Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2018-2022 Axis 25.6 and 2018-2021 Vegas 25.6 motorhomes. The heat shield between the LP tank and chassis muffler was not installed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: RC000228
Recall Date: Jun 10, 2021
Consumer Complaints
3 ComplaintsThor Motor Coach
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Whenever I drive the vehicle, I get a 'Service Advance Trac' error message and the cruise control / stability control system stops working, and the vehicle gets difficult to drive. This occurs in regulat conditions at highway speeds. It appears to be a very common problem that Ford has not addressed. I have not been to the dealer yet because the nearest Ford Truck center is over 100 miles away and appointments are 3 months out.
Corrective Action:
Whenever I drive the vehicle, I get a 'Service Advance Trac' error message and the cruise control / stability control system stops working, and the vehicle gets difficult to drive. This occurs in regulat conditions at highway speeds. It appears to be a very common problem that Ford has not addressed. I have not been to the dealer yet because the nearest Ford Truck center is over 100 miles away and appointments are 3 months out.
Additional Notes:
Whenever I drive the vehicle, I get a 'Service Advance Trac' error message and the cruise control / stability control system stops working, and the vehicle gets difficult to drive. This occurs in regulat conditions at highway speeds. It appears to be a very common problem that Ford has not addressed. I have not been to the dealer yet because the nearest Ford Truck center is over 100 miles away and appointments are 3 months out.
Mfg Campaign: 11426697
Recall Date: Jul 27, 2021
Thor Motor Coach
Defect Description:
SUSPENSION
Potential Consequences:
Whenever I drive the vehicle, I get a 'Service Advance Trac' error message and the cruise control / stability control system stops working, and the vehicle gets difficult to drive. This occurs in regulat conditions at highway speeds. It appears to be a very common problem that Ford has not addressed. I have not been to the dealer yet because the nearest Ford Truck center is over 100 miles away and appointments are 3 months out.
Corrective Action:
Whenever I drive the vehicle, I get a 'Service Advance Trac' error message and the cruise control / stability control system stops working, and the vehicle gets difficult to drive. This occurs in regulat conditions at highway speeds. It appears to be a very common problem that Ford has not addressed. I have not been to the dealer yet because the nearest Ford Truck center is over 100 miles away and appointments are 3 months out.
Additional Notes:
Whenever I drive the vehicle, I get a 'Service Advance Trac' error message and the cruise control / stability control system stops working, and the vehicle gets difficult to drive. This occurs in regulat conditions at highway speeds. It appears to be a very common problem that Ford has not addressed. I have not been to the dealer yet because the nearest Ford Truck center is over 100 miles away and appointments are 3 months out.
Mfg Campaign: 11426697
Recall Date: Jul 27, 2021
Thor Motor Coach
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Whenever I drive the vehicle, I get a 'Service Advance Trac' error message and the cruise control / stability control system stops working, and the vehicle gets difficult to drive. This occurs in regulat conditions at highway speeds. It appears to be a very common problem that Ford has not addressed. I have not been to the dealer yet because the nearest Ford Truck center is over 100 miles away and appointments are 3 months out.
Corrective Action:
Whenever I drive the vehicle, I get a 'Service Advance Trac' error message and the cruise control / stability control system stops working, and the vehicle gets difficult to drive. This occurs in regulat conditions at highway speeds. It appears to be a very common problem that Ford has not addressed. I have not been to the dealer yet because the nearest Ford Truck center is over 100 miles away and appointments are 3 months out.
Additional Notes:
Whenever I drive the vehicle, I get a 'Service Advance Trac' error message and the cruise control / stability control system stops working, and the vehicle gets difficult to drive. This occurs in regulat conditions at highway speeds. It appears to be a very common problem that Ford has not addressed. I have not been to the dealer yet because the nearest Ford Truck center is over 100 miles away and appointments are 3 months out.
Mfg Campaign: 11426697
Recall Date: Jul 27, 2021
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