THOR MOTOR COACH CHALLENGER 2016

Complete listing of complaints and recalls for this vehicle

7
Complaints
6
Recalls

Complaints & Recalls

7 Complaints 6 Recalls

Official Safety Recalls - Important!

6 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Thor Motor Coach
NHTSA Campaign: 17V758000 SAFETY RECALL
110.4K Vehicles Affected
Recall Date: Nov 22, 2017
Safety Issue:

Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
FREE Recall Solution:
Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Notice Date: Jan 15, 2018
Recall Date: Nov 22, 2017
Thor Motor Coach
NHTSA Campaign: 17V555000 SAFETY RECALL
1.1K Vehicles Affected
Recall Date: Sep 7, 2017
Safety Issue:

Thor Motor Coach (TMC) is recalling certain 2014-2016 Ace, Challenger, Daybreak, Hurricane, Miramar, Outlaw, Windsport, Palazzo, Tuscany, and Tuscany XTE motorhomes. The windshield wipers may fail due to the system being incorrectly installed or secured.

Potential Risk:
If the windshield wipers cannot be used, driver visibility would be reduced, increasing the risk of a crash.
FREE Recall Solution:
TMC will notify owners, and dealers will inspect the wiper system to verify it is installed correctly, repairing or replacing the system as necessary, free of charge. The recall began on September 27, 2017. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000146. Note: Although some of the vehicles included in this recall have previously been remedied under recalls 17V-096 or 17V-162, the vehicles may need additional repairs under this campaign.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000146
Notice Date: Sep 27, 2017
Recall Date: Sep 7, 2017
Thor Motor Coach
NHTSA Campaign: 17V162000 SAFETY RECALL
8.6K Vehicles Affected
Recall Date: Mar 13, 2017
Safety Issue:

Thor Motor Coach (TMC) is recalling certain 2014-2015 ACE, Hurricane, Challenger, Daybreak, Miramar, Outlaw, and Windsport motorhomes. These vehicles have windshield wiper systems that may have been improperly installed and secured, possibly causing the wipers to fail during use.

Potential Risk:
Failure of the windshield wipers may impair the driver's visibility, increasing the risk of a crash.
FREE Recall Solution:
TMC has notified owners, and dealers will inspect and tighten the wiper arm securing nuts, free of charge. The recall began on May 5, 2017. Owners may contact TMC customer service at 1-877-855-2867.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Notice Date: May 5, 2017
Recall Date: Mar 13, 2017
Thor Motor Coach
NHTSA Campaign: 15V745000 SAFETY RECALL
12.7K Vehicles Affected
Recall Date: Nov 10, 2015
Safety Issue:

Thor Motor Coach (Thor) is recalling certain model year 2011-2016 Thor Challenger, Thor Citation, Thor Hurricane, Thor Tuscany, Thor Windsport, 2011-2012 Thor Astoria, Thor Avanti, Thor Chateau, 2011-2014 Thor Daybreak, 2011-2015 Thor Outlaw, Thor Siesta, 2014-2015 Thor Miramar, 2012 Thor Four Winds, 2008-2011 Damon Astoria, Damon Daybreak, Damon Outlaw, Damon Tuscany, 2008-2012, Damon Challenger, 2008-2010 Damon Essence, 2009-2011 Damon Avanti, Four Winds Chateau, Four Winds Citation, Four Winds Four Winds, Four Winds Hurricane, Four Winds Siesta, Four Winds Windsport, 2009-2010 Four Winds Dorado, Four Winds Dutchmen, Four Winds Magellan, Four Winds Mandalay and 2009 Four Winds Fun Mover, and Four Winds Presidio motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.

Potential Risk:
Unstable entry and exit steps increase the risk of injury.
FREE Recall Solution:
Thor will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism and replace all of the affected bolts, free of charge. The recall began on January 6, 2016. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000111.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000111
Notice Date: Jan 6, 2016
Recall Date: Nov 10, 2015
Thor Motor Coach
NHTSA Campaign: 15V719000 SAFETY RECALL
209 Vehicles Affected
Recall Date: Oct 30, 2015
Safety Issue:

Thor Motor Coach (TMC) is recalling certain model year 2016 Ace, Challenger, Hurricane, Miramar, Outlaw, and Windsport vehicles manufactured July 14, 2015, to October 16, 2015. Due to an incorrect shift cable bracket and an improper shift cable adjustment, the affected vehicles can be shifted out of 'PARK' without applying the brakes.

