THOR MOTOR COACH SANCTUARY 2022

Complete listing of complaints and recalls for this vehicle

3
Complaints
2
Recalls

Complaints & Recalls

3 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Thor Motor Coach
NHTSA Campaign: 23V447000 SAFETY RECALL
213 Vehicles Affected
Recall Date: Jun 27, 2023
Safety Issue:

Thor Motor Coach (TMC) is recalling certain 2022-2024 Tranquility and 2022-2023 Sanctuary motorhomes. The R-bike rack arms may fracture and detach.

Potential Risk:
A bike rack that detaches from the vehicle increases the risk of a crash.
FREE Recall Solution:
Dealers will replace the defective components of the bike rack, free of charge. Owner notification letters are expected to be mailed August 26, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000297.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000297
Notice Date: Jul 13, 2023
Recall Date: Jun 27, 2023
Thor Motor Coach
NHTSA Campaign: 22V300000 SAFETY RECALL
3.4K Vehicles Affected
Recall Date: May 5, 2022
Safety Issue:

Thor Motor Coach (TMC) is recalling certain 2022 Scope, Tellaro, Sanctuary, Delano, Sequence, Tranquility, Rize, Synergy, Quantum, Magnitude, Geneva, Compass, Chateau, Four Winds, and 2022-2023 Tiburon, and Gemini vehicles. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.

Potential Risk:
A gas leak in the presence of an ignition source can increase the risk of a fire.
FREE Recall Solution:
Dealers will replace the quick disconnect fittings, free of charge. Owner notification letters were mailed June 27, 2022. Owners may contact TMC customer service at 1-877-855-2867.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Notice Date: Jun 27, 2022
Recall Date: May 5, 2022

Consumer Complaints

3 Complaints
Thor Motor Coach
Campaign: 11637674 Other
Jan 22, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Second alternator repeated failures. Well known issue for these thors with Ballard 170XT alternator

Corrective Action:

Second alternator repeated failures. Well known issue for these thors with Ballard 170XT alternator

Additional Notes:

Second alternator repeated failures. Well known issue for these thors with Ballard 170XT alternator

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11637674
Notice Date: Jan 22, 2025
Recall Date: Jan 22, 2025
Thor Motor Coach
Campaign: 11637674 Other
Jan 22, 2025
Defect Description:

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Potential Consequences:

Second alternator repeated failures. Well known issue for these thors with Ballard 170XT alternator

Corrective Action:

Second alternator repeated failures. Well known issue for these thors with Ballard 170XT alternator

Additional Notes:

Second alternator repeated failures. Well known issue for these thors with Ballard 170XT alternator

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11637674
Notice Date: Jan 22, 2025
Recall Date: Jan 22, 2025
Thor Motor Coach
Campaign: 11494748 Other
Nov 23, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

At 10000 miles this developed issues with the transmission not shifting into gear. Dealer repair shop stated the “ISM” is not communicating with the vehicle. After, installing a replacement part, the problem remains.

Corrective Action:

At 10000 miles this developed issues with the transmission not shifting into gear. Dealer repair shop stated the “ISM” is not communicating with the vehicle. After, installing a replacement part, the problem remains.

Additional Notes:

At 10000 miles this developed issues with the transmission not shifting into gear. Dealer repair shop stated the “ISM” is not communicating with the vehicle. After, installing a replacement part, the problem remains.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11494748
Notice Date: Nov 23, 2022
Recall Date: Nov 23, 2022

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