Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Thor Motor Coach
Safety Issue:
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 22, 2017
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2014-2016 Ace, Challenger, Daybreak, Hurricane, Miramar, Outlaw, Windsport, Palazzo, Tuscany, and Tuscany XTE motorhomes. The windshield wipers may fail due to the system being incorrectly installed or secured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000146
Recall Date: Sep 7, 2017
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2014-2015 ACE, Hurricane, Challenger, Daybreak, Miramar, Outlaw, and Windsport motorhomes. These vehicles have windshield wiper systems that may have been improperly installed and secured, possibly causing the wipers to fail during use.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 13, 2017
Thor Motor Coach
Safety Issue:
Thor Motor Coach (Thor) is recalling certain model year 2011-2016 Thor Challenger, Thor Citation, Thor Hurricane, Thor Tuscany, Thor Windsport, 2011-2012 Thor Astoria, Thor Avanti, Thor Chateau, 2011-2014 Thor Daybreak, 2011-2015 Thor Outlaw, Thor Siesta, 2014-2015 Thor Miramar, 2012 Thor Four Winds, 2008-2011 Damon Astoria, Damon Daybreak, Damon Outlaw, Damon Tuscany, 2008-2012, Damon Challenger, 2008-2010 Damon Essence, 2009-2011 Damon Avanti, Four Winds Chateau, Four Winds Citation, Four Winds Four Winds, Four Winds Hurricane, Four Winds Siesta, Four Winds Windsport, 2009-2010 Four Winds Dorado, Four Winds Dutchmen, Four Winds Magellan, Four Winds Mandalay and 2009 Four Winds Fun Mover, and Four Winds Presidio motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000111
Recall Date: Nov 10, 2015
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain model year 2016 Ace, Challenger, Hurricane, Miramar, Outlaw, and Windsport vehicles manufactured July 14, 2015, to October 16, 2015. Due to an incorrect shift cable bracket and an improper shift cable adjustment, the affected vehicles can be shifted out of 'PARK' without applying the brakes.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000110
Recall Date: Oct 30, 2015
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain model year 2016 Challenger, Hurricane and Windsport motorhomes manufactured July 31, 2015, to September 9, 2015. In the affected vehicles, the parking brake actuator may be out of calibration causing the parking brake system to not properly hold the vehicle even with the parking brake pedal fully depressed. Additionally, the parking brake may not disengage completely when the parking brake pedal is released.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000107
Recall Date: Oct 23, 2015
Consumer Complaints
7 ComplaintsThor Motor Coach
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield wipers get stuck in the up position. Going highway speed in heavy rain. Lost visibility. Spoke with Larry Long with NHTSA. He advised that I make this report and that there are active recalls for this problem.
Corrective Action:
Windshield wipers get stuck in the up position. Going highway speed in heavy rain. Lost visibility. Spoke with Larry Long with NHTSA. He advised that I make this report and that there are active recalls for this problem.
Additional Notes:
Windshield wipers get stuck in the up position. Going highway speed in heavy rain. Lost visibility. Spoke with Larry Long with NHTSA. He advised that I make this report and that there are active recalls for this problem.
Mfg Campaign: 11431991
Recall Date: Sep 7, 2021
Thor Motor Coach
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield wipers stopped working during a rainstorm. The passenger side was stuck below the windshield and caused the driver side to also stop operating.
Corrective Action:
Windshield wipers stopped working during a rainstorm. The passenger side was stuck below the windshield and caused the driver side to also stop operating.
Additional Notes:
Windshield wipers stopped working during a rainstorm. The passenger side was stuck below the windshield and caused the driver side to also stop operating.
Mfg Campaign: 11418339
Recall Date: May 24, 2021
Thor Motor Coach
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD WIPERS FAILED TO WORK WHILE TRAVELING IN RAIN CONDITIONS. THE PASSENGER WIPER TRAVELS INTO THE DRIVER SIDE WIPERS MECHANISM AND PREVENTS THEM FROM WORKING. THIS HAS OCCURRED ON MULTIPLE OCCASIONS AFTER BEING "FIXED" BY THOR UNDER A RECALL. NEVER HAVE THEY REPLACED THE SYSTEM, ONLY WASHERS AND TIGHTENED BOLTS. TRAVELING IN THE RAIN AT NIGHT AND THEN AGAIN IN DAYLIGHT BOTH ON THE HIGHWAY, AT 55-70 MPH. THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT NO COST.
