Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2019 Challenger, Palazzo, Tuscany, 2019-2020 Miramar, 2019-2021 Aria, Outlaw, and Venetian recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: RC000232
Recall Date: Jul 8, 2021
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000170
Recall Date: Jun 30, 2019
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2017-2019 Thor Challenger, Miramar, and Outlaw motorhomes. The motorized windshield roller shade at the driver's seating position may unroll without warning while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000165
Recall Date: Nov 16, 2018
Consumer Complaints
1 ComplaintThor Motor Coach
Defect Description:
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Potential Consequences:
The contact owns a Thor Motor Coach Challenger. The contact stated while the RV was parked and covered in the driveway, the contact entered the RV and became aware that the inside of the RV was severely burned. The contact stated that the fire was contained inside of the RV. There was no visible fire damage on the outside of the RV. The contact stated that the fuse panel was completely burned. The insurance company hired a forensic company to inspect the RV however, a thorough inspection was not yet completed. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and was awaiting a response. The failure mileage was approximately 6,000.
Corrective Action:
The contact owns a Thor Motor Coach Challenger. The contact stated while the RV was parked and covered in the driveway, the contact entered the RV and became aware that the inside of the RV was severely burned. The contact stated that the fire was contained inside of the RV. There was no visible fire damage on the outside of the RV. The contact stated that the fuse panel was completely burned. The insurance company hired a forensic company to inspect the RV however, a thorough inspection was not yet completed. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and was awaiting a response. The failure mileage was approximately 6,000.
Additional Notes:
The contact owns a Thor Motor Coach Challenger. The contact stated while the RV was parked and covered in the driveway, the contact entered the RV and became aware that the inside of the RV was severely burned. The contact stated that the fire was contained inside of the RV. There was no visible fire damage on the outside of the RV. The contact stated that the fuse panel was completely burned. The insurance company hired a forensic company to inspect the RV however, a thorough inspection was not yet completed. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and was awaiting a response. The failure mileage was approximately 6,000.
Mfg Campaign: 11429902
Recall Date: Aug 20, 2021
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