suzuki xl7 Problems
suzuki xl7 2007 Complaints
ENGINE AND ENGINE COOLING:ENGINE
tl*the contact owns a 2007 suzuki xl7. while driving downhill at 25 mph, the vehicle lost power. there was a loss of power brakes and power steering. the vehicle finally decelerated on its own and began to sputter. there were no warning indicator lights present. the road conditions were dry. the vehicle was towed to the dealer, but they were unable to diagnose the cause of the failure. the vehicle was shipped to the manufacturer and the contact was issued case number 1-134-886339. the current and failure mileages were 600.
Reported in: WESTCHESTER PA || Crash: N || VIN #: 2S3DA317176
OTHER
tl*the contact owns a 2007 suzuki xl7. while driving 30 mph and above in the rain, the vehicle could not be controlled. the contact stated that it feels as if he was driving on ice. when the weather is windy, the wind pushes the vehicle around like a kite and the contact loses control. he has almost side swiped another vehicle due to the wind. the dealer could not duplicate the failure the first time. when the vehicle was taken to the dealer a second time, they replaced both front tires on february 9, 2008. the vehicle was dropped of to the dealer a third time and the dealer could not duplicate the failure. the current mileage was 2,169 and failure mileage was 293. updated 03/25/08. *lj the dealer replaced the front tires and performed a 4-wheel alignment. the vehcicle contined to perform the same. updated
Reported in: PICAYUNE MS || Crash: N || VIN #: 2S3DB417676
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
check engine light came on and dealer said that it was a defective camshaft. work on engine consisted of changing camshaft and rocker arms. dealer said that he has seen this problem on a few other 2007 suzuki xl7s. the problem is rust on the interior of the engine caused by the manner in which they are shipped across canada. apparently, a valve cover is left off so a bar code can be viewed while in transport. this may be a serious problem if the vehicle suddenly loses power and turns off due to rust.
Reported in: HARRIMAN NY || Crash: N || VIN #:
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
i bought by 2007suzuki xl7 in december 2006. ever since that time i had many different problems. the main one being the windshield wipers. whenever it rains/snow heavily, the wipers fail to work on the low and normal speed. in order for me to make them work, i have to put them on the high speed first and then shift the wipers down to the lower speed. when i went to the dealership to complain, they actually told me that there was some sort of recall on the wipers, so they went ahead and changed them. that never fixed the problem. on 5-10 more occasions, the wipers failed to work again. we brought the car in and explained the situation. the dealership couldn't duplicate the problem, so they wouldn't fix it. we came to find out that the wipers failed to work properly when there would be a significant amount of rain on the windshield. the wipers have not worked properly for another 6 months.
Reported in: SCHERERVILLE IN || Crash: N || VIN #: 2S3DA517376
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
tl*the contact owns a 2007 suzuki xl7. the contact stated that she cannot shift the vehicle out of park. the vehicle was towed to the dealer twice, but the failure has occurred on three different occasions. during one instance, the tow truck driver had to open the shifter case in order to get the vehicle out of park. both the dealer and the computer diagnostic have been unable to duplicate the failure. the failure mileage was 18,000 and current mileage was 18,200.
Reported in: WRIGHT CITY MO || Crash: N || VIN #: 2S3DA517276
EQUIPMENT
in 2007 we purchased a new 2007 xl7 suzuki. it now has 14,000 miles and is falling apart. first the luggage rack came loose- never had used it- i fixed this my self. next the vanity mirror on the sun visor broke off. now the drivers side door handle has falling off. all of this and every couple of weeks the check engine light comes on for a few days then goes off- the gas cap is not loose ! for the cost this car retails for you think it would last more than 1 or 2 years.
Reported in: SHELBY NC || Crash: N || VIN #: 2S3DB917176
LATCHES/LOCKS/LINKAGES
in 2007 we purchased a new 2007 xl7 suzuki. it now has 14,000 miles and is falling apart. first the luggage rack came loose- never had used it- i fixed this my self. next the vanity mirror on the sun visor broke off. now the drivers side door handle has falling off. all of this and every couple of weeks the check engine light comes on for a few days then goes off- the gas cap is not loose ! for the cost this car retails for you think it would last more than 1 or 2 years.
