Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2018-2022 Axis 25.6 and 2018-2021 Vegas 25.6 motorhomes. The heat shield between the LP tank and chassis muffler was not installed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: RC000228
Recall Date: Jun 10, 2021
Consumer Complaints
3 ComplaintsThor Motor Coach
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We purchased this brand new Thor, Axis from Lazydays, Tampa in January of 2022. We have only used it once since taking delivery (the slide was broken at that time). It has been in and out of the shop for months at a time for over 3 years, for various items, including the "brain" (3 times), the outside jacks, the slider, cracked windshield (while in service), severe water intrusion etc. The fact that this has been going on for so long and the response from Thor has been, "our only responsibility is to insure that you get service". No one wants this much service, expecially on something brand new. My husband is a Retired, 100% Disabled, Army Veteran and I can't tell you how this has stressed him. This is our 6th Camper and we have never had such a nightmare. Can you assist. We got it out of the shop yesterday....
Corrective Action:
We purchased this brand new Thor, Axis from Lazydays, Tampa in January of 2022. We have only used it once since taking delivery (the slide was broken at that time). It has been in and out of the shop for months at a time for over 3 years, for various items, including the "brain" (3 times), the outside jacks, the slider, cracked windshield (while in service), severe water intrusion etc. The fact that this has been going on for so long and the response from Thor has been, "our only responsibility is to insure that you get service". No one wants this much service, expecially on something brand new. My husband is a Retired, 100% Disabled, Army Veteran and I can't tell you how this has stressed him. This is our 6th Camper and we have never had such a nightmare. Can you assist. We got it out of the shop yesterday....
Additional Notes:
We purchased this brand new Thor, Axis from Lazydays, Tampa in January of 2022. We have only used it once since taking delivery (the slide was broken at that time). It has been in and out of the shop for months at a time for over 3 years, for various items, including the "brain" (3 times), the outside jacks, the slider, cracked windshield (while in service), severe water intrusion etc. The fact that this has been going on for so long and the response from Thor has been, "our only responsibility is to insure that you get service". No one wants this much service, expecially on something brand new. My husband is a Retired, 100% Disabled, Army Veteran and I can't tell you how this has stressed him. This is our 6th Camper and we have never had such a nightmare. Can you assist. We got it out of the shop yesterday....
Mfg Campaign: 11676960
Recall Date: Jul 29, 2025
Thor Motor Coach
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The left front fender skirt came off while driving at highway speeds. This is a piece of exterior trim. This could create a road hazard for others, increasing the risk of a crash.
Corrective Action:
The left front fender skirt came off while driving at highway speeds. This is a piece of exterior trim. This could create a road hazard for others, increasing the risk of a crash.
Additional Notes:
The left front fender skirt came off while driving at highway speeds. This is a piece of exterior trim. This could create a road hazard for others, increasing the risk of a crash.
Mfg Campaign: 11643085
Recall Date: Feb 17, 2025
Thor Motor Coach
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
When driving at 60 MPH with the windshield wipers on and the windshield wet, the windshield wipers go beyond the outer edges of the windshield and get stuck there. Our safety is put at risk because the wipers stop working. The problem has been confirmed by the dealer that sold us the vehicle and the factory service center. The vehicle and component has been inspected by the manufacturer and sales dealer service representatives. There was no warning of any kind prior to the failure.
Corrective Action:
When driving at 60 MPH with the windshield wipers on and the windshield wet, the windshield wipers go beyond the outer edges of the windshield and get stuck there. Our safety is put at risk because the wipers stop working. The problem has been confirmed by the dealer that sold us the vehicle and the factory service center. The vehicle and component has been inspected by the manufacturer and sales dealer service representatives. There was no warning of any kind prior to the failure.
Additional Notes:
When driving at 60 MPH with the windshield wipers on and the windshield wet, the windshield wipers go beyond the outer edges of the windshield and get stuck there. Our safety is put at risk because the wipers stop working. The problem has been confirmed by the dealer that sold us the vehicle and the factory service center. The vehicle and component has been inspected by the manufacturer and sales dealer service representatives. There was no warning of any kind prior to the failure.
Mfg Campaign: 11509182
Recall Date: Feb 26, 2023
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