Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Thor Motor Coach
Safety Issue:
Thor Motor Coach (Thor) is recalling certain 2020-2021 Daybreak, Four Winds, Quantum, Delano, Tiburon, Chateau and Freedom Elite motorhomes and 2020 Gemini, Chateau Citation, Compass, Siesta, and Synergy motorhomes built on Sprinter Van chassis (platform 970 (VS30), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000200
Recall Date: Jul 29, 2020
Consumer Complaints
4 ComplaintsThor Motor Coach
Defect Description:
LANE DEPARTURE: LANE KEEP: STEERING ASSIST
Potential Consequences:
THE GPS SHOWS VEHICLE 124 MILES FROM ACTUAL. CONDITIONS ARE DIFFERENT FROM ACTUAL AT GPS LOCATION. WHEN DRIVING ON X-WAY VEHICLE SHOWS SPEED DIFFERENT FROM ACTUAL AND RANDOMLY APPLIES BRAKES. ALSO RANDOMLY GRABS STEERING AND PULLS TO RIGHT LIKE LANE DEPARTURE ACTION. THESE ACTIONS OCCUR DURING WORK ZONES ALSO AND COULD CAUSE AN ACCIDENT.
Corrective Action:
THE GPS SHOWS VEHICLE 124 MILES FROM ACTUAL. CONDITIONS ARE DIFFERENT FROM ACTUAL AT GPS LOCATION. WHEN DRIVING ON X-WAY VEHICLE SHOWS SPEED DIFFERENT FROM ACTUAL AND RANDOMLY APPLIES BRAKES. ALSO RANDOMLY GRABS STEERING AND PULLS TO RIGHT LIKE LANE DEPARTURE ACTION. THESE ACTIONS OCCUR DURING WORK ZONES ALSO AND COULD CAUSE AN ACCIDENT.
Additional Notes:
THE GPS SHOWS VEHICLE 124 MILES FROM ACTUAL. CONDITIONS ARE DIFFERENT FROM ACTUAL AT GPS LOCATION. WHEN DRIVING ON X-WAY VEHICLE SHOWS SPEED DIFFERENT FROM ACTUAL AND RANDOMLY APPLIES BRAKES. ALSO RANDOMLY GRABS STEERING AND PULLS TO RIGHT LIKE LANE DEPARTURE ACTION. THESE ACTIONS OCCUR DURING WORK ZONES ALSO AND COULD CAUSE AN ACCIDENT.
Mfg Campaign: 11423642
Recall Date: Jul 6, 2021
Thor Motor Coach
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
THE GPS SHOWS VEHICLE 124 MILES FROM ACTUAL. CONDITIONS ARE DIFFERENT FROM ACTUAL AT GPS LOCATION. WHEN DRIVING ON X-WAY VEHICLE SHOWS SPEED DIFFERENT FROM ACTUAL AND RANDOMLY APPLIES BRAKES. ALSO RANDOMLY GRABS STEERING AND PULLS TO RIGHT LIKE LANE DEPARTURE ACTION. THESE ACTIONS OCCUR DURING WORK ZONES ALSO AND COULD CAUSE AN ACCIDENT.
Corrective Action:
THE GPS SHOWS VEHICLE 124 MILES FROM ACTUAL. CONDITIONS ARE DIFFERENT FROM ACTUAL AT GPS LOCATION. WHEN DRIVING ON X-WAY VEHICLE SHOWS SPEED DIFFERENT FROM ACTUAL AND RANDOMLY APPLIES BRAKES. ALSO RANDOMLY GRABS STEERING AND PULLS TO RIGHT LIKE LANE DEPARTURE ACTION. THESE ACTIONS OCCUR DURING WORK ZONES ALSO AND COULD CAUSE AN ACCIDENT.
Additional Notes:
THE GPS SHOWS VEHICLE 124 MILES FROM ACTUAL. CONDITIONS ARE DIFFERENT FROM ACTUAL AT GPS LOCATION. WHEN DRIVING ON X-WAY VEHICLE SHOWS SPEED DIFFERENT FROM ACTUAL AND RANDOMLY APPLIES BRAKES. ALSO RANDOMLY GRABS STEERING AND PULLS TO RIGHT LIKE LANE DEPARTURE ACTION. THESE ACTIONS OCCUR DURING WORK ZONES ALSO AND COULD CAUSE AN ACCIDENT.
Mfg Campaign: 11423642
Recall Date: Jul 6, 2021
Thor Motor Coach
Defect Description:
COMMUNICATION: AUTO CRASH NOTIFICATION
Potential Consequences:
THE GPS SHOWS VEHICLE 124 MILES FROM ACTUAL. CONDITIONS ARE DIFFERENT FROM ACTUAL AT GPS LOCATION. WHEN DRIVING ON X-WAY VEHICLE SHOWS SPEED DIFFERENT FROM ACTUAL AND RANDOMLY APPLIES BRAKES. ALSO RANDOMLY GRABS STEERING AND PULLS TO RIGHT LIKE LANE DEPARTURE ACTION. THESE ACTIONS OCCUR DURING WORK ZONES ALSO AND COULD CAUSE AN ACCIDENT.
Corrective Action:
THE GPS SHOWS VEHICLE 124 MILES FROM ACTUAL. CONDITIONS ARE DIFFERENT FROM ACTUAL AT GPS LOCATION. WHEN DRIVING ON X-WAY VEHICLE SHOWS SPEED DIFFERENT FROM ACTUAL AND RANDOMLY APPLIES BRAKES. ALSO RANDOMLY GRABS STEERING AND PULLS TO RIGHT LIKE LANE DEPARTURE ACTION. THESE ACTIONS OCCUR DURING WORK ZONES ALSO AND COULD CAUSE AN ACCIDENT.
Additional Notes:
THE GPS SHOWS VEHICLE 124 MILES FROM ACTUAL. CONDITIONS ARE DIFFERENT FROM ACTUAL AT GPS LOCATION. WHEN DRIVING ON X-WAY VEHICLE SHOWS SPEED DIFFERENT FROM ACTUAL AND RANDOMLY APPLIES BRAKES. ALSO RANDOMLY GRABS STEERING AND PULLS TO RIGHT LIKE LANE DEPARTURE ACTION. THESE ACTIONS OCCUR DURING WORK ZONES ALSO AND COULD CAUSE AN ACCIDENT.
Mfg Campaign: 11423642
Recall Date: Jul 6, 2021
Thor Motor Coach
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2021 Thor Delano Model RW. Consumer stated that while driving the windows vibrate swiftly opens and closes slightly. *LD THE CONSUMER STATED THE DEALER WAS MADE AWARE OF THE FAILURE WHO REPLACED THE WINDOW CRANK MECHANISM. THE FAILURE PERSISTED.
Corrective Action:
2021 Thor Delano Model RW. Consumer stated that while driving the windows vibrate swiftly opens and closes slightly. *LD THE CONSUMER STATED THE DEALER WAS MADE AWARE OF THE FAILURE WHO REPLACED THE WINDOW CRANK MECHANISM. THE FAILURE PERSISTED.
Additional Notes:
2021 Thor Delano Model RW. Consumer stated that while driving the windows vibrate swiftly opens and closes slightly. *LD THE CONSUMER STATED THE DEALER WAS MADE AWARE OF THE FAILURE WHO REPLACED THE WINDOW CRANK MECHANISM. THE FAILURE PERSISTED.
Mfg Campaign: 11418720
Recall Date: May 27, 2021
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