THOR MOTOR COACH QUANTUM 2024

Complete listing of complaints and recalls for this vehicle

3
Complaints
1
Recalls

Complaints & Recalls

3 Complaints 1 Recalls

Official Safety Recalls - Important!

1 Recall

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Thor Motor Coach
NHTSA Campaign: 25V171000 SAFETY RECALL
4.3K Vehicles Affected
Recall Date: Mar 20, 2025
Safety Issue:

Thor Motor Company (TMC) is recalling certain 2023-2026 Axis, Chateau, Four Winds, 2023-2025 Coleman, Echelon, Freedom Elite, Geneva, Outlaw, Quantum, Vegas, 2025 Eddie Bauer, Freedom Traveler, Pasadena, and 2024-2025 Magnitude motorhomes. The slide-Out room can be deployed without the parking brake engaged, allowing the room to extend while the vehicle is in motion.

Potential Risk:
A slide-Out room that extends unexpectedly increases the risk of a crash.
FREE Recall Solution:
Dealers will replace the park brake harness, free of charge. Owner notification letters were mailed April 28, 2025. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000325.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000325
Notice Date: Apr 28, 2025
Recall Date: Mar 20, 2025

Consumer Complaints

3 Complaints
Thor Motor Coach
Campaign: 11666286 Other
Jun 11, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Drove from Gibson Louisiana to Abita Springs Ocean Canyon RV park. Upon arrival we had a buzzer alert going off under dash, we then parked to RV. Tried to put jacks down, did not respond, tried 12v lights did not work, tried slides, again no response. We then plugged in and were able to get jacks and slides out, some lights worked. Still alarm under dash, checked 12 coach battery, almost dead. Called a mobile RV tech, 2 1/2 hours later, he found a ground bolt had come off with 3 grounding wires on it. Tech advised that bolt was only tacked on one side, my Warranty company said a original technician fault and not covered. Talked to Thor later, they advised that is how it is attached, advised warranty company and they still denied. Told Thor that was very poor workmanship for a company trying to improve their standing. This cost me $358.05 out of pocket and time from Rving.

Corrective Action:

Drove from Gibson Louisiana to Abita Springs Ocean Canyon RV park. Upon arrival we had a buzzer alert going off under dash, we then parked to RV. Tried to put jacks down, did not respond, tried 12v lights did not work, tried slides, again no response. We then plugged in and were able to get jacks and slides out, some lights worked. Still alarm under dash, checked 12 coach battery, almost dead. Called a mobile RV tech, 2 1/2 hours later, he found a ground bolt had come off with 3 grounding wires on it. Tech advised that bolt was only tacked on one side, my Warranty company said a original technician fault and not covered. Talked to Thor later, they advised that is how it is attached, advised warranty company and they still denied. Told Thor that was very poor workmanship for a company trying to improve their standing. This cost me $358.05 out of pocket and time from Rving.

Additional Notes:

Drove from Gibson Louisiana to Abita Springs Ocean Canyon RV park. Upon arrival we had a buzzer alert going off under dash, we then parked to RV. Tried to put jacks down, did not respond, tried 12v lights did not work, tried slides, again no response. We then plugged in and were able to get jacks and slides out, some lights worked. Still alarm under dash, checked 12 coach battery, almost dead. Called a mobile RV tech, 2 1/2 hours later, he found a ground bolt had come off with 3 grounding wires on it. Tech advised that bolt was only tacked on one side, my Warranty company said a original technician fault and not covered. Talked to Thor later, they advised that is how it is attached, advised warranty company and they still denied. Told Thor that was very poor workmanship for a company trying to improve their standing. This cost me $358.05 out of pocket and time from Rving.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11666286
Notice Date: Jun 11, 2025
Recall Date: Jun 11, 2025
Thor Motor Coach
Campaign: 11666286 Other
Jun 11, 2025
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

Drove from Gibson Louisiana to Abita Springs Ocean Canyon RV park. Upon arrival we had a buzzer alert going off under dash, we then parked to RV. Tried to put jacks down, did not respond, tried 12v lights did not work, tried slides, again no response. We then plugged in and were able to get jacks and slides out, some lights worked. Still alarm under dash, checked 12 coach battery, almost dead. Called a mobile RV tech, 2 1/2 hours later, he found a ground bolt had come off with 3 grounding wires on it. Tech advised that bolt was only tacked on one side, my Warranty company said a original technician fault and not covered. Talked to Thor later, they advised that is how it is attached, advised warranty company and they still denied. Told Thor that was very poor workmanship for a company trying to improve their standing. This cost me $358.05 out of pocket and time from Rving.

Corrective Action:

Drove from Gibson Louisiana to Abita Springs Ocean Canyon RV park. Upon arrival we had a buzzer alert going off under dash, we then parked to RV. Tried to put jacks down, did not respond, tried 12v lights did not work, tried slides, again no response. We then plugged in and were able to get jacks and slides out, some lights worked. Still alarm under dash, checked 12 coach battery, almost dead. Called a mobile RV tech, 2 1/2 hours later, he found a ground bolt had come off with 3 grounding wires on it. Tech advised that bolt was only tacked on one side, my Warranty company said a original technician fault and not covered. Talked to Thor later, they advised that is how it is attached, advised warranty company and they still denied. Told Thor that was very poor workmanship for a company trying to improve their standing. This cost me $358.05 out of pocket and time from Rving.

Additional Notes:

Drove from Gibson Louisiana to Abita Springs Ocean Canyon RV park. Upon arrival we had a buzzer alert going off under dash, we then parked to RV. Tried to put jacks down, did not respond, tried 12v lights did not work, tried slides, again no response. We then plugged in and were able to get jacks and slides out, some lights worked. Still alarm under dash, checked 12 coach battery, almost dead. Called a mobile RV tech, 2 1/2 hours later, he found a ground bolt had come off with 3 grounding wires on it. Tech advised that bolt was only tacked on one side, my Warranty company said a original technician fault and not covered. Talked to Thor later, they advised that is how it is attached, advised warranty company and they still denied. Told Thor that was very poor workmanship for a company trying to improve their standing. This cost me $358.05 out of pocket and time from Rving.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11666286
Notice Date: Jun 11, 2025
Recall Date: Jun 11, 2025
Thor Motor Coach
Campaign: 11666286 Other
Jun 11, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Drove from Gibson Louisiana to Abita Springs Ocean Canyon RV park. Upon arrival we had a buzzer alert going off under dash, we then parked to RV. Tried to put jacks down, did not respond, tried 12v lights did not work, tried slides, again no response. We then plugged in and were able to get jacks and slides out, some lights worked. Still alarm under dash, checked 12 coach battery, almost dead. Called a mobile RV tech, 2 1/2 hours later, he found a ground bolt had come off with 3 grounding wires on it. Tech advised that bolt was only tacked on one side, my Warranty company said a original technician fault and not covered. Talked to Thor later, they advised that is how it is attached, advised warranty company and they still denied. Told Thor that was very poor workmanship for a company trying to improve their standing. This cost me $358.05 out of pocket and time from Rving.

Corrective Action:

Drove from Gibson Louisiana to Abita Springs Ocean Canyon RV park. Upon arrival we had a buzzer alert going off under dash, we then parked to RV. Tried to put jacks down, did not respond, tried 12v lights did not work, tried slides, again no response. We then plugged in and were able to get jacks and slides out, some lights worked. Still alarm under dash, checked 12 coach battery, almost dead. Called a mobile RV tech, 2 1/2 hours later, he found a ground bolt had come off with 3 grounding wires on it. Tech advised that bolt was only tacked on one side, my Warranty company said a original technician fault and not covered. Talked to Thor later, they advised that is how it is attached, advised warranty company and they still denied. Told Thor that was very poor workmanship for a company trying to improve their standing. This cost me $358.05 out of pocket and time from Rving.

Additional Notes:

Drove from Gibson Louisiana to Abita Springs Ocean Canyon RV park. Upon arrival we had a buzzer alert going off under dash, we then parked to RV. Tried to put jacks down, did not respond, tried 12v lights did not work, tried slides, again no response. We then plugged in and were able to get jacks and slides out, some lights worked. Still alarm under dash, checked 12 coach battery, almost dead. Called a mobile RV tech, 2 1/2 hours later, he found a ground bolt had come off with 3 grounding wires on it. Tech advised that bolt was only tacked on one side, my Warranty company said a original technician fault and not covered. Talked to Thor later, they advised that is how it is attached, advised warranty company and they still denied. Told Thor that was very poor workmanship for a company trying to improve their standing. This cost me $358.05 out of pocket and time from Rving.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11666286
Notice Date: Jun 11, 2025
Recall Date: Jun 11, 2025

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