Reported in: SHELBY NC || Crash: N || VIN #: 2S3DB917176
STRUCTURE
in 2007 we purchased a new 2007 xl7 suzuki. it now has 14,000 miles and is falling apart. first the luggage rack came loose- never had used it- i fixed this my self. next the vanity mirror on the sun visor broke off. now the drivers side door handle has falling off. all of this and every couple of weeks the check engine light comes on for a few days then goes off- the gas cap is not loose ! for the cost this car retails for you think it would last more than 1 or 2 years.
Reported in: SHELBY NC || Crash: N || VIN #: 2S3DB917176
AIR BAGS:SIDE/WINDOW
side airbag malfunction.
Reported in: ROCKWALL TX || Crash: N || VIN #: 2S3DB417076
AIR BAGS:SIDE/WINDOW
side air bags deployed while driving down the street at approximately 30 miles an hour. there was no impact with anything. no rough road or potholes, it was a straight stretch of road, on a 4 lane road. the noise was so loud it almost made me deaf. the fumes were awful. i almost wrecked trying to pull out of the street. i did call the police whom wrote an incident report, because they had never seen this happen before.
Reported in: PARSONS TN || Crash: N || VIN #:
AIR BAGS:SIDE/WINDOW
traveling at 45-50 mph on a flat road, clear conditions. heard a loud bang inside vehicle, 4 side curtain (rollover) airbags deployed spontaneously. no impact with anything. horrible smell inside vehicle. felt a burning on my forehead. don't recall pulling off road.
Reported in: MOORESVILLE NC || Crash: N || VIN #: 2S3DB417576
ELECTRICAL SYSTEM
possible bad software issue. faulty (gone bad) 'voltage regulator chip" that controls voltage and alternator. when it malfunctions it causes entire system and motor to shut down. if you are driving it locks up transmission and you can not control car. been going on for months. dealership just jerking me around for months.
Reported in: MUNFORD AL || Crash: N || VIN #: 2S3DB417776
AIR BAGS:FRONTAL
airbag malfunction. light does not always initiate when there is a passenger in the car. my concern is that if there is an accident that the airbag will not operate properly or at all.
Reported in: TEANECK NJ || Crash: N || VIN #:
STEERING
i purchased a 2007 suzuki xl7 brand new, i have owned the car aprx 2 1/2 years. the power steering started making a noise and i assumed the power steering pump was going out on the vehicle. since i do alot of traveling the car is not under warranty. i had it checked out by a local mechanic and was told it was the rack and pinion that needed to replaced and would cost aprx $1000.00 but he could not get the part. i then called the local dealership and was told the part would cost aprx $600.00 but it was out of stock and on back order and they had no idea when it would be available. i then called suzuki corporation and was told the part was out of stock and on back order and they had no idea when it would be available. this has been going on for over a month and all i can get from anyone is the part is not available. the parts manager told me that a recall should be done because there was alot of trouble being reported. the suzuki rep has not helped any. i am paying for a car that does not need to be driven and the manufacturer cannot even supply the part that needs to be corrected. what if you are driving down the road and the steering either goes out or shuts down and someone is killed, what then maybe a recall. who wants to pay for a vehicle that you can't even get a part for repairs. all vacation plans have had to go on hold not knowing if money can be refunded or what is going to happen if the manufacturer cannot get the part then what are you supposed to do to get repairs performed.
Reported in: PELL CITY AL || Crash: N || VIN #: 2S3DB417376
STEERING
2007 suzuki xl7, this is the second time within 6 months that the steering gear needs to be replaced and now the part is on backorder (it has been on backorder for over a month now), i don't understand why this part is on backorder and now i'm driving the vehicle that needs repair. what other problems could driving this vehicle cause. someone please look into this and find out why the steering gear is on back order and why is their a problem six months after a new part was put in by the dealer..
