Complaints & Recalls
Consumer Complaints
1 ComplaintThor Motor Coach
Defect Description:
TRAILER HITCHES
Potential Consequences:
The receiver hitch tore on both sides where the manufacturer (lippert) bends it, you can see where there press pinched the bend possibly weakening it. I have seen other forums and posts today about similar issues and denied responsibility from lippert on those posts. The hitch is available for inspection, ourselves and others were at risk of injury or death. I have not brought the physical unit into a shop, I don’t think it’s an insurance claim, and I don’t think I can report it to police? Since the situation was realized before it became catastrophic. The website will not allow me to add photos. Please respond back and I can reply to that email with photos
Corrective Action:
The receiver hitch tore on both sides where the manufacturer (lippert) bends it, you can see where there press pinched the bend possibly weakening it. I have seen other forums and posts today about similar issues and denied responsibility from lippert on those posts. The hitch is available for inspection, ourselves and others were at risk of injury or death. I have not brought the physical unit into a shop, I don’t think it’s an insurance claim, and I don’t think I can report it to police? Since the situation was realized before it became catastrophic. The website will not allow me to add photos. Please respond back and I can reply to that email with photos
Additional Notes:
The receiver hitch tore on both sides where the manufacturer (lippert) bends it, you can see where there press pinched the bend possibly weakening it. I have seen other forums and posts today about similar issues and denied responsibility from lippert on those posts. The hitch is available for inspection, ourselves and others were at risk of injury or death. I have not brought the physical unit into a shop, I don’t think it’s an insurance claim, and I don’t think I can report it to police? Since the situation was realized before it became catastrophic. The website will not allow me to add photos. Please respond back and I can reply to that email with photos
Mfg Campaign: 11562420
Recall Date: Dec 28, 2023
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