THOR MOTOR COACH FOUR WINDS 2017

Complete listing of complaints and recalls for this vehicle

1
Complaints
6
Recalls

Complaints & Recalls

1 Complaints 6 Recalls

Official Safety Recalls - Important!

6 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Thor Motor Coach
NHTSA Campaign: 19V714000 SAFETY RECALL
101 Vehicles Affected
Recall Date: Oct 8, 2019
Safety Issue:

Thor Motor Coach (TMC) is recalling certain 2014 Tuscany 36M, 40E, 2015 Citation 24SL, Siesta 24SL, Axis 25.1 and Vegas 25.1, 2016 Four Winds 31E, 31W, 35SF, Chateau 31E, 31W, Synergy SD24, Citation 24SL, 24SS and Siesta 24SL, 24SS, 2017 Four Winds 31E, 31W, Chateau 31E, 35SD, Citation 24SS and Siesta 24SS, 2018 Citation 24SS and Siesta 24SS, 2019 Quantum CR24, Four Winds 24BL, Citation 24MB and Siesta 24MB and 2020 Quantum CR24, Citation 24MB, Siesta 24MB, Chateau 24BL and Synergy 24MB vehicles. The Occupant and Cargo Carrying Capacity (OCCC) label has the incorrect carrying capacity listed, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other Than Passenger Cars."

Potential Risk:
An inadvertently overloaded motorhome due to an incorrect carrying capacity can increase the risk of a crash.
FREE Recall Solution:
TMC will notify owners, and dealers will issue new OCCC labels with correct seating positions and weight calculations, free of charge. The recall began November 21, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000176.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000176
Notice Date: Nov 21, 2019
Recall Date: Oct 8, 2019
Thor Motor Coach
NHTSA Campaign: 17V758000 SAFETY RECALL
110.4K Vehicles Affected
Recall Date: Nov 22, 2017
Safety Issue:

Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
FREE Recall Solution:
Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Notice Date: Jan 15, 2018
Recall Date: Nov 22, 2017
Thor Motor Coach
NHTSA Campaign: 17V634000 SAFETY RECALL
507 Vehicles Affected
Recall Date: Oct 9, 2017
Safety Issue:

Thor Motor Coach (TMC) is recalling certain 2017-2018 Challenger, Axis, Chateau, Four Winds, Hurricane, Miramar, Palazzo, Tuscany, Vegas, Venetian, and Windsport motorhomes. The cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Tires and Rims for Motor vehicles over 10,000lbs."

Potential Risk:
If the water capacity information is incorrect and it causes the vehicle to be over loaded, there would be an increased risk of a crash.
FREE Recall Solution:
TMC will notify owners and send them corrected labels, free of charge. The recall began on November 15, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000147.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000147
Notice Date: Nov 15, 2017
Recall Date: Oct 9, 2017
Thor Motor Coach
NHTSA Campaign: 17V166000 SAFETY RECALL
171 Vehicles Affected
Recall Date: Mar 13, 2017
Safety Issue:

Thor Motor Coach (TMC) is recalling certain 2017 Chateau, Freedom Elite, and Four Winds Motorhomes. The sofa may not have a seat belt for the middle seating position.

Potential Risk:
Without a seat belt, the occupant sitting in the middle position of the sofa will not be properly restrained in the event of a crash, increasing the risk of an injury.
FREE Recall Solution:
Thor Motor Coach will notify owners, and dealers will install a middle seat belt, free of charge. The recall began on May 8, 2017. Owners may contact TMC customer service 1-877-855-2867. TMC's number for the recall is RC000130.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000130
Notice Date: May 8, 2017
Recall Date: Mar 13, 2017
Thor Motor Coach
NHTSA Campaign: 16V696000 SAFETY RECALL
223 Vehicles Affected
Recall Date: Sep 27, 2016
Safety Issue:

Thor Motor Coach (TMC) is recalling certain model year 2016-2017 Four Winds and Chateau motorhomes manufactured June 16, 2015, to April 29, 2016. The affected motorhomes are equipped with a spare tire bracket that may loosen and detach during vehicle operation.

Potential Risk:
If the spare tire bracket and spare tire detaches, it could be a road hazard, increasing the risk of a crash or injury.
FREE Recall Solution:
TMC will notify owners, and dealers will install carriage bolts to properly secure the spare tire bracket, free of charge. The recall began on October 31, 2016. Owners may contact Thor customer service at 1-877-500-1020. TMC's number for this recall is RC000122.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000122
Notice Date: Oct 31, 2016
Recall Date: Sep 27, 2016
Thor Motor Coach
NHTSA Campaign: 16V571000 SAFETY RECALL
5.6K Vehicles Affected
Recall Date: Aug 2, 2016
Safety Issue:

Thor Motor Coach (Thor) is recalling certain model year 2012-2017 Ace, 2013 Citation, 2012-2013 Siesta and 2017 Four Winds and Road Bear Rental motorhomes. The affected vehicles are equipped with shower curtains that may not adequately resist catching fire in the presence of an ignition source. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 302, "Flammability of Interior Materials."