Reported in: EFFINGHAM SC || Crash: N || VIN #:
COMMUNICATIONS:HORN ASSEMBLY
every time i get a car wash, my car horn stops working on my 2007 suzuki xl7. have replaced multiple times. suzuki told me not to wash my car and my horn will work fine(???). this is a major safety issue in both locking my car and with oncoming traffic to avoid any collisions.
Reported in: INDIANAPOLIS IN || Crash: N || VIN #: 2S3DA517176
STEERING
i am the owner of a 2007 suzuki xl7 and have noticed a noise coming from the steering wheel. i researched this on the internet and found that dealerships are stating this is the steering rack problem. my vehicle currently has approximately 60k miles so it is out of warranty. i have owned several vehicles with high mileage and never had any steering issues. it is scary to think that i may be driving this vehicle with my son and something would happen to the steering all together. i really like the vehicle but suzuki should look into this before something tragic happens to someone. if i had alternative transportation i would use it but have to rely on this vehicle for everything. until i can save enough money to pay for the repair there is no alternative but to drive it. the government can bail out banks but can't make a car company fix a potentially dangerous situation on a vehicle until someone is killed.
Reported in: BRADFORD MA || Crash: N || VIN #: 2S3DA217576
AIR BAGS
we have a 2007 suzuki xl-7. the side and back airbags deployed for no reason. we have a police report stating no accident or damage to the vehicle. suzuki will not take any responsibility for their product, geico cannot do anything unless they get a written statement from suzuki who refuses to talk to them and now me. this is a warranty issue since the suv is a 2007 and has only 27,000 miles. please help.
Reported in: MOUNT HOLLY NJ || Crash: N || VIN #: 2S3DB417776
AIR BAGS:SIDE/WINDOW
we have a 2007 suzuki xl-7. the side and back airbags deployed for no reason. we have a police report stating no accident or damage to the vehicle. suzuki will not take any responsibility for their product, geico cannot do anything unless they get a written statement from suzuki who refuses to talk to them and now me. this is a warranty issue since the suv is a 2007 and has only 27,000 miles. please help.
Reported in: MOUNT HOLLY NJ || Crash: N || VIN #: 2S3DB417776
ENGINE AND ENGINE COOLING
tl* the contact owns a 2007 suzuki xl7. while driving 70 mph she heard a clicking sound from under the hood area. she applied pressure on the accelerator pedal but there was a reduction of engine power. next the engine warning light illuminated on the instrument panel. the vehicle was taken to an authorized dealer on two separate occasions for the identical failures. the failures were contributed to the tenioners in the engine compartment. the vehicle has not been repaired at this time. the failure and current mileages were 47,000.
Reported in: AVON OH || Crash: N || VIN #: 2S3DA217376
VEHICLE SPEED CONTROL
throttle sticks wide-open on 2007 suzuki xl7 under passing situations.
Reported in: PINE CO || Crash: N || VIN #:
SEATS
i recently purchased a 2007 suzuki xl7 and at first i didn't notice that there was a problem with getting into the 3rd row because we didn't have a need to seat back there. but one day as i tried to recline the 2nd row seat to get to the 3rd row seating, the seat which is supposed to recline would not work. no matter how much i tried to pull on the lever that's supposed to release the seat it still wouldn't work. after lots of pushing on the seat and punching on it for about 5 mins., it finally reclined and my child was able to get to the 3rd row. after our trip, i tried to recline the seat so my child could get out but it was stuck again. there was no way that my child was able to get out of the 3rd row and because she's a teenager, there was no way she could climb over the seat in front of her or over the 3rd row seat to get out from the trunk. i thought there was a glitch with the seat and called the dealer to have it looked at. after which time the dealer called me back and said that the model has a tendency to do that. the dealer suggested that if it does happen again to just keep pulling and pushing on the recliner seat and it will eventually work. on numerous occasions it did the same thing. it has gotten to the point where we don't even sit back there for fear that the passenger will become trap. so, this is a concern to me because in case of an emergency there is no way that i would be able to get my child or passenger out of the 3rd row in time. i really would like someone to investigate this problem because the dealer knows of this problem but seem to look at it as a minor problem. in case of an emergency or accident, how is a person suppose to get out of the vehicle to avoid injuries? this is something i feel is serious and could potentially be life threatening.
