Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2015-2023 Palazzo recreational vehicles. The front lower cap brackets that support the front fiberglass panel may become loose and detach from the vehicle while in motion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: RC000291
Recall Date: Feb 23, 2023
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2018-2021 Aria, Palazzo, Tuscany, and Venetian motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000204
Recall Date: Sep 15, 2020
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000170
Recall Date: Jun 30, 2019
Consumer Complaints
5 ComplaintsThor Motor Coach
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The EATON Power Distribution Modual P\N A66-05172-00 (S\N 18108065) in my motorhome was in a recall associated with the failed rear tail lights, rear turn signals, brack lights, running lights and failure of towed vehicle lights plug. The modual was repaired as a result of the recall and was working properly. The repaired Modual failed again in less than 1000 miles driven resulting in no passenger tail light, no brake lights, no running lights, and no function of the towed vehicle lights plug. The recall on my PDM P\N A66-05172-00 was not successful as the PDM is not working and is a safety concern.
Corrective Action:
The EATON Power Distribution Modual P\N A66-05172-00 (S\N 18108065) in my motorhome was in a recall associated with the failed rear tail lights, rear turn signals, brack lights, running lights and failure of towed vehicle lights plug. The modual was repaired as a result of the recall and was working properly. The repaired Modual failed again in less than 1000 miles driven resulting in no passenger tail light, no brake lights, no running lights, and no function of the towed vehicle lights plug. The recall on my PDM P\N A66-05172-00 was not successful as the PDM is not working and is a safety concern.
Additional Notes:
The EATON Power Distribution Modual P\N A66-05172-00 (S\N 18108065) in my motorhome was in a recall associated with the failed rear tail lights, rear turn signals, brack lights, running lights and failure of towed vehicle lights plug. The modual was repaired as a result of the recall and was working properly. The repaired Modual failed again in less than 1000 miles driven resulting in no passenger tail light, no brake lights, no running lights, and no function of the towed vehicle lights plug. The recall on my PDM P\N A66-05172-00 was not successful as the PDM is not working and is a safety concern.
Mfg Campaign: 11615219
Recall Date: Sep 18, 2024
Thor Motor Coach
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The EATON Power Distribution Modual P\N A66-05172-00 (S\N 18108065) in my motorhome was in a recall associated with the failed rear tail lights, rear turn signals, brack lights, running lights and failure of towed vehicle lights plug. The modual was repaired as a result of the recall and was working properly. The repaired Modual failed again in less than 1000 miles driven resulting in no passenger tail light, no brake lights, no running lights, and no function of the towed vehicle lights plug. The recall on my PDM P\N A66-05172-00 was not successful as the PDM is not working and is a safety concern.
Corrective Action:
The EATON Power Distribution Modual P\N A66-05172-00 (S\N 18108065) in my motorhome was in a recall associated with the failed rear tail lights, rear turn signals, brack lights, running lights and failure of towed vehicle lights plug. The modual was repaired as a result of the recall and was working properly. The repaired Modual failed again in less than 1000 miles driven resulting in no passenger tail light, no brake lights, no running lights, and no function of the towed vehicle lights plug. The recall on my PDM P\N A66-05172-00 was not successful as the PDM is not working and is a safety concern.
Additional Notes:
The EATON Power Distribution Modual P\N A66-05172-00 (S\N 18108065) in my motorhome was in a recall associated with the failed rear tail lights, rear turn signals, brack lights, running lights and failure of towed vehicle lights plug. The modual was repaired as a result of the recall and was working properly. The repaired Modual failed again in less than 1000 miles driven resulting in no passenger tail light, no brake lights, no running lights, and no function of the towed vehicle lights plug. The recall on my PDM P\N A66-05172-00 was not successful as the PDM is not working and is a safety concern.
Mfg Campaign: 11615219
Recall Date: Sep 18, 2024
Thor Motor Coach
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2020 Thor Palazzo built on a 2020 Freightliner X line chassis. The contact stated that while driving approximately 55 MPH during a storm, the air brakes system alarm illuminated. The contact immediately pulled over to the side of the roadway and turned off the RV. The RV was towed to the dealer who informed the contact that the air brake system had a pig tail that led into the transducer that had caused the chord to fracture. The dealer dried the moisture from the area and sprayed the area with silicon. The failure reoccurred approximately a year later when the contact had driven the RV during inclement weather. The vehicle was taken to another dealer who replaced the pig tail and transducer. The contact was informed by the dealer that due to the pig tail being attached so tightly and having no flexibility, the failure might recur. The manufacturer had been made aware of the failure. The failure mileage was approximately 15,000.
Corrective Action:
The contact owns a 2020 Thor Palazzo built on a 2020 Freightliner X line chassis. The contact stated that while driving approximately 55 MPH during a storm, the air brakes system alarm illuminated. The contact immediately pulled over to the side of the roadway and turned off the RV. The RV was towed to the dealer who informed the contact that the air brake system had a pig tail that led into the transducer that had caused the chord to fracture. The dealer dried the moisture from the area and sprayed the area with silicon. The failure reoccurred approximately a year later when the contact had driven the RV during inclement weather. The vehicle was taken to another dealer who replaced the pig tail and transducer. The contact was informed by the dealer that due to the pig tail being attached so tightly and having no flexibility, the failure might recur. The manufacturer had been made aware of the failure. The failure mileage was approximately 15,000.
Additional Notes:
The contact owns a 2020 Thor Palazzo built on a 2020 Freightliner X line chassis. The contact stated that while driving approximately 55 MPH during a storm, the air brakes system alarm illuminated. The contact immediately pulled over to the side of the roadway and turned off the RV. The RV was towed to the dealer who informed the contact that the air brake system had a pig tail that led into the transducer that had caused the chord to fracture. The dealer dried the moisture from the area and sprayed the area with silicon. The failure reoccurred approximately a year later when the contact had driven the RV during inclement weather. The vehicle was taken to another dealer who replaced the pig tail and transducer. The contact was informed by the dealer that due to the pig tail being attached so tightly and having no flexibility, the failure might recur. The manufacturer had been made aware of the failure. The failure mileage was approximately 15,000.
Mfg Campaign: 11508333
Recall Date: Feb 21, 2023
Thor Motor Coach
Defect Description:
SERVICE BRAKES, AIR:CRITICAL FASTENERS
Potential Consequences:
The contact owns a 2020 Thor Palazzo built on a 2020 Freightliner X line chassis. The contact stated that while driving approximately 55 MPH during a storm, the air brakes system alarm illuminated. The contact immediately pulled over to the side of the roadway and turned off the RV. The RV was towed to the dealer who informed the contact that the air brake system had a pig tail that led into the transducer that had caused the chord to fracture. The dealer dried the moisture from the area and sprayed the area with silicon. The failure reoccurred approximately a year later when the contact had driven the RV during inclement weather. The vehicle was taken to another dealer who replaced the pig tail and transducer. The contact was informed by the dealer that due to the pig tail being attached so tightly and having no flexibility, the failure might recur. The manufacturer had been made aware of the failure. The failure mileage was approximately 15,000.
Corrective Action:
The contact owns a 2020 Thor Palazzo built on a 2020 Freightliner X line chassis. The contact stated that while driving approximately 55 MPH during a storm, the air brakes system alarm illuminated. The contact immediately pulled over to the side of the roadway and turned off the RV. The RV was towed to the dealer who informed the contact that the air brake system had a pig tail that led into the transducer that had caused the chord to fracture. The dealer dried the moisture from the area and sprayed the area with silicon. The failure reoccurred approximately a year later when the contact had driven the RV during inclement weather. The vehicle was taken to another dealer who replaced the pig tail and transducer. The contact was informed by the dealer that due to the pig tail being attached so tightly and having no flexibility, the failure might recur. The manufacturer had been made aware of the failure. The failure mileage was approximately 15,000.
Additional Notes:
The contact owns a 2020 Thor Palazzo built on a 2020 Freightliner X line chassis. The contact stated that while driving approximately 55 MPH during a storm, the air brakes system alarm illuminated. The contact immediately pulled over to the side of the roadway and turned off the RV. The RV was towed to the dealer who informed the contact that the air brake system had a pig tail that led into the transducer that had caused the chord to fracture. The dealer dried the moisture from the area and sprayed the area with silicon. The failure reoccurred approximately a year later when the contact had driven the RV during inclement weather. The vehicle was taken to another dealer who replaced the pig tail and transducer. The contact was informed by the dealer that due to the pig tail being attached so tightly and having no flexibility, the failure might recur. The manufacturer had been made aware of the failure. The failure mileage was approximately 15,000.
Mfg Campaign: 11508333
Recall Date: Feb 21, 2023
Thor Motor Coach
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The lower passenger side bracket between the fiberglass front of the body and the freightliner frame has released from the frame and is in danger of falling off. If this thing did come off and go bouncing down the road it could do some real damage. Noticed after other owners warned about the problem online.
Corrective Action:
The lower passenger side bracket between the fiberglass front of the body and the freightliner frame has released from the frame and is in danger of falling off. If this thing did come off and go bouncing down the road it could do some real damage. Noticed after other owners warned about the problem online.
Additional Notes:
The lower passenger side bracket between the fiberglass front of the body and the freightliner frame has released from the frame and is in danger of falling off. If this thing did come off and go bouncing down the road it could do some real damage. Noticed after other owners warned about the problem online.
Mfg Campaign: 11434764
Recall Date: Sep 28, 2021
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Valencia, CA • 36 yrs
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