Complaints & Recalls
Consumer Complaints
1 ComplaintThor Motor Coach
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
FULL SIDE SLIDE ROOM MOTOR FAILED. THIS MOTOR HOLDS THE SLIDE IN PLACE. WE WERE LUCKY, IT FAILED DURING RETRACTION AND NOT WHILE RETRACTED. WE WERE NOT IN MOTION. WE WERE ABLE TO USE THE MOTOR AND LOCK IN PLACE AND CHALK IN PLACE. HAD THIS HAPPENED AFTER RETRACTED AND IN MOTION,, THE SLIDE COULD HAVE FALLIN OUT IN TRAFFIC. TOOK TO CAMPING WORLD TECHNICIANS AT BOTH LAKE CITE FLORIDA AND ANTHONY TX STATED THEY ARE REPLACING A SIGNIFICANT AMOUNT OF THESE SCHWINTEK SLIDE COMPONENTS.*DT *DT *DT CONSUMER STATED MOST OF THE CONVERSATION TOOK PLACE OVER THE PHONE WITH CAMPING WORLD. CONSUMER STATED SLIDE WAS COMPLETELY REPLACED AND PICKED UP ON 5/10. THE SLIDE FAILED AGAIN. CARFAX CANNOT PROCESS THIS REQUEST. *JB
Corrective Action:
FULL SIDE SLIDE ROOM MOTOR FAILED. THIS MOTOR HOLDS THE SLIDE IN PLACE. WE WERE LUCKY, IT FAILED DURING RETRACTION AND NOT WHILE RETRACTED. WE WERE NOT IN MOTION. WE WERE ABLE TO USE THE MOTOR AND LOCK IN PLACE AND CHALK IN PLACE. HAD THIS HAPPENED AFTER RETRACTED AND IN MOTION,, THE SLIDE COULD HAVE FALLIN OUT IN TRAFFIC. TOOK TO CAMPING WORLD TECHNICIANS AT BOTH LAKE CITE FLORIDA AND ANTHONY TX STATED THEY ARE REPLACING A SIGNIFICANT AMOUNT OF THESE SCHWINTEK SLIDE COMPONENTS.*DT *DT *DT CONSUMER STATED MOST OF THE CONVERSATION TOOK PLACE OVER THE PHONE WITH CAMPING WORLD. CONSUMER STATED SLIDE WAS COMPLETELY REPLACED AND PICKED UP ON 5/10. THE SLIDE FAILED AGAIN. CARFAX CANNOT PROCESS THIS REQUEST. *JB
Additional Notes:
FULL SIDE SLIDE ROOM MOTOR FAILED. THIS MOTOR HOLDS THE SLIDE IN PLACE. WE WERE LUCKY, IT FAILED DURING RETRACTION AND NOT WHILE RETRACTED. WE WERE NOT IN MOTION. WE WERE ABLE TO USE THE MOTOR AND LOCK IN PLACE AND CHALK IN PLACE. HAD THIS HAPPENED AFTER RETRACTED AND IN MOTION,, THE SLIDE COULD HAVE FALLIN OUT IN TRAFFIC. TOOK TO CAMPING WORLD TECHNICIANS AT BOTH LAKE CITE FLORIDA AND ANTHONY TX STATED THEY ARE REPLACING A SIGNIFICANT AMOUNT OF THESE SCHWINTEK SLIDE COMPONENTS.*DT *DT *DT CONSUMER STATED MOST OF THE CONVERSATION TOOK PLACE OVER THE PHONE WITH CAMPING WORLD. CONSUMER STATED SLIDE WAS COMPLETELY REPLACED AND PICKED UP ON 5/10. THE SLIDE FAILED AGAIN. CARFAX CANNOT PROCESS THIS REQUEST. *JB
Mfg Campaign: 11203476
Recall Date: Apr 24, 2019
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