Reported in: BROOKLYN PARK MN || Crash: N || VIN #: 2S3DA217876
AIR BAGS:SIDE/WINDOW
on april 18th, 2010, my husband was driving on a stretch of flat city street going approximately 25 mph. a loud bang went off in the car and white powder dispersed throughout the car. he pulled over and noted that all the curtain airbags had deployed. upon inspecting the car, no damage was noted. he did not remember hitting a pot hole or curb. he drove the car to where we were staying (we were visiting family in another state) and called our insurance company. geico came out two days later, took pics and denied the claim due to no impact. had no money to get vehicle towed right away so it sat for a month while we filed a complaint through the department of insurance. when we received a letter from insurance stating they would reopen the claim, we had it towed to a suzuki dealer. dealer claims they cannot pinpoint an impact and insurance just denied the claim a second time. we are now waiting for the manufacturer to come out and take a look. upon doing some research online, at least 4 other complaints with this same thing on the same model were reported. i have only been online about 35 minutes and am appalled at the number of complaints. and with all of the complaints, suzuki has refused to pay as well as insurance. the total for repair will be around $7000 and we are incredibly lucky our one year old was not in the car when the airbags went off. this could've resulted in a huge accident or injury. there is no doubt a recall needs to be issued for the safety of consumers!!
Reported in: COLORADO SPRINGS CO || Crash: N || VIN #: 2S3DA417776
STEERING
a couple of years ago when our xl7 was still under warranty neal suzuki in fort worth, texas, fixed the squeaky noise in our steering wheel by replacing the rack and pinion. today, july 14, 2010, the noise is back and has been back for approximately two months. i haven't noticed any performance issues with the steering other than it has been more sensitive than normal at freeway speeds, 60 and above. the noise is most annoying especially while maneuvering through parking lots. my mother-in-law and my wife's co-worker have experienced the same problem with their xl7s too. i called the service department and since my car is out of warranty i have to pay for the repair this time even though it's the same problem that i had before. what an outrage and rip-off! who's on the consumer's side? car corporations are to consumers as major league baseball umpires are to baseball teams and players. it seems they can do any thing wrong, make any bad call, without suffering any consequence, while the consumer has to pay the price and bre the burden.
Reported in: FORT WORTH TX || Crash: N || VIN #: 2S3DB417376
AIR BAGS:SIDE/WINDOW
i have a 2007 suzuki xl7 limited that was bought brand new and have been experiencing some issues that i have never had while owning two other suzuki suv's. on june 24th, 2010, my daughter was driving in traffic at 32 mph when the side airbags deployed. there was no impact to the vehicle. she did not hit anything and nobody hit her. she was not driving erratic nor irresponsibly and this was confirmed by a motorcycle police who was observing the traffic at the time this happened. my car is still under warranty, so i took the vehicle to the suzuki dealership and reported the incident. they stated that they had never heard of that happening and insinuated that the car had to have been driven recklessly for the deployment to happen. suzuki stated they could not do anything until the module had been tested, to determine what took place. it took more than a month for suzuki to inform me of their decision and that was after i called to find out what was going on. suzuki informed me that the module was found to be in good condition and reported that the vehicle experienced lateral g?s ranging from (-) 1.17 ~ (+) .91 ~ (-) 2.08 during the last 180 m/sec. max roll rate was 40 deg/sec @ 30 m/s. the data indicates that an evasive maneuver was taken causing the ros (roll over sensor) to sense an imminent rollover event, thus deploying the curtain air bags. suzuki refused to provide me with transportation during the month it took them to test the module and does not intend to fix my car even under warranty and a police officer as witness. for a customer who has bought three(3) brand new vehicle from this company, i find it a slap in the face to be treated like this. i would like this defect/malfunction investigated by nhtsa and suzuki to accept responsibility. my vehicle has less than 30k miles on it and is still under warranty, yet suzuki maintains even wth the evidence, that i must fix their $7k problem myself if i ever want to drive my vehicle again.