Potential Risk:
If the vehicle can be shifted into reverse without the brakes being applied, the vehicle may unintentionally move, increasing the risk of a crash.
FREE Recall Solution:
Ford will notify owners on TMC's behalf, and Ford dealers will replace the transmission shift control bracket and adjust the transmission shift cable, free of charge. The recall began on November 12, 2015. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000110.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000110
Notice Date: Nov 12, 2015
Recall Date: Oct 30, 2015
Thor Motor Coach
NHTSA Campaign: 15V699000 SAFETY RECALL
17 Vehicles Affected
Recall Date: Oct 23, 2015
Safety Issue:

Thor Motor Coach (TMC) is recalling certain model year 2016 Challenger, Hurricane and Windsport motorhomes manufactured July 31, 2015, to September 9, 2015. In the affected vehicles, the parking brake actuator may be out of calibration causing the parking brake system to not properly hold the vehicle even with the parking brake pedal fully depressed. Additionally, the parking brake may not disengage completely when the parking brake pedal is released.

Potential Risk:
If the parking brake does not fully engage, the vehicle may unexpectedly roll, increasing the risk of personal injury or a crash. A parking brake that drags may result in a wheel end fire.
FREE Recall Solution:
TMC will notify owners, and dealers will replace the parking brake foot pedal assembly, free of charge. The recall began on November 16, 2015. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000107.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000107
Notice Date: Nov 16, 2015
Recall Date: Oct 23, 2015

Consumer Complaints

7 Complaints
Thor Motor Coach
Campaign: 11431991 Other
Sep 7, 2021
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Windshield wipers get stuck in the up position. Going highway speed in heavy rain. Lost visibility. Spoke with Larry Long with NHTSA. He advised that I make this report and that there are active recalls for this problem.

Corrective Action:

Windshield wipers get stuck in the up position. Going highway speed in heavy rain. Lost visibility. Spoke with Larry Long with NHTSA. He advised that I make this report and that there are active recalls for this problem.

Additional Notes:

Windshield wipers get stuck in the up position. Going highway speed in heavy rain. Lost visibility. Spoke with Larry Long with NHTSA. He advised that I make this report and that there are active recalls for this problem.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11431991
Notice Date: Sep 7, 2021
Recall Date: Sep 7, 2021
Thor Motor Coach
Campaign: 11418339 Other
May 24, 2021
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Windshield wipers stopped working during a rainstorm. The passenger side was stuck below the windshield and caused the driver side to also stop operating.

Corrective Action:

Windshield wipers stopped working during a rainstorm. The passenger side was stuck below the windshield and caused the driver side to also stop operating.

Additional Notes:

Windshield wipers stopped working during a rainstorm. The passenger side was stuck below the windshield and caused the driver side to also stop operating.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11418339
Notice Date: May 24, 2021
Recall Date: May 24, 2021
Thor Motor Coach
Campaign: 11403296 Other
Mar 16, 2021
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

WINDSHIELD WIPERS FAILED TO WORK WHILE TRAVELING IN RAIN CONDITIONS. THE PASSENGER WIPER TRAVELS INTO THE DRIVER SIDE WIPERS MECHANISM AND PREVENTS THEM FROM WORKING. THIS HAS OCCURRED ON MULTIPLE OCCASIONS AFTER BEING "FIXED" BY THOR UNDER A RECALL. NEVER HAVE THEY REPLACED THE SYSTEM, ONLY WASHERS AND TIGHTENED BOLTS. TRAVELING IN THE RAIN AT NIGHT AND THEN AGAIN IN DAYLIGHT BOTH ON THE HIGHWAY, AT 55-70 MPH. THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT NO COST.

Corrective Action:

WINDSHIELD WIPERS FAILED TO WORK WHILE TRAVELING IN RAIN CONDITIONS. THE PASSENGER WIPER TRAVELS INTO THE DRIVER SIDE WIPERS MECHANISM AND PREVENTS THEM FROM WORKING. THIS HAS OCCURRED ON MULTIPLE OCCASIONS AFTER BEING "FIXED" BY THOR UNDER A RECALL. NEVER HAVE THEY REPLACED THE SYSTEM, ONLY WASHERS AND TIGHTENED BOLTS. TRAVELING IN THE RAIN AT NIGHT AND THEN AGAIN IN DAYLIGHT BOTH ON THE HIGHWAY, AT 55-70 MPH. THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT NO COST.

