Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2017-2019 Thor Challenger, Miramar, and Outlaw motorhomes. The motorized windshield roller shade at the driver's seating position may unroll without warning while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000165
Recall Date: Nov 16, 2018
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2018-2019 Outlaw motorhomes, model 29J. The 12V wiring for the coach may have been improperly wired to the battery instead of wired through a circuit breaker.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000160
Recall Date: Aug 29, 2018
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2018-2019 Thor Outlaw motorhomes, model 29J. These vehicles were manufactured without the rear reflex reflectors, which can make the vehicle less visible to other drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC0000157
Recall Date: Jul 19, 2018
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2018-2019 Outlaw recreational vehicles, model 29J. The sofa seat belt bracket may not meet the strength requirements and may not adequately restrain an occupant in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000151
Recall Date: Feb 19, 2018
Thor Motor Coach
Safety Issue:
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 22, 2017
Thor Motor Coach
Safety Issue:
Thor Motor Coach (Thor) is recalling certain 2018 Outlaw 29H motorhomes. The affected vehicles were built incorrectly with a 15 amp fuse for the awning light instead of a 2 amp fuse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000143
Recall Date: Jun 15, 2017
Consumer Complaints
7 ComplaintsThor Motor Coach
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Lippert tow hitch (part#360231) Failure - hitch is known to shear off of rig when towing.
Corrective Action:
Lippert tow hitch (part#360231) Failure - hitch is known to shear off of rig when towing.
Additional Notes:
Lippert tow hitch (part#360231) Failure - hitch is known to shear off of rig when towing.
Mfg Campaign: 11661999
Recall Date: May 19, 2025
Thor Motor Coach
Defect Description:
STRUCTURE:BODY
Potential Consequences:
the coach has a know design flaw its in the what the walls are attached to the flooring of the coach....the design was under spec'ed (9) 3" screws over a 55" span approx 9-10" apart) and the hardware used was put under excessive force causing the screws used to hold the walls in place and attached to the floor to sheer and break causing the walls to separate from the floor and the coach structure to become comprimised , with wall sag , wall separations gapping between the walls and floor and excessive dash bouncing while driving once these screws sheered the rest of the structure becomes weak causing other structure concerns... this has been brought to the manufactures attention in multiple emails to the warranty division and in the industry its known as "Thor wall separation" I took it upon myself to do a precautionary inspection as ive recently started to have a bit of dash bouncing upon my inspection I found at least 60% of the screws holding my walls (Driver & Pass) broken I took it upon myself to speak with local dealer whom Thor recommended and got the details on how "they" fix the problem I made the repairs and even took it a level above adding extra structure to support the walls and added extra screws 6" apart for a total of (14 screws over the 55" span approx 6" apart ) the history of this issue is as far back as 2016 and is seen on newer 2020 Thor models outside of the "Outlaw" model