Reported in: KENT WA || Crash: N || VIN #: 2S3DA917576
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
tl* the contact owns a 2007 suzuki xl7. while driving at 25 mph, the vehicle began to overheat. the contact shut off the engine to allow it to cool. the entire console warning lights illuminated. the vehicle was towed to the dealer. the dealer advised that the passenger side fan motor failed yet the parts needed to make the repair were on a national backorder. the dealer was unable to provide an estimate of when the part would become available. the manufacturer advised they would contact the dealer and did not provide any further assistance. the vin was not available. the failure and current mileages were 57,027.
Reported in: STONE MOUNTAIN GA || Crash: N || VIN #:
ELECTRICAL SYSTEM
tl* the contact owns a 2007 suzuki xl7. the contact stated that if there was a power failure while in the vehicle, he noticed that one would be unable to exit the vehicle. the unlock/lock button was electronically controlled. he had to have someone get a second key to unlock the doors so he could get out of the vehicle. the vehicle had not been inspected or repaired. the contact called the manufacturer who offered no assistance. the current and failure mileages were approximately 18,000.
Reported in: MADISON AL || Crash: N || VIN #: 2S3DB317076
STEERING
i have had multiple issues w/my 2007 suzuki xl7. however, the most concerning is the steering wheel problem. not only have i had work done on the rack in 2008 but the noises have returned. our local service station said that they could not duplicate the noise no matter what they tried. yet, when i went to pick up my car i immediately heard the noise, went inside to grab a tech and made him ride w/me to hear the noise himself. he said that the noise was different from before and simply was a rubber seal that needed to be replaced. he said that it wasn't covered and "i was safe to drive w/it like this". i have multiple problems w/this vehicle that i'm now responsible for. i do not even know where to start in reference to what should be fixed first. financially it is a burden and most definitely an irritant as i am making monthly payments on a vehicle that is in major negative equity! i hope for my children's sake that nothing major goes wrong in this vehicle while we are riding in it!
Reported in: WEST SWANZEY NH || Crash: N || VIN #: 2S3DA217176
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
i am the original owner of a 2007 suzuki xl7. due to disabilities in the family i put several miles on this vehicle. from the beginning i have several issues w/this vehicle. because of suzuki's lack of concern/interest i have decided to make formal complaints about the "safety" issues today. if i was to list all problems with this vehicle i would be here all day. out of 4 passenger windows we currently have only 2 functioning. when diagnosed i was told that one window was the motor and the other was electrical. after paying $76.00 to the dealership to identify the electrical problem they told me that they would need at least an additional hour (additional $76.00) to find the wiring problem. i declined. i have made several calls to suzuki, about their product, to which they have replied i have too many miles on my car and they will do nothing for me. also, the latches that fold the middle seats down often stick. at any given time you can go to pull one up so as to fold the middle seats and they will not budge! we have already had this issue addressed way back in the beginning of owning the vehicle. when we brought it back in to have the multiple issues addressed (something suzuki suggested we do to see if we could help) we were told that "they would need to be taken apart to see what the problem was". for a cost, of course. we do not let our daughters ride in the third row seating for fear that if something happened they could not get out!! suzuki's rep (who i was told was on vacation and didn't know when he could consider our issues) quickly emailed back to the dealer "too many miles, not going to help". i cannot even begin to afford the multiple problems w/this car and the value has decreased so that trading it in is just not an option. my concern is that i drive my children in this car daily and everytime i hope and pray nothing major happens. my children now call the car the "lemon" or the "beater". as they too are well aware of all the problems w/the vehicle.
