THOR MOTOR COACH CHATEAU 2024

Complete listing of complaints and recalls for this vehicle

1
Complaints
1
Recalls

Complaints & Recalls

1 Complaints 1 Recalls

Official Safety Recalls - Important!

1 Recall

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Thor Motor Coach
NHTSA Campaign: 25V171000 SAFETY RECALL
4.3K Vehicles Affected
Recall Date: Mar 20, 2025
Safety Issue:

Thor Motor Company (TMC) is recalling certain 2023-2026 Axis, Chateau, Four Winds, 2023-2025 Coleman, Echelon, Freedom Elite, Geneva, Outlaw, Quantum, Vegas, 2025 Eddie Bauer, Freedom Traveler, Pasadena, and 2024-2025 Magnitude motorhomes. The slide-Out room can be deployed without the parking brake engaged, allowing the room to extend while the vehicle is in motion.

Potential Risk:
A slide-Out room that extends unexpectedly increases the risk of a crash.
FREE Recall Solution:
Dealers will replace the park brake harness, free of charge. Owner notification letters were mailed April 28, 2025. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000325.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000325
Notice Date: Apr 28, 2025
Recall Date: Mar 20, 2025

Consumer Complaints

1 Complaint
Thor Motor Coach
Campaign: 11605687 Other
Jul 31, 2024
Defect Description:

ENGINE

Potential Consequences:

While traveling on [XXX] on [XXX] the engine suddenly made a very loud banging noise, and the RV was quickly losing power. I managed to ease over to the shoulder and come to a stop before the engine shutdown. It would not restart. I called roadside assistance and two hours later a tow showed up and took it to a Ford dealership in Quakertown, PA that could service an RV. Their diagnostics confirmed that it suffered a catastrophic engine failure. It is still at the dealership. My wife and I were terrified that an inattentive driver would slam into the car attached to the back of the RV or sideswipe the RV itself as it was only 3ft from the travel lane. There were no warnings of any kind. All of the gauges were reading normal and there was only 10300 miles on the odometer. It was safety inspected and had the oil changed just 2 months prior. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

While traveling on [XXX] on [XXX] the engine suddenly made a very loud banging noise, and the RV was quickly losing power. I managed to ease over to the shoulder and come to a stop before the engine shutdown. It would not restart. I called roadside assistance and two hours later a tow showed up and took it to a Ford dealership in Quakertown, PA that could service an RV. Their diagnostics confirmed that it suffered a catastrophic engine failure. It is still at the dealership. My wife and I were terrified that an inattentive driver would slam into the car attached to the back of the RV or sideswipe the RV itself as it was only 3ft from the travel lane. There were no warnings of any kind. All of the gauges were reading normal and there was only 10300 miles on the odometer. It was safety inspected and had the oil changed just 2 months prior. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

While traveling on [XXX] on [XXX] the engine suddenly made a very loud banging noise, and the RV was quickly losing power. I managed to ease over to the shoulder and come to a stop before the engine shutdown. It would not restart. I called roadside assistance and two hours later a tow showed up and took it to a Ford dealership in Quakertown, PA that could service an RV. Their diagnostics confirmed that it suffered a catastrophic engine failure. It is still at the dealership. My wife and I were terrified that an inattentive driver would slam into the car attached to the back of the RV or sideswipe the RV itself as it was only 3ft from the travel lane. There were no warnings of any kind. All of the gauges were reading normal and there was only 10300 miles on the odometer. It was safety inspected and had the oil changed just 2 months prior. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11605687
Notice Date: Jul 31, 2024
Recall Date: Jul 31, 2024

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