Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2022-2023 Four Winds, Quantum, Chateau, and 2022 Geneva motorhomes. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Aug 10, 2022
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2022 Scope, Tellaro, Sanctuary, Delano, Sequence, Tranquility, Rize, Synergy, Quantum, Magnitude, Geneva, Compass, Chateau, Four Winds, and 2022-2023 Tiburon, and Gemini vehicles. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: May 5, 2022
Consumer Complaints
1 ComplaintThor Motor Coach
Defect Description:
WHEELS
Potential Consequences:
I own a 2022 Thor Quantum LC22 motorhome build on a 2022 Ford E350 chassis. The rear dually tires were installed with Dicor brand inner tire valve extenders. These extenders are attached to the outer wheels using a plastic clip. The plastic clip on the driver's side extender broke off, causing the extender device to hang free. As I was driving the vehicle, the device wedged between the tires and cut the sidewalls on both, causing a sudden flat tire. Both tires needed to be replaced. When at the repair shop, the mechanic found the other valve extender on the passenger side was also broken and hanging free. I believe this is a defect and should be investigated as it could cause a blowout.
Corrective Action:
I own a 2022 Thor Quantum LC22 motorhome build on a 2022 Ford E350 chassis. The rear dually tires were installed with Dicor brand inner tire valve extenders. These extenders are attached to the outer wheels using a plastic clip. The plastic clip on the driver's side extender broke off, causing the extender device to hang free. As I was driving the vehicle, the device wedged between the tires and cut the sidewalls on both, causing a sudden flat tire. Both tires needed to be replaced. When at the repair shop, the mechanic found the other valve extender on the passenger side was also broken and hanging free. I believe this is a defect and should be investigated as it could cause a blowout.
Additional Notes:
I own a 2022 Thor Quantum LC22 motorhome build on a 2022 Ford E350 chassis. The rear dually tires were installed with Dicor brand inner tire valve extenders. These extenders are attached to the outer wheels using a plastic clip. The plastic clip on the driver's side extender broke off, causing the extender device to hang free. As I was driving the vehicle, the device wedged between the tires and cut the sidewalls on both, causing a sudden flat tire. Both tires needed to be replaced. When at the repair shop, the mechanic found the other valve extender on the passenger side was also broken and hanging free. I believe this is a defect and should be investigated as it could cause a blowout.
Mfg Campaign: 11609828
Recall Date: Aug 20, 2024
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