Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2018-2022 Axis 25.6 and 2018-2021 Vegas 25.6 motorhomes. The heat shield between the LP tank and chassis muffler was not installed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: RC000228
Recall Date: Jun 10, 2021
Thor Motor Coach
Safety Issue:
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 22, 2017
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2018 Ace, Axis, Hurricane, Windsport, and Vegas motorhomes. The wiring for the trailer lights may have been inserted into the wrong locations of the trailer lighting socket causing the trailer lights to not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000148
Recall Date: Nov 2, 2017
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2017-2018 Challenger, Axis, Chateau, Four Winds, Hurricane, Miramar, Palazzo, Tuscany, Vegas, Venetian, and Windsport motorhomes. The cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Tires and Rims for Motor vehicles over 10,000lbs."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000147
Recall Date: Oct 9, 2017
Consumer Complaints
3 ComplaintsThor Motor Coach
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
2018 THOR AXIS. CONSUMER WRITES IN REGARDS TO DEFECTIVE WINDSHIELD WIPERS. *LD THE CONSUMER STATED THE WIPER ON THE DRIVER SIDE WAS NOT LONG ENOUGH TO COVER THE PROPER DISTANCE ACROSS THE WINDSHIELD. THE POST ON THE EITHER SIDE OF THE WINDSHIELD OBSTRUCTS THE DRIVER'S VIEW WHEN TURNING. *JS
Corrective Action:
2018 THOR AXIS. CONSUMER WRITES IN REGARDS TO DEFECTIVE WINDSHIELD WIPERS. *LD THE CONSUMER STATED THE WIPER ON THE DRIVER SIDE WAS NOT LONG ENOUGH TO COVER THE PROPER DISTANCE ACROSS THE WINDSHIELD. THE POST ON THE EITHER SIDE OF THE WINDSHIELD OBSTRUCTS THE DRIVER'S VIEW WHEN TURNING. *JS
Additional Notes:
2018 THOR AXIS. CONSUMER WRITES IN REGARDS TO DEFECTIVE WINDSHIELD WIPERS. *LD THE CONSUMER STATED THE WIPER ON THE DRIVER SIDE WAS NOT LONG ENOUGH TO COVER THE PROPER DISTANCE ACROSS THE WINDSHIELD. THE POST ON THE EITHER SIDE OF THE WINDSHIELD OBSTRUCTS THE DRIVER'S VIEW WHEN TURNING. *JS
Mfg Campaign: 11233351
Recall Date: Jul 19, 2019
Thor Motor Coach
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MOTORHOME WAS DELIVERED WITH THE DRIVER SIDE (DS) ONLY RAISING TO APPROX 45*, CENTER OF DRIVER'S VIEW. DEALER DID NOT HAVE A FIX. ANY ADJUSTMENT TO RAISE THE ARM CAUSE THE ARMS TO COLLIDE AND JAM. VERY DANGEROUS CONDITION AND COMMON TO THE AXIS/VEGAS LINE BY READER RESPONSES IN ONLINE FORUM. *AS *TR
Corrective Action:
MOTORHOME WAS DELIVERED WITH THE DRIVER SIDE (DS) ONLY RAISING TO APPROX 45*, CENTER OF DRIVER'S VIEW. DEALER DID NOT HAVE A FIX. ANY ADJUSTMENT TO RAISE THE ARM CAUSE THE ARMS TO COLLIDE AND JAM. VERY DANGEROUS CONDITION AND COMMON TO THE AXIS/VEGAS LINE BY READER RESPONSES IN ONLINE FORUM. *AS *TR
Additional Notes:
MOTORHOME WAS DELIVERED WITH THE DRIVER SIDE (DS) ONLY RAISING TO APPROX 45*, CENTER OF DRIVER'S VIEW. DEALER DID NOT HAVE A FIX. ANY ADJUSTMENT TO RAISE THE ARM CAUSE THE ARMS TO COLLIDE AND JAM. VERY DANGEROUS CONDITION AND COMMON TO THE AXIS/VEGAS LINE BY READER RESPONSES IN ONLINE FORUM. *AS *TR
Mfg Campaign: 11230580
Recall Date: Jul 9, 2019
Thor Motor Coach
Defect Description:
STRUCTURE
Potential Consequences:
MOTORHOME WAS DELIVERED WITH THE DRIVER SIDE (DS) ONLY RAISING TO APPROX 45*, CENTER OF DRIVER'S VIEW. DEALER DID NOT HAVE A FIX. ANY ADJUSTMENT TO RAISE THE ARM CAUSE THE ARMS TO COLLIDE AND JAM. VERY DANGEROUS CONDITION AND COMMON TO THE AXIS/VEGAS LINE BY READER RESPONSES IN ONLINE FORUM. *AS *TR
Corrective Action:
MOTORHOME WAS DELIVERED WITH THE DRIVER SIDE (DS) ONLY RAISING TO APPROX 45*, CENTER OF DRIVER'S VIEW. DEALER DID NOT HAVE A FIX. ANY ADJUSTMENT TO RAISE THE ARM CAUSE THE ARMS TO COLLIDE AND JAM. VERY DANGEROUS CONDITION AND COMMON TO THE AXIS/VEGAS LINE BY READER RESPONSES IN ONLINE FORUM. *AS *TR
Additional Notes:
MOTORHOME WAS DELIVERED WITH THE DRIVER SIDE (DS) ONLY RAISING TO APPROX 45*, CENTER OF DRIVER'S VIEW. DEALER DID NOT HAVE A FIX. ANY ADJUSTMENT TO RAISE THE ARM CAUSE THE ARMS TO COLLIDE AND JAM. VERY DANGEROUS CONDITION AND COMMON TO THE AXIS/VEGAS LINE BY READER RESPONSES IN ONLINE FORUM. *AS *TR
Mfg Campaign: 11230580
Recall Date: Jul 9, 2019
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