Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2019-2020 Magnitude and Omni motorhomes. The seat recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000178
Recall Date: Nov 1, 2019
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2019-2020 Omni and Magnitude motorhomes. The battery tray may be improperly welded to the chassis frame, allowing the battery tray to detach from the chassis.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000171
Recall Date: Aug 1, 2019
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000170
Recall Date: Jun 30, 2019
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2019-2020 Magnitude, Omni motorhomes, models BB35 and BH35. Wires located in the electrical junction box may move around and contact an extra screw that was errantly installed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000169
Recall Date: Jun 5, 2019
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2018 Thor Chateau and Four Winds motorhomes and 2019-2020 Magnitude and Omni motorhomes. The backup camera displays may revert back to the factory default settings which may cause the camera image to be reversed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000168
Recall Date: Mar 27, 2019
Consumer Complaints
2 ComplaintsThor Motor Coach
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The engineering and structural integrity of 80%+ of the thousands of Thor Magnitudes /Omnis produced from 2019 through 2023 are extremely questionable from a safety perspective. Thor Motor Coach, Inc. takes no responsibility for this, but the front caps of these motorhomes are separating from the rest of the coach. Thor refuses to issue a recall or further to cover a proper repair for this significant manufacturer defect. Thor will not even acknowledge that this is a structural issue due to faulty workmanship. The length, quality and quantity of the screws used have significantly contributed to this potentially fatal issue. There is not enough support in the extremely large and heavy overhead cab to ensure that it remains attached when driving on roads of various quality. There is also significant flex in the sleeping accommodation EXTENSION above the cab when driving that will also contribute to potential life, health and safety concerns. We encourage the NHTSA to take action in checking into this matter immediately; requiring THOR MOTOR COACH to make an immediate and thorough recall for these vehicles with regard to the flexing of the lengthy and heavy overhead sleeping area they have "engineered" for these motorhomes. The front cap must be structurally reinforced, properly constructed and secured to the chassis. As they are being currently manufactured, these vehicles are considered unsafe to be operated at any speed. Motorhomes have a much higher significance in comparison to other RVs as they are motorized and driven vs. a travel trailer, which is pulled behind another vehicle. Encourage NHTSA to create a separate category for these RVs and hold their manufacturers closer to automotive industry standards. Thank you!
Corrective Action:
The engineering and structural integrity of 80%+ of the thousands of Thor Magnitudes /Omnis produced from 2019 through 2023 are extremely questionable from a safety perspective. Thor Motor Coach, Inc. takes no responsibility for this, but the front caps of these motorhomes are separating from the rest of the coach. Thor refuses to issue a recall or further to cover a proper repair for this significant manufacturer defect. Thor will not even acknowledge that this is a structural issue due to faulty workmanship. The length, quality and quantity of the screws used have significantly contributed to this potentially fatal issue. There is not enough support in the extremely large and heavy overhead cab to ensure that it remains attached when driving on roads of various quality. There is also significant flex in the sleeping accommodation EXTENSION above the cab when driving that will also contribute to potential life, health and safety concerns. We encourage the NHTSA to take action in checking into this matter immediately; requiring THOR MOTOR COACH to make an immediate and thorough recall for these vehicles with regard to the flexing of the lengthy and heavy overhead sleeping area they have "engineered" for these motorhomes. The front cap must be structurally reinforced, properly constructed and secured to the chassis. As they are being currently manufactured, these vehicles are considered unsafe to be operated at any speed. Motorhomes have a much higher significance in comparison to other RVs as they are motorized and driven vs. a travel trailer, which is pulled behind another vehicle. Encourage NHTSA to create a separate category for these RVs and hold their manufacturers closer to automotive industry standards. Thank you!
Additional Notes:
The engineering and structural integrity of 80%+ of the thousands of Thor Magnitudes /Omnis produced from 2019 through 2023 are extremely questionable from a safety perspective. Thor Motor Coach, Inc. takes no responsibility for this, but the front caps of these motorhomes are separating from the rest of the coach. Thor refuses to issue a recall or further to cover a proper repair for this significant manufacturer defect. Thor will not even acknowledge that this is a structural issue due to faulty workmanship. The length, quality and quantity of the screws used have significantly contributed to this potentially fatal issue. There is not enough support in the extremely large and heavy overhead cab to ensure that it remains attached when driving on roads of various quality. There is also significant flex in the sleeping accommodation EXTENSION above the cab when driving that will also contribute to potential life, health and safety concerns. We encourage the NHTSA to take action in checking into this matter immediately; requiring THOR MOTOR COACH to make an immediate and thorough recall for these vehicles with regard to the flexing of the lengthy and heavy overhead sleeping area they have "engineered" for these motorhomes. The front cap must be structurally reinforced, properly constructed and secured to the chassis. As they are being currently manufactured, these vehicles are considered unsafe to be operated at any speed. Motorhomes have a much higher significance in comparison to other RVs as they are motorized and driven vs. a travel trailer, which is pulled behind another vehicle. Encourage NHTSA to create a separate category for these RVs and hold their manufacturers closer to automotive industry standards. Thank you!
