THOR MOTOR COACH CHATEAU 2016

Complete listing of complaints and recalls for this vehicle

1
Complaints
4
Recalls

Complaints & Recalls

1 Complaints 4 Recalls

Official Safety Recalls - Important!

4 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Thor Motor Coach
NHTSA Campaign: 19V714000 SAFETY RECALL
101 Vehicles Affected
Recall Date: Oct 8, 2019
Safety Issue:

Thor Motor Coach (TMC) is recalling certain 2014 Tuscany 36M, 40E, 2015 Citation 24SL, Siesta 24SL, Axis 25.1 and Vegas 25.1, 2016 Four Winds 31E, 31W, 35SF, Chateau 31E, 31W, Synergy SD24, Citation 24SL, 24SS and Siesta 24SL, 24SS, 2017 Four Winds 31E, 31W, Chateau 31E, 35SD, Citation 24SS and Siesta 24SS, 2018 Citation 24SS and Siesta 24SS, 2019 Quantum CR24, Four Winds 24BL, Citation 24MB and Siesta 24MB and 2020 Quantum CR24, Citation 24MB, Siesta 24MB, Chateau 24BL and Synergy 24MB vehicles. The Occupant and Cargo Carrying Capacity (OCCC) label has the incorrect carrying capacity listed, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other Than Passenger Cars."

Potential Risk:
An inadvertently overloaded motorhome due to an incorrect carrying capacity can increase the risk of a crash.
FREE Recall Solution:
TMC will notify owners, and dealers will issue new OCCC labels with correct seating positions and weight calculations, free of charge. The recall began November 21, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000176.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000176
Notice Date: Nov 21, 2019
Recall Date: Oct 8, 2019
Thor Motor Coach
NHTSA Campaign: 17V758000 SAFETY RECALL
110.4K Vehicles Affected
Recall Date: Nov 22, 2017
Safety Issue:

Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
FREE Recall Solution:
Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Notice Date: Jan 15, 2018
Recall Date: Nov 22, 2017
Thor Motor Coach
NHTSA Campaign: 16V696000 SAFETY RECALL
223 Vehicles Affected
Recall Date: Sep 27, 2016
Safety Issue:

Thor Motor Coach (TMC) is recalling certain model year 2016-2017 Four Winds and Chateau motorhomes manufactured June 16, 2015, to April 29, 2016. The affected motorhomes are equipped with a spare tire bracket that may loosen and detach during vehicle operation.

Potential Risk:
If the spare tire bracket and spare tire detaches, it could be a road hazard, increasing the risk of a crash or injury.
FREE Recall Solution:
TMC will notify owners, and dealers will install carriage bolts to properly secure the spare tire bracket, free of charge. The recall began on October 31, 2016. Owners may contact Thor customer service at 1-877-500-1020. TMC's number for this recall is RC000122.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000122
Notice Date: Oct 31, 2016
Recall Date: Sep 27, 2016
Thor Motor Coach
NHTSA Campaign: 15V224000 SAFETY RECALL
168 Vehicles Affected
Recall Date: Apr 15, 2015
Safety Issue:

Thor Motor Coach (TMC) is recalling certain model year 2016 Four Winds, Citation, Outlaw, Chateau, Siesta, and Freedom Elite motorhomes manufactured February 14, 2015, to April 6, 2015. The affected vehicles may be missing the water weight carrying capability information on the Occupant and Cargo Carrying Capacity (OCCC) label . As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Tire Selection and Rims and Motor Home/Recreation Vehicle Trailer Load Carrying Capacity Information for Motor Vehicles with a GVWR of more than 4,536 kilograms (10,000 pounds)."

Potential Risk:
If the vehicle is loaded to its weight capacity without including the weight of the water carried onboard, the motorhome may be overloaded. This can cause a loss of vehicle control, increasing the risk of a crash.
FREE Recall Solution:
TMC will notify owners and will provide a new OCCC label with the correct information, free of charge. The recall began on May 1, 2015. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000099.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000099
Notice Date: May 1, 2015
Recall Date: Apr 15, 2015

Consumer Complaints

1 Complaint
Thor Motor Coach
Campaign: 10787859 Other
Nov 2, 2015
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I AM NOT THE OWNER OF THIS VEHICLE . JUST RV TECH DOING PREP FOR DELIVERY MULTIPLE OPD FAILURES . ARMEBE ASME LP TANK(S) ON MOTORHOMES.. I PERSONALLY HAVE SEEN AT LEAST A DOZEN FAILURES. OUR FILLING EQUIPMENT HAS BEEN CHECKED AND IS UP TO DATE . I'M MASTER CERTIFIED RV TECH. LICENSED TO PUMP AND SERVICE LP IN THE STATE OF FLORIDA. I WAS TOLD TO FILL THE "OLD FASHIONED WAY". NOT TO USE OPD. THIS HAS BEEN GOING ON SINCE 2014 . I ALWAYS TEST OPD ON NEW TANKS . NO PROBLEM WITH MANCHESTER OR COMMON TRAVEL TRAILER TANKS. ONLY THE ARMEBE TANKS. THE OPD IS AN IMPORTANT APPURTENANCE ON PROPANE CYLINDERS. IN SECTION 5.7.3 OF NFPA 58 WE HAVE THE REQUIREMENTS FOR OPD'S INCLUDING FUNCTIONALITY UNDER ANSI/UL 2227 AND FOR CYLINDERS TO RETROACTIVELY HAVE THESE DEVICES IF THEY ARE TO BE FILLED. I WOULD SUGGEST CONTACTING THE DEPARTMENT OF TRANSPORTATION OR THE CONSUMER SAFETY BOARD IF YOU BELIEVE THERE IS AN ISSUE WITH CYLINDERS IN SERVICE. NFPA PUBLISHES SAFETY STANDARDS BUT DOES NOT ENFORCE THEM OR REGULATE THE INDUSTRY. THE PICTURES ARE ALL SOME OF THE TANKS THAT FAILED. I WAS TOLD BY AN EXECUTIVE IN THE RV INDUSTRY THAT ALL IT WILL TAKE IS SOMEONE NOT PAYING ATTENTION DURING THE FILLING PROCESS AND YOU COULD HAVE A POTENTIAL BOMB !!

Corrective Action:

I AM NOT THE OWNER OF THIS VEHICLE . JUST RV TECH DOING PREP FOR DELIVERY MULTIPLE OPD FAILURES . ARMEBE ASME LP TANK(S) ON MOTORHOMES.. I PERSONALLY HAVE SEEN AT LEAST A DOZEN FAILURES. OUR FILLING EQUIPMENT HAS BEEN CHECKED AND IS UP TO DATE . I'M MASTER CERTIFIED RV TECH. LICENSED TO PUMP AND SERVICE LP IN THE STATE OF FLORIDA. I WAS TOLD TO FILL THE "OLD FASHIONED WAY". NOT TO USE OPD. THIS HAS BEEN GOING ON SINCE 2014 . I ALWAYS TEST OPD ON NEW TANKS . NO PROBLEM WITH MANCHESTER OR COMMON TRAVEL TRAILER TANKS. ONLY THE ARMEBE TANKS. THE OPD IS AN IMPORTANT APPURTENANCE ON PROPANE CYLINDERS. IN SECTION 5.7.3 OF NFPA 58 WE HAVE THE REQUIREMENTS FOR OPD'S INCLUDING FUNCTIONALITY UNDER ANSI/UL 2227 AND FOR CYLINDERS TO RETROACTIVELY HAVE THESE DEVICES IF THEY ARE TO BE FILLED. I WOULD SUGGEST CONTACTING THE DEPARTMENT OF TRANSPORTATION OR THE CONSUMER SAFETY BOARD IF YOU BELIEVE THERE IS AN ISSUE WITH CYLINDERS IN SERVICE. NFPA PUBLISHES SAFETY STANDARDS BUT DOES NOT ENFORCE THEM OR REGULATE THE INDUSTRY. THE PICTURES ARE ALL SOME OF THE TANKS THAT FAILED. I WAS TOLD BY AN EXECUTIVE IN THE RV INDUSTRY THAT ALL IT WILL TAKE IS SOMEONE NOT PAYING ATTENTION DURING THE FILLING PROCESS AND YOU COULD HAVE A POTENTIAL BOMB !!

Additional Notes:

I AM NOT THE OWNER OF THIS VEHICLE . JUST RV TECH DOING PREP FOR DELIVERY MULTIPLE OPD FAILURES . ARMEBE ASME LP TANK(S) ON MOTORHOMES.. I PERSONALLY HAVE SEEN AT LEAST A DOZEN FAILURES. OUR FILLING EQUIPMENT HAS BEEN CHECKED AND IS UP TO DATE . I'M MASTER CERTIFIED RV TECH. LICENSED TO PUMP AND SERVICE LP IN THE STATE OF FLORIDA. I WAS TOLD TO FILL THE "OLD FASHIONED WAY". NOT TO USE OPD. THIS HAS BEEN GOING ON SINCE 2014 . I ALWAYS TEST OPD ON NEW TANKS . NO PROBLEM WITH MANCHESTER OR COMMON TRAVEL TRAILER TANKS. ONLY THE ARMEBE TANKS. THE OPD IS AN IMPORTANT APPURTENANCE ON PROPANE CYLINDERS. IN SECTION 5.7.3 OF NFPA 58 WE HAVE THE REQUIREMENTS FOR OPD'S INCLUDING FUNCTIONALITY UNDER ANSI/UL 2227 AND FOR CYLINDERS TO RETROACTIVELY HAVE THESE DEVICES IF THEY ARE TO BE FILLED. I WOULD SUGGEST CONTACTING THE DEPARTMENT OF TRANSPORTATION OR THE CONSUMER SAFETY BOARD IF YOU BELIEVE THERE IS AN ISSUE WITH CYLINDERS IN SERVICE. NFPA PUBLISHES SAFETY STANDARDS BUT DOES NOT ENFORCE THEM OR REGULATE THE INDUSTRY. THE PICTURES ARE ALL SOME OF THE TANKS THAT FAILED. I WAS TOLD BY AN EXECUTIVE IN THE RV INDUSTRY THAT ALL IT WILL TAKE IS SOMEONE NOT PAYING ATTENTION DURING THE FILLING PROCESS AND YOU COULD HAVE A POTENTIAL BOMB !!

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 10787859
Notice Date: Nov 2, 2015
Recall Date: Nov 2, 2015

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