Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2014 Tuscany 36M, 40E, 2015 Citation 24SL, Siesta 24SL, Axis 25.1 and Vegas 25.1, 2016 Four Winds 31E, 31W, 35SF, Chateau 31E, 31W, Synergy SD24, Citation 24SL, 24SS and Siesta 24SL, 24SS, 2017 Four Winds 31E, 31W, Chateau 31E, 35SD, Citation 24SS and Siesta 24SS, 2018 Citation 24SS and Siesta 24SS, 2019 Quantum CR24, Four Winds 24BL, Citation 24MB and Siesta 24MB and 2020 Quantum CR24, Citation 24MB, Siesta 24MB, Chateau 24BL and Synergy 24MB vehicles. The Occupant and Cargo Carrying Capacity (OCCC) label has the incorrect carrying capacity listed, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other Than Passenger Cars."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000176
Recall Date: Oct 8, 2019
Thor Motor Coach
Safety Issue:
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 22, 2017
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain model year 2016-2017 Four Winds and Chateau motorhomes manufactured June 16, 2015, to April 29, 2016. The affected motorhomes are equipped with a spare tire bracket that may loosen and detach during vehicle operation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000122
Recall Date: Sep 27, 2016
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain model year 2016 Four Winds, Citation, Outlaw, Chateau, Siesta, and Freedom Elite motorhomes manufactured February 14, 2015, to April 6, 2015. The affected vehicles may be missing the water weight carrying capability information on the Occupant and Cargo Carrying Capacity (OCCC) label . As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Tire Selection and Rims and Motor Home/Recreation Vehicle Trailer Load Carrying Capacity Information for Motor Vehicles with a GVWR of more than 4,536 kilograms (10,000 pounds)."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000099
Recall Date: Apr 15, 2015
Consumer Complaints
2 ComplaintsThor Motor Coach
Defect Description:
SUSPENSION
Potential Consequences:
LOCATION OF ACCESSORY PROPANE LINE MOUNTED AND LOCATED AND BEING RUBBED BY LEFT REAR SPRING AND SPRING SHACKLE BOLTS . THERE HAS BEEN A RECALL ON 2018 MODELS OF THIS DESIGN , SHOULD THERE BE A RECALL ON ALL MODELS OF THIS NATURE ? DEALERSHIP FOUND WIRING HARNESS TO FRONT SLIDEOUT , WIRE TIED TO PROPANE LINE & CUT IN HALF BY SPRING & SPRING SCHACKLE BOLTS . *DT CONSUMER STATED RV WAS REPAIRED. *JB
Corrective Action:
LOCATION OF ACCESSORY PROPANE LINE MOUNTED AND LOCATED AND BEING RUBBED BY LEFT REAR SPRING AND SPRING SHACKLE BOLTS . THERE HAS BEEN A RECALL ON 2018 MODELS OF THIS DESIGN , SHOULD THERE BE A RECALL ON ALL MODELS OF THIS NATURE ? DEALERSHIP FOUND WIRING HARNESS TO FRONT SLIDEOUT , WIRE TIED TO PROPANE LINE & CUT IN HALF BY SPRING & SPRING SCHACKLE BOLTS . *DT CONSUMER STATED RV WAS REPAIRED. *JB
Additional Notes:
LOCATION OF ACCESSORY PROPANE LINE MOUNTED AND LOCATED AND BEING RUBBED BY LEFT REAR SPRING AND SPRING SHACKLE BOLTS . THERE HAS BEEN A RECALL ON 2018 MODELS OF THIS DESIGN , SHOULD THERE BE A RECALL ON ALL MODELS OF THIS NATURE ? DEALERSHIP FOUND WIRING HARNESS TO FRONT SLIDEOUT , WIRE TIED TO PROPANE LINE & CUT IN HALF BY SPRING & SPRING SCHACKLE BOLTS . *DT CONSUMER STATED RV WAS REPAIRED. *JB
Mfg Campaign: 11170285
Recall Date: Jan 16, 2019
Thor Motor Coach
Defect Description:
TIRES:SIDEWALL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 THOR FOUR WINDS EQUIPPED WITH MICHELIN LTX M/S2 TIRES, SIZE LT225/75R16 115/112R. WHILE THE VEHICLE WAS PARKED AND ON JACKS, THE SIDEWALL ON THE REAR DRIVER'S SIDE TIRES SEPARATED AND THE TIRES BLEW OUT. THE MANUFACTURER WAS NOTIFIED. THE TIRES WERE NOT REPAIRED OR REPLACED. THE TIRE FAILURE MILEAGE WAS 800. THE VEHICLE FAILURE MILEAGE AND VIN WERE UNKNOWN. *TR
Corrective Action:
TL* THE CONTACT OWNS A 2016 THOR FOUR WINDS EQUIPPED WITH MICHELIN LTX M/S2 TIRES, SIZE LT225/75R16 115/112R. WHILE THE VEHICLE WAS PARKED AND ON JACKS, THE SIDEWALL ON THE REAR DRIVER'S SIDE TIRES SEPARATED AND THE TIRES BLEW OUT. THE MANUFACTURER WAS NOTIFIED. THE TIRES WERE NOT REPAIRED OR REPLACED. THE TIRE FAILURE MILEAGE WAS 800. THE VEHICLE FAILURE MILEAGE AND VIN WERE UNKNOWN. *TR
Additional Notes:
TL* THE CONTACT OWNS A 2016 THOR FOUR WINDS EQUIPPED WITH MICHELIN LTX M/S2 TIRES, SIZE LT225/75R16 115/112R. WHILE THE VEHICLE WAS PARKED AND ON JACKS, THE SIDEWALL ON THE REAR DRIVER'S SIDE TIRES SEPARATED AND THE TIRES BLEW OUT. THE MANUFACTURER WAS NOTIFIED. THE TIRES WERE NOT REPAIRED OR REPLACED. THE TIRE FAILURE MILEAGE WAS 800. THE VEHICLE FAILURE MILEAGE AND VIN WERE UNKNOWN. *TR
Mfg Campaign: 10934814
Recall Date: Dec 12, 2016
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