THOR MOTOR COACH ARIA 2018

Complete listing of complaints and recalls for this vehicle

2
Complaints
7
Recalls

Complaints & Recalls

2 Complaints 7 Recalls

Official Safety Recalls - Important!

7 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Thor Motor Coach
NHTSA Campaign: 20V559000 SAFETY RECALL
1.6K Vehicles Affected
Recall Date: Sep 15, 2020
Safety Issue:

Thor Motor Coach (TMC) is recalling certain 2018-2021 Aria, Palazzo, Tuscany, and Venetian motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged.

Potential Risk:
Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
FREE Recall Solution:
TMC will notify owners, and DTNA dealers will inspect the inner wheel valve stem stabilizers, and adjust as needed and/or replace the inner valve stem, free of charge. The recall began November 2, 2020. Owners may contact TMC customer service at 1-800-524-5210 extension 104 or DTNA customer service at 1-800-547-0712. TMC's number for this recall is RC000204. DTNA's number for this recall is FL-861.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000204
Notice Date: Nov 2, 2020
Recall Date: Sep 15, 2020
Thor Motor Coach
NHTSA Campaign: 20V418000 SAFETY RECALL
2.4K Vehicles Affected
Recall Date: Jul 20, 2020
Safety Issue:

Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Potential Risk:
Non-functioning exterior marker lights can increase the risk of a crash.
FREE Recall Solution:
TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000196.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local THOR MOTOR COACH dealer to schedule your FREE recall repair.
Manufacturer: THOR MOTOR COACH
Mfg Campaign: RC000196
Notice Date: Oct 6, 2021
Recall Date: Jul 20, 2020

Consumer Complaints

2 Complaints
Thor Motor Coach
Campaign: 11557848 Other
Dec 1, 2023
Defect Description:

STRUCTURE

Potential Consequences:

The contact owns a 2018 Freightliner XC-R. The contact stated that one of the windows located at the front end of the motorhome had started to delaminate. The contact used silicone to seal the window; however, he noticed that other windows in the motorhome were also experiencing the same failure. The contact stated that while driving at an unknown speed, a bathroom window detached from the RV. The contact stated that a total of five windows in the motorhome had failed due to an adhesive failure. Upon investigation, the contact discovered NHTSA Campaign Number: 21V522000 (Structure, Equipment). The manufacturer was notified of the failure, but the RV was not included in the recall. The RV was not repaired. The failure mileage was 37,231.

Corrective Action:

The contact owns a 2018 Freightliner XC-R. The contact stated that one of the windows located at the front end of the motorhome had started to delaminate. The contact used silicone to seal the window; however, he noticed that other windows in the motorhome were also experiencing the same failure. The contact stated that while driving at an unknown speed, a bathroom window detached from the RV. The contact stated that a total of five windows in the motorhome had failed due to an adhesive failure. Upon investigation, the contact discovered NHTSA Campaign Number: 21V522000 (Structure, Equipment). The manufacturer was notified of the failure, but the RV was not included in the recall. The RV was not repaired. The failure mileage was 37,231.

Additional Notes:

The contact owns a 2018 Freightliner XC-R. The contact stated that one of the windows located at the front end of the motorhome had started to delaminate. The contact used silicone to seal the window; however, he noticed that other windows in the motorhome were also experiencing the same failure. The contact stated that while driving at an unknown speed, a bathroom window detached from the RV. The contact stated that a total of five windows in the motorhome had failed due to an adhesive failure. Upon investigation, the contact discovered NHTSA Campaign Number: 21V522000 (Structure, Equipment). The manufacturer was notified of the failure, but the RV was not included in the recall. The RV was not repaired. The failure mileage was 37,231.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11557848
Notice Date: Dec 1, 2023
Recall Date: Dec 1, 2023
Thor Motor Coach
Campaign: 11557848 Other
Dec 1, 2023
Defect Description:

EQUIPMENT

Potential Consequences:

The contact owns a 2018 Freightliner XC-R. The contact stated that one of the windows located at the front end of the motorhome had started to delaminate. The contact used silicone to seal the window; however, he noticed that other windows in the motorhome were also experiencing the same failure. The contact stated that while driving at an unknown speed, a bathroom window detached from the RV. The contact stated that a total of five windows in the motorhome had failed due to an adhesive failure. Upon investigation, the contact discovered NHTSA Campaign Number: 21V522000 (Structure, Equipment). The manufacturer was notified of the failure, but the RV was not included in the recall. The RV was not repaired. The failure mileage was 37,231.

Corrective Action:

The contact owns a 2018 Freightliner XC-R. The contact stated that one of the windows located at the front end of the motorhome had started to delaminate. The contact used silicone to seal the window; however, he noticed that other windows in the motorhome were also experiencing the same failure. The contact stated that while driving at an unknown speed, a bathroom window detached from the RV. The contact stated that a total of five windows in the motorhome had failed due to an adhesive failure. Upon investigation, the contact discovered NHTSA Campaign Number: 21V522000 (Structure, Equipment). The manufacturer was notified of the failure, but the RV was not included in the recall. The RV was not repaired. The failure mileage was 37,231.

Additional Notes:

The contact owns a 2018 Freightliner XC-R. The contact stated that one of the windows located at the front end of the motorhome had started to delaminate. The contact used silicone to seal the window; however, he noticed that other windows in the motorhome were also experiencing the same failure. The contact stated that while driving at an unknown speed, a bathroom window detached from the RV. The contact stated that a total of five windows in the motorhome had failed due to an adhesive failure. Upon investigation, the contact discovered NHTSA Campaign Number: 21V522000 (Structure, Equipment). The manufacturer was notified of the failure, but the RV was not included in the recall. The RV was not repaired. The failure mileage was 37,231.

Manufacturer: THOR MOTOR COACH
Mfg Campaign: 11557848
Notice Date: Dec 1, 2023
Recall Date: Dec 1, 2023

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