Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2018-2021 Hurricane and Windsport recreational vehicles. The driver and front passenger overhead cabinets may detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: RC000290
Recall Date: Feb 24, 2023
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2018-2019 Hurricane and Windsport motorhomes. The overhead cabinets located above the driver and front passenger seats may detach and fall onto the seat occupants, possibly causing the driver to lose control of the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000208
Recall Date: Dec 21, 2020
Thor Motor Coach
Safety Issue:
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 22, 2017
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2018 Ace, Axis, Hurricane, Windsport, and Vegas motorhomes. The wiring for the trailer lights may have been inserted into the wrong locations of the trailer lighting socket causing the trailer lights to not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000148
Recall Date: Nov 2, 2017
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2017-2018 Challenger, Axis, Chateau, Four Winds, Hurricane, Miramar, Palazzo, Tuscany, Vegas, Venetian, and Windsport motorhomes. The cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Tires and Rims for Motor vehicles over 10,000lbs."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000147
Recall Date: Oct 9, 2017
Consumer Complaints
4 ComplaintsThor Motor Coach
Defect Description:
STRUCTURE:BODY
Potential Consequences:
In November 2022 we discovered that both brackets holding the front nose piece to the frame had broken away. Then we discovered the wall on the front passenger side of the Motorhome had pulled away from the floor and left an inch gap between the floor and the wall. We were able to temporarily fix it until we arrived home and it sits in our driveway. Thinking maybe the broken brackets had caused the problem we removed the trim on both sides of the front. On the passenger side we found the screws were all broken off or pulled through the wall. On the drivers side it looks like it had already been fixed once, it was full of holes and there were two different types of screws. Watching a video of a similar fix on a Thor Challenger, whose drivers side wall pulled away he said according to Thor the screws should be 4 inches apart. The screws on our Hurricane we about 8 to 10 inches apart. I’ve included pictures of the broken brackets, and the opening between the floor and wall. The program wont let me include more than 3 pictures, but I have pictures of the holes on the walls we found after taking the trim down and the broken screws. I also have a video of the wall moving as we are driving down the road. We called Thor and they said our motorcoach is out of warranty and there are no recalls on the Hurricane. I do know Thor has a recall for the same issue on a different model, but they said it doesn’t pertain to the Hurricane. If the fiberglass nose had fallen off, it would have caused a serious accident.
Corrective Action:
In November 2022 we discovered that both brackets holding the front nose piece to the frame had broken away. Then we discovered the wall on the front passenger side of the Motorhome had pulled away from the floor and left an inch gap between the floor and the wall. We were able to temporarily fix it until we arrived home and it sits in our driveway. Thinking maybe the broken brackets had caused the problem we removed the trim on both sides of the front. On the passenger side we found the screws were all broken off or pulled through the wall. On the drivers side it looks like it had already been fixed once, it was full of holes and there were two different types of screws. Watching a video of a similar fix on a Thor Challenger, whose drivers side wall pulled away he said according to Thor the screws should be 4 inches apart. The screws on our Hurricane we about 8 to 10 inches apart. I’ve included pictures of the broken brackets, and the opening between the floor and wall. The program wont let me include more than 3 pictures, but I have pictures of the holes on the walls we found after taking the trim down and the broken screws. I also have a video of the wall moving as we are driving down the road. We called Thor and they said our motorcoach is out of warranty and there are no recalls on the Hurricane. I do know Thor has a recall for the same issue on a different model, but they said it doesn’t pertain to the Hurricane. If the fiberglass nose had fallen off, it would have caused a serious accident.
Additional Notes:
In November 2022 we discovered that both brackets holding the front nose piece to the frame had broken away. Then we discovered the wall on the front passenger side of the Motorhome had pulled away from the floor and left an inch gap between the floor and the wall. We were able to temporarily fix it until we arrived home and it sits in our driveway. Thinking maybe the broken brackets had caused the problem we removed the trim on both sides of the front. On the passenger side we found the screws were all broken off or pulled through the wall. On the drivers side it looks like it had already been fixed once, it was full of holes and there were two different types of screws. Watching a video of a similar fix on a Thor Challenger, whose drivers side wall pulled away he said according to Thor the screws should be 4 inches apart. The screws on our Hurricane we about 8 to 10 inches apart. I’ve included pictures of the broken brackets, and the opening between the floor and wall. The program wont let me include more than 3 pictures, but I have pictures of the holes on the walls we found after taking the trim down and the broken screws. I also have a video of the wall moving as we are driving down the road. We called Thor and they said our motorcoach is out of warranty and there are no recalls on the Hurricane. I do know Thor has a recall for the same issue on a different model, but they said it doesn’t pertain to the Hurricane. If the fiberglass nose had fallen off, it would have caused a serious accident.
Mfg Campaign: 11549959
Recall Date: Oct 14, 2023
Thor Motor Coach
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 THOR HURRICANE MOTORHOME. WHILE DRIVING VARIOUS SPEEDS, THE MOTORHOME DID NOT STAY IN ONE LANE AND THE STEERING WAS DIFFICULT TO CONTROL. THE CONTACT CALLED THOR MOTORCOACH (701 COUNTY RD 15, ELKHART, INDIANA 46516, (877) 500-1020) REGARDING NHTSA CAMPAIGN NUMBER: 17V634000 (EQUIPMENT) AND WAS SENT A RECALL STICKER TO ATTACH TO THE OUTSIDE OF THE MOTORHOME. IN ADDITION, THE TIRES WERE THE WRONG SIZE FOR THE MOTORHOME. THE CONTACT STATED THAT THE MOTORHOME VEERED ALL OVER THE ROAD BECAUSE THE WEIGHT OF THE TIRES WAS NOT THE CORRECT WEIGHT CAPACITY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 5,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 THOR HURRICANE MOTORHOME. WHILE DRIVING VARIOUS SPEEDS, THE MOTORHOME DID NOT STAY IN ONE LANE AND THE STEERING WAS DIFFICULT TO CONTROL. THE CONTACT CALLED THOR MOTORCOACH (701 COUNTY RD 15, ELKHART, INDIANA 46516, (877) 500-1020) REGARDING NHTSA CAMPAIGN NUMBER: 17V634000 (EQUIPMENT) AND WAS SENT A RECALL STICKER TO ATTACH TO THE OUTSIDE OF THE MOTORHOME. IN ADDITION, THE TIRES WERE THE WRONG SIZE FOR THE MOTORHOME. THE CONTACT STATED THAT THE MOTORHOME VEERED ALL OVER THE ROAD BECAUSE THE WEIGHT OF THE TIRES WAS NOT THE CORRECT WEIGHT CAPACITY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 5,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 THOR HURRICANE MOTORHOME. WHILE DRIVING VARIOUS SPEEDS, THE MOTORHOME DID NOT STAY IN ONE LANE AND THE STEERING WAS DIFFICULT TO CONTROL. THE CONTACT CALLED THOR MOTORCOACH (701 COUNTY RD 15, ELKHART, INDIANA 46516, (877) 500-1020) REGARDING NHTSA CAMPAIGN NUMBER: 17V634000 (EQUIPMENT) AND WAS SENT A RECALL STICKER TO ATTACH TO THE OUTSIDE OF THE MOTORHOME. IN ADDITION, THE TIRES WERE THE WRONG SIZE FOR THE MOTORHOME. THE CONTACT STATED THAT THE MOTORHOME VEERED ALL OVER THE ROAD BECAUSE THE WEIGHT OF THE TIRES WAS NOT THE CORRECT WEIGHT CAPACITY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 5,000.
Mfg Campaign: 11079631
Recall Date: Mar 15, 2018
Thor Motor Coach
Defect Description:
EQUIPMENT
Potential Consequences:
TL* THE CONTACT OWNS A 2018 THOR HURRICANE MOTORHOME. WHILE DRIVING VARIOUS SPEEDS, THE MOTORHOME DID NOT STAY IN ONE LANE AND THE STEERING WAS DIFFICULT TO CONTROL. THE CONTACT CALLED THOR MOTORCOACH (701 COUNTY RD 15, ELKHART, INDIANA 46516, (877) 500-1020) REGARDING NHTSA CAMPAIGN NUMBER: 17V634000 (EQUIPMENT) AND WAS SENT A RECALL STICKER TO ATTACH TO THE OUTSIDE OF THE MOTORHOME. IN ADDITION, THE TIRES WERE THE WRONG SIZE FOR THE MOTORHOME. THE CONTACT STATED THAT THE MOTORHOME VEERED ALL OVER THE ROAD BECAUSE THE WEIGHT OF THE TIRES WAS NOT THE CORRECT WEIGHT CAPACITY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 5,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 THOR HURRICANE MOTORHOME. WHILE DRIVING VARIOUS SPEEDS, THE MOTORHOME DID NOT STAY IN ONE LANE AND THE STEERING WAS DIFFICULT TO CONTROL. THE CONTACT CALLED THOR MOTORCOACH (701 COUNTY RD 15, ELKHART, INDIANA 46516, (877) 500-1020) REGARDING NHTSA CAMPAIGN NUMBER: 17V634000 (EQUIPMENT) AND WAS SENT A RECALL STICKER TO ATTACH TO THE OUTSIDE OF THE MOTORHOME. IN ADDITION, THE TIRES WERE THE WRONG SIZE FOR THE MOTORHOME. THE CONTACT STATED THAT THE MOTORHOME VEERED ALL OVER THE ROAD BECAUSE THE WEIGHT OF THE TIRES WAS NOT THE CORRECT WEIGHT CAPACITY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 5,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 THOR HURRICANE MOTORHOME. WHILE DRIVING VARIOUS SPEEDS, THE MOTORHOME DID NOT STAY IN ONE LANE AND THE STEERING WAS DIFFICULT TO CONTROL. THE CONTACT CALLED THOR MOTORCOACH (701 COUNTY RD 15, ELKHART, INDIANA 46516, (877) 500-1020) REGARDING NHTSA CAMPAIGN NUMBER: 17V634000 (EQUIPMENT) AND WAS SENT A RECALL STICKER TO ATTACH TO THE OUTSIDE OF THE MOTORHOME. IN ADDITION, THE TIRES WERE THE WRONG SIZE FOR THE MOTORHOME. THE CONTACT STATED THAT THE MOTORHOME VEERED ALL OVER THE ROAD BECAUSE THE WEIGHT OF THE TIRES WAS NOT THE CORRECT WEIGHT CAPACITY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 5,000.
Mfg Campaign: 11079631
Recall Date: Mar 15, 2018
Thor Motor Coach
Defect Description:
WHEELS
Potential Consequences:
TL* THE CONTACT OWNS A 2018 THOR HURRICANE MOTORHOME. WHILE DRIVING VARIOUS SPEEDS, THE MOTORHOME DID NOT STAY IN ONE LANE AND THE STEERING WAS DIFFICULT TO CONTROL. THE CONTACT CALLED THOR MOTORCOACH (701 COUNTY RD 15, ELKHART, INDIANA 46516, (877) 500-1020) REGARDING NHTSA CAMPAIGN NUMBER: 17V634000 (EQUIPMENT) AND WAS SENT A RECALL STICKER TO ATTACH TO THE OUTSIDE OF THE MOTORHOME. IN ADDITION, THE TIRES WERE THE WRONG SIZE FOR THE MOTORHOME. THE CONTACT STATED THAT THE MOTORHOME VEERED ALL OVER THE ROAD BECAUSE THE WEIGHT OF THE TIRES WAS NOT THE CORRECT WEIGHT CAPACITY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 5,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 THOR HURRICANE MOTORHOME. WHILE DRIVING VARIOUS SPEEDS, THE MOTORHOME DID NOT STAY IN ONE LANE AND THE STEERING WAS DIFFICULT TO CONTROL. THE CONTACT CALLED THOR MOTORCOACH (701 COUNTY RD 15, ELKHART, INDIANA 46516, (877) 500-1020) REGARDING NHTSA CAMPAIGN NUMBER: 17V634000 (EQUIPMENT) AND WAS SENT A RECALL STICKER TO ATTACH TO THE OUTSIDE OF THE MOTORHOME. IN ADDITION, THE TIRES WERE THE WRONG SIZE FOR THE MOTORHOME. THE CONTACT STATED THAT THE MOTORHOME VEERED ALL OVER THE ROAD BECAUSE THE WEIGHT OF THE TIRES WAS NOT THE CORRECT WEIGHT CAPACITY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 5,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 THOR HURRICANE MOTORHOME. WHILE DRIVING VARIOUS SPEEDS, THE MOTORHOME DID NOT STAY IN ONE LANE AND THE STEERING WAS DIFFICULT TO CONTROL. THE CONTACT CALLED THOR MOTORCOACH (701 COUNTY RD 15, ELKHART, INDIANA 46516, (877) 500-1020) REGARDING NHTSA CAMPAIGN NUMBER: 17V634000 (EQUIPMENT) AND WAS SENT A RECALL STICKER TO ATTACH TO THE OUTSIDE OF THE MOTORHOME. IN ADDITION, THE TIRES WERE THE WRONG SIZE FOR THE MOTORHOME. THE CONTACT STATED THAT THE MOTORHOME VEERED ALL OVER THE ROAD BECAUSE THE WEIGHT OF THE TIRES WAS NOT THE CORRECT WEIGHT CAPACITY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 5,000.
Mfg Campaign: 11079631
Recall Date: Mar 15, 2018
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