Potential Risk:
A flammable shower curtain may further fuel a fire, increasing the risk of injury.
FREE Recall Solution:
Thor will notify owners, and dealers will replace the shower curtains with curtains made with fire retardant, free of charge. The recall began on September 15, 2016. Owners may contact Thor customer service at 1-877-500-1020. Thor's number for this recall is RC000121.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000121
Notice Date: Sep 15, 2016
Recall Date: Aug 2, 2016

Consumer Complaints

1 Complaint
Thor Motor Coach
Campaign: 11076873 Other
Mar 8, 2018
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

THIS MOTORHOME HAS LIPPERT HYDRAULIC LEVELERS. THE FRONT LEVELING JACKS HAVE ONLY 4 11/16 INCHES OF CLEARANCE WHEN PARKED ON FLAT LEVEL GROUND. THESE JACKS CONTACT THE ROADWAY AND SIDEWALKS THAT HAVE AN ELEVATION DEVIATION, SUCH AS DRIVING INTO GAS STATIONS OR SPEED BUMPS IN THE ROADWAY TRAVELING AT MINIMAL SPEED. EVEN SLIGHT ELEVATIONS IN THE ROAD CAN CAUSE THE FRONT JACKS TO MAKE CONTACT DUE TO THE LENGTHY WHEELBASE (248 IN). THESE CONTACTS HAVE CAUSED DAMAGE TO SIDEWALKS WHILE ENTERING GAS STATIONS AND CAUSED UNDUE ALARM FOR THE DRIVER. I HAVE CONTACTED THE MANUFACTURE AND HAVE BEEN TOLD THAT IS THE WAY THEY ARE MADE, NO ALTERNATIVES HAVE BEEN OFFERED. THEY TOLD ME THAT 4 1/2 INCHES CLEARANCE IS THE ACCEPTABLE TOLERANCE. THAT MAY BE ACCEPTABLE FOR A STANDARD PASSENGER CAR, BUT NOR FOR A VEHICLE WITH 248 IN WHEELBASE.

Corrective Action:

THIS MOTORHOME HAS LIPPERT HYDRAULIC LEVELERS. THE FRONT LEVELING JACKS HAVE ONLY 4 11/16 INCHES OF CLEARANCE WHEN PARKED ON FLAT LEVEL GROUND. THESE JACKS CONTACT THE ROADWAY AND SIDEWALKS THAT HAVE AN ELEVATION DEVIATION, SUCH AS DRIVING INTO GAS STATIONS OR SPEED BUMPS IN THE ROADWAY TRAVELING AT MINIMAL SPEED. EVEN SLIGHT ELEVATIONS IN THE ROAD CAN CAUSE THE FRONT JACKS TO MAKE CONTACT DUE TO THE LENGTHY WHEELBASE (248 IN). THESE CONTACTS HAVE CAUSED DAMAGE TO SIDEWALKS WHILE ENTERING GAS STATIONS AND CAUSED UNDUE ALARM FOR THE DRIVER. I HAVE CONTACTED THE MANUFACTURE AND HAVE BEEN TOLD THAT IS THE WAY THEY ARE MADE, NO ALTERNATIVES HAVE BEEN OFFERED. THEY TOLD ME THAT 4 1/2 INCHES CLEARANCE IS THE ACCEPTABLE TOLERANCE. THAT MAY BE ACCEPTABLE FOR A STANDARD PASSENGER CAR, BUT NOR FOR A VEHICLE WITH 248 IN WHEELBASE.

Additional Notes:

THIS MOTORHOME HAS LIPPERT HYDRAULIC LEVELERS. THE FRONT LEVELING JACKS HAVE ONLY 4 11/16 INCHES OF CLEARANCE WHEN PARKED ON FLAT LEVEL GROUND. THESE JACKS CONTACT THE ROADWAY AND SIDEWALKS THAT HAVE AN ELEVATION DEVIATION, SUCH AS DRIVING INTO GAS STATIONS OR SPEED BUMPS IN THE ROADWAY TRAVELING AT MINIMAL SPEED. EVEN SLIGHT ELEVATIONS IN THE ROAD CAN CAUSE THE FRONT JACKS TO MAKE CONTACT DUE TO THE LENGTHY WHEELBASE (248 IN). THESE CONTACTS HAVE CAUSED DAMAGE TO SIDEWALKS WHILE ENTERING GAS STATIONS AND CAUSED UNDUE ALARM FOR THE DRIVER. I HAVE CONTACTED THE MANUFACTURE AND HAVE BEEN TOLD THAT IS THE WAY THEY ARE MADE, NO ALTERNATIVES HAVE BEEN OFFERED. THEY TOLD ME THAT 4 1/2 INCHES CLEARANCE IS THE ACCEPTABLE TOLERANCE. THAT MAY BE ACCEPTABLE FOR A STANDARD PASSENGER CAR, BUT NOR FOR A VEHICLE WITH 248 IN WHEELBASE.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11076873
Notice Date: Mar 8, 2018
Recall Date: Mar 8, 2018
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