Corrective Action:
the coach has a know design flaw its in the what the walls are attached to the flooring of the coach....the design was under spec'ed (9) 3" screws over a 55" span approx 9-10" apart) and the hardware used was put under excessive force causing the screws used to hold the walls in place and attached to the floor to sheer and break causing the walls to separate from the floor and the coach structure to become comprimised , with wall sag , wall separations gapping between the walls and floor and excessive dash bouncing while driving once these screws sheered the rest of the structure becomes weak causing other structure concerns... this has been brought to the manufactures attention in multiple emails to the warranty division and in the industry its known as "Thor wall separation" I took it upon myself to do a precautionary inspection as ive recently started to have a bit of dash bouncing upon my inspection I found at least 60% of the screws holding my walls (Driver & Pass) broken I took it upon myself to speak with local dealer whom Thor recommended and got the details on how "they" fix the problem I made the repairs and even took it a level above adding extra structure to support the walls and added extra screws 6" apart for a total of (14 screws over the 55" span approx 6" apart ) the history of this issue is as far back as 2016 and is seen on newer 2020 Thor models outside of the "Outlaw" model
Additional Notes:
the coach has a know design flaw its in the what the walls are attached to the flooring of the coach....the design was under spec'ed (9) 3" screws over a 55" span approx 9-10" apart) and the hardware used was put under excessive force causing the screws used to hold the walls in place and attached to the floor to sheer and break causing the walls to separate from the floor and the coach structure to become comprimised , with wall sag , wall separations gapping between the walls and floor and excessive dash bouncing while driving once these screws sheered the rest of the structure becomes weak causing other structure concerns... this has been brought to the manufactures attention in multiple emails to the warranty division and in the industry its known as "Thor wall separation" I took it upon myself to do a precautionary inspection as ive recently started to have a bit of dash bouncing upon my inspection I found at least 60% of the screws holding my walls (Driver & Pass) broken I took it upon myself to speak with local dealer whom Thor recommended and got the details on how "they" fix the problem I made the repairs and even took it a level above adding extra structure to support the walls and added extra screws 6" apart for a total of (14 screws over the 55" span approx 6" apart ) the history of this issue is as far back as 2016 and is seen on newer 2020 Thor models outside of the "Outlaw" model
Mfg Campaign: 11459148
Recall Date: Mar 31, 2022
Thor Motor Coach
Defect Description:
STRUCTURE:FRAME AND MEMBERS
Potential Consequences:
