THOR MOTOR COACH COMPASS 2023

Complete listing of complaints and recalls for this vehicle

2
Complaints
2
Recalls

Complaints & Recalls

2 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Thor Motor Coach
NHTSA Campaign: 25V097000 SAFETY RECALL
637 Vehicles Affected
Recall Date: Feb 17, 2025
Safety Issue:

Thor Motor Coach (TMC) is recalling certain 2023 Gemini and Compass motorhomes. Washers were not installed with the roof mounting brackets.

Potential Risk:
Without washers, the solar panel can detach and become a road hazard, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect and install washers on the mounting brackets as necessary, free of charge. Owner notification letters were mailed February 26, 2025. Owners may contact TMC customer service at 877-855-2867. TMC's number for this recall is RC000322.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000322
Notice Date: Feb 26, 2025
Recall Date: Feb 17, 2025

Consumer Complaints

2 Complaints
Thor Motor Coach
Campaign: 11510024 Other
Mar 3, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

There is an issue with the dash of this vehicle. The dash AC button does not work at all, and the pre collision is not working either. The Ford dealerships local to me refuse to even look at it, even though there is a recall on this exact issue, put out by Ford. Recall 22S65. Getting Ford to do anything for you is a joke. There is one dealer in the entire state that works on Ford chassis rv's and they are refusing to even take appointments at this time.

Corrective Action:

There is an issue with the dash of this vehicle. The dash AC button does not work at all, and the pre collision is not working either. The Ford dealerships local to me refuse to even look at it, even though there is a recall on this exact issue, put out by Ford. Recall 22S65. Getting Ford to do anything for you is a joke. There is one dealer in the entire state that works on Ford chassis rv's and they are refusing to even take appointments at this time.

Additional Notes:

There is an issue with the dash of this vehicle. The dash AC button does not work at all, and the pre collision is not working either. The Ford dealerships local to me refuse to even look at it, even though there is a recall on this exact issue, put out by Ford. Recall 22S65. Getting Ford to do anything for you is a joke. There is one dealer in the entire state that works on Ford chassis rv's and they are refusing to even take appointments at this time.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11510024
Notice Date: Mar 3, 2023
Recall Date: Mar 3, 2023
Thor Motor Coach
Campaign: 11510024 Other
Mar 3, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

There is an issue with the dash of this vehicle. The dash AC button does not work at all, and the pre collision is not working either. The Ford dealerships local to me refuse to even look at it, even though there is a recall on this exact issue, put out by Ford. Recall 22S65. Getting Ford to do anything for you is a joke. There is one dealer in the entire state that works on Ford chassis rv's and they are refusing to even take appointments at this time.

Corrective Action:

There is an issue with the dash of this vehicle. The dash AC button does not work at all, and the pre collision is not working either. The Ford dealerships local to me refuse to even look at it, even though there is a recall on this exact issue, put out by Ford. Recall 22S65. Getting Ford to do anything for you is a joke. There is one dealer in the entire state that works on Ford chassis rv's and they are refusing to even take appointments at this time.

Additional Notes:

There is an issue with the dash of this vehicle. The dash AC button does not work at all, and the pre collision is not working either. The Ford dealerships local to me refuse to even look at it, even though there is a recall on this exact issue, put out by Ford. Recall 22S65. Getting Ford to do anything for you is a joke. There is one dealer in the entire state that works on Ford chassis rv's and they are refusing to even take appointments at this time.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11510024
Notice Date: Mar 3, 2023
Recall Date: Mar 3, 2023

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