Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2020-2021 Omni and Magnitude motorhomes. The LP gas line may have been incorrectly routed through the rear suspension leaf springs, which could damage the line and cause a gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: RC000256
Recall Date: Feb 18, 2022
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling 2021-2022 Magnitude and Omni motorhomes. The LP gas line may have been incorrectly routed through the rear suspension leaf springs, which could damage the line and cause a gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: RC000242
Recall Date: Sep 28, 2021
Consumer Complaints
2 ComplaintsThor Motor Coach
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
A wiring harness was found pinched, pins bent and broken, apparently in the process of mating the motorhome body to the cassis cab. This cable has power in it and could result in a vehicle fire. Thor has been completely unresponsive in assisting me, despite acknowledging it’s out of warranty, and I simply needed verification of their integration to the chassis, to reassure the after market warranty that this wasn’t something “tampered with”. As a retired fire fighter, I have seen the result of RV fires. They burn fast, and people die. I felt I had no option but to refer this after their intransigent and dismissive attitude. I can supply additional documentation when I retrieve the vehicle from the shop.
Corrective Action:
A wiring harness was found pinched, pins bent and broken, apparently in the process of mating the motorhome body to the cassis cab. This cable has power in it and could result in a vehicle fire. Thor has been completely unresponsive in assisting me, despite acknowledging it’s out of warranty, and I simply needed verification of their integration to the chassis, to reassure the after market warranty that this wasn’t something “tampered with”. As a retired fire fighter, I have seen the result of RV fires. They burn fast, and people die. I felt I had no option but to refer this after their intransigent and dismissive attitude. I can supply additional documentation when I retrieve the vehicle from the shop.
Additional Notes:
A wiring harness was found pinched, pins bent and broken, apparently in the process of mating the motorhome body to the cassis cab. This cable has power in it and could result in a vehicle fire. Thor has been completely unresponsive in assisting me, despite acknowledging it’s out of warranty, and I simply needed verification of their integration to the chassis, to reassure the after market warranty that this wasn’t something “tampered with”. As a retired fire fighter, I have seen the result of RV fires. They burn fast, and people die. I felt I had no option but to refer this after their intransigent and dismissive attitude. I can supply additional documentation when I retrieve the vehicle from the shop.
Mfg Campaign: 11527258
Recall Date: Jun 15, 2023
Thor Motor Coach
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2021 THOR MAGNITUDE BB35 BUILT ON A 2020 FORD F-550 CHASSIS N/A. THE CONTACT STATED WHILE STATIONARY AT A TRAFFIC LIGHT, WHILE THE DEPRESSING THE ACCELERATOR PEDAL, THE RV MADE AN ABNORMAL NOISE AND STARTED TO ROLL BACKWARDS. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STOPPED THE RV BY DEPRESSING THE BRAKE PEDAL. WHILE SHIFTING TO PARK, THE RV CONTINUED TO ROLL BACKWARDS. THE CONTACT STATED HE USED THE PARKING BRAKES TO KEEP THE RV FROM MOVING. THE RV WAS TAKEN TO WAY SCARFF FORD COMMERCIAL TRUCKS (119 7TH ST NE, AUBURN, WA 98002: (888) 394-6998) WHERE IT WAS DIAGNOSED WITH NEEDING THE DRIVE SHAFT TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 6,671.
Corrective Action:
TL* THE CONTACT OWNS A 2021 THOR MAGNITUDE BB35 BUILT ON A 2020 FORD F-550 CHASSIS N/A. THE CONTACT STATED WHILE STATIONARY AT A TRAFFIC LIGHT, WHILE THE DEPRESSING THE ACCELERATOR PEDAL, THE RV MADE AN ABNORMAL NOISE AND STARTED TO ROLL BACKWARDS. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STOPPED THE RV BY DEPRESSING THE BRAKE PEDAL. WHILE SHIFTING TO PARK, THE RV CONTINUED TO ROLL BACKWARDS. THE CONTACT STATED HE USED THE PARKING BRAKES TO KEEP THE RV FROM MOVING. THE RV WAS TAKEN TO WAY SCARFF FORD COMMERCIAL TRUCKS (119 7TH ST NE, AUBURN, WA 98002: (888) 394-6998) WHERE IT WAS DIAGNOSED WITH NEEDING THE DRIVE SHAFT TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 6,671.
Additional Notes:
TL* THE CONTACT OWNS A 2021 THOR MAGNITUDE BB35 BUILT ON A 2020 FORD F-550 CHASSIS N/A. THE CONTACT STATED WHILE STATIONARY AT A TRAFFIC LIGHT, WHILE THE DEPRESSING THE ACCELERATOR PEDAL, THE RV MADE AN ABNORMAL NOISE AND STARTED TO ROLL BACKWARDS. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STOPPED THE RV BY DEPRESSING THE BRAKE PEDAL. WHILE SHIFTING TO PARK, THE RV CONTINUED TO ROLL BACKWARDS. THE CONTACT STATED HE USED THE PARKING BRAKES TO KEEP THE RV FROM MOVING. THE RV WAS TAKEN TO WAY SCARFF FORD COMMERCIAL TRUCKS (119 7TH ST NE, AUBURN, WA 98002: (888) 394-6998) WHERE IT WAS DIAGNOSED WITH NEEDING THE DRIVE SHAFT TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 6,671.
Mfg Campaign: 11384080
Recall Date: Dec 18, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury