Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Temsa
Safety Issue:
Temsa is recalling certain 2014-2020 TS45 buses. The external release handle for the roof emergency exit may have a rusted wire, which could break when force is applied to open the exit. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Jun 17, 2021
Temsa
Safety Issue:
Temsa Global Sanayi Ve Ticaret A.S. (Temsa) is recalling 2013-2020 certain TS35C, TS35E and TS45 buses. The instruction label of the emergency exit windows may be inadequate to clearly describe how to open the push out windows quickly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 6, 2019
Temsa
Safety Issue:
Temsa is recalling certain 2014-2019 TS45 buses. The hydraulic hoses of the steering system may leak or burst during operation of the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 26, 2019
Temsa Global Sanayi Ve Ticaret A.s.
Safety Issue:
Temsa Global Sanayi Ve Ticaret A.S. (Temsa) is recalling certain 2014-2018 TS45 coach buses. The hydraulic steering hose for the tag axle steering system may leak or burst during operation or service of the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 10, 2017
Temsa Global Sanayi Ve Ticaret A.s.
Safety Issue:
Temsa Global Sanayi Ve Ticaret A.S. (Temsa) is recalling certain 2014-2018 TS45 motorcoaches. During use or while servicing, the air bellow protection cover may be bent, allowing it to contact and potentially damage the tires on the tag axle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 24, 2017
Temsa Global Sanayi Ve Ticaret A.s.
Safety Issue:
Temsa Global Sanayi Ve Ticaret A.S. (Temsa) is recalling certain model year 2014-2017 TEMSA TS 45 motorcoaches. Improper fasteners were used to attach the leveling valve linkage mechanism. As a result, the components may loosen and detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 10, 2017
Temsa Global Sanayi Ve Ticaret A.s.
Safety Issue:
Temsa Global Sanayi Ve Ticaret A.S. (Temsa) is recalling certain model year 2015-2017 TS 45 motorcoaches manufactured July 25, 2014, to April 21, 2016. Due to insufficient clearance between the twin tires on the rear axle, the tires may rub against each other resulting in their failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 10, 2016
Temsa Global Sanayi Ve Ticaret A.s.
Safety Issue:
Temsa Global Sanayi Ve Ticaret A.S. (Temsa) is recalling certain model year 2016 TS35C buses manufactured September 1, 2015, to January 31, 2016, and 2016 TS 45 buses manufactured September 1, 2015, to December 31, 2015. In the affected buses, the front lower control arm housings may crack, allowing the components to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 24, 2016
Temsa Global Sanayi Ve Ticaret A.s.
Safety Issue:
Temsa Global Sanayi Ve Ticaret A.S. (Temsa) is recalling certain model year 2013-2016 TS45 coaches manufactured from July 1, 2013, through July 28, 2015. Due to the low output pressure of the inversion relay valve, the affected coaches may have insufficient air pressure for the rear axle parking brake system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 30, 2015
Consumer Complaints
2 ComplaintsTemsa
Defect Description:
STEERING
Potential Consequences:
A CUSTOMER OF S & J MOBILE ALIGNMENT HAD APPROACHED US WITH A PROBLEM THAT WAS QUITE CONCERNING BECAUSE IT INVOLVED STEERING COMPONENTS VIBRATING VIOLENTLY WHILE ON THE ROAD. SINCE THIS IS A PASSENGER BUS THIS IS A SAFETY CONCERN FOR EVERYONE ON THE BUS AS WELL AS ANYONE ON THE ROAD WITH THE BUS. UPON DIAGNOSING THE VIBRATION WITH HELP OF A CHASSIS MOUNTED CAMERA, IT WAS DETERMINED THAT THE STEERING GEAR BOX WAS OSCILLATING ONCE AN INPUT WAS PLACED THROUGH THE SUSPENSION AFTER ABOUT 40 MPH AND THROUGH 55 MPH. THIS OCCURRENCE WAS BROUGHT TO THE ATTENTION OF THE MANUFACTURER AND ITS DISTRIBUTERS, BUT THEIR ENGINEERS DETERMINED IT STILL MET THEIR SPECIFICATIONS. ONCE IT WAS KNOWN THAT THEY WOULD NOT DO ANYTHING TO RECTIFY THE PROBLEM, THE CUSTOMER REQUESTED THAT WE TRY TO REMEDY THE VIBRATION.
Corrective Action:
A CUSTOMER OF S & J MOBILE ALIGNMENT HAD APPROACHED US WITH A PROBLEM THAT WAS QUITE CONCERNING BECAUSE IT INVOLVED STEERING COMPONENTS VIBRATING VIOLENTLY WHILE ON THE ROAD. SINCE THIS IS A PASSENGER BUS THIS IS A SAFETY CONCERN FOR EVERYONE ON THE BUS AS WELL AS ANYONE ON THE ROAD WITH THE BUS. UPON DIAGNOSING THE VIBRATION WITH HELP OF A CHASSIS MOUNTED CAMERA, IT WAS DETERMINED THAT THE STEERING GEAR BOX WAS OSCILLATING ONCE AN INPUT WAS PLACED THROUGH THE SUSPENSION AFTER ABOUT 40 MPH AND THROUGH 55 MPH. THIS OCCURRENCE WAS BROUGHT TO THE ATTENTION OF THE MANUFACTURER AND ITS DISTRIBUTERS, BUT THEIR ENGINEERS DETERMINED IT STILL MET THEIR SPECIFICATIONS. ONCE IT WAS KNOWN THAT THEY WOULD NOT DO ANYTHING TO RECTIFY THE PROBLEM, THE CUSTOMER REQUESTED THAT WE TRY TO REMEDY THE VIBRATION.
