Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2021-2024 Thor Rize and Scope motorhomes. The solar panel frame may fracture around the mounting bolts, allowing the panel to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: RC000298
Recall Date: Nov 10, 2023
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2021-2023 Sequence, 2021-2024 Rize, Scope, Tellaro, 2023-2024 Dazzle, and Twist motorhomes, equipped with certain Cummins Onan QG 2800i generator sets. The fuel hose between the inline fuel filter and the injection pump module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: RC000294
Recall Date: Apr 21, 2023
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2021-2023 Rize and Scope camper vans. The retractable awning may extend unintentionally during transit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: RC000289
Recall Date: Feb 10, 2023
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2022 Scope, Tellaro, Sanctuary, Delano, Sequence, Tranquility, Rize, Synergy, Quantum, Magnitude, Geneva, Compass, Chateau, Four Winds, and 2022-2023 Tiburon, and Gemini vehicles. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: May 5, 2022
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2022 Scope and Rize motorhomes. The LP gas line may be too short and improperly installed, creating an excessive bend in the line which could rupture and leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: RC000243
Recall Date: Sep 28, 2021
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2022 Rize, Scope, Sequence, and Tellaro vehicles. The Flex-190 Solar Panel junction box may short.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: RC000226
Recall Date: May 26, 2021
Consumer Complaints
15 ComplaintsThor Motor Coach
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rear exit door on driver side will not open. THOR has placed a cabinet on the side that blocks the emergency exit in case of a kitchen fire. Manufacturer should have reversed the cabinetry or made it where both doors open in case of emergency.
Corrective Action:
Rear exit door on driver side will not open. THOR has placed a cabinet on the side that blocks the emergency exit in case of a kitchen fire. Manufacturer should have reversed the cabinetry or made it where both doors open in case of emergency.
Additional Notes:
Rear exit door on driver side will not open. THOR has placed a cabinet on the side that blocks the emergency exit in case of a kitchen fire. Manufacturer should have reversed the cabinetry or made it where both doors open in case of emergency.
Mfg Campaign: 11581281
Recall Date: Apr 5, 2024
Thor Motor Coach
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
Rear exit door on driver side will not open. THOR has placed a cabinet on the side that blocks the emergency exit in case of a kitchen fire. Manufacturer should have reversed the cabinetry or made it where both doors open in case of emergency.
Corrective Action:
Rear exit door on driver side will not open. THOR has placed a cabinet on the side that blocks the emergency exit in case of a kitchen fire. Manufacturer should have reversed the cabinetry or made it where both doors open in case of emergency.
Additional Notes:
Rear exit door on driver side will not open. THOR has placed a cabinet on the side that blocks the emergency exit in case of a kitchen fire. Manufacturer should have reversed the cabinetry or made it where both doors open in case of emergency.
Mfg Campaign: 11581281
Recall Date: Apr 5, 2024
Thor Motor Coach
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH:EMERGENCY MECHANICAL RELEASE
Potential Consequences:
Rear exit door on driver side will not open. THOR has placed a cabinet on the side that blocks the emergency exit in case of a kitchen fire. Manufacturer should have reversed the cabinetry or made it where both doors open in case of emergency.
Corrective Action:
Rear exit door on driver side will not open. THOR has placed a cabinet on the side that blocks the emergency exit in case of a kitchen fire. Manufacturer should have reversed the cabinetry or made it where both doors open in case of emergency.
Additional Notes:
Rear exit door on driver side will not open. THOR has placed a cabinet on the side that blocks the emergency exit in case of a kitchen fire. Manufacturer should have reversed the cabinetry or made it where both doors open in case of emergency.
Mfg Campaign: 11581281
Recall Date: Apr 5, 2024
Thor Motor Coach
Defect Description:
SEATS
Potential Consequences:
Rear passenger seat/couch, had passengers in back, hit bump and had to break…couch came apart as it was held together by two wood screws, once it came apart, seatbelts became useless as they became loose. Metal that holds them is cut in half and in a crash, passengers would go forward into driver.
Corrective Action:
Rear passenger seat/couch, had passengers in back, hit bump and had to break…couch came apart as it was held together by two wood screws, once it came apart, seatbelts became useless as they became loose. Metal that holds them is cut in half and in a crash, passengers would go forward into driver.
Additional Notes:
Rear passenger seat/couch, had passengers in back, hit bump and had to break…couch came apart as it was held together by two wood screws, once it came apart, seatbelts became useless as they became loose. Metal that holds them is cut in half and in a crash, passengers would go forward into driver.