The contact owns a 2018 Thor Outlaw RV. The contact stated while driving approximately 55 MPH, the chassis was rattling and shaking. The contact pulled off the road safely. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was not diagnosed or repaired for the chassis failure. The manufacturer had been informed of the failure. The failure mileage was approximately 4,000.
Corrective Action:
The contact owns a 2018 Thor Outlaw RV. The contact stated while driving approximately 55 MPH, the chassis was rattling and shaking. The contact pulled off the road safely. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was not diagnosed or repaired for the chassis failure. The manufacturer had been informed of the failure. The failure mileage was approximately 4,000.
Additional Notes:
The contact owns a 2018 Thor Outlaw RV. The contact stated while driving approximately 55 MPH, the chassis was rattling and shaking. The contact pulled off the road safely. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was not diagnosed or repaired for the chassis failure. The manufacturer had been informed of the failure. The failure mileage was approximately 4,000.
Mfg Campaign: 11456645
Recall Date: Mar 14, 2022
Thor Motor Coach
Defect Description:
STEERING
Potential Consequences:
It seems that Thor did not install the proper amount of wall screws to the floor. This is causing wall separation the causing the dash to come loose from the walls and cause the steering column to be unstable This is a high rate of failure on these units on the Thor outlaw toy hauler models
Corrective Action:
It seems that Thor did not install the proper amount of wall screws to the floor. This is causing wall separation the causing the dash to come loose from the walls and cause the steering column to be unstable This is a high rate of failure on these units on the Thor outlaw toy hauler models
Additional Notes:
It seems that Thor did not install the proper amount of wall screws to the floor. This is causing wall separation the causing the dash to come loose from the walls and cause the steering column to be unstable This is a high rate of failure on these units on the Thor outlaw toy hauler models
Mfg Campaign: 11443538
Recall Date: Dec 12, 2021
Thor Motor Coach
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2018 THOR OUTLAW 37RB. THE CONTACT STATED THAT THE BODY OF THE VEHICLE SEPARATED FROM THE FLOOR OF THE CHASSIS. ADDITIONALLY, THERE WERE CRACKS ON THE CENTER REAR AND BOTH SIDES OF THE FRONT AND REAR OF THE VEHICLE. THE CONTACT CALLED CAMPING WORLD OF SYRACUSE AT 888-803-3193 (LOCATED AT 7030 INTERSTATE ISLAND RD, SYRACUSE, NY 13209) AND WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS A KNOWN FAILURE THAT THE MANUFACTURER WAS ATTEMPTING TO RESOLVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. *DT *DT*JB CONSUMER STATED CHASSIS IS A F26 AND IS NOT A F53 AS PER VIN# OR BROCHURE. STRUCTURAL DAMAGE FRONT PASSENGER SIDE (TEMPORARY FIX HAS NOW FAILED) I HAVE A 1' GAP BETWEEN THE FLOOR AND WALL. THE WALL HAD DROPPED 1', BUT WAS PUSHED UP BY RTS (TRUCK SHOP)(GAP HAS REAPPEARED AND IS WORSE) FRONT DRIVERS SIDE (WALL IS DROPPING AND WRACKING) REAR DRIVERS SIDE (CRACKED AND WRACKING) REAR PASSENGER SIDE (CRACKED AND WRACKING) REAR CENTER TOP (ABOVE RAMP) (CRACK AND ROOF DAMAGE) REAR ROOF DAMAGE, INCLUDING OPEN CAULK AND CRACKS TO CAULK (LEAKING) THOR WILL NOT ALLOW ME TO PATCH THIS. MOVEMENT KITCHEN CABINET