THOR MOTOR COACH GEMINI 2023

Complete listing of complaints and recalls for this vehicle

6
Complaints
3
Recalls

Complaints & Recalls

6 Complaints 3 Recalls

Official Safety Recalls - Important!

3 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Thor Motor Coach
NHTSA Campaign: 25V097000 SAFETY RECALL
637 Vehicles Affected
Recall Date: Feb 17, 2025
Safety Issue:

Thor Motor Coach (TMC) is recalling certain 2023 Gemini and Compass motorhomes. Washers were not installed with the roof mounting brackets.

Potential Risk:
Without washers, the solar panel can detach and become a road hazard, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect and install washers on the mounting brackets as necessary, free of charge. Owner notification letters were mailed February 26, 2025. Owners may contact TMC customer service at 877-855-2867. TMC's number for this recall is RC000322.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000322
Notice Date: Feb 26, 2025
Recall Date: Feb 17, 2025
Thor Motor Coach
NHTSA Campaign: 22V300000 SAFETY RECALL
3.4K Vehicles Affected
Recall Date: May 5, 2022
Safety Issue:

Thor Motor Coach (TMC) is recalling certain 2022 Scope, Tellaro, Sanctuary, Delano, Sequence, Tranquility, Rize, Synergy, Quantum, Magnitude, Geneva, Compass, Chateau, Four Winds, and 2022-2023 Tiburon, and Gemini vehicles. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.

Potential Risk:
A gas leak in the presence of an ignition source can increase the risk of a fire.
FREE Recall Solution:
Dealers will replace the quick disconnect fittings, free of charge. Owner notification letters were mailed June 27, 2022. Owners may contact TMC customer service at 1-877-855-2867.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Notice Date: Jun 27, 2022
Recall Date: May 5, 2022

Consumer Complaints

6 Complaints
Thor Motor Coach
Campaign: 11648320 Other
Mar 14, 2025
Defect Description:

STRUCTURE

Potential Consequences:

The contact owns a 2023 Thor Motor Coach Gemini. The contact stated that the wire connecting the solenoid to the generator was burned. The solenoid was making a cranking sound while turned off. The contact stated that the head bolts had fractured and detached on the side awning rails on both sides. The skylight window was leaking water into the cabin of the camper. The contact stated that there was a warning informing the contact that the motorhome was due for an oil change that occurred earlier than expected. The contact received notification of NHTSA Campaign Number: 25V097000 (Structure, Equipment); but had not taken the motorhome to the dealer to be repaired under the recall. The dealer was contacted, and warranty coverage was discussed; however, there were no final decisions made. The motorhome was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the dealer. The failure mileage was approximately 1,478.

Corrective Action:

The contact owns a 2023 Thor Motor Coach Gemini. The contact stated that the wire connecting the solenoid to the generator was burned. The solenoid was making a cranking sound while turned off. The contact stated that the head bolts had fractured and detached on the side awning rails on both sides. The skylight window was leaking water into the cabin of the camper. The contact stated that there was a warning informing the contact that the motorhome was due for an oil change that occurred earlier than expected. The contact received notification of NHTSA Campaign Number: 25V097000 (Structure, Equipment); but had not taken the motorhome to the dealer to be repaired under the recall. The dealer was contacted, and warranty coverage was discussed; however, there were no final decisions made. The motorhome was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the dealer. The failure mileage was approximately 1,478.

Additional Notes:

The contact owns a 2023 Thor Motor Coach Gemini. The contact stated that the wire connecting the solenoid to the generator was burned. The solenoid was making a cranking sound while turned off. The contact stated that the head bolts had fractured and detached on the side awning rails on both sides. The skylight window was leaking water into the cabin of the camper. The contact stated that there was a warning informing the contact that the motorhome was due for an oil change that occurred earlier than expected. The contact received notification of NHTSA Campaign Number: 25V097000 (Structure, Equipment); but had not taken the motorhome to the dealer to be repaired under the recall. The dealer was contacted, and warranty coverage was discussed; however, there were no final decisions made. The motorhome was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the dealer. The failure mileage was approximately 1,478.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11648320
Notice Date: Mar 14, 2025
Recall Date: Mar 14, 2025
Thor Motor Coach
Campaign: 11648320 Other
Mar 14, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2023 Thor Motor Coach Gemini. The contact stated that the wire connecting the solenoid to the generator was burned. The solenoid was making a cranking sound while turned off. The contact stated that the head bolts had fractured and detached on the side awning rails on both sides. The skylight window was leaking water into the cabin of the camper. The contact stated that there was a warning informing the contact that the motorhome was due for an oil change that occurred earlier than expected. The contact received notification of NHTSA Campaign Number: 25V097000 (Structure, Equipment); but had not taken the motorhome to the dealer to be repaired under the recall. The dealer was contacted, and warranty coverage was discussed; however, there were no final decisions made. The motorhome was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the dealer. The failure mileage was approximately 1,478.

Corrective Action:

The contact owns a 2023 Thor Motor Coach Gemini. The contact stated that the wire connecting the solenoid to the generator was burned. The solenoid was making a cranking sound while turned off. The contact stated that the head bolts had fractured and detached on the side awning rails on both sides. The skylight window was leaking water into the cabin of the camper. The contact stated that there was a warning informing the contact that the motorhome was due for an oil change that occurred earlier than expected. The contact received notification of NHTSA Campaign Number: 25V097000 (Structure, Equipment); but had not taken the motorhome to the dealer to be repaired under the recall. The dealer was contacted, and warranty coverage was discussed; however, there were no final decisions made. The motorhome was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the dealer. The failure mileage was approximately 1,478.

Additional Notes:

The contact owns a 2023 Thor Motor Coach Gemini. The contact stated that the wire connecting the solenoid to the generator was burned. The solenoid was making a cranking sound while turned off. The contact stated that the head bolts had fractured and detached on the side awning rails on both sides. The skylight window was leaking water into the cabin of the camper. The contact stated that there was a warning informing the contact that the motorhome was due for an oil change that occurred earlier than expected. The contact received notification of NHTSA Campaign Number: 25V097000 (Structure, Equipment); but had not taken the motorhome to the dealer to be repaired under the recall. The dealer was contacted, and warranty coverage was discussed; however, there were no final decisions made. The motorhome was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the dealer. The failure mileage was approximately 1,478.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11648320
Notice Date: Mar 14, 2025
Recall Date: Mar 14, 2025
Thor Motor Coach
Campaign: 11648320 Other
Mar 14, 2025
Defect Description:

EQUIPMENT

Potential Consequences:

The contact owns a 2023 Thor Motor Coach Gemini. The contact stated that the wire connecting the solenoid to the generator was burned. The solenoid was making a cranking sound while turned off. The contact stated that the head bolts had fractured and detached on the side awning rails on both sides. The skylight window was leaking water into the cabin of the camper. The contact stated that there was a warning informing the contact that the motorhome was due for an oil change that occurred earlier than expected. The contact received notification of NHTSA Campaign Number: 25V097000 (Structure, Equipment); but had not taken the motorhome to the dealer to be repaired under the recall. The dealer was contacted, and warranty coverage was discussed; however, there were no final decisions made. The motorhome was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the dealer. The failure mileage was approximately 1,478.

Corrective Action:

The contact owns a 2023 Thor Motor Coach Gemini. The contact stated that the wire connecting the solenoid to the generator was burned. The solenoid was making a cranking sound while turned off. The contact stated that the head bolts had fractured and detached on the side awning rails on both sides. The skylight window was leaking water into the cabin of the camper. The contact stated that there was a warning informing the contact that the motorhome was due for an oil change that occurred earlier than expected. The contact received notification of NHTSA Campaign Number: 25V097000 (Structure, Equipment); but had not taken the motorhome to the dealer to be repaired under the recall. The dealer was contacted, and warranty coverage was discussed; however, there were no final decisions made. The motorhome was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the dealer. The failure mileage was approximately 1,478.

Additional Notes:

The contact owns a 2023 Thor Motor Coach Gemini. The contact stated that the wire connecting the solenoid to the generator was burned. The solenoid was making a cranking sound while turned off. The contact stated that the head bolts had fractured and detached on the side awning rails on both sides. The skylight window was leaking water into the cabin of the camper. The contact stated that there was a warning informing the contact that the motorhome was due for an oil change that occurred earlier than expected. The contact received notification of NHTSA Campaign Number: 25V097000 (Structure, Equipment); but had not taken the motorhome to the dealer to be repaired under the recall. The dealer was contacted, and warranty coverage was discussed; however, there were no final decisions made. The motorhome was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the dealer. The failure mileage was approximately 1,478.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11648320
Notice Date: Mar 14, 2025
Recall Date: Mar 14, 2025
Thor Motor Coach
Campaign: 11503404 Other
Jan 24, 2023
Defect Description:

LANE DEPARTURE: WARNING

Potential Consequences:

Purchased October 8 2022. Vehicle is a 2023 Thor Gemini 24KB on a 2022 Ford chassis. Vehicle has been in for repair of these items for over 30 days. Vehicle warning light notifications - Antilock Brake Fault Hill Start Assist Warning Pre-collision Assist Not Available Adaptive Cruise Control Not Available All Wheel Drive Not Available. It was viewed by Ford technicians. It is stated by Ford technicians the vehicle is not safe to operate. Problem first appeared November 2022.

Corrective Action:

Purchased October 8 2022. Vehicle is a 2023 Thor Gemini 24KB on a 2022 Ford chassis. Vehicle has been in for repair of these items for over 30 days. Vehicle warning light notifications - Antilock Brake Fault Hill Start Assist Warning Pre-collision Assist Not Available Adaptive Cruise Control Not Available All Wheel Drive Not Available. It was viewed by Ford technicians. It is stated by Ford technicians the vehicle is not safe to operate. Problem first appeared November 2022.

Additional Notes:

Purchased October 8 2022. Vehicle is a 2023 Thor Gemini 24KB on a 2022 Ford chassis. Vehicle has been in for repair of these items for over 30 days. Vehicle warning light notifications - Antilock Brake Fault Hill Start Assist Warning Pre-collision Assist Not Available Adaptive Cruise Control Not Available All Wheel Drive Not Available. It was viewed by Ford technicians. It is stated by Ford technicians the vehicle is not safe to operate. Problem first appeared November 2022.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11503404
Notice Date: Jan 24, 2023
Recall Date: Jan 24, 2023
Thor Motor Coach
Campaign: 11503404 Other
Jan 24, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

Purchased October 8 2022. Vehicle is a 2023 Thor Gemini 24KB on a 2022 Ford chassis. Vehicle has been in for repair of these items for over 30 days. Vehicle warning light notifications - Antilock Brake Fault Hill Start Assist Warning Pre-collision Assist Not Available Adaptive Cruise Control Not Available All Wheel Drive Not Available. It was viewed by Ford technicians. It is stated by Ford technicians the vehicle is not safe to operate. Problem first appeared November 2022.

Corrective Action:

Purchased October 8 2022. Vehicle is a 2023 Thor Gemini 24KB on a 2022 Ford chassis. Vehicle has been in for repair of these items for over 30 days. Vehicle warning light notifications - Antilock Brake Fault Hill Start Assist Warning Pre-collision Assist Not Available Adaptive Cruise Control Not Available All Wheel Drive Not Available. It was viewed by Ford technicians. It is stated by Ford technicians the vehicle is not safe to operate. Problem first appeared November 2022.

Additional Notes:

Purchased October 8 2022. Vehicle is a 2023 Thor Gemini 24KB on a 2022 Ford chassis. Vehicle has been in for repair of these items for over 30 days. Vehicle warning light notifications - Antilock Brake Fault Hill Start Assist Warning Pre-collision Assist Not Available Adaptive Cruise Control Not Available All Wheel Drive Not Available. It was viewed by Ford technicians. It is stated by Ford technicians the vehicle is not safe to operate. Problem first appeared November 2022.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11503404
Notice Date: Jan 24, 2023
Recall Date: Jan 24, 2023
Thor Motor Coach
Campaign: 11503404 Other
Jan 24, 2023
Defect Description:

VEHICLE SPEED CONTROL:CRUISE CONTROL

Potential Consequences:

Purchased October 8 2022. Vehicle is a 2023 Thor Gemini 24KB on a 2022 Ford chassis. Vehicle has been in for repair of these items for over 30 days. Vehicle warning light notifications - Antilock Brake Fault Hill Start Assist Warning Pre-collision Assist Not Available Adaptive Cruise Control Not Available All Wheel Drive Not Available. It was viewed by Ford technicians. It is stated by Ford technicians the vehicle is not safe to operate. Problem first appeared November 2022.

Corrective Action:

Purchased October 8 2022. Vehicle is a 2023 Thor Gemini 24KB on a 2022 Ford chassis. Vehicle has been in for repair of these items for over 30 days. Vehicle warning light notifications - Antilock Brake Fault Hill Start Assist Warning Pre-collision Assist Not Available Adaptive Cruise Control Not Available All Wheel Drive Not Available. It was viewed by Ford technicians. It is stated by Ford technicians the vehicle is not safe to operate. Problem first appeared November 2022.

Additional Notes:

Purchased October 8 2022. Vehicle is a 2023 Thor Gemini 24KB on a 2022 Ford chassis. Vehicle has been in for repair of these items for over 30 days. Vehicle warning light notifications - Antilock Brake Fault Hill Start Assist Warning Pre-collision Assist Not Available Adaptive Cruise Control Not Available All Wheel Drive Not Available. It was viewed by Ford technicians. It is stated by Ford technicians the vehicle is not safe to operate. Problem first appeared November 2022.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11503404
Notice Date: Jan 24, 2023
Recall Date: Jan 24, 2023

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