Mfg Campaign: 11581283
Recall Date: Apr 5, 2024
Thor Motor Coach
Defect Description:
SEAT BELTS
Potential Consequences:
Rear passenger seat/couch, had passengers in back, hit bump and had to break…couch came apart as it was held together by two wood screws, once it came apart, seatbelts became useless as they became loose. Metal that holds them is cut in half and in a crash, passengers would go forward into driver.
Corrective Action:
Rear passenger seat/couch, had passengers in back, hit bump and had to break…couch came apart as it was held together by two wood screws, once it came apart, seatbelts became useless as they became loose. Metal that holds them is cut in half and in a crash, passengers would go forward into driver.
Additional Notes:
Rear passenger seat/couch, had passengers in back, hit bump and had to break…couch came apart as it was held together by two wood screws, once it came apart, seatbelts became useless as they became loose. Metal that holds them is cut in half and in a crash, passengers would go forward into driver.
Mfg Campaign: 11581283
Recall Date: Apr 5, 2024
Thor Motor Coach
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I bought this THOR Scope with a recall on the awning. I reported to you that the fuel leaked from line to generator. I also reported all lines, propane/fuel/electrical touching everything sharp. THOR has tried to fix my awning recall 3 times in less than one year. Each time they say they’ve fixed it, it comes out going down the road. I have to pull the fuse. So does EVERYONE who has bought these. Read the forums. THOR will not provide me a copy of paperwork of what they’ve done. They fly someone in to work on it at a dealer, but won’t say what they’ve done. No record. This RV has so many electrical issues, safety issues that are being ignored. The water filter behind a cabinet has two screws and flops into the back window-eventually breaking it out going down the road. The mounts on the roof solar panel are not thick enough, they will crack and break. Solar panel moves wile going down the road. The couch/rear seat does not have proper construction to hold anything in place. It has two screws holding it in. In a crash, the couch will come apart and impale all those setting on or in front. THOR had the dealer wrap everything under my vehicle after I complained of everything touching sharp objects. Dealer had to replace propane lines after I reported that propane lines curved in a 90deg will crack and eventually break. Mine were bad.. I have documentation. I also had THOR replace the straight fittings from propane tank, with 45-90deg copper fittings. To keep from damaging the new hoses. I had THOR remove zip tied lines to break lines. Look, I worked at the weight stations for years, I used to own two tractor trailers… I know what right looks like…this thing is not safe all the way around and I can’t get the manufacturer to do what’s right. Maybe you can request the records of repair as by law they are supposed to have for you for this exact situation.
Corrective Action:
I bought this THOR Scope with a recall on the awning. I reported to you that the fuel leaked from line to generator. I also reported all lines, propane/fuel/electrical touching everything sharp. THOR has tried to fix my awning recall 3 times in less than one year. Each time they say they’ve fixed it, it comes out going down the road. I have to pull the fuse. So does EVERYONE who has bought these. Read the forums. THOR will not provide me a copy of paperwork of what they’ve done. They fly someone in to work on it at a dealer, but won’t say what they’ve done. No record. This RV has so many electrical issues, safety issues that are being ignored. The water filter behind a cabinet has two screws and flops into the back window-eventually breaking it out going down the road. The mounts on the roof solar panel are not thick enough, they will crack and break. Solar panel moves wile going down the road. The couch/rear seat does not have proper construction to hold anything in place. It has two screws holding it in. In a crash, the couch will come apart and impale all those setting on or in front. THOR had the dealer wrap everything under my vehicle after I complained of everything touching sharp objects. Dealer had to replace propane lines after I reported that propane lines curved in a 90deg will crack and eventually break. Mine were bad.. I have documentation. I also had THOR replace the straight fittings from propane tank, with 45-90deg copper fittings. To keep from damaging the new hoses. I had THOR remove zip tied lines to break lines. Look, I worked at the weight stations for years, I used to own two tractor trailers… I know what right looks like…this thing is not safe all the way around and I can’t get the manufacturer to do what’s right. Maybe you can request the records of repair as by law they are supposed to have for you for this exact situation.
Additional Notes:
I bought this THOR Scope with a recall on the awning. I reported to you that the fuel leaked from line to generator. I also reported all lines, propane/fuel/electrical touching everything sharp. THOR has tried to fix my awning recall 3 times in less than one year. Each time they say they’ve fixed it, it comes out going down the road. I have to pull the fuse. So does EVERYONE who has bought these. Read the forums. THOR will not provide me a copy of paperwork of what they’ve done. They fly someone in to work on it at a dealer, but won’t say what they’ve done. No record. This RV has so many electrical issues, safety issues that are being ignored. The water filter behind a cabinet has two screws and flops into the back window-eventually breaking it out going down the road. The mounts on the roof solar panel are not thick enough, they will crack and break. Solar panel moves wile going down the road. The couch/rear seat does not have proper construction to hold anything in place. It has two screws holding it in. In a crash, the couch will come apart and impale all those setting on or in front. THOR had the dealer wrap everything under my vehicle after I complained of everything touching sharp objects. Dealer had to replace propane lines after I reported that propane lines curved in a 90deg will crack and eventually break. Mine were bad.. I have documentation. I also had THOR replace the straight fittings from propane tank, with 45-90deg copper fittings. To keep from damaging the new hoses. I had THOR remove zip tied lines to break lines. Look, I worked at the weight stations for years, I used to own two tractor trailers… I know what right looks like…this thing is not safe all the way around and I can’t get the manufacturer to do what’s right. Maybe you can request the records of repair as by law they are supposed to have for you for this exact situation.
Mfg Campaign: 11580034
Recall Date: Mar 29, 2024
Thor Motor Coach
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While traveling on the highway, the solar panel situated atop the van flew off as a result of strong winds. Fortunately, there were no injuries, but this issue poses a significant risk of severe harm or even fatalities. The solar panel remains unaccounted for. It is noteworthy that other owners of the same vehicle have reported similar problems. I am in contact with a representative of the manufacturer, Thor, but an inspection has not been conducted yet. There were no warning indicators or messages to notify me that the solar panel had detached; instead, it was a passing motorist who alerted me to inspect my roof.
Corrective Action:
While traveling on the highway, the solar panel situated atop the van flew off as a result of strong winds. Fortunately, there were no injuries, but this issue poses a significant risk of severe harm or even fatalities. The solar panel remains unaccounted for. It is noteworthy that other owners of the same vehicle have reported similar problems. I am in contact with a representative of the manufacturer, Thor, but an inspection has not been conducted yet. There were no warning indicators or messages to notify me that the solar panel had detached; instead, it was a passing motorist who alerted me to inspect my roof.
Additional Notes:
While traveling on the highway, the solar panel situated atop the van flew off as a result of strong winds. Fortunately, there were no injuries, but this issue poses a significant risk of severe harm or even fatalities. The solar panel remains unaccounted for. It is noteworthy that other owners of the same vehicle have reported similar problems. I am in contact with a representative of the manufacturer, Thor, but an inspection has not been conducted yet. There were no warning indicators or messages to notify me that the solar panel had detached; instead, it was a passing motorist who alerted me to inspect my roof.
Mfg Campaign: 11551505
Recall Date: Oct 23, 2023
Thor Motor Coach
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
While traveling on the highway, the solar panel situated atop the van flew off as a result of strong winds. Fortunately, there were no injuries, but this issue poses a significant risk of severe harm or even fatalities. The solar panel remains unaccounted for. It is noteworthy that other owners of the same vehicle have reported similar problems. I am in contact with a representative of the manufacturer, Thor, but an inspection has not been conducted yet. There were no warning indicators or messages to notify me that the solar panel had detached; instead, it was a passing motorist who alerted me to inspect my roof.
Corrective Action:
While traveling on the highway, the solar panel situated atop the van flew off as a result of strong winds. Fortunately, there were no injuries, but this issue poses a significant risk of severe harm or even fatalities. The solar panel remains unaccounted for. It is noteworthy that other owners of the same vehicle have reported similar problems. I am in contact with a representative of the manufacturer, Thor, but an inspection has not been conducted yet. There were no warning indicators or messages to notify me that the solar panel had detached; instead, it was a passing motorist who alerted me to inspect my roof.
Additional Notes:
While traveling on the highway, the solar panel situated atop the van flew off as a result of strong winds. Fortunately, there were no injuries, but this issue poses a significant risk of severe harm or even fatalities. The solar panel remains unaccounted for. It is noteworthy that other owners of the same vehicle have reported similar problems. I am in contact with a representative of the manufacturer, Thor, but an inspection has not been conducted yet. There were no warning indicators or messages to notify me that the solar panel had detached; instead, it was a passing motorist who alerted me to inspect my roof.
Mfg Campaign: 11551505
Recall Date: Oct 23, 2023
Thor Motor Coach
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2022 Thor Motor Coach Scope. The contact stated while driving approximately 35 MPH, the awning opened independently and then detached from the vehicle. The contact pulled over to attempt to reattach the awning but was unable to do so. The contact called the dealer however, the contact was unable to take the vehicle to the dealer. The vehicle had not been repaired. The contact found that the failure was related to NHTSA Campaign Number: 23V068000 (Equipment) however, the vehicle was not included. The contact was unsure if the manufacturer had been contacted. The approximate failure mileage was 10,000.
Corrective Action:
The contact owns a 2022 Thor Motor Coach Scope. The contact stated while driving approximately 35 MPH, the awning opened independently and then detached from the vehicle. The contact pulled over to attempt to reattach the awning but was unable to do so. The contact called the dealer however, the contact was unable to take the vehicle to the dealer. The vehicle had not been repaired. The contact found that the failure was related to NHTSA Campaign Number: 23V068000 (Equipment) however, the vehicle was not included. The contact was unsure if the manufacturer had been contacted. The approximate failure mileage was 10,000.
Additional Notes:
The contact owns a 2022 Thor Motor Coach Scope. The contact stated while driving approximately 35 MPH, the awning opened independently and then detached from the vehicle. The contact pulled over to attempt to reattach the awning but was unable to do so. The contact called the dealer however, the contact was unable to take the vehicle to the dealer. The vehicle had not been repaired. The contact found that the failure was related to NHTSA Campaign Number: 23V068000 (Equipment) however, the vehicle was not included. The contact was unsure if the manufacturer had been contacted. The approximate failure mileage was 10,000.
Mfg Campaign: 11514647
Recall Date: Mar 30, 2023
Thor Motor Coach
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2022 Thor Motor Coach Scope constructed on a 2021 Ram Promaster 1500 Chassis. The contact stated that while the awning was closed, the awning extended unintentionally. Additionally, the awning made an abnormal sound. The contact related the failure to NHTSA Campaign Number: 23V068000 (Equipment). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,600.
Corrective Action:
The contact owns a 2022 Thor Motor Coach Scope constructed on a 2021 Ram Promaster 1500 Chassis. The contact stated that while the awning was closed, the awning extended unintentionally. Additionally, the awning made an abnormal sound. The contact related the failure to NHTSA Campaign Number: 23V068000 (Equipment). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,600.
Additional Notes:
The contact owns a 2022 Thor Motor Coach Scope constructed on a 2021 Ram Promaster 1500 Chassis. The contact stated that while the awning was closed, the awning extended unintentionally. Additionally, the awning made an abnormal sound. The contact related the failure to NHTSA Campaign Number: 23V068000 (Equipment). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,600.
Mfg Campaign: 11513080
Recall Date: Mar 21, 2023
Thor Motor Coach
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
The Awning extends and retracts several times in a row, at about 1 foot extension, on intermittent occasions. If it goes fully out at highway speeds it could release from the van and potentially hit another vehicle, causing serious damage up to and including death. Thor has not issued a recall on this vehicle but other vehicles (Travato) with this same Awning have been recalled. This is an accident waiting to happen, actually it has happened numerous times already.
Corrective Action:
The Awning extends and retracts several times in a row, at about 1 foot extension, on intermittent occasions. If it goes fully out at highway speeds it could release from the van and potentially hit another vehicle, causing serious damage up to and including death. Thor has not issued a recall on this vehicle but other vehicles (Travato) with this same Awning have been recalled. This is an accident waiting to happen, actually it has happened numerous times already.
Additional Notes:
The Awning extends and retracts several times in a row, at about 1 foot extension, on intermittent occasions. If it goes fully out at highway speeds it could release from the van and potentially hit another vehicle, causing serious damage up to and including death. Thor has not issued a recall on this vehicle but other vehicles (Travato) with this same Awning have been recalled. This is an accident waiting to happen, actually it has happened numerous times already.
Mfg Campaign: 11501923
Recall Date: Jan 16, 2023
Thor Motor Coach
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Solar panel on Thor 18M was completely blown off (now missing) the roof during a recent trip on 22-Oct-2022. The only remaining evidence of the solar panel is attached to the mounting brackets. PDF with pictures attached.
Corrective Action:
Solar panel on Thor 18M was completely blown off (now missing) the roof during a recent trip on 22-Oct-2022. The only remaining evidence of the solar panel is attached to the mounting brackets. PDF with pictures attached.
Additional Notes:
Solar panel on Thor 18M was completely blown off (now missing) the roof during a recent trip on 22-Oct-2022. The only remaining evidence of the solar panel is attached to the mounting brackets. PDF with pictures attached.
Mfg Campaign: 11491021
Recall Date: Oct 26, 2022
Thor Motor Coach
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
Solar panel on Thor 18M was completely blown off (now missing) the roof during a recent trip on 22-Oct-2022. The only remaining evidence of the solar panel is attached to the mounting brackets. PDF with pictures attached.
Corrective Action:
Solar panel on Thor 18M was completely blown off (now missing) the roof during a recent trip on 22-Oct-2022. The only remaining evidence of the solar panel is attached to the mounting brackets. PDF with pictures attached.
Additional Notes:
Solar panel on Thor 18M was completely blown off (now missing) the roof during a recent trip on 22-Oct-2022. The only remaining evidence of the solar panel is attached to the mounting brackets. PDF with pictures attached.
Mfg Campaign: 11491021
Recall Date: Oct 26, 2022
Thor Motor Coach
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This Thor Scope Class B RV is manufactured with two auxiliary batteries outside of and under the chassis to power electrical components in the RV. These batteries are not associated with the Promaster chassis/engine power and appear to be installed by the RV manufacturer. When the vehicle was delivered, there was a problem with battery charging in the auxiliary power system that was eventually traced to a cable that was supposed to connect the two auxiliary battery + terminals. That cable was connected two one battery but was left loose and disconnected in the other battery box. There is/was no overcurrent protection on this cable, and had the cable touched ground, it would have resulted in a direct short across the other battery, likely causing a fire. The lack of quality control at the manufacturer to deliver a vehicle with an imminent fire risk needs to be addressed.
Corrective Action:
This Thor Scope Class B RV is manufactured with two auxiliary batteries outside of and under the chassis to power electrical components in the RV. These batteries are not associated with the Promaster chassis/engine power and appear to be installed by the RV manufacturer. When the vehicle was delivered, there was a problem with battery charging in the auxiliary power system that was eventually traced to a cable that was supposed to connect the two auxiliary battery + terminals. That cable was connected two one battery but was left loose and disconnected in the other battery box. There is/was no overcurrent protection on this cable, and had the cable touched ground, it would have resulted in a direct short across the other battery, likely causing a fire. The lack of quality control at the manufacturer to deliver a vehicle with an imminent fire risk needs to be addressed.
Additional Notes:
This Thor Scope Class B RV is manufactured with two auxiliary batteries outside of and under the chassis to power electrical components in the RV. These batteries are not associated with the Promaster chassis/engine power and appear to be installed by the RV manufacturer. When the vehicle was delivered, there was a problem with battery charging in the auxiliary power system that was eventually traced to a cable that was supposed to connect the two auxiliary battery + terminals. That cable was connected two one battery but was left loose and disconnected in the other battery box. There is/was no overcurrent protection on this cable, and had the cable touched ground, it would have resulted in a direct short across the other battery, likely causing a fire. The lack of quality control at the manufacturer to deliver a vehicle with an imminent fire risk needs to be addressed.
Mfg Campaign: 11484164
Recall Date: Sep 13, 2022
Thor Motor Coach
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2022 Thor Motor Coach Scope built on a 2021 Ram Promaster 1500 chassis. The contact stated that while driving at various speeds, an abnormal grinding noise would emit from the vehicle. The contact had taken the RV to several independent mechanics who informed her that the generator was improperly installed on the trailer. The generator had been installed below the axle and should have been installed above the axle. The contact was informed that the generator was a major safety hazard that could cause a potential failure. The manufacturer was notified of the failure and stated that she would receive a call back. The contact had not received a call back from the manufacturer. The vehicle was not repaired. The failure mileage was approximately 2,200.
Corrective Action:
The contact owns a 2022 Thor Motor Coach Scope built on a 2021 Ram Promaster 1500 chassis. The contact stated that while driving at various speeds, an abnormal grinding noise would emit from the vehicle. The contact had taken the RV to several independent mechanics who informed her that the generator was improperly installed on the trailer. The generator had been installed below the axle and should have been installed above the axle. The contact was informed that the generator was a major safety hazard that could cause a potential failure. The manufacturer was notified of the failure and stated that she would receive a call back. The contact had not received a call back from the manufacturer. The vehicle was not repaired. The failure mileage was approximately 2,200.
Additional Notes:
The contact owns a 2022 Thor Motor Coach Scope built on a 2021 Ram Promaster 1500 chassis. The contact stated that while driving at various speeds, an abnormal grinding noise would emit from the vehicle. The contact had taken the RV to several independent mechanics who informed her that the generator was improperly installed on the trailer. The generator had been installed below the axle and should have been installed above the axle. The contact was informed that the generator was a major safety hazard that could cause a potential failure. The manufacturer was notified of the failure and stated that she would receive a call back. The contact had not received a call back from the manufacturer. The vehicle was not repaired. The failure mileage was approximately 2,200.
Mfg Campaign: 11430529
Recall Date: Aug 25, 2021
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