THOR MOTOR COACH ARIA 2019

Complete listing of complaints and recalls for this vehicle

3
Complaints
10
Recalls

Complaints & Recalls

3 Complaints 10 Recalls

Official Safety Recalls - Important!

10 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Thor Motor Coach
NHTSA Campaign: 21V522000 SAFETY RECALL
521 Vehicles Affected
Recall Date: Jul 8, 2021
Safety Issue:

Thor Motor Coach (TMC) is recalling certain 2019 Challenger, Palazzo, Tuscany, 2019-2020 Miramar, 2019-2021 Aria, Outlaw, and Venetian recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.

Potential Risk:
Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
FREE Recall Solution:
Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed September 8, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000232.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000232
Notice Date: Sep 8, 2021
Recall Date: Jul 8, 2021
Thor Motor Coach
NHTSA Campaign: 20V559000 SAFETY RECALL
1.6K Vehicles Affected
Recall Date: Sep 15, 2020
Safety Issue:

Thor Motor Coach (TMC) is recalling certain 2018-2021 Aria, Palazzo, Tuscany, and Venetian motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged.

Potential Risk:
Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
FREE Recall Solution:
TMC will notify owners, and DTNA dealers will inspect the inner wheel valve stem stabilizers, and adjust as needed and/or replace the inner valve stem, free of charge. The recall began November 2, 2020. Owners may contact TMC customer service at 1-800-524-5210 extension 104 or DTNA customer service at 1-800-547-0712. TMC's number for this recall is RC000204. DTNA's number for this recall is FL-861.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000204
Notice Date: Nov 2, 2020
Recall Date: Sep 15, 2020
Thor Motor Coach
NHTSA Campaign: 20V418000 SAFETY RECALL
2.4K Vehicles Affected
Recall Date: Jul 20, 2020
Safety Issue:

Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Potential Risk:
Non-functioning exterior marker lights can increase the risk of a crash.
FREE Recall Solution:
TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000196.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000196
Notice Date: Oct 6, 2021
Recall Date: Jul 20, 2020
Thor Motor Coach
NHTSA Campaign: 20V167000 SAFETY RECALL
85 Vehicles Affected
Recall Date: Mar 20, 2020
Safety Issue:

Thor Motor Coach (TMC) is recalling certain 2019-2020 Aria 3401, 3601, 3901, 3902, and Venetian G36, J40, L40, M37, R40, and S40 motorhomes built on DTNA chassis. The brake caliper mounting bolts may have been insufficiently tightened.

Potential Risk:
Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
FREE Recall Solution:
DTNA will notify owners, and DTNA dealers will inspect and repair the vehicles, free of charge. The recall began on May 20, 2020. Owners may contact DTNA customer service at 1-800-547-0712 or TMC customer service at 1-877-855-2867.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000186
Notice Date: May 20, 2020
Recall Date: Mar 20, 2020

Consumer Complaints

3 Complaints
Thor Motor Coach
Campaign: 11407069 Other
Apr 8, 2021
Defect Description:

STRUCTURE:BODY

Potential Consequences:

WHEN WE RESTARTED THE ENGINE OF OUR MOTOR COACH AFTER FUELING, THE AWNING AUTOMATICALLY EXTENDED. IT IT NOT SUPPOSED TO BE POSSIBLE TO EXTEND THE AWNING WHILE THE ENGINE IS ON. WE WERE ALSO TOLD THERE IS A SAFETY FEATURE THAT WILL NOT ALLOW THE VEHICLE TO DRIVE WITH THE AWNING EXTENDED. WHEN WE PULLED OUT OF THE FUELING LANE, THE AWNING CAUGHT THE PUMP AND DAMAGED IT.

Corrective Action:

WHEN WE RESTARTED THE ENGINE OF OUR MOTOR COACH AFTER FUELING, THE AWNING AUTOMATICALLY EXTENDED. IT IT NOT SUPPOSED TO BE POSSIBLE TO EXTEND THE AWNING WHILE THE ENGINE IS ON. WE WERE ALSO TOLD THERE IS A SAFETY FEATURE THAT WILL NOT ALLOW THE VEHICLE TO DRIVE WITH THE AWNING EXTENDED. WHEN WE PULLED OUT OF THE FUELING LANE, THE AWNING CAUGHT THE PUMP AND DAMAGED IT.

Additional Notes:

WHEN WE RESTARTED THE ENGINE OF OUR MOTOR COACH AFTER FUELING, THE AWNING AUTOMATICALLY EXTENDED. IT IT NOT SUPPOSED TO BE POSSIBLE TO EXTEND THE AWNING WHILE THE ENGINE IS ON. WE WERE ALSO TOLD THERE IS A SAFETY FEATURE THAT WILL NOT ALLOW THE VEHICLE TO DRIVE WITH THE AWNING EXTENDED. WHEN WE PULLED OUT OF THE FUELING LANE, THE AWNING CAUGHT THE PUMP AND DAMAGED IT.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11407069
Notice Date: Apr 8, 2021
Recall Date: Apr 8, 2021
Thor Motor Coach
Campaign: 11407069 Other
Apr 8, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

WHEN WE RESTARTED THE ENGINE OF OUR MOTOR COACH AFTER FUELING, THE AWNING AUTOMATICALLY EXTENDED. IT IT NOT SUPPOSED TO BE POSSIBLE TO EXTEND THE AWNING WHILE THE ENGINE IS ON. WE WERE ALSO TOLD THERE IS A SAFETY FEATURE THAT WILL NOT ALLOW THE VEHICLE TO DRIVE WITH THE AWNING EXTENDED. WHEN WE PULLED OUT OF THE FUELING LANE, THE AWNING CAUGHT THE PUMP AND DAMAGED IT.

Corrective Action:

WHEN WE RESTARTED THE ENGINE OF OUR MOTOR COACH AFTER FUELING, THE AWNING AUTOMATICALLY EXTENDED. IT IT NOT SUPPOSED TO BE POSSIBLE TO EXTEND THE AWNING WHILE THE ENGINE IS ON. WE WERE ALSO TOLD THERE IS A SAFETY FEATURE THAT WILL NOT ALLOW THE VEHICLE TO DRIVE WITH THE AWNING EXTENDED. WHEN WE PULLED OUT OF THE FUELING LANE, THE AWNING CAUGHT THE PUMP AND DAMAGED IT.

Additional Notes:

WHEN WE RESTARTED THE ENGINE OF OUR MOTOR COACH AFTER FUELING, THE AWNING AUTOMATICALLY EXTENDED. IT IT NOT SUPPOSED TO BE POSSIBLE TO EXTEND THE AWNING WHILE THE ENGINE IS ON. WE WERE ALSO TOLD THERE IS A SAFETY FEATURE THAT WILL NOT ALLOW THE VEHICLE TO DRIVE WITH THE AWNING EXTENDED. WHEN WE PULLED OUT OF THE FUELING LANE, THE AWNING CAUGHT THE PUMP AND DAMAGED IT.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11407069
Notice Date: Apr 8, 2021
Recall Date: Apr 8, 2021
Thor Motor Coach
Campaign: 11407069 Other
Apr 8, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

WHEN WE RESTARTED THE ENGINE OF OUR MOTOR COACH AFTER FUELING, THE AWNING AUTOMATICALLY EXTENDED. IT IT NOT SUPPOSED TO BE POSSIBLE TO EXTEND THE AWNING WHILE THE ENGINE IS ON. WE WERE ALSO TOLD THERE IS A SAFETY FEATURE THAT WILL NOT ALLOW THE VEHICLE TO DRIVE WITH THE AWNING EXTENDED. WHEN WE PULLED OUT OF THE FUELING LANE, THE AWNING CAUGHT THE PUMP AND DAMAGED IT.

Corrective Action:

WHEN WE RESTARTED THE ENGINE OF OUR MOTOR COACH AFTER FUELING, THE AWNING AUTOMATICALLY EXTENDED. IT IT NOT SUPPOSED TO BE POSSIBLE TO EXTEND THE AWNING WHILE THE ENGINE IS ON. WE WERE ALSO TOLD THERE IS A SAFETY FEATURE THAT WILL NOT ALLOW THE VEHICLE TO DRIVE WITH THE AWNING EXTENDED. WHEN WE PULLED OUT OF THE FUELING LANE, THE AWNING CAUGHT THE PUMP AND DAMAGED IT.

Additional Notes:

WHEN WE RESTARTED THE ENGINE OF OUR MOTOR COACH AFTER FUELING, THE AWNING AUTOMATICALLY EXTENDED. IT IT NOT SUPPOSED TO BE POSSIBLE TO EXTEND THE AWNING WHILE THE ENGINE IS ON. WE WERE ALSO TOLD THERE IS A SAFETY FEATURE THAT WILL NOT ALLOW THE VEHICLE TO DRIVE WITH THE AWNING EXTENDED. WHEN WE PULLED OUT OF THE FUELING LANE, THE AWNING CAUGHT THE PUMP AND DAMAGED IT.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11407069
Notice Date: Apr 8, 2021
Recall Date: Apr 8, 2021
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