Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2021 Four Winds motorhomes, equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000207
Recall Date: Nov 19, 2020
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2020-2021 Daybreak, Four Winds, Chateau, Freedom Elite, Quantum motorhomes built on a Chevrolet chassis. The BIM (Battery Isolation Manager)/BIR (Battery Isolation Relay) is not watertight when exposed to engine compartment heat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000206
Recall Date: Nov 17, 2020
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2020-2021 Daybreak 23DB, 2018-2021 Four Winds 23U, and 2018-2021 Chateau 23U motorhomes. Bolts of the wrong size were used to secure the barrel chair pedestals, allowing the pedestal to separate from the floor in the event of a crash. As such, these motorhomes fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems" and number 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000202
Recall Date: Aug 5, 2020
Thor Motor Coach
Safety Issue:
Thor Motor Coach (Thor) is recalling certain 2020-2021 Daybreak, Four Winds, Quantum, Delano, Tiburon, Chateau and Freedom Elite motorhomes and 2020 Gemini, Chateau Citation, Compass, Siesta, and Synergy motorhomes built on Sprinter Van chassis (platform 970 (VS30), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000200
Recall Date: Jul 29, 2020
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2019-2021 Freedom Elite, and 2021 Four Winds motorhomes. A 100amp converter breaker was incorrectly installed at the battery tray when a 70amp breaker is required, possibly resulting in the wiring connected to the breaker overheating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000199
Recall Date: Jul 22, 2020
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2021 Daybreak, Four Winds, Quantum, Chateau, and Freedom Elite motorhomes built on the 2020 Ford E-Series chassis. The battery cable may not have been properly secured within the chassis rail, which can cause it to contact the exhaust manifold and heat shield.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000197
Recall Date: Jul 20, 2020
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2020-2021 ACE, 2021 Four Winds and 2020 Gemini, Axis, Compass, Delano, Windsport, Hurricane, Outlaw, and Vegas motorhomes. The adhesive bond between the glass and the metal hinge frame of the frameless windows may fail which would then allow the glass to detach and fall out.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000192
Recall Date: Jun 9, 2020
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2020-2021 Quantum, Chateau and Four Winds, and 2020 Vegas and Axis motorhomes built on a Ford E-series chassis. A wire harness in the rear of the vehicle may contact the vehicle frame, resulting in damage to the circuits that support the fuel pump and the anti-lock braking system (ABS).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000189
Recall Date: May 27, 2020
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2020 Chateau 31W and 31WV, Quantum KW29 and LF31, Vegas 24.1 and Axis 24.1 motorhomes and 2020-2021 Four Winds 24F, 28Z, and 31E motorhomes built on a Ford chassis. The rear axle differential may have an insufficient amount of fluid, possibly resulting in a failure of the rear axle assembly and a driveshaft separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000188
Recall Date: Mar 25, 2020
Consumer Complaints
4 ComplaintsThor Motor Coach
Defect Description:
STRUCTURE:BODY
Potential Consequences:
My wife and I were driving Westbound on [XXX] in Washington state just East of Seattle when the driver side slide out went out on its own while my wife was sleeping on the couch. After taking it to the center it was purchased at they told me it was a failure of the safety retainers on the locking dogs that keep the unit secure when retracted. The manufacturer denied to repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My wife and I were driving Westbound on [XXX] in Washington state just East of Seattle when the driver side slide out went out on its own while my wife was sleeping on the couch. After taking it to the center it was purchased at they told me it was a failure of the safety retainers on the locking dogs that keep the unit secure when retracted. The manufacturer denied to repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My wife and I were driving Westbound on [XXX] in Washington state just East of Seattle when the driver side slide out went out on its own while my wife was sleeping on the couch. After taking it to the center it was purchased at they told me it was a failure of the safety retainers on the locking dogs that keep the unit secure when retracted. The manufacturer denied to repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11630380
Recall Date: Dec 12, 2024
Thor Motor Coach
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
My wife and I were driving Westbound on [XXX] in Washington state just East of Seattle when the driver side slide out went out on its own while my wife was sleeping on the couch. After taking it to the center it was purchased at they told me it was a failure of the safety retainers on the locking dogs that keep the unit secure when retracted. The manufacturer denied to repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My wife and I were driving Westbound on [XXX] in Washington state just East of Seattle when the driver side slide out went out on its own while my wife was sleeping on the couch. After taking it to the center it was purchased at they told me it was a failure of the safety retainers on the locking dogs that keep the unit secure when retracted. The manufacturer denied to repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My wife and I were driving Westbound on [XXX] in Washington state just East of Seattle when the driver side slide out went out on its own while my wife was sleeping on the couch. After taking it to the center it was purchased at they told me it was a failure of the safety retainers on the locking dogs that keep the unit secure when retracted. The manufacturer denied to repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11630380
Recall Date: Dec 12, 2024
Thor Motor Coach
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
When driving with cruise control on and encounter a slight side wind or even a grade change in road surface where the coach is not perfectly level the cruise will quit and hill decent light comes on, will not rest until it is shut off for 10 min or so. It is a issue with steering angle sensor, I can be driving perfectly straight but if the steering wheel is turned off center for more than a half mile or so even though going straight , the cruise will quit. it can happen multiple times in a 300 mile trip, may not even work for the whole trip. or on a nice day straight road no wind it will be just fine. it is a correlation of steering angle to wheel turn angle, needs more range/allowance.
