THOR MOTOR COACH SCOPE 2021

Complete listing of complaints and recalls for this vehicle

4
Complaints
3
Recalls

Complaints & Recalls

4 Complaints 3 Recalls

Official Safety Recalls - Important!

3 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Thor Motor Coach
NHTSA Campaign: 23V759000 SAFETY RECALL
2.3K Vehicles Affected
Recall Date: Nov 10, 2023
Safety Issue:

Thor Motor Coach (TMC) is recalling certain 2021-2024 Thor Rize and Scope motorhomes. The solar panel frame may fracture around the mounting bolts, allowing the panel to detach from the vehicle.

Potential Risk:
A detached solar panel can become a road hazard, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the lower bracket, free of charge. Owner notification letters were mailed January 9, 2024. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000298.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000298
Notice Date: Jan 9, 2024
Recall Date: Nov 10, 2023
Thor Motor Coach
NHTSA Campaign: 23V285000 SAFETY RECALL
2.9K Vehicles Affected
Recall Date: Apr 21, 2023
Safety Issue:

Thor Motor Coach (TMC) is recalling certain 2021-2023 Sequence, 2021-2024 Rize, Scope, Tellaro, 2023-2024 Dazzle, and Twist motorhomes, equipped with certain Cummins Onan QG 2800i generator sets. The fuel hose between the inline fuel filter and the injection pump module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.

Potential Risk:
A gas leak in the presence of an ignition source increases the risk of a fire.
FREE Recall Solution:
Dealers will inspect and replace the fuel hose and clamps, as necessary, free of charge. Owner notification letters were mailed May 22, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000294.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000294
Notice Date: May 22, 2023
Recall Date: Apr 21, 2023
Thor Motor Coach
NHTSA Campaign: 23V068000 SAFETY RECALL
1.6K Vehicles Affected
Recall Date: Feb 10, 2023
Safety Issue:

Thor Motor Coach (TMC) is recalling certain 2021-2023 Rize and Scope camper vans. The retractable awning may extend unintentionally during transit.

Potential Risk:
An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.
FREE Recall Solution:
Dealers will install an additional ignition cutoff wire harness at the BT12 module, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000289.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000289
Notice Date: Mar 28, 2023
Recall Date: Feb 10, 2023

Consumer Complaints

4 Complaints
Thor Motor Coach
Campaign: 11612518 Other
Sep 4, 2024
Defect Description:

EQUIPMENT

Potential Consequences:

The contact owns a 2021 Ram 1500 Promaster. The contact received notification of NHTSA Campaign Number: 23V068000 (Equipment) regarding the awning. The recall remedy had been completed at General RV Center (1577 Wells Rd, Orange Park, FL 32073). The contact stated that after having the recall repair completed, while driving less than 10 MPH, the contact heard the rotation sound indicating that the awning had deployed, landing into a tree and causing permanent damage to the awning. The contact had taken to the awning to the awning company and the dealer. The awning company had not provided any assistance or repair. While taking the vehicle to the dealer it was confirmed that the awning needed to be replaced; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 35,000.

Corrective Action:

The contact owns a 2021 Ram 1500 Promaster. The contact received notification of NHTSA Campaign Number: 23V068000 (Equipment) regarding the awning. The recall remedy had been completed at General RV Center (1577 Wells Rd, Orange Park, FL 32073). The contact stated that after having the recall repair completed, while driving less than 10 MPH, the contact heard the rotation sound indicating that the awning had deployed, landing into a tree and causing permanent damage to the awning. The contact had taken to the awning to the awning company and the dealer. The awning company had not provided any assistance or repair. While taking the vehicle to the dealer it was confirmed that the awning needed to be replaced; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 35,000.