Corrective Action:
WINDSHIELD WIPERS FAILED TO WORK WHILE TRAVELING IN RAIN CONDITIONS. THE PASSENGER WIPER TRAVELS INTO THE DRIVER SIDE WIPERS MECHANISM AND PREVENTS THEM FROM WORKING. THIS HAS OCCURRED ON MULTIPLE OCCASIONS AFTER BEING "FIXED" BY THOR UNDER A RECALL. NEVER HAVE THEY REPLACED THE SYSTEM, ONLY WASHERS AND TIGHTENED BOLTS. TRAVELING IN THE RAIN AT NIGHT AND THEN AGAIN IN DAYLIGHT BOTH ON THE HIGHWAY, AT 55-70 MPH. THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT NO COST.
Additional Notes:
WINDSHIELD WIPERS FAILED TO WORK WHILE TRAVELING IN RAIN CONDITIONS. THE PASSENGER WIPER TRAVELS INTO THE DRIVER SIDE WIPERS MECHANISM AND PREVENTS THEM FROM WORKING. THIS HAS OCCURRED ON MULTIPLE OCCASIONS AFTER BEING "FIXED" BY THOR UNDER A RECALL. NEVER HAVE THEY REPLACED THE SYSTEM, ONLY WASHERS AND TIGHTENED BOLTS. TRAVELING IN THE RAIN AT NIGHT AND THEN AGAIN IN DAYLIGHT BOTH ON THE HIGHWAY, AT 55-70 MPH. THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT NO COST.
Mfg Campaign: 11403296
Recall Date: Mar 16, 2021
Thor Motor Coach
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD WIPERS STOPPED WORKING DURING RAINSTORM. THEY WERE STUCK, THE DRIVER SIDE WAS PAST THE FRONT WINDSHIELD ON THE LEFT AND THE PASSENGER SIDE WAS STUCK IN THE MIDDLE OF THE WINDSHIELD BUT LOWER THAN THE WINDSHIELD ITSELF. THE CONSUMER STATED THE WINDSHIELD WIPER WAS REPLACED BY DEALER AT NO COST.
Corrective Action:
WINDSHIELD WIPERS STOPPED WORKING DURING RAINSTORM. THEY WERE STUCK, THE DRIVER SIDE WAS PAST THE FRONT WINDSHIELD ON THE LEFT AND THE PASSENGER SIDE WAS STUCK IN THE MIDDLE OF THE WINDSHIELD BUT LOWER THAN THE WINDSHIELD ITSELF. THE CONSUMER STATED THE WINDSHIELD WIPER WAS REPLACED BY DEALER AT NO COST.
Additional Notes:
WINDSHIELD WIPERS STOPPED WORKING DURING RAINSTORM. THEY WERE STUCK, THE DRIVER SIDE WAS PAST THE FRONT WINDSHIELD ON THE LEFT AND THE PASSENGER SIDE WAS STUCK IN THE MIDDLE OF THE WINDSHIELD BUT LOWER THAN THE WINDSHIELD ITSELF. THE CONSUMER STATED THE WINDSHIELD WIPER WAS REPLACED BY DEALER AT NO COST.
Mfg Campaign: 11373203
Recall Date: Nov 5, 2020
Thor Motor Coach
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2016 THOR CHALLENGER RV. WHILE DRIVING VARIOUS SPEEDS, THE PASSENGER SIDE WINDSHIELD WIPER LINKAGE WAS LOOSE AND BECAME LOCKED WITH THE DRIVER'S SIDE WIPER. THE FAILURE OBSTRUCTED THE CONTACT'S VIEW. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED CAMPING WORLD OF TAMPA (4811 MCINTOSH RD, DOVER, FL 33527, (888) 851-2832), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 16,000. THE VIN WAS NOT AVAILABLE. *DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 THOR CHALLENGER RV. WHILE DRIVING VARIOUS SPEEDS, THE PASSENGER SIDE WINDSHIELD WIPER LINKAGE WAS LOOSE AND BECAME LOCKED WITH THE DRIVER'S SIDE WIPER. THE FAILURE OBSTRUCTED THE CONTACT'S VIEW. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED CAMPING WORLD OF TAMPA (4811 MCINTOSH RD, DOVER, FL 33527, (888) 851-2832), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 16,000. THE VIN WAS NOT AVAILABLE. *DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 THOR CHALLENGER RV. WHILE DRIVING VARIOUS SPEEDS, THE PASSENGER SIDE WINDSHIELD WIPER LINKAGE WAS LOOSE AND BECAME LOCKED WITH THE DRIVER'S SIDE WIPER. THE FAILURE OBSTRUCTED THE CONTACT'S VIEW. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED CAMPING WORLD OF TAMPA (4811 MCINTOSH RD, DOVER, FL 33527, (888) 851-2832), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 16,000. THE VIN WAS NOT AVAILABLE. *DT*JB
Mfg Campaign: 11234767
Recall Date: Jul 25, 2019
Thor Motor Coach
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE WIPER BLADES MALFUNCTION. WHEN DRIVING WITH THE WIPERS ON, THE RIGHT WIPER GETS STUCK UNDER THE LEFT WIPER AND BOTH BECOME INOPERABLE. WE HAVE BEEN CAUGHT IN HEAVY RAINS SEVERAL TIMES WITH THE SAME RESULTS. I WENT FROM 26 INCH WIPER BLADES TO 21 INCH BLADES AND THE SAME THING HAPPENED. I HAVE REMOVED THE RIGHT SIDE WIPER, AND USE THE LEFT WIPER SPARINGLY. IT HAS HAPPENED WHEN I AM DRIVING 65 MPH AND WHEN I HAVE SEEN STATIONARY. I HAVE DISCOVERED THAT MANY PEOPLE ARE HAVING THE SAME PROBLEM. MY ONLY SOLUTION IS I HAVE BEEN USING RAINX. THERE IS A PROBLEM WITH THE WIPER ASSEMBLY AND THERE DOES NOT SEEM TO BE A FIX FOR THE PROBLEM. IT IS EXTREMELY UNSAFE TO DRIVE MY VEHICLE WITH THIS PRESENT PROBLEM. THERE WILL BE A SERIOUS ACCIDENT IF THIS PROBLEM IS NOT REMEDIED.
