Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2018-2021 Aria, Palazzo, Tuscany, and Venetian motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000204
Recall Date: Sep 15, 2020
Thor Motor Coach
Safety Issue:
Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: RC000196
Recall Date: Jul 20, 2020
Consumer Complaints
2 ComplaintsThor Motor Coach
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2018 Freightliner XC-R. The contact stated that one of the windows located at the front end of the motorhome had started to delaminate. The contact used silicone to seal the window; however, he noticed that other windows in the motorhome were also experiencing the same failure. The contact stated that while driving at an unknown speed, a bathroom window detached from the RV. The contact stated that a total of five windows in the motorhome had failed due to an adhesive failure. Upon investigation, the contact discovered NHTSA Campaign Number: 21V522000 (Structure, Equipment). The manufacturer was notified of the failure, but the RV was not included in the recall. The RV was not repaired. The failure mileage was 37,231.
Corrective Action:
The contact owns a 2018 Freightliner XC-R. The contact stated that one of the windows located at the front end of the motorhome had started to delaminate. The contact used silicone to seal the window; however, he noticed that other windows in the motorhome were also experiencing the same failure. The contact stated that while driving at an unknown speed, a bathroom window detached from the RV. The contact stated that a total of five windows in the motorhome had failed due to an adhesive failure. Upon investigation, the contact discovered NHTSA Campaign Number: 21V522000 (Structure, Equipment). The manufacturer was notified of the failure, but the RV was not included in the recall. The RV was not repaired. The failure mileage was 37,231.
Additional Notes:
The contact owns a 2018 Freightliner XC-R. The contact stated that one of the windows located at the front end of the motorhome had started to delaminate. The contact used silicone to seal the window; however, he noticed that other windows in the motorhome were also experiencing the same failure. The contact stated that while driving at an unknown speed, a bathroom window detached from the RV. The contact stated that a total of five windows in the motorhome had failed due to an adhesive failure. Upon investigation, the contact discovered NHTSA Campaign Number: 21V522000 (Structure, Equipment). The manufacturer was notified of the failure, but the RV was not included in the recall. The RV was not repaired. The failure mileage was 37,231.
Mfg Campaign: 11557848
Recall Date: Dec 1, 2023
Thor Motor Coach
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2018 Freightliner XC-R. The contact stated that one of the windows located at the front end of the motorhome had started to delaminate. The contact used silicone to seal the window; however, he noticed that other windows in the motorhome were also experiencing the same failure. The contact stated that while driving at an unknown speed, a bathroom window detached from the RV. The contact stated that a total of five windows in the motorhome had failed due to an adhesive failure. Upon investigation, the contact discovered NHTSA Campaign Number: 21V522000 (Structure, Equipment). The manufacturer was notified of the failure, but the RV was not included in the recall. The RV was not repaired. The failure mileage was 37,231.
Corrective Action:
The contact owns a 2018 Freightliner XC-R. The contact stated that one of the windows located at the front end of the motorhome had started to delaminate. The contact used silicone to seal the window; however, he noticed that other windows in the motorhome were also experiencing the same failure. The contact stated that while driving at an unknown speed, a bathroom window detached from the RV. The contact stated that a total of five windows in the motorhome had failed due to an adhesive failure. Upon investigation, the contact discovered NHTSA Campaign Number: 21V522000 (Structure, Equipment). The manufacturer was notified of the failure, but the RV was not included in the recall. The RV was not repaired. The failure mileage was 37,231.
Additional Notes:
The contact owns a 2018 Freightliner XC-R. The contact stated that one of the windows located at the front end of the motorhome had started to delaminate. The contact used silicone to seal the window; however, he noticed that other windows in the motorhome were also experiencing the same failure. The contact stated that while driving at an unknown speed, a bathroom window detached from the RV. The contact stated that a total of five windows in the motorhome had failed due to an adhesive failure. Upon investigation, the contact discovered NHTSA Campaign Number: 21V522000 (Structure, Equipment). The manufacturer was notified of the failure, but the RV was not included in the recall. The RV was not repaired. The failure mileage was 37,231.
Mfg Campaign: 11557848
Recall Date: Dec 1, 2023
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