Complaints & Recalls
Consumer Complaints
3 ComplaintsThor Motor Coach
Defect Description:
SEAT BELTS
Potential Consequences:
Manufacturing defect renders driver and passenger seat belts non-functioning; fails to meet the minimum safety standards. Owners purchased 22 Thor Motor Coach Aria A Regent from Lazydays RV in Seffner, Florida with an in-service date of 26 May 2022. One driver noticed that the seat belt was too tight, and could not comfortably fasten it. On or around 4 July 2022, another driver and owner was unable to fully fasten the seat belt as it was too tight unless the driver moved the seat back; but with the seat moved back, such driver could not safely reach the pedals or the dash. Seat belt will not extend to allow comfortable use, driving, access to the dash, or safe application of the pedals. Owners contacted Lazydays RV about this issue, and was instructed to simply not wear a seat belt. The Owners, finding this answer unacceptable, persisted. Lazydays RV eventually located seat belt extenders, which were then ordered at a cost to the Owners of $55.88. The seat belt extenders have not been installed as of the date of this complaint, but the Owners find this defect unacceptable.
Corrective Action:
Manufacturing defect renders driver and passenger seat belts non-functioning; fails to meet the minimum safety standards. Owners purchased 22 Thor Motor Coach Aria A Regent from Lazydays RV in Seffner, Florida with an in-service date of 26 May 2022. One driver noticed that the seat belt was too tight, and could not comfortably fasten it. On or around 4 July 2022, another driver and owner was unable to fully fasten the seat belt as it was too tight unless the driver moved the seat back; but with the seat moved back, such driver could not safely reach the pedals or the dash. Seat belt will not extend to allow comfortable use, driving, access to the dash, or safe application of the pedals. Owners contacted Lazydays RV about this issue, and was instructed to simply not wear a seat belt. The Owners, finding this answer unacceptable, persisted. Lazydays RV eventually located seat belt extenders, which were then ordered at a cost to the Owners of $55.88. The seat belt extenders have not been installed as of the date of this complaint, but the Owners find this defect unacceptable.
Additional Notes:
Manufacturing defect renders driver and passenger seat belts non-functioning; fails to meet the minimum safety standards. Owners purchased 22 Thor Motor Coach Aria A Regent from Lazydays RV in Seffner, Florida with an in-service date of 26 May 2022. One driver noticed that the seat belt was too tight, and could not comfortably fasten it. On or around 4 July 2022, another driver and owner was unable to fully fasten the seat belt as it was too tight unless the driver moved the seat back; but with the seat moved back, such driver could not safely reach the pedals or the dash. Seat belt will not extend to allow comfortable use, driving, access to the dash, or safe application of the pedals. Owners contacted Lazydays RV about this issue, and was instructed to simply not wear a seat belt. The Owners, finding this answer unacceptable, persisted. Lazydays RV eventually located seat belt extenders, which were then ordered at a cost to the Owners of $55.88. The seat belt extenders have not been installed as of the date of this complaint, but the Owners find this defect unacceptable.
Mfg Campaign: 11476993
Recall Date: Aug 1, 2022
Thor Motor Coach
Defect Description:
SEAT BELTS
Potential Consequences:
Driver 5'07" tall weight approximately 245 lbs in seated position comfortable driving the seat belt will not extend to allow release or application of the emergency/parking brake.
Corrective Action:
Driver 5'07" tall weight approximately 245 lbs in seated position comfortable driving the seat belt will not extend to allow release or application of the emergency/parking brake.
Additional Notes:
Driver 5'07" tall weight approximately 245 lbs in seated position comfortable driving the seat belt will not extend to allow release or application of the emergency/parking brake.
Mfg Campaign: 11457448
Recall Date: Mar 19, 2022
Thor Motor Coach
Defect Description:
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Potential Consequences:
Tire pressure monitoring system fails during vehicle operation. The system will report high tire temperatures, high tire pressures and different tire readings will drop out providing no information. The inaccurate reporting informs the driver the vehicle has excessive tire temperatures and low or high tire pressures. The motorhome has been to the Freightliner repair facility twice and the defects are still occurring. This defect has occurred in August 2021, September 2021, October 2021, January 2022
Corrective Action:
Tire pressure monitoring system fails during vehicle operation. The system will report high tire temperatures, high tire pressures and different tire readings will drop out providing no information. The inaccurate reporting informs the driver the vehicle has excessive tire temperatures and low or high tire pressures. The motorhome has been to the Freightliner repair facility twice and the defects are still occurring. This defect has occurred in August 2021, September 2021, October 2021, January 2022
Additional Notes:
Tire pressure monitoring system fails during vehicle operation. The system will report high tire temperatures, high tire pressures and different tire readings will drop out providing no information. The inaccurate reporting informs the driver the vehicle has excessive tire temperatures and low or high tire pressures. The motorhome has been to the Freightliner repair facility twice and the defects are still occurring. This defect has occurred in August 2021, September 2021, October 2021, January 2022
Mfg Campaign: 11454307
Recall Date: Feb 26, 2022
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