Corrective Action:
THE WIPER BLADES MALFUNCTION. WHEN DRIVING WITH THE WIPERS ON, THE RIGHT WIPER GETS STUCK UNDER THE LEFT WIPER AND BOTH BECOME INOPERABLE. WE HAVE BEEN CAUGHT IN HEAVY RAINS SEVERAL TIMES WITH THE SAME RESULTS. I WENT FROM 26 INCH WIPER BLADES TO 21 INCH BLADES AND THE SAME THING HAPPENED. I HAVE REMOVED THE RIGHT SIDE WIPER, AND USE THE LEFT WIPER SPARINGLY. IT HAS HAPPENED WHEN I AM DRIVING 65 MPH AND WHEN I HAVE SEEN STATIONARY. I HAVE DISCOVERED THAT MANY PEOPLE ARE HAVING THE SAME PROBLEM. MY ONLY SOLUTION IS I HAVE BEEN USING RAINX. THERE IS A PROBLEM WITH THE WIPER ASSEMBLY AND THERE DOES NOT SEEM TO BE A FIX FOR THE PROBLEM. IT IS EXTREMELY UNSAFE TO DRIVE MY VEHICLE WITH THIS PRESENT PROBLEM. THERE WILL BE A SERIOUS ACCIDENT IF THIS PROBLEM IS NOT REMEDIED.
Additional Notes:
THE WIPER BLADES MALFUNCTION. WHEN DRIVING WITH THE WIPERS ON, THE RIGHT WIPER GETS STUCK UNDER THE LEFT WIPER AND BOTH BECOME INOPERABLE. WE HAVE BEEN CAUGHT IN HEAVY RAINS SEVERAL TIMES WITH THE SAME RESULTS. I WENT FROM 26 INCH WIPER BLADES TO 21 INCH BLADES AND THE SAME THING HAPPENED. I HAVE REMOVED THE RIGHT SIDE WIPER, AND USE THE LEFT WIPER SPARINGLY. IT HAS HAPPENED WHEN I AM DRIVING 65 MPH AND WHEN I HAVE SEEN STATIONARY. I HAVE DISCOVERED THAT MANY PEOPLE ARE HAVING THE SAME PROBLEM. MY ONLY SOLUTION IS I HAVE BEEN USING RAINX. THERE IS A PROBLEM WITH THE WIPER ASSEMBLY AND THERE DOES NOT SEEM TO BE A FIX FOR THE PROBLEM. IT IS EXTREMELY UNSAFE TO DRIVE MY VEHICLE WITH THIS PRESENT PROBLEM. THERE WILL BE A SERIOUS ACCIDENT IF THIS PROBLEM IS NOT REMEDIED.
Mfg Campaign: 11141597
Recall Date: Oct 20, 2018
Thor Motor Coach
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WIPERS FLOP TO ONE SIDE AND GET STUCK. TOOK TO THE DEALER FOR RECALL AND STILL NOT FIXED. HAS BEEN A PROBLEM SINCE NEW.
Corrective Action:
WIPERS FLOP TO ONE SIDE AND GET STUCK. TOOK TO THE DEALER FOR RECALL AND STILL NOT FIXED. HAS BEEN A PROBLEM SINCE NEW.
Additional Notes:
WIPERS FLOP TO ONE SIDE AND GET STUCK. TOOK TO THE DEALER FOR RECALL AND STILL NOT FIXED. HAS BEEN A PROBLEM SINCE NEW.
Mfg Campaign: 11004725
Recall Date: Jul 12, 2017
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