Additional Notes:

The contact owns a 2021 Ram 1500 Promaster. The contact received notification of NHTSA Campaign Number: 23V068000 (Equipment) regarding the awning. The recall remedy had been completed at General RV Center (1577 Wells Rd, Orange Park, FL 32073). The contact stated that after having the recall repair completed, while driving less than 10 MPH, the contact heard the rotation sound indicating that the awning had deployed, landing into a tree and causing permanent damage to the awning. The contact had taken to the awning to the awning company and the dealer. The awning company had not provided any assistance or repair. While taking the vehicle to the dealer it was confirmed that the awning needed to be replaced; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 35,000.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11612518
Notice Date: Sep 4, 2024
Recall Date: Sep 4, 2024
Thor Motor Coach
Campaign: 11603143 Other
Jul 18, 2024
Defect Description:

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Potential Consequences:

While driving approximately 45 mph the awning engaged and fulling extended.

Corrective Action:

While driving approximately 45 mph the awning engaged and fulling extended.

Additional Notes:

While driving approximately 45 mph the awning engaged and fulling extended.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11603143
Notice Date: Jul 18, 2024
Recall Date: Jul 18, 2024
Thor Motor Coach
Campaign: 11491080 Other
Oct 27, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My unit is a 2022 Thor Scope 18M Class B RV built on a RAM Promaster 1500 chassis. The problem is not with the chassis but the build by Thor. The solar panel on the roof is not secure and the aluminum panel is ripping through the bolts. I caught mine early and only one bolt ripped through, however, there are several reports on the THOR Rize/Scope Owners (Future Owners and WannaBees) Facebook page where the panel attachment failed and the solar panel came off the van while driving.

Corrective Action:

My unit is a 2022 Thor Scope 18M Class B RV built on a RAM Promaster 1500 chassis. The problem is not with the chassis but the build by Thor. The solar panel on the roof is not secure and the aluminum panel is ripping through the bolts. I caught mine early and only one bolt ripped through, however, there are several reports on the THOR Rize/Scope Owners (Future Owners and WannaBees) Facebook page where the panel attachment failed and the solar panel came off the van while driving.

Additional Notes:

My unit is a 2022 Thor Scope 18M Class B RV built on a RAM Promaster 1500 chassis. The problem is not with the chassis but the build by Thor. The solar panel on the roof is not secure and the aluminum panel is ripping through the bolts. I caught mine early and only one bolt ripped through, however, there are several reports on the THOR Rize/Scope Owners (Future Owners and WannaBees) Facebook page where the panel attachment failed and the solar panel came off the van while driving.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11491080
Notice Date: Oct 27, 2022
Recall Date: Oct 27, 2022
Thor Motor Coach
Campaign: 11491080 Other
Oct 27, 2022
Defect Description:

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Potential Consequences:

My unit is a 2022 Thor Scope 18M Class B RV built on a RAM Promaster 1500 chassis. The problem is not with the chassis but the build by Thor. The solar panel on the roof is not secure and the aluminum panel is ripping through the bolts. I caught mine early and only one bolt ripped through, however, there are several reports on the THOR Rize/Scope Owners (Future Owners and WannaBees) Facebook page where the panel attachment failed and the solar panel came off the van while driving.

Corrective Action:

My unit is a 2022 Thor Scope 18M Class B RV built on a RAM Promaster 1500 chassis. The problem is not with the chassis but the build by Thor. The solar panel on the roof is not secure and the aluminum panel is ripping through the bolts. I caught mine early and only one bolt ripped through, however, there are several reports on the THOR Rize/Scope Owners (Future Owners and WannaBees) Facebook page where the panel attachment failed and the solar panel came off the van while driving.

Additional Notes:

My unit is a 2022 Thor Scope 18M Class B RV built on a RAM Promaster 1500 chassis. The problem is not with the chassis but the build by Thor. The solar panel on the roof is not secure and the aluminum panel is ripping through the bolts. I caught mine early and only one bolt ripped through, however, there are several reports on the THOR Rize/Scope Owners (Future Owners and WannaBees) Facebook page where the panel attachment failed and the solar panel came off the van while driving.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11491080
Notice Date: Oct 27, 2022
Recall Date: Oct 27, 2022

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