Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Thor Motor Coach
Safety Issue:
Thor Motor Company (TMC) is recalling certain 2023-2026 Axis, Chateau, Four Winds, 2023-2025 Coleman, Echelon, Freedom Elite, Geneva, Outlaw, Quantum, Vegas, 2025 Eddie Bauer, Freedom Traveler, Pasadena, and 2024-2025 Magnitude motorhomes. The slide-Out room can be deployed without the parking brake engaged, allowing the room to extend while the vehicle is in motion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: RC000325
Recall Date: Mar 20, 2025
Consumer Complaints
1 ComplaintThor Motor Coach
Defect Description:
ENGINE
Potential Consequences:
While traveling on [XXX] on [XXX] the engine suddenly made a very loud banging noise, and the RV was quickly losing power. I managed to ease over to the shoulder and come to a stop before the engine shutdown. It would not restart. I called roadside assistance and two hours later a tow showed up and took it to a Ford dealership in Quakertown, PA that could service an RV. Their diagnostics confirmed that it suffered a catastrophic engine failure. It is still at the dealership. My wife and I were terrified that an inattentive driver would slam into the car attached to the back of the RV or sideswipe the RV itself as it was only 3ft from the travel lane. There were no warnings of any kind. All of the gauges were reading normal and there was only 10300 miles on the odometer. It was safety inspected and had the oil changed just 2 months prior. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While traveling on [XXX] on [XXX] the engine suddenly made a very loud banging noise, and the RV was quickly losing power. I managed to ease over to the shoulder and come to a stop before the engine shutdown. It would not restart. I called roadside assistance and two hours later a tow showed up and took it to a Ford dealership in Quakertown, PA that could service an RV. Their diagnostics confirmed that it suffered a catastrophic engine failure. It is still at the dealership. My wife and I were terrified that an inattentive driver would slam into the car attached to the back of the RV or sideswipe the RV itself as it was only 3ft from the travel lane. There were no warnings of any kind. All of the gauges were reading normal and there was only 10300 miles on the odometer. It was safety inspected and had the oil changed just 2 months prior. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While traveling on [XXX] on [XXX] the engine suddenly made a very loud banging noise, and the RV was quickly losing power. I managed to ease over to the shoulder and come to a stop before the engine shutdown. It would not restart. I called roadside assistance and two hours later a tow showed up and took it to a Ford dealership in Quakertown, PA that could service an RV. Their diagnostics confirmed that it suffered a catastrophic engine failure. It is still at the dealership. My wife and I were terrified that an inattentive driver would slam into the car attached to the back of the RV or sideswipe the RV itself as it was only 3ft from the travel lane. There were no warnings of any kind. All of the gauges were reading normal and there was only 10300 miles on the odometer. It was safety inspected and had the oil changed just 2 months prior. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11605687
Recall Date: Jul 31, 2024
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