Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2020-2021 Daybreak, Four Winds, Chateau, Freedom Elite, Quantum motorhomes built on a Chevrolet chassis. The BIM (Battery Isolation Manager)/BIR (Battery Isolation Relay) is not watertight when exposed to engine compartment heat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000206
Recall Date: Nov 17, 2020
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2020-2021 Daybreak 23DB, 2018-2021 Four Winds 23U, and 2018-2021 Chateau 23U motorhomes. Bolts of the wrong size were used to secure the barrel chair pedestals, allowing the pedestal to separate from the floor in the event of a crash. As such, these motorhomes fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems" and number 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000202
Recall Date: Aug 5, 2020
Thor Motor Coach
Safety Issue:
Thor Motor Coach (Thor) is recalling certain 2020-2021 Daybreak, Four Winds, Quantum, Delano, Tiburon, Chateau and Freedom Elite motorhomes and 2020 Gemini, Chateau Citation, Compass, Siesta, and Synergy motorhomes built on Sprinter Van chassis (platform 970 (VS30), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000200
Recall Date: Jul 29, 2020
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2021 Daybreak, Four Winds, Quantum, Chateau, and Freedom Elite motorhomes built on the 2020 Ford E-Series chassis. The battery cable may not have been properly secured within the chassis rail, which can cause it to contact the exhaust manifold and heat shield.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000197
Recall Date: Jul 20, 2020
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2020-2021 Quantum, Chateau and Four Winds, and 2020 Vegas and Axis motorhomes built on a Ford E-series chassis. A wire harness in the rear of the vehicle may contact the vehicle frame, resulting in damage to the circuits that support the fuel pump and the anti-lock braking system (ABS).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000189
Recall Date: May 27, 2020
Consumer Complaints
1 ComplaintThor Motor Coach
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driving on I-10 on December 12, 2024, the Solar Panel flew off the roof of my 2021 Thor Chateaux 27R and into the ditch. My wife following the RV in our other vehicle saw it happen. Luckily no one was hit by the panel as it could have been deadly serious. Looking at the roof later, I found two brackets (of a total of 4) still intact but missing bolts while the two brackets on the other side were gone with only two small screw holes in the roof. Months before I found one of the brackets loose at the solar panel and secured it. All the other brackets were tight.
Corrective Action:
Driving on I-10 on December 12, 2024, the Solar Panel flew off the roof of my 2021 Thor Chateaux 27R and into the ditch. My wife following the RV in our other vehicle saw it happen. Luckily no one was hit by the panel as it could have been deadly serious. Looking at the roof later, I found two brackets (of a total of 4) still intact but missing bolts while the two brackets on the other side were gone with only two small screw holes in the roof. Months before I found one of the brackets loose at the solar panel and secured it. All the other brackets were tight.
Additional Notes:
Driving on I-10 on December 12, 2024, the Solar Panel flew off the roof of my 2021 Thor Chateaux 27R and into the ditch. My wife following the RV in our other vehicle saw it happen. Luckily no one was hit by the panel as it could have been deadly serious. Looking at the roof later, I found two brackets (of a total of 4) still intact but missing bolts while the two brackets on the other side were gone with only two small screw holes in the roof. Months before I found one of the brackets loose at the solar panel and secured it. All the other brackets were tight.
Mfg Campaign: 11631960
Recall Date: Dec 21, 2024
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