Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2022-2024 Tranquility and 2022-2023 Sanctuary motorhomes. The R-bike rack arms may fracture and detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: RC000297
Recall Date: Jun 27, 2023
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2022 Scope, Tellaro, Sanctuary, Delano, Sequence, Tranquility, Rize, Synergy, Quantum, Magnitude, Geneva, Compass, Chateau, Four Winds, and 2022-2023 Tiburon, and Gemini vehicles. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: May 5, 2022
Consumer Complaints
3 ComplaintsThor Motor Coach
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Second alternator repeated failures. Well known issue for these thors with Ballard 170XT alternator
Corrective Action:
Second alternator repeated failures. Well known issue for these thors with Ballard 170XT alternator
Additional Notes:
Second alternator repeated failures. Well known issue for these thors with Ballard 170XT alternator
Mfg Campaign: 11637674
Recall Date: Jan 22, 2025
Thor Motor Coach
Defect Description:
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Potential Consequences:
Second alternator repeated failures. Well known issue for these thors with Ballard 170XT alternator
Corrective Action:
Second alternator repeated failures. Well known issue for these thors with Ballard 170XT alternator
Additional Notes:
Second alternator repeated failures. Well known issue for these thors with Ballard 170XT alternator
Mfg Campaign: 11637674
Recall Date: Jan 22, 2025
Thor Motor Coach
Defect Description:
POWER TRAIN
Potential Consequences:
At 10000 miles this developed issues with the transmission not shifting into gear. Dealer repair shop stated the “ISM” is not communicating with the vehicle. After, installing a replacement part, the problem remains.
Corrective Action:
At 10000 miles this developed issues with the transmission not shifting into gear. Dealer repair shop stated the “ISM” is not communicating with the vehicle. After, installing a replacement part, the problem remains.
Additional Notes:
At 10000 miles this developed issues with the transmission not shifting into gear. Dealer repair shop stated the “ISM” is not communicating with the vehicle. After, installing a replacement part, the problem remains.
Mfg Campaign: 11494748
Recall Date: Nov 23, 2022
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