Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: SB-25-20-001
Recall Date: Mar 19, 2025
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SB-25-00-001
Recall Date: Jan 6, 2025
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SB-24-20-001
Recall Date: Dec 23, 2024
Consumer Complaints
5 ComplaintsTesla, Inc.
Defect Description:
STEERING
Potential Consequences:
Left indicator button is randomly unresponsive, sometime it doesn’t work for up to a minute. This happened to me with my previous model x (bought back by tesla in a lemon case for the same issue), happened to me also in a loaner car they gave me while trying to fix this issue and now again in a recently purchased model x. In both cases Tesla replaced the steering yoke and that didn’t solved the issue This is a serious safety issue that left me frustrated and with no solution from Tesla. Every time i got a different response from tesla like: - its a software issue - its a design flaw - I’m not pressing the button correctly - I’m resting my finger on the button and that makes the button unresponsive - we couldn’t replicate the issue I have a video of the left indicator not working for a whole minute while the right one is working
Corrective Action:
Left indicator button is randomly unresponsive, sometime it doesn’t work for up to a minute. This happened to me with my previous model x (bought back by tesla in a lemon case for the same issue), happened to me also in a loaner car they gave me while trying to fix this issue and now again in a recently purchased model x. In both cases Tesla replaced the steering yoke and that didn’t solved the issue This is a serious safety issue that left me frustrated and with no solution from Tesla. Every time i got a different response from tesla like: - its a software issue - its a design flaw - I’m not pressing the button correctly - I’m resting my finger on the button and that makes the button unresponsive - we couldn’t replicate the issue I have a video of the left indicator not working for a whole minute while the right one is working
Additional Notes:
Left indicator button is randomly unresponsive, sometime it doesn’t work for up to a minute. This happened to me with my previous model x (bought back by tesla in a lemon case for the same issue), happened to me also in a loaner car they gave me while trying to fix this issue and now again in a recently purchased model x. In both cases Tesla replaced the steering yoke and that didn’t solved the issue This is a serious safety issue that left me frustrated and with no solution from Tesla. Every time i got a different response from tesla like: - its a software issue - its a design flaw - I’m not pressing the button correctly - I’m resting my finger on the button and that makes the button unresponsive - we couldn’t replicate the issue I have a video of the left indicator not working for a whole minute while the right one is working
Mfg Campaign: 11674090
Recall Date: Jul 16, 2025
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I own a 2025 Tesla Model X. A large crack appeared in the windshield spontaneously, without any impact or road debris. It has since worsened audibly while driving. Tesla is classifying this as an accident without identifying an impact point, and they have refused to cover towing or acknowledge a potential manufacturing defect. I do not feel safe driving the vehicle in this condition and believe this may be a structural glass failure. Escalation to Tesla Executive Support is ongoing. Safety concern unresolved.
Corrective Action:
I own a 2025 Tesla Model X. A large crack appeared in the windshield spontaneously, without any impact or road debris. It has since worsened audibly while driving. Tesla is classifying this as an accident without identifying an impact point, and they have refused to cover towing or acknowledge a potential manufacturing defect. I do not feel safe driving the vehicle in this condition and believe this may be a structural glass failure. Escalation to Tesla Executive Support is ongoing. Safety concern unresolved.
Additional Notes:
I own a 2025 Tesla Model X. A large crack appeared in the windshield spontaneously, without any impact or road debris. It has since worsened audibly while driving. Tesla is classifying this as an accident without identifying an impact point, and they have refused to cover towing or acknowledge a potential manufacturing defect. I do not feel safe driving the vehicle in this condition and believe this may be a structural glass failure. Escalation to Tesla Executive Support is ongoing. Safety concern unresolved.
Mfg Campaign: 11664776
Recall Date: Jun 4, 2025
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I own a 2025 Tesla Model X. A large crack appeared in the windshield spontaneously, without any impact or road debris. It has since worsened audibly while driving. Tesla is classifying this as an accident without identifying an impact point, and they have refused to cover towing or acknowledge a potential manufacturing defect. I do not feel safe driving the vehicle in this condition and believe this may be a structural glass failure. Escalation to Tesla Executive Support is ongoing. Safety concern unresolved.