Reported in: WEST SWANZEY NH || Crash: N || VIN #: 2S3DA217176
ELECTRICAL SYSTEM
i am the original owner of a 2007 suzuki xl7. due to disabilities in the family i put several miles on this vehicle. from the beginning i have several issues w/this vehicle. because of suzuki's lack of concern/interest i have decided to make formal complaints about the "safety" issues today. if i was to list all problems with this vehicle i would be here all day. out of 4 passenger windows we currently have only 2 functioning. when diagnosed i was told that one window was the motor and the other was electrical. after paying $76.00 to the dealership to identify the electrical problem they told me that they would need at least an additional hour (additional $76.00) to find the wiring problem. i declined. i have made several calls to suzuki, about their product, to which they have replied i have too many miles on my car and they will do nothing for me. also, the latches that fold the middle seats down often stick. at any given time you can go to pull one up so as to fold the middle seats and they will not budge! we have already had this issue addressed way back in the beginning of owning the vehicle. when we brought it back in to have the multiple issues addressed (something suzuki suggested we do to see if we could help) we were told that "they would need to be taken apart to see what the problem was". for a cost, of course. we do not let our daughters ride in the third row seating for fear that if something happened they could not get out!! suzuki's rep (who i was told was on vacation and didn't know when he could consider our issues) quickly emailed back to the dealer "too many miles, not going to help". i cannot even begin to afford the multiple problems w/this car and the value has decreased so that trading it in is just not an option. my concern is that i drive my children in this car daily and everytime i hope and pray nothing major happens. my children now call the car the "lemon" or the "beater". as they too are well aware of all the problems w/the vehicle.
Reported in: WEST SWANZEY NH || Crash: N || VIN #: 2S3DA217176
LATCHES/LOCKS/LINKAGES
i am the original owner of a 2007 suzuki xl7. due to disabilities in the family i put several miles on this vehicle. from the beginning i have several issues w/this vehicle. because of suzuki's lack of concern/interest i have decided to make formal complaints about the "safety" issues today. if i was to list all problems with this vehicle i would be here all day. out of 4 passenger windows we currently have only 2 functioning. when diagnosed i was told that one window was the motor and the other was electrical. after paying $76.00 to the dealership to identify the electrical problem they told me that they would need at least an additional hour (additional $76.00) to find the wiring problem. i declined. i have made several calls to suzuki, about their product, to which they have replied i have too many miles on my car and they will do nothing for me. also, the latches that fold the middle seats down often stick. at any given time you can go to pull one up so as to fold the middle seats and they will not budge! we have already had this issue addressed way back in the beginning of owning the vehicle. when we brought it back in to have the multiple issues addressed (something suzuki suggested we do to see if we could help) we were told that "they would need to be taken apart to see what the problem was". for a cost, of course. we do not let our daughters ride in the third row seating for fear that if something happened they could not get out!! suzuki's rep (who i was told was on vacation and didn't know when he could consider our issues) quickly emailed back to the dealer "too many miles, not going to help". i cannot even begin to afford the multiple problems w/this car and the value has decreased so that trading it in is just not an option. my concern is that i drive my children in this car daily and everytime i hope and pray nothing major happens. my children now call the car the "lemon" or the "beater". as they too are well aware of all the problems w/the vehicle.
Reported in: WEST SWANZEY NH || Crash: N || VIN #: 2S3DA217176
STEERING
when i bought my 2007 suzuki xl 7 luxury, i was not aware of any problems. i did notice i was always running low of power steering fluid. my parking space was starting to show signs of a leak. i thought it was oil or something, but only to find out it's power steering. by the time i found this out my 36k miles were over. i've been researching, and there's other people with the power steering problem. it is getting worse and i hate to have it affect everything else. i have to fill up every month, and the squealing is terrible. the power steering was defective in the first place.
Reported in: DENVER CO || Crash: N || VIN #: 2S3DA517976
UNKNOWN OR OTHER
the chrome plating on the interior door handles have started to peel and caused a painful bleeding cut.
Reported in: HENDERSON NV || Crash: N || VIN #: 2S3DA217276
AIR BAGS
tl* the contact owns a 2007 suzuki xl7. the contact was driving 35 mph when both the driver and passenger frontal air bags deployed and exploded independently. the dealer was contacted and advised that there were no recalls for the failure and no further assistance was offered. the manufacturer was not contacted and the vehicle was not repaired. the vin was not