THOR MOTOR COACH CHATEAU CITATION 2018

Complete listing of complaints and recalls for this vehicle

1
Complaints
1
Recalls

Complaints & Recalls

1 Complaints 1 Recalls

Official Safety Recalls - Important!

1 Recall

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Thor Motor Coach
NHTSA Campaign: 17V758000 SAFETY RECALL
110.4K Vehicles Affected
Recall Date: Nov 22, 2017
Safety Issue:

Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
FREE Recall Solution:
Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Notice Date: Jan 15, 2018
Recall Date: Nov 22, 2017

Consumer Complaints

1 Complaint
Thor Motor Coach
Campaign: 11093210 Other
May 10, 2018
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

TL* THE CONTACT OWNS A 2018 THOR CHATEAU CITATION. WHILE DRIVING APPROXIMATELY 65 MPH AND PULLING INTO AN RV PARK, THE CONTACT WAS INFORMED THAT PROPANE FUEL WAS LEAKING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PROPANE LINE WAS RUBBING AGAINST THE REAR DRIVER'S SIDE INNER TIRE, WHICH CREATED A HOLE THAT ALLOWED PROPANE FUEL TO LEAK OUT. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. *TT *JS

Corrective Action:

TL* THE CONTACT OWNS A 2018 THOR CHATEAU CITATION. WHILE DRIVING APPROXIMATELY 65 MPH AND PULLING INTO AN RV PARK, THE CONTACT WAS INFORMED THAT PROPANE FUEL WAS LEAKING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PROPANE LINE WAS RUBBING AGAINST THE REAR DRIVER'S SIDE INNER TIRE, WHICH CREATED A HOLE THAT ALLOWED PROPANE FUEL TO LEAK OUT. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. *TT *JS

Additional Notes:

TL* THE CONTACT OWNS A 2018 THOR CHATEAU CITATION. WHILE DRIVING APPROXIMATELY 65 MPH AND PULLING INTO AN RV PARK, THE CONTACT WAS INFORMED THAT PROPANE FUEL WAS LEAKING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PROPANE LINE WAS RUBBING AGAINST THE REAR DRIVER'S SIDE INNER TIRE, WHICH CREATED A HOLE THAT ALLOWED PROPANE FUEL TO LEAK OUT. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. *TT *JS

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11093210
Notice Date: May 10, 2018
Recall Date: May 10, 2018

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