TO WALL SEPARATION IS BEING NOTED FROM THE WALL SEPARATION SCREWS ARE COMING OUT OF SLIDING DOOR BETWEEN BEDROOM AND GARAGE, CAUSED BY WRACKING OF REAR OF RV. REAR OF RV SHAKES. SCREWS ARE COMING OUT OF STEP/FLOOR AREA OF GARAGE, CAUSED BY WRACKING OF WALLS OF THE REAR OF THE RV THE DASH IS VIBRATING SO BAD THAT WIRES HAVE HAD TO BE RECONNECTED HAS CUT THE VINYL IN THE DASH FROM MOVEMENT, GPS HAS STOPPED WORKING, RADIO WILL NOT WORK. IS SO BAD. MICROWAVE SHAKES AND OPENS DOOR GOING DOWN THE ROAD. THERE ARE NUMEROUS PROBLEMS WITH VEHICLE TO NAME ALL. PLEASE SEE ATTACHMENT.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 THOR OUTLAW 37RB. THE CONTACT STATED THAT THE BODY OF THE VEHICLE SEPARATED FROM THE FLOOR OF THE CHASSIS. ADDITIONALLY, THERE WERE CRACKS ON THE CENTER REAR AND BOTH SIDES OF THE FRONT AND REAR OF THE VEHICLE. THE CONTACT CALLED CAMPING WORLD OF SYRACUSE AT 888-803-3193 (LOCATED AT 7030 INTERSTATE ISLAND RD, SYRACUSE, NY 13209) AND WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS A KNOWN FAILURE THAT THE MANUFACTURER WAS ATTEMPTING TO RESOLVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. *DT *DT*JB CONSUMER STATED CHASSIS IS A F26 AND IS NOT A F53 AS PER VIN# OR BROCHURE. STRUCTURAL DAMAGE FRONT PASSENGER SIDE (TEMPORARY FIX HAS NOW FAILED) I HAVE A 1' GAP BETWEEN THE FLOOR AND WALL. THE WALL HAD DROPPED 1', BUT WAS PUSHED UP BY RTS (TRUCK SHOP)(GAP HAS REAPPEARED AND IS WORSE) FRONT DRIVERS SIDE (WALL IS DROPPING AND WRACKING) REAR DRIVERS SIDE (CRACKED AND WRACKING) REAR PASSENGER SIDE (CRACKED AND WRACKING) REAR CENTER TOP (ABOVE RAMP) (CRACK AND ROOF DAMAGE) REAR ROOF DAMAGE, INCLUDING OPEN CAULK AND CRACKS TO CAULK (LEAKING) THOR WILL NOT ALLOW ME TO PATCH THIS. MOVEMENT KITCHEN CABINET TO WALL SEPARATION IS BEING NOTED FROM THE WALL SEPARATION SCREWS ARE COMING OUT OF SLIDING DOOR BETWEEN BEDROOM AND GARAGE, CAUSED BY WRACKING OF REAR OF RV. REAR OF RV SHAKES. SCREWS ARE COMING OUT OF STEP/FLOOR AREA OF GARAGE, CAUSED BY WRACKING OF WALLS OF THE REAR OF THE RV THE DASH IS VIBRATING SO BAD THAT WIRES HAVE HAD TO BE RECONNECTED HAS CUT THE VINYL IN THE DASH FROM MOVEMENT, GPS HAS STOPPED WORKING, RADIO WILL NOT WORK. IS SO BAD. MICROWAVE SHAKES AND OPENS DOOR GOING DOWN THE ROAD. THERE ARE NUMEROUS PROBLEMS WITH VEHICLE TO NAME ALL. PLEASE SEE ATTACHMENT.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 THOR OUTLAW 37RB. THE CONTACT STATED THAT THE BODY OF THE VEHICLE SEPARATED FROM THE FLOOR OF THE CHASSIS. ADDITIONALLY, THERE WERE CRACKS ON THE CENTER REAR AND BOTH SIDES OF THE FRONT AND REAR OF THE VEHICLE. THE CONTACT CALLED CAMPING WORLD OF SYRACUSE AT 888-803-3193 (LOCATED AT 7030 INTERSTATE ISLAND RD, SYRACUSE, NY 13209) AND WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS A KNOWN FAILURE THAT THE MANUFACTURER WAS ATTEMPTING TO RESOLVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. *DT *DT*JB CONSUMER STATED CHASSIS IS A F26 AND IS NOT A F53 AS PER VIN# OR BROCHURE. STRUCTURAL DAMAGE FRONT PASSENGER SIDE (TEMPORARY FIX HAS NOW FAILED) I HAVE A 1' GAP BETWEEN THE FLOOR AND WALL. THE WALL HAD DROPPED 1', BUT WAS PUSHED UP BY RTS (TRUCK SHOP)(GAP HAS REAPPEARED AND IS WORSE) FRONT DRIVERS SIDE (WALL IS DROPPING AND WRACKING) REAR DRIVERS SIDE (CRACKED AND WRACKING) REAR PASSENGER SIDE (CRACKED AND WRACKING) REAR