Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2017-2019 Thor Challenger, Miramar, and Outlaw motorhomes. The motorized windshield roller shade at the driver's seating position may unroll without warning while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000165
Recall Date: Nov 16, 2018
Thor Motor Coach
Safety Issue:
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 22, 2017
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2017-2018 Challenger, Axis, Chateau, Four Winds, Hurricane, Miramar, Palazzo, Tuscany, Vegas, Venetian, and Windsport motorhomes. The cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Tires and Rims for Motor vehicles over 10,000lbs."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000147
Recall Date: Oct 9, 2017
Consumer Complaints
4 ComplaintsThor Motor Coach
Defect Description:
POWER TRAIN
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11642156
Recall Date: Feb 12, 2025
Thor Motor Coach
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:GEARS
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11642156
Recall Date: Feb 12, 2025
Thor Motor Coach
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
EVERY TIME I DRIVE THE RV AND A CHANGE IN TEMPERATURE AND HUMIDITY OCCURS THE WINDSHIELD AND BOTH SIDE WINDOWS FOG VERY BAD, THEY WILL NOT DEFROST AND YOU CANNOT SEE WHILE DRIVING DOWN THE ROAD, YOU CANNOT SEE THROUGH THE MIRRORS ON EITHER SIDE BECAUSE OF THIS, IT DOES NOT MATTER WHAT ROAD YOU ARE ON. NOT ENOUGH AIRFLOW FROM THE DEFROSTER AND NOT ENOUGH VENTS ON THE FRONT WINDSHIELD, IT HAS NO SIDE VENTS AT ALL. I HAVE REPORTED TO THE MANUFACTURE BEFORE AND THEY SAY IT MEETS THE INDUSTRY STANDARDS. *TR
Corrective Action:
EVERY TIME I DRIVE THE RV AND A CHANGE IN TEMPERATURE AND HUMIDITY OCCURS THE WINDSHIELD AND BOTH SIDE WINDOWS FOG VERY BAD, THEY WILL NOT DEFROST AND YOU CANNOT SEE WHILE DRIVING DOWN THE ROAD, YOU CANNOT SEE THROUGH THE MIRRORS ON EITHER SIDE BECAUSE OF THIS, IT DOES NOT MATTER WHAT ROAD YOU ARE ON. NOT ENOUGH AIRFLOW FROM THE DEFROSTER AND NOT ENOUGH VENTS ON THE FRONT WINDSHIELD, IT HAS NO SIDE VENTS AT ALL. I HAVE REPORTED TO THE MANUFACTURE BEFORE AND THEY SAY IT MEETS THE INDUSTRY STANDARDS. *TR
Additional Notes:
EVERY TIME I DRIVE THE RV AND A CHANGE IN TEMPERATURE AND HUMIDITY OCCURS THE WINDSHIELD AND BOTH SIDE WINDOWS FOG VERY BAD, THEY WILL NOT DEFROST AND YOU CANNOT SEE WHILE DRIVING DOWN THE ROAD, YOU CANNOT SEE THROUGH THE MIRRORS ON EITHER SIDE BECAUSE OF THIS, IT DOES NOT MATTER WHAT ROAD YOU ARE ON. NOT ENOUGH AIRFLOW FROM THE DEFROSTER AND NOT ENOUGH VENTS ON THE FRONT WINDSHIELD, IT HAS NO SIDE VENTS AT ALL. I HAVE REPORTED TO THE MANUFACTURE BEFORE AND THEY SAY IT MEETS THE INDUSTRY STANDARDS. *TR
Mfg Campaign: 11321305
Recall Date: Apr 16, 2020
Thor Motor Coach
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
EVERY TIME I DRIVE THE RV AND A CHANGE IN TEMPERATURE AND HUMIDITY OCCURS THE WINDSHIELD AND BOTH SIDE WINDOWS FOG VERY BAD, THEY WILL NOT DEFROST AND YOU CANNOT SEE WHILE DRIVING DOWN THE ROAD, YOU CANNOT SEE THROUGH THE MIRRORS ON EITHER SIDE BECAUSE OF THIS, IT DOES NOT MATTER WHAT ROAD YOU ARE ON. NOT ENOUGH AIRFLOW FROM THE DEFROSTER AND NOT ENOUGH VENTS ON THE FRONT WINDSHIELD, IT HAS NO SIDE VENTS AT ALL. I HAVE REPORTED TO THE MANUFACTURE BEFORE AND THEY SAY IT MEETS THE INDUSTRY STANDARDS. *TR
Corrective Action:
EVERY TIME I DRIVE THE RV AND A CHANGE IN TEMPERATURE AND HUMIDITY OCCURS THE WINDSHIELD AND BOTH SIDE WINDOWS FOG VERY BAD, THEY WILL NOT DEFROST AND YOU CANNOT SEE WHILE DRIVING DOWN THE ROAD, YOU CANNOT SEE THROUGH THE MIRRORS ON EITHER SIDE BECAUSE OF THIS, IT DOES NOT MATTER WHAT ROAD YOU ARE ON. NOT ENOUGH AIRFLOW FROM THE DEFROSTER AND NOT ENOUGH VENTS ON THE FRONT WINDSHIELD, IT HAS NO SIDE VENTS AT ALL. I HAVE REPORTED TO THE MANUFACTURE BEFORE AND THEY SAY IT MEETS THE INDUSTRY STANDARDS. *TR
Additional Notes:
EVERY TIME I DRIVE THE RV AND A CHANGE IN TEMPERATURE AND HUMIDITY OCCURS THE WINDSHIELD AND BOTH SIDE WINDOWS FOG VERY BAD, THEY WILL NOT DEFROST AND YOU CANNOT SEE WHILE DRIVING DOWN THE ROAD, YOU CANNOT SEE THROUGH THE MIRRORS ON EITHER SIDE BECAUSE OF THIS, IT DOES NOT MATTER WHAT ROAD YOU ARE ON. NOT ENOUGH AIRFLOW FROM THE DEFROSTER AND NOT ENOUGH VENTS ON THE FRONT WINDSHIELD, IT HAS NO SIDE VENTS AT ALL. I HAVE REPORTED TO THE MANUFACTURE BEFORE AND THEY SAY IT MEETS THE INDUSTRY STANDARDS. *TR
Mfg Campaign: 11321305
Recall Date: Apr 16, 2020
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