Additional Notes:
A CUSTOMER OF S & J MOBILE ALIGNMENT HAD APPROACHED US WITH A PROBLEM THAT WAS QUITE CONCERNING BECAUSE IT INVOLVED STEERING COMPONENTS VIBRATING VIOLENTLY WHILE ON THE ROAD. SINCE THIS IS A PASSENGER BUS THIS IS A SAFETY CONCERN FOR EVERYONE ON THE BUS AS WELL AS ANYONE ON THE ROAD WITH THE BUS. UPON DIAGNOSING THE VIBRATION WITH HELP OF A CHASSIS MOUNTED CAMERA, IT WAS DETERMINED THAT THE STEERING GEAR BOX WAS OSCILLATING ONCE AN INPUT WAS PLACED THROUGH THE SUSPENSION AFTER ABOUT 40 MPH AND THROUGH 55 MPH. THIS OCCURRENCE WAS BROUGHT TO THE ATTENTION OF THE MANUFACTURER AND ITS DISTRIBUTERS, BUT THEIR ENGINEERS DETERMINED IT STILL MET THEIR SPECIFICATIONS. ONCE IT WAS KNOWN THAT THEY WOULD NOT DO ANYTHING TO RECTIFY THE PROBLEM, THE CUSTOMER REQUESTED THAT WE TRY TO REMEDY THE VIBRATION.
Mfg Campaign: 10938507
Recall Date: Dec 29, 2016
Temsa
Defect Description:
SUSPENSION
Potential Consequences:
A CUSTOMER OF S & J MOBILE ALIGNMENT HAD APPROACHED US WITH A PROBLEM THAT WAS QUITE CONCERNING BECAUSE IT INVOLVED STEERING COMPONENTS VIBRATING VIOLENTLY WHILE ON THE ROAD. SINCE THIS IS A PASSENGER BUS THIS IS A SAFETY CONCERN FOR EVERYONE ON THE BUS AS WELL AS ANYONE ON THE ROAD WITH THE BUS. UPON DIAGNOSING THE VIBRATION WITH HELP OF A CHASSIS MOUNTED CAMERA, IT WAS DETERMINED THAT THE STEERING GEAR BOX WAS OSCILLATING ONCE AN INPUT WAS PLACED THROUGH THE SUSPENSION AFTER ABOUT 40 MPH AND THROUGH 55 MPH. THIS OCCURRENCE WAS BROUGHT TO THE ATTENTION OF THE MANUFACTURER AND ITS DISTRIBUTERS, BUT THEIR ENGINEERS DETERMINED IT STILL MET THEIR SPECIFICATIONS. ONCE IT WAS KNOWN THAT THEY WOULD NOT DO ANYTHING TO RECTIFY THE PROBLEM, THE CUSTOMER REQUESTED THAT WE TRY TO REMEDY THE VIBRATION.
Corrective Action:
A CUSTOMER OF S & J MOBILE ALIGNMENT HAD APPROACHED US WITH A PROBLEM THAT WAS QUITE CONCERNING BECAUSE IT INVOLVED STEERING COMPONENTS VIBRATING VIOLENTLY WHILE ON THE ROAD. SINCE THIS IS A PASSENGER BUS THIS IS A SAFETY CONCERN FOR EVERYONE ON THE BUS AS WELL AS ANYONE ON THE ROAD WITH THE BUS. UPON DIAGNOSING THE VIBRATION WITH HELP OF A CHASSIS MOUNTED CAMERA, IT WAS DETERMINED THAT THE STEERING GEAR BOX WAS OSCILLATING ONCE AN INPUT WAS PLACED THROUGH THE SUSPENSION AFTER ABOUT 40 MPH AND THROUGH 55 MPH. THIS OCCURRENCE WAS BROUGHT TO THE ATTENTION OF THE MANUFACTURER AND ITS DISTRIBUTERS, BUT THEIR ENGINEERS DETERMINED IT STILL MET THEIR SPECIFICATIONS. ONCE IT WAS KNOWN THAT THEY WOULD NOT DO ANYTHING TO RECTIFY THE PROBLEM, THE CUSTOMER REQUESTED THAT WE TRY TO REMEDY THE VIBRATION.
Additional Notes:
A CUSTOMER OF S & J MOBILE ALIGNMENT HAD APPROACHED US WITH A PROBLEM THAT WAS QUITE CONCERNING BECAUSE IT INVOLVED STEERING COMPONENTS VIBRATING VIOLENTLY WHILE ON THE ROAD. SINCE THIS IS A PASSENGER BUS THIS IS A SAFETY CONCERN FOR EVERYONE ON THE BUS AS WELL AS ANYONE ON THE ROAD WITH THE BUS. UPON DIAGNOSING THE VIBRATION WITH HELP OF A CHASSIS MOUNTED CAMERA, IT WAS DETERMINED THAT THE STEERING GEAR BOX WAS OSCILLATING ONCE AN INPUT WAS PLACED THROUGH THE SUSPENSION AFTER ABOUT 40 MPH AND THROUGH 55 MPH. THIS OCCURRENCE WAS BROUGHT TO THE ATTENTION OF THE MANUFACTURER AND ITS DISTRIBUTERS, BUT THEIR ENGINEERS DETERMINED IT STILL MET THEIR SPECIFICATIONS. ONCE IT WAS KNOWN THAT THEY WOULD NOT DO ANYTHING TO RECTIFY THE PROBLEM, THE CUSTOMER REQUESTED THAT WE TRY TO REMEDY THE VIBRATION.
Mfg Campaign: 10938507
Recall Date: Dec 29, 2016
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