Corrective Action:
When driving with cruise control on and encounter a slight side wind or even a grade change in road surface where the coach is not perfectly level the cruise will quit and hill decent light comes on, will not rest until it is shut off for 10 min or so. It is a issue with steering angle sensor, I can be driving perfectly straight but if the steering wheel is turned off center for more than a half mile or so even though going straight , the cruise will quit. it can happen multiple times in a 300 mile trip, may not even work for the whole trip. or on a nice day straight road no wind it will be just fine. it is a correlation of steering angle to wheel turn angle, needs more range/allowance.
Additional Notes:
When driving with cruise control on and encounter a slight side wind or even a grade change in road surface where the coach is not perfectly level the cruise will quit and hill decent light comes on, will not rest until it is shut off for 10 min or so. It is a issue with steering angle sensor, I can be driving perfectly straight but if the steering wheel is turned off center for more than a half mile or so even though going straight , the cruise will quit. it can happen multiple times in a 300 mile trip, may not even work for the whole trip. or on a nice day straight road no wind it will be just fine. it is a correlation of steering angle to wheel turn angle, needs more range/allowance.
Mfg Campaign: 11422162
Recall Date: Jun 24, 2021
Thor Motor Coach
Defect Description:
STEERING
Potential Consequences:
When driving with cruise control on and encounter a slight side wind or even a grade change in road surface where the coach is not perfectly level the cruise will quit and hill decent light comes on, will not rest until it is shut off for 10 min or so. It is a issue with steering angle sensor, I can be driving perfectly straight but if the steering wheel is turned off center for more than a half mile or so even though going straight , the cruise will quit. it can happen multiple times in a 300 mile trip, may not even work for the whole trip. or on a nice day straight road no wind it will be just fine. it is a correlation of steering angle to wheel turn angle, needs more range/allowance.
Corrective Action:
When driving with cruise control on and encounter a slight side wind or even a grade change in road surface where the coach is not perfectly level the cruise will quit and hill decent light comes on, will not rest until it is shut off for 10 min or so. It is a issue with steering angle sensor, I can be driving perfectly straight but if the steering wheel is turned off center for more than a half mile or so even though going straight , the cruise will quit. it can happen multiple times in a 300 mile trip, may not even work for the whole trip. or on a nice day straight road no wind it will be just fine. it is a correlation of steering angle to wheel turn angle, needs more range/allowance.
Additional Notes:
When driving with cruise control on and encounter a slight side wind or even a grade change in road surface where the coach is not perfectly level the cruise will quit and hill decent light comes on, will not rest until it is shut off for 10 min or so. It is a issue with steering angle sensor, I can be driving perfectly straight but if the steering wheel is turned off center for more than a half mile or so even though going straight , the cruise will quit. it can happen multiple times in a 300 mile trip, may not even work for the whole trip. or on a nice day straight road no wind it will be just fine. it is a correlation of steering angle to wheel turn angle, needs more range/allowance.
Mfg Campaign: 11422162
Recall Date: Jun 24, 2021
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