Corrective Action:
I own a 2025 Tesla Model X. A large crack appeared in the windshield spontaneously, without any impact or road debris. It has since worsened audibly while driving. Tesla is classifying this as an accident without identifying an impact point, and they have refused to cover towing or acknowledge a potential manufacturing defect. I do not feel safe driving the vehicle in this condition and believe this may be a structural glass failure. Escalation to Tesla Executive Support is ongoing. Safety concern unresolved.
Additional Notes:
I own a 2025 Tesla Model X. A large crack appeared in the windshield spontaneously, without any impact or road debris. It has since worsened audibly while driving. Tesla is classifying this as an accident without identifying an impact point, and they have refused to cover towing or acknowledge a potential manufacturing defect. I do not feel safe driving the vehicle in this condition and believe this may be a structural glass failure. Escalation to Tesla Executive Support is ongoing. Safety concern unresolved.
Mfg Campaign: 11664776
Recall Date: Jun 4, 2025
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On [XXX], I visited the Tesla Brooklyn Showroom to purchase a new Tesla Model X. I tendered a valid, notarized promissory note for $128,487.79 as full payment for the vehicle. Under UCC § 3-310, a promissory note is a negotiable instrument payable on demand, legally considered a cash equivalent. Despite fulfilling my payment obligation, the vehicle was not delivered. On May 10, 2025, I returned to the showroom to deliver an enforcement packet, which included the promissory note, an Affidavit of Lien, and a UCC-1 Financial Statement. When I arrived, I attempted to hand these documents to the General Manager, Dylan Karlok, but he instructed a staff member named Marcel to throw away the legal documents and refused to accept them. This act was captured on video. Due to Tesla’s refusal to deliver the vehicle despite valid payment, I have been left without reliable transportation. The manager also falsely claimed that I did not have the funds to purchase the vehicle, which has damaged my credibility and caused significant emotional distress. I am requesting the immediate delivery of the originally ordered Tesla Model X, compensation for damages, and a formal acknowledgment from Tesla regarding the mishandling of the payment. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX], I visited the Tesla Brooklyn Showroom to purchase a new Tesla Model X. I tendered a valid, notarized promissory note for $128,487.79 as full payment for the vehicle. Under UCC § 3-310, a promissory note is a negotiable instrument payable on demand, legally considered a cash equivalent. Despite fulfilling my payment obligation, the vehicle was not delivered. On May 10, 2025, I returned to the showroom to deliver an enforcement packet, which included the promissory note, an Affidavit of Lien, and a UCC-1 Financial Statement. When I arrived, I attempted to hand these documents to the General Manager, Dylan Karlok, but he instructed a staff member named Marcel to throw away the legal documents and refused to accept them. This act was captured on video. Due to Tesla’s refusal to deliver the vehicle despite valid payment, I have been left without reliable transportation. The manager also falsely claimed that I did not have the funds to purchase the vehicle, which has damaged my credibility and caused significant emotional distress. I am requesting the immediate delivery of the originally ordered Tesla Model X, compensation for damages, and a formal acknowledgment from Tesla regarding the mishandling of the payment. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX], I visited the Tesla Brooklyn Showroom to purchase a new Tesla Model X. I tendered a valid, notarized promissory note for $128,487.79 as full payment for the vehicle. Under UCC § 3-310, a promissory note is a negotiable instrument payable on demand, legally considered a cash equivalent. Despite fulfilling my payment obligation, the vehicle was not delivered. On May 10, 2025, I returned to the showroom to deliver an enforcement packet, which included the promissory note, an Affidavit of Lien, and a UCC-1 Financial Statement. When I arrived, I attempted to hand these documents to the General Manager, Dylan Karlok, but he instructed a staff member named Marcel to throw away the legal documents and refused to accept them. This act was captured on video. Due to Tesla’s refusal to deliver the vehicle despite valid payment, I have been left without reliable transportation. The manager also falsely claimed that I did not have the funds to purchase the vehicle, which has damaged my credibility and caused significant emotional distress. I am requesting the immediate delivery of the originally ordered Tesla Model X, compensation for damages, and a formal acknowledgment from Tesla regarding the mishandling of the payment. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11660294