CENTER TOP (ABOVE RAMP) (CRACK AND ROOF DAMAGE) REAR ROOF DAMAGE, INCLUDING OPEN CAULK AND CRACKS TO CAULK (LEAKING) THOR WILL NOT ALLOW ME TO PATCH THIS. MOVEMENT KITCHEN CABINET TO WALL SEPARATION IS BEING NOTED FROM THE WALL SEPARATION SCREWS ARE COMING OUT OF SLIDING DOOR BETWEEN BEDROOM AND GARAGE, CAUSED BY WRACKING OF REAR OF RV. REAR OF RV SHAKES. SCREWS ARE COMING OUT OF STEP/FLOOR AREA OF GARAGE, CAUSED BY WRACKING OF WALLS OF THE REAR OF THE RV THE DASH IS VIBRATING SO BAD THAT WIRES HAVE HAD TO BE RECONNECTED HAS CUT THE VINYL IN THE DASH FROM MOVEMENT, GPS HAS STOPPED WORKING, RADIO WILL NOT WORK. IS SO BAD. MICROWAVE SHAKES AND OPENS DOOR GOING DOWN THE ROAD. THERE ARE NUMEROUS PROBLEMS WITH VEHICLE TO NAME ALL. PLEASE SEE ATTACHMENT.*JB
Mfg Campaign: 11230993
Recall Date: Jul 11, 2019
Thor Motor Coach
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 THOR OUTLAW. THE CONTACT EXPERIENCED SEVERAL ELECTRICAL FAILURES WITH THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE STALLED AND THERE WERE FAILURES WITH THE SINK AND DRAIN. ALSO, SIX OF THE TWELVE BOLTS WERE STRIPPED. THE DEALER (MOTOR HOME SPECIALIST, 5411 S INTERSTATE 35 W, ALVARADO, TX 76009, (817) 790-7771) WHO SOLD THE CONTACT THE VEHICLE INDICATED THAT THE FACTORY OEM BOLTS WERE TOO SHORT ASSOCIATED WITH THE RAMP AND DOOR OF THE GARAGE UNIT AREA WHERE THE MOTORCYCLE WAS HOUSED. THE DEALER PERFORMED SEVERAL REPAIRS, BUT THE CONTACT CONTINUED TO EXPERIENCE MULTIPLE FAILURES. THE VEHICLE WAS ALSO SERVICED BY CAMPING WORLD OF TUCSON (4700 S PALO VERDE RD, TUCSON, AZ 85714, (888) 471-5280) WHO PROVIDED FURTHER DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS CONTACTED NUMEROUS TIMES AND FAILED TO PROVIDE A SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT *TR
Corrective Action:
TL* THE CONTACT OWNS A 2018 THOR OUTLAW. THE CONTACT EXPERIENCED SEVERAL ELECTRICAL FAILURES WITH THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE STALLED AND THERE WERE FAILURES WITH THE SINK AND DRAIN. ALSO, SIX OF THE TWELVE BOLTS WERE STRIPPED. THE DEALER (MOTOR HOME SPECIALIST, 5411 S INTERSTATE 35 W, ALVARADO, TX 76009, (817) 790-7771) WHO SOLD THE CONTACT THE VEHICLE INDICATED THAT THE FACTORY OEM BOLTS WERE TOO SHORT ASSOCIATED WITH THE RAMP AND DOOR OF THE GARAGE UNIT AREA WHERE THE MOTORCYCLE WAS HOUSED. THE DEALER PERFORMED SEVERAL REPAIRS, BUT THE CONTACT CONTINUED TO EXPERIENCE MULTIPLE FAILURES. THE VEHICLE WAS ALSO SERVICED BY CAMPING WORLD OF TUCSON (4700 S PALO VERDE RD, TUCSON, AZ 85714, (888) 471-5280) WHO PROVIDED FURTHER DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS CONTACTED NUMEROUS TIMES AND FAILED TO PROVIDE A SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT *TR
Additional Notes:
TL* THE CONTACT OWNS A 2018 THOR OUTLAW. THE CONTACT EXPERIENCED SEVERAL ELECTRICAL FAILURES WITH THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE STALLED AND THERE WERE FAILURES WITH THE SINK AND DRAIN. ALSO, SIX OF THE TWELVE BOLTS WERE STRIPPED. THE DEALER (MOTOR HOME SPECIALIST, 5411 S INTERSTATE 35 W, ALVARADO, TX 76009, (817) 790-7771) WHO SOLD THE CONTACT THE VEHICLE INDICATED THAT THE FACTORY OEM BOLTS WERE TOO SHORT ASSOCIATED WITH THE RAMP AND DOOR OF THE GARAGE UNIT AREA WHERE THE MOTORCYCLE WAS HOUSED. THE DEALER PERFORMED SEVERAL REPAIRS, BUT THE CONTACT CONTINUED TO EXPERIENCE MULTIPLE FAILURES. THE VEHICLE WAS ALSO SERVICED BY CAMPING WORLD OF TUCSON (4700 S PALO VERDE RD, TUCSON, AZ 85714, (888) 471-5280) WHO PROVIDED FURTHER DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS CONTACTED NUMEROUS TIMES AND FAILED TO PROVIDE A SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT *TR
Mfg Campaign: 11083144
Recall Date: Apr 3, 2018
Thor Motor Coach
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2018 THOR OUTLAW. THE CONTACT EXPERIENCED SEVERAL ELECTRICAL FAILURES WITH THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE STALLED AND THERE WERE FAILURES WITH THE SINK AND DRAIN. ALSO, SIX OF THE TWELVE BOLTS WERE STRIPPED. THE DEALER (MOTOR HOME SPECIALIST, 5411 S INTERSTATE 35 W, ALVARADO, TX 76009, (817) 790-7771) WHO SOLD THE CONTACT THE VEHICLE INDICATED THAT THE FACTORY OEM BOLTS WERE TOO SHORT ASSOCIATED WITH THE RAMP AND DOOR OF THE GARAGE UNIT AREA WHERE THE MOTORCYCLE WAS HOUSED. THE DEALER PERFORMED SEVERAL REPAIRS, BUT THE CONTACT CONTINUED TO EXPERIENCE MULTIPLE FAILURES. THE VEHICLE WAS ALSO SERVICED BY CAMPING WORLD OF TUCSON (4700 S PALO VERDE RD, TUCSON, AZ 85714, (888) 471-5280) WHO PROVIDED FURTHER DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS CONTACTED NUMEROUS TIMES AND FAILED TO PROVIDE A SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT *TR
Corrective Action:
TL* THE CONTACT OWNS A 2018 THOR OUTLAW. THE CONTACT EXPERIENCED SEVERAL ELECTRICAL FAILURES WITH THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE STALLED AND THERE WERE FAILURES WITH THE SINK AND DRAIN. ALSO, SIX OF THE TWELVE BOLTS WERE STRIPPED. THE DEALER (MOTOR HOME SPECIALIST, 5411 S INTERSTATE 35 W, ALVARADO, TX 76009, (817) 790-7771) WHO SOLD THE CONTACT THE VEHICLE INDICATED THAT THE FACTORY OEM BOLTS WERE TOO SHORT ASSOCIATED WITH THE RAMP AND DOOR OF THE GARAGE UNIT AREA WHERE THE MOTORCYCLE WAS HOUSED. THE DEALER PERFORMED SEVERAL REPAIRS, BUT THE CONTACT CONTINUED TO EXPERIENCE MULTIPLE FAILURES. THE VEHICLE WAS ALSO SERVICED BY CAMPING WORLD OF TUCSON (4700 S PALO VERDE RD, TUCSON, AZ 85714, (888) 471-5280) WHO PROVIDED FURTHER DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS CONTACTED NUMEROUS TIMES AND FAILED TO PROVIDE A SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT *TR
Additional Notes:
TL* THE CONTACT OWNS A 2018 THOR OUTLAW. THE CONTACT EXPERIENCED SEVERAL ELECTRICAL FAILURES WITH THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE STALLED AND THERE WERE FAILURES WITH THE SINK AND DRAIN. ALSO, SIX OF THE TWELVE BOLTS WERE STRIPPED. THE DEALER (MOTOR HOME SPECIALIST, 5411 S INTERSTATE 35 W, ALVARADO, TX 76009, (817) 790-7771) WHO SOLD THE CONTACT THE VEHICLE INDICATED THAT THE FACTORY OEM BOLTS WERE TOO SHORT ASSOCIATED WITH THE RAMP AND DOOR OF THE GARAGE UNIT AREA WHERE THE MOTORCYCLE WAS HOUSED. THE DEALER PERFORMED SEVERAL REPAIRS, BUT THE CONTACT CONTINUED TO EXPERIENCE MULTIPLE FAILURES. THE VEHICLE WAS ALSO SERVICED BY CAMPING WORLD OF TUCSON (4700 S PALO VERDE RD, TUCSON, AZ 85714, (888) 471-5280) WHO PROVIDED FURTHER DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS CONTACTED NUMEROUS TIMES AND FAILED TO PROVIDE A SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT *TR
Mfg Campaign: 11083144
Recall Date: Apr 3, 2018
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