Mfg Campaign: 11486814
Recall Date: Sep 27, 2022
Thor Motor Coach
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The engineering and structural integrity of 80%+ of the thousands of Thor Magnitudes /Omnis produced from 2019 through 2023 are extremely questionable from a safety perspective. Thor Motor Coach, Inc. takes no responsibility for this, but the front caps of these motorhomes are separating from the rest of the coach. Thor refuses to issue a recall or further to cover a proper repair for this significant manufacturer defect. Thor will not even acknowledge that this is a structural issue due to faulty workmanship. The length, quality and quantity of the screws used have significantly contributed to this potentially fatal issue. There is not enough support in the extremely large and heavy overhead cab to ensure that it remains attached when driving on roads of various quality. There is also significant flex in the sleeping accommodation EXTENSION above the cab when driving that will also contribute to potential life, health and safety concerns. We encourage the NHTSA to take action in checking into this matter immediately; requiring THOR MOTOR COACH to make an immediate and thorough recall for these vehicles with regard to the flexing of the lengthy and heavy overhead sleeping area they have "engineered" for these motorhomes. The front cap must be structurally reinforced, properly constructed and secured to the chassis. As they are being currently manufactured, these vehicles are considered unsafe to be operated at any speed. Motorhomes have a much higher significance in comparison to other RVs as they are motorized and driven vs. a travel trailer, which is pulled behind another vehicle. Encourage NHTSA to create a separate category for these RVs and hold their manufacturers closer to automotive industry standards. Thank you!
Corrective Action:
The engineering and structural integrity of 80%+ of the thousands of Thor Magnitudes /Omnis produced from 2019 through 2023 are extremely questionable from a safety perspective. Thor Motor Coach, Inc. takes no responsibility for this, but the front caps of these motorhomes are separating from the rest of the coach. Thor refuses to issue a recall or further to cover a proper repair for this significant manufacturer defect. Thor will not even acknowledge that this is a structural issue due to faulty workmanship. The length, quality and quantity of the screws used have significantly contributed to this potentially fatal issue. There is not enough support in the extremely large and heavy overhead cab to ensure that it remains attached when driving on roads of various quality. There is also significant flex in the sleeping accommodation EXTENSION above the cab when driving that will also contribute to potential life, health and safety concerns. We encourage the NHTSA to take action in checking into this matter immediately; requiring THOR MOTOR COACH to make an immediate and thorough recall for these vehicles with regard to the flexing of the lengthy and heavy overhead sleeping area they have "engineered" for these motorhomes. The front cap must be structurally reinforced, properly constructed and secured to the chassis. As they are being currently manufactured, these vehicles are considered unsafe to be operated at any speed. Motorhomes have a much higher significance in comparison to other RVs as they are motorized and driven vs. a travel trailer, which is pulled behind another vehicle. Encourage NHTSA to create a separate category for these RVs and hold their manufacturers closer to automotive industry standards. Thank you!
Additional Notes:
The engineering and structural integrity of 80%+ of the thousands of Thor Magnitudes /Omnis produced from 2019 through 2023 are extremely questionable from a safety perspective. Thor Motor Coach, Inc. takes no responsibility for this, but the front caps of these motorhomes are separating from the rest of the coach. Thor refuses to issue a recall or further to cover a proper repair for this significant manufacturer defect. Thor will not even acknowledge that this is a structural issue due to faulty workmanship. The length, quality and quantity of the screws used have significantly contributed to this potentially fatal issue. There is not enough support in the extremely large and heavy overhead cab to ensure that it remains attached when driving on roads of various quality. There is also significant flex in the sleeping accommodation EXTENSION above the cab when driving that will also contribute to potential life, health and safety concerns. We encourage the NHTSA to take action in checking into this matter immediately; requiring THOR MOTOR COACH to make an immediate and thorough recall for these vehicles with regard to the flexing of the lengthy and heavy overhead sleeping area they have "engineered" for these motorhomes. The front cap must be structurally reinforced, properly constructed and secured to the chassis. As they are being currently manufactured, these vehicles are considered unsafe to be operated at any speed. Motorhomes have a much higher significance in comparison to other RVs as they are motorized and driven vs. a travel trailer, which is pulled behind another vehicle. Encourage NHTSA to create a separate category for these RVs and hold their manufacturers closer to automotive industry standards. Thank you!
Mfg Campaign: 11486814
Recall Date: Sep 27, 2022
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