Additional Notes:

WINDSHIELD WIPERS FAILED TO WORK WHILE TRAVELING IN RAIN CONDITIONS. THE PASSENGER WIPER TRAVELS INTO THE DRIVER SIDE WIPERS MECHANISM AND PREVENTS THEM FROM WORKING. THIS HAS OCCURRED ON MULTIPLE OCCASIONS AFTER BEING "FIXED" BY THOR UNDER A RECALL. NEVER HAVE THEY REPLACED THE SYSTEM, ONLY WASHERS AND TIGHTENED BOLTS. TRAVELING IN THE RAIN AT NIGHT AND THEN AGAIN IN DAYLIGHT BOTH ON THE HIGHWAY, AT 55-70 MPH. THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT NO COST.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11403296
Notice Date: Mar 16, 2021
Recall Date: Mar 16, 2021
Thor Motor Coach
Campaign: 11373203 Other
Nov 5, 2020
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

WINDSHIELD WIPERS STOPPED WORKING DURING RAINSTORM. THEY WERE STUCK, THE DRIVER SIDE WAS PAST THE FRONT WINDSHIELD ON THE LEFT AND THE PASSENGER SIDE WAS STUCK IN THE MIDDLE OF THE WINDSHIELD BUT LOWER THAN THE WINDSHIELD ITSELF. THE CONSUMER STATED THE WINDSHIELD WIPER WAS REPLACED BY DEALER AT NO COST.

Corrective Action:

WINDSHIELD WIPERS STOPPED WORKING DURING RAINSTORM. THEY WERE STUCK, THE DRIVER SIDE WAS PAST THE FRONT WINDSHIELD ON THE LEFT AND THE PASSENGER SIDE WAS STUCK IN THE MIDDLE OF THE WINDSHIELD BUT LOWER THAN THE WINDSHIELD ITSELF. THE CONSUMER STATED THE WINDSHIELD WIPER WAS REPLACED BY DEALER AT NO COST.

Additional Notes:

WINDSHIELD WIPERS STOPPED WORKING DURING RAINSTORM. THEY WERE STUCK, THE DRIVER SIDE WAS PAST THE FRONT WINDSHIELD ON THE LEFT AND THE PASSENGER SIDE WAS STUCK IN THE MIDDLE OF THE WINDSHIELD BUT LOWER THAN THE WINDSHIELD ITSELF. THE CONSUMER STATED THE WINDSHIELD WIPER WAS REPLACED BY DEALER AT NO COST.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11373203
Notice Date: Nov 5, 2020
Recall Date: Nov 5, 2020
Thor Motor Coach
Campaign: 11234767 Other
Jul 25, 2019
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

TL* THE CONTACT OWNS A 2016 THOR CHALLENGER RV. WHILE DRIVING VARIOUS SPEEDS, THE PASSENGER SIDE WINDSHIELD WIPER LINKAGE WAS LOOSE AND BECAME LOCKED WITH THE DRIVER'S SIDE WIPER. THE FAILURE OBSTRUCTED THE CONTACT'S VIEW. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED CAMPING WORLD OF TAMPA (4811 MCINTOSH RD, DOVER, FL 33527, (888) 851-2832), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 16,000. THE VIN WAS NOT AVAILABLE. *DT*JB

Corrective Action:

TL* THE CONTACT OWNS A 2016 THOR CHALLENGER RV. WHILE DRIVING VARIOUS SPEEDS, THE PASSENGER SIDE WINDSHIELD WIPER LINKAGE WAS LOOSE AND BECAME LOCKED WITH THE DRIVER'S SIDE WIPER. THE FAILURE OBSTRUCTED THE CONTACT'S VIEW. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED CAMPING WORLD OF TAMPA (4811 MCINTOSH RD, DOVER, FL 33527, (888) 851-2832), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 16,000. THE VIN WAS NOT AVAILABLE. *DT*JB

Additional Notes:

TL* THE CONTACT OWNS A 2016 THOR CHALLENGER RV. WHILE DRIVING VARIOUS SPEEDS, THE PASSENGER SIDE WINDSHIELD WIPER LINKAGE WAS LOOSE AND BECAME LOCKED WITH THE DRIVER'S SIDE WIPER. THE FAILURE OBSTRUCTED THE CONTACT'S VIEW. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED CAMPING WORLD OF TAMPA (4811 MCINTOSH RD, DOVER, FL 33527, (888) 851-2832), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 16,000. THE VIN WAS NOT AVAILABLE. *DT*JB

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11234767
Notice Date: Jul 25, 2019
Recall Date: Jul 25, 2019
Thor Motor Coach
Campaign: 11141597 Other
Oct 20, 2018
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

THE WIPER BLADES MALFUNCTION. WHEN DRIVING WITH THE WIPERS ON, THE RIGHT WIPER GETS STUCK UNDER THE LEFT WIPER AND BOTH BECOME INOPERABLE. WE HAVE BEEN CAUGHT IN HEAVY RAINS SEVERAL TIMES WITH THE SAME RESULTS. I WENT FROM 26 INCH WIPER BLADES TO 21 INCH BLADES AND THE SAME THING HAPPENED. I HAVE REMOVED THE RIGHT SIDE WIPER, AND USE THE LEFT WIPER SPARINGLY. IT HAS HAPPENED WHEN I AM DRIVING 65 MPH AND WHEN I HAVE SEEN STATIONARY. I HAVE DISCOVERED THAT MANY PEOPLE ARE HAVING THE SAME PROBLEM. MY ONLY SOLUTION IS I HAVE BEEN USING RAINX. THERE IS A PROBLEM WITH THE WIPER ASSEMBLY AND THERE DOES NOT SEEM TO BE A FIX FOR THE PROBLEM. IT IS EXTREMELY UNSAFE TO DRIVE MY VEHICLE WITH THIS PRESENT PROBLEM. THERE WILL BE A SERIOUS ACCIDENT IF THIS PROBLEM IS NOT REMEDIED.

Corrective Action:

THE WIPER BLADES MALFUNCTION. WHEN DRIVING WITH THE WIPERS ON, THE RIGHT WIPER GETS STUCK UNDER THE LEFT WIPER AND BOTH BECOME INOPERABLE. WE HAVE BEEN CAUGHT IN HEAVY RAINS SEVERAL TIMES WITH THE SAME RESULTS. I WENT FROM 26 INCH WIPER BLADES TO 21 INCH BLADES AND THE SAME THING HAPPENED. I HAVE REMOVED THE RIGHT SIDE WIPER, AND USE THE LEFT WIPER SPARINGLY. IT HAS HAPPENED WHEN I AM DRIVING 65 MPH AND WHEN I HAVE SEEN STATIONARY. I HAVE DISCOVERED THAT MANY PEOPLE ARE HAVING THE SAME PROBLEM. MY ONLY SOLUTION IS I HAVE BEEN USING RAINX. THERE IS A PROBLEM WITH THE WIPER ASSEMBLY AND THERE DOES NOT SEEM TO BE A FIX FOR THE PROBLEM. IT IS EXTREMELY UNSAFE TO DRIVE MY VEHICLE WITH THIS PRESENT PROBLEM. THERE WILL BE A SERIOUS ACCIDENT IF THIS PROBLEM IS NOT REMEDIED.

Additional Notes:

THE WIPER BLADES MALFUNCTION. WHEN DRIVING WITH THE WIPERS ON, THE RIGHT WIPER GETS STUCK UNDER THE LEFT WIPER AND BOTH BECOME INOPERABLE. WE HAVE BEEN CAUGHT IN HEAVY RAINS SEVERAL TIMES WITH THE SAME RESULTS. I WENT FROM 26 INCH WIPER BLADES TO 21 INCH BLADES AND THE SAME THING HAPPENED. I HAVE REMOVED THE RIGHT SIDE WIPER, AND USE THE LEFT WIPER SPARINGLY. IT HAS HAPPENED WHEN I AM DRIVING 65 MPH AND WHEN I HAVE SEEN STATIONARY. I HAVE DISCOVERED THAT MANY PEOPLE ARE HAVING THE SAME PROBLEM. MY ONLY SOLUTION IS I HAVE BEEN USING RAINX. THERE IS A PROBLEM WITH THE WIPER ASSEMBLY AND THERE DOES NOT SEEM TO BE A FIX FOR THE PROBLEM. IT IS EXTREMELY UNSAFE TO DRIVE MY VEHICLE WITH THIS PRESENT PROBLEM. THERE WILL BE A SERIOUS ACCIDENT IF THIS PROBLEM IS NOT REMEDIED.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11141597
Notice Date: Oct 20, 2018
Recall Date: Oct 20, 2018
Thor Motor Coach
Campaign: 11004725 Other
Jul 12, 2017
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

WIPERS FLOP TO ONE SIDE AND GET STUCK. TOOK TO THE DEALER FOR RECALL AND STILL NOT FIXED. HAS BEEN A PROBLEM SINCE NEW.

Corrective Action:

WIPERS FLOP TO ONE SIDE AND GET STUCK. TOOK TO THE DEALER FOR RECALL AND STILL NOT FIXED. HAS BEEN A PROBLEM SINCE NEW.

Additional Notes:

WIPERS FLOP TO ONE SIDE AND GET STUCK. TOOK TO THE DEALER FOR RECALL AND STILL NOT FIXED. HAS BEEN A PROBLEM SINCE NEW.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11004725
Notice Date: Jul 12, 2017
Recall Date: Jul 12, 2017

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