Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Thor Motor Coach
Safety Issue:
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 22, 2017
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2017 Chateau, Freedom Elite, and Four Winds Motorhomes. The sofa may not have a seat belt for the middle seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000130
Recall Date: Mar 13, 2017
Consumer Complaints
4 ComplaintsThor Motor Coach
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicle is a 2018 Thor Freedom Elite 28LE. The incident occurred when the exterior LP gas connection ( for gas grill connection) dislodged and the gas line drug on the pavement. I don't know exactly how long it was loose before I discovered it - could have been four hours. The hose fitting ground almost completely off and was leaking propane when I found it. Approximately two gallons of propane had leaked out (full tank is nine). My issue of the manufacture is that the hose had no additional security other than the connection at the door assembly and when it failed the hose made contact with the ground. Fortunately for me the fittings were brass and did not cause a fire or explosion. I have a couple pictures of what was left after the incident.
Corrective Action:
The vehicle is a 2018 Thor Freedom Elite 28LE. The incident occurred when the exterior LP gas connection ( for gas grill connection) dislodged and the gas line drug on the pavement. I don't know exactly how long it was loose before I discovered it - could have been four hours. The hose fitting ground almost completely off and was leaking propane when I found it. Approximately two gallons of propane had leaked out (full tank is nine). My issue of the manufacture is that the hose had no additional security other than the connection at the door assembly and when it failed the hose made contact with the ground. Fortunately for me the fittings were brass and did not cause a fire or explosion. I have a couple pictures of what was left after the incident.
Additional Notes:
The vehicle is a 2018 Thor Freedom Elite 28LE. The incident occurred when the exterior LP gas connection ( for gas grill connection) dislodged and the gas line drug on the pavement. I don't know exactly how long it was loose before I discovered it - could have been four hours. The hose fitting ground almost completely off and was leaking propane when I found it. Approximately two gallons of propane had leaked out (full tank is nine). My issue of the manufacture is that the hose had no additional security other than the connection at the door assembly and when it failed the hose made contact with the ground. Fortunately for me the fittings were brass and did not cause a fire or explosion. I have a couple pictures of what was left after the incident.
Mfg Campaign: 11610951
Recall Date: Aug 26, 2024
Thor Motor Coach
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
The vehicle is a 2018 Thor Freedom Elite 28LE. The incident occurred when the exterior LP gas connection ( for gas grill connection) dislodged and the gas line drug on the pavement. I don't know exactly how long it was loose before I discovered it - could have been four hours. The hose fitting ground almost completely off and was leaking propane when I found it. Approximately two gallons of propane had leaked out (full tank is nine). My issue of the manufacture is that the hose had no additional security other than the connection at the door assembly and when it failed the hose made contact with the ground. Fortunately for me the fittings were brass and did not cause a fire or explosion. I have a couple pictures of what was left after the incident.
Corrective Action:
The vehicle is a 2018 Thor Freedom Elite 28LE. The incident occurred when the exterior LP gas connection ( for gas grill connection) dislodged and the gas line drug on the pavement. I don't know exactly how long it was loose before I discovered it - could have been four hours. The hose fitting ground almost completely off and was leaking propane when I found it. Approximately two gallons of propane had leaked out (full tank is nine). My issue of the manufacture is that the hose had no additional security other than the connection at the door assembly and when it failed the hose made contact with the ground. Fortunately for me the fittings were brass and did not cause a fire or explosion. I have a couple pictures of what was left after the incident.
Additional Notes:
The vehicle is a 2018 Thor Freedom Elite 28LE. The incident occurred when the exterior LP gas connection ( for gas grill connection) dislodged and the gas line drug on the pavement. I don't know exactly how long it was loose before I discovered it - could have been four hours. The hose fitting ground almost completely off and was leaking propane when I found it. Approximately two gallons of propane had leaked out (full tank is nine). My issue of the manufacture is that the hose had no additional security other than the connection at the door assembly and when it failed the hose made contact with the ground. Fortunately for me the fittings were brass and did not cause a fire or explosion. I have a couple pictures of what was left after the incident.
Mfg Campaign: 11610951
Recall Date: Aug 26, 2024
Thor Motor Coach
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
Potential Consequences:
The vehicle is a 2018 Thor Freedom Elite 28LE. The incident occurred when the exterior LP gas connection ( for gas grill connection) dislodged and the gas line drug on the pavement. I don't know exactly how long it was loose before I discovered it - could have been four hours. The hose fitting ground almost completely off and was leaking propane when I found it. Approximately two gallons of propane had leaked out (full tank is nine). My issue of the manufacture is that the hose had no additional security other than the connection at the door assembly and when it failed the hose made contact with the ground. Fortunately for me the fittings were brass and did not cause a fire or explosion. I have a couple pictures of what was left after the incident.
Corrective Action:
The vehicle is a 2018 Thor Freedom Elite 28LE. The incident occurred when the exterior LP gas connection ( for gas grill connection) dislodged and the gas line drug on the pavement. I don't know exactly how long it was loose before I discovered it - could have been four hours. The hose fitting ground almost completely off and was leaking propane when I found it. Approximately two gallons of propane had leaked out (full tank is nine). My issue of the manufacture is that the hose had no additional security other than the connection at the door assembly and when it failed the hose made contact with the ground. Fortunately for me the fittings were brass and did not cause a fire or explosion. I have a couple pictures of what was left after the incident.
Additional Notes:
The vehicle is a 2018 Thor Freedom Elite 28LE. The incident occurred when the exterior LP gas connection ( for gas grill connection) dislodged and the gas line drug on the pavement. I don't know exactly how long it was loose before I discovered it - could have been four hours. The hose fitting ground almost completely off and was leaking propane when I found it. Approximately two gallons of propane had leaked out (full tank is nine). My issue of the manufacture is that the hose had no additional security other than the connection at the door assembly and when it failed the hose made contact with the ground. Fortunately for me the fittings were brass and did not cause a fire or explosion. I have a couple pictures of what was left after the incident.
Mfg Campaign: 11610951
Recall Date: Aug 26, 2024
Thor Motor Coach
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE BACK UP CAMERA IS FAULTY BRAND IS AXXERA MODEL AV615BHM REPAIRED WENT FAULTY NO PICTURE.REPAIRED WENT FAULTY AGAIN. THIS TIME WAS TOLD COMPANY NO LONGER MAKES MODEL. YOU HAVE TO BUY NEW MODEL THOR DOESN'T WANT TO REPLACE . THE BACK UP CAMERA IS A EXTREME SAFETY ISSUE IN A MOTOR HOME
Corrective Action:
THE BACK UP CAMERA IS FAULTY BRAND IS AXXERA MODEL AV615BHM REPAIRED WENT FAULTY NO PICTURE.REPAIRED WENT FAULTY AGAIN. THIS TIME WAS TOLD COMPANY NO LONGER MAKES MODEL. YOU HAVE TO BUY NEW MODEL THOR DOESN'T WANT TO REPLACE . THE BACK UP CAMERA IS A EXTREME SAFETY ISSUE IN A MOTOR HOME
Additional Notes:
THE BACK UP CAMERA IS FAULTY BRAND IS AXXERA MODEL AV615BHM REPAIRED WENT FAULTY NO PICTURE.REPAIRED WENT FAULTY AGAIN. THIS TIME WAS TOLD COMPANY NO LONGER MAKES MODEL. YOU HAVE TO BUY NEW MODEL THOR DOESN'T WANT TO REPLACE . THE BACK UP CAMERA IS A EXTREME SAFETY ISSUE IN A MOTOR HOME
Mfg Campaign: 11133023
Recall Date: Oct 2, 2018
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Valencia, CA • 36 yrs
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