Recall Date: May 11, 2025
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
My 2025 Model X has a feature commonly called "one pedal drive", where lifting pressure off the gas pedal causes regenerative braking force. This feature is *forced on* at all times, and is unsafe in slippery icy conditions, especially turns, especially downhill. I don't know if this is because of a malfunction of their regen-braking anti-lock (the ABS equvialent), or because it's simply not possible to drive safely in slippery conditions with one-pedal-drive regen braking... but either way, this situation is unsafe. I urge you to investigate this situation, and consider issuing a recall requiring Tesla to perform a software update to give drivers the ability to turn off one-pedal-drive, for safety in snowy and icy conditions. NOTE: Tesla's owners manual for the Model Y recommends drivers disable one-pedal-drive by turning regenerative braking to LOW, but they have disabled the ability to do this on all Model S/X cars 2020+. From their Model Y owners manual: "Warning: In snowy or icy conditions, Model Y may experience loss of traction during regenerative braking, particularly when in the Standard setting and/or not using winter tires. Tesla recommends using the Low setting in snowy or icy conditions to help maintain vehicle stability." Here is a video example of this happening to a driver (not me) for reference. This is snow not ice, and not even in a turn or downhill. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My 2025 Model X has a feature commonly called "one pedal drive", where lifting pressure off the gas pedal causes regenerative braking force. This feature is *forced on* at all times, and is unsafe in slippery icy conditions, especially turns, especially downhill. I don't know if this is because of a malfunction of their regen-braking anti-lock (the ABS equvialent), or because it's simply not possible to drive safely in slippery conditions with one-pedal-drive regen braking... but either way, this situation is unsafe. I urge you to investigate this situation, and consider issuing a recall requiring Tesla to perform a software update to give drivers the ability to turn off one-pedal-drive, for safety in snowy and icy conditions. NOTE: Tesla's owners manual for the Model Y recommends drivers disable one-pedal-drive by turning regenerative braking to LOW, but they have disabled the ability to do this on all Model S/X cars 2020+. From their Model Y owners manual: "Warning: In snowy or icy conditions, Model Y may experience loss of traction during regenerative braking, particularly when in the Standard setting and/or not using winter tires. Tesla recommends using the Low setting in snowy or icy conditions to help maintain vehicle stability." Here is a video example of this happening to a driver (not me) for reference. This is snow not ice, and not even in a turn or downhill. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My 2025 Model X has a feature commonly called "one pedal drive", where lifting pressure off the gas pedal causes regenerative braking force. This feature is *forced on* at all times, and is unsafe in slippery icy conditions, especially turns, especially downhill. I don't know if this is because of a malfunction of their regen-braking anti-lock (the ABS equvialent), or because it's simply not possible to drive safely in slippery conditions with one-pedal-drive regen braking... but either way, this situation is unsafe. I urge you to investigate this situation, and consider issuing a recall requiring Tesla to perform a software update to give drivers the ability to turn off one-pedal-drive, for safety in snowy and icy conditions. NOTE: Tesla's owners manual for the Model Y recommends drivers disable one-pedal-drive by turning regenerative braking to LOW, but they have disabled the ability to do this on all Model S/X cars 2020+. From their Model Y owners manual: "Warning: In snowy or icy conditions, Model Y may experience loss of traction during regenerative braking, particularly when in the Standard setting and/or not using winter tires. Tesla recommends using the Low setting in snowy or icy conditions to help maintain vehicle stability." Here is a video example of this happening to a driver (not me) for reference. This is snow not ice, and not even in a turn or downhill. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11639128
Recall Date: Jan 28, 2025
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury