in. Couch that has seatbelts attached, metal is cut into two parts allowing seat belts to pull on separate metal bars that would break loose. Metal bar should be solid across, cut out is hidden by couch. Wires behind cabinetry floats around, nothing to hold them from flopping around eventually causing shorts. With as many unsafe issues, it would appear no one has inspected these changes THOR has made to the Dodge Promaster.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11518974
Notice Date: Apr 25, 2023
Recall Date: Apr 25, 2023

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