Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2021-2024 Thor Rize and Scope motorhomes. The solar panel frame may fracture around the mounting bolts, allowing the panel to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: RC000298
Recall Date: Nov 10, 2023
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2021-2023 Sequence, 2021-2024 Rize, Scope, Tellaro, 2023-2024 Dazzle, and Twist motorhomes, equipped with certain Cummins Onan QG 2800i generator sets. The fuel hose between the inline fuel filter and the injection pump module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: RC000294
Recall Date: Apr 21, 2023
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2021-2023 Rize and Scope camper vans. The retractable awning may extend unintentionally during transit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: RC000289
Recall Date: Feb 10, 2023
Consumer Complaints
3 ComplaintsThor Motor Coach
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Fuel line to generator is long rubber hose rubbing on screws. Same with electrical wires. Exhaust from generator and vehicle coming back in from exposed holes in floor under cabinetry. I have informed THOR motor coach. This vehicle is unsafe and could catch fire due to rubber fuel line leaking onto exposed electrical connections or exhaust. Holes in floor for tubes and electrical are not sealed allowing fumes to come in. Couch that has seatbelts attached, metal is cut into two parts allowing seat belts to pull on separate metal bars that would break loose. Metal bar should be solid across, cut out is hidden by couch. Wires behind cabinetry floats around, nothing to hold them from flopping around eventually causing shorts. With as many unsafe issues, it would appear no one has inspected these changes THOR has made to the Dodge Promaster.
Corrective Action:
Fuel line to generator is long rubber hose rubbing on screws. Same with electrical wires. Exhaust from generator and vehicle coming back in from exposed holes in floor under cabinetry. I have informed THOR motor coach. This vehicle is unsafe and could catch fire due to rubber fuel line leaking onto exposed electrical connections or exhaust. Holes in floor for tubes and electrical are not sealed allowing fumes to come in. Couch that has seatbelts attached, metal is cut into two parts allowing seat belts to pull on separate metal bars that would break loose. Metal bar should be solid across, cut out is hidden by couch. Wires behind cabinetry floats around, nothing to hold them from flopping around eventually causing shorts. With as many unsafe issues, it would appear no one has inspected these changes THOR has made to the Dodge Promaster.
Additional Notes:
Fuel line to generator is long rubber hose rubbing on screws. Same with electrical wires. Exhaust from generator and vehicle coming back in from exposed holes in floor under cabinetry. I have informed THOR motor coach. This vehicle is unsafe and could catch fire due to rubber fuel line leaking onto exposed electrical connections or exhaust. Holes in floor for tubes and electrical are not sealed allowing fumes to come in. Couch that has seatbelts attached, metal is cut into two parts allowing seat belts to pull on separate metal bars that would break loose. Metal bar should be solid across, cut out is hidden by couch. Wires behind cabinetry floats around, nothing to hold them from flopping around eventually causing shorts. With as many unsafe issues, it would appear no one has inspected these changes THOR has made to the Dodge Promaster.
Mfg Campaign: 11518974
Recall Date: Apr 25, 2023
Thor Motor Coach
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel line to generator is long rubber hose rubbing on screws. Same with electrical wires. Exhaust from generator and vehicle coming back in from exposed holes in floor under cabinetry. I have informed THOR motor coach. This vehicle is unsafe and could catch fire due to rubber fuel line leaking onto exposed electrical connections or exhaust. Holes in floor for tubes and electrical are not sealed allowing fumes to come in. Couch that has seatbelts attached, metal is cut into two parts allowing seat belts to pull on separate metal bars that would break loose. Metal bar should be solid across, cut out is hidden by couch. Wires behind cabinetry floats around, nothing to hold them from flopping around eventually causing shorts. With as many unsafe issues, it would appear no one has inspected these changes THOR has made to the Dodge Promaster.
Corrective Action:
Fuel line to generator is long rubber hose rubbing on screws. Same with electrical wires. Exhaust from generator and vehicle coming back in from exposed holes in floor under cabinetry. I have informed THOR motor coach. This vehicle is unsafe and could catch fire due to rubber fuel line leaking onto exposed electrical connections or exhaust. Holes in floor for tubes and electrical are not sealed allowing fumes to come in. Couch that has seatbelts attached, metal is cut into two parts allowing seat belts to pull on separate metal bars that would break loose. Metal bar should be solid across, cut out is hidden by couch. Wires behind cabinetry floats around, nothing to hold them from flopping around eventually causing shorts. With as many unsafe issues, it would appear no one has inspected these changes THOR has made to the Dodge Promaster.
Additional Notes:
Fuel line to generator is long rubber hose rubbing on screws. Same with electrical wires. Exhaust from generator and vehicle coming back in from exposed holes in floor under cabinetry. I have informed THOR motor coach. This vehicle is unsafe and could catch fire due to rubber fuel line leaking onto exposed electrical connections or exhaust. Holes in floor for tubes and electrical are not sealed allowing fumes to come in. Couch that has seatbelts attached, metal is cut into two parts allowing seat belts to pull on separate metal bars that would break loose. Metal bar should be solid across, cut out is hidden by couch. Wires behind cabinetry floats around, nothing to hold them from flopping around eventually causing shorts. With as many unsafe issues, it would appear no one has inspected these changes THOR has made to the Dodge Promaster.
Mfg Campaign: 11518974
Recall Date: Apr 25, 2023
Thor Motor Coach
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Fuel line to generator is long rubber hose rubbing on screws. Same with electrical wires. Exhaust from generator and vehicle coming back in from exposed holes in floor under cabinetry. I have informed THOR motor coach. This vehicle is unsafe and could catch fire due to rubber fuel line leaking onto exposed electrical connections or exhaust. Holes in floor for tubes and electrical are not sealed allowing fumes to come in. Couch that has seatbelts attached, metal is cut into two parts allowing seat belts to pull on separate metal bars that would break loose. Metal bar should be solid across, cut out is hidden by couch. Wires behind cabinetry floats around, nothing to hold them from flopping around eventually causing shorts. With as many unsafe issues, it would appear no one has inspected these changes THOR has made to the Dodge Promaster.
Corrective Action:
Fuel line to generator is long rubber hose rubbing on screws. Same with electrical wires. Exhaust from generator and vehicle coming back in from exposed holes in floor under cabinetry. I have informed THOR motor coach. This vehicle is unsafe and could catch fire due to rubber fuel line leaking onto exposed electrical connections or exhaust. Holes in floor for tubes and electrical are not sealed allowing fumes to come in. Couch that has seatbelts attached, metal is cut into two parts allowing seat belts to pull on separate metal bars that would break loose. Metal bar should be solid across, cut out is hidden by couch. Wires behind cabinetry floats around, nothing to hold them from flopping around eventually causing shorts. With as many unsafe issues, it would appear no one has inspected these changes THOR has made to the Dodge Promaster.
Additional Notes:
Fuel line to generator is long rubber hose rubbing on screws. Same with electrical wires. Exhaust from generator and vehicle coming back in from exposed holes in floor under cabinetry. I have informed THOR motor coach. This vehicle is unsafe and could catch fire due to rubber fuel line leaking onto exposed electrical connections or exhaust. Holes in floor for tubes and electrical are not sealed allowing fumes to come in. Couch that has seatbelts attached, metal is cut into two parts allowing seat belts to pull on separate metal bars that would break loose. Metal bar should be solid across, cut out is hidden by couch. Wires behind cabinetry floats around, nothing to hold them from flopping around eventually causing shorts. With as many unsafe issues, it would appear no one has inspected these changes THOR has made to the Dodge Promaster.
Mfg Campaign: 11518974
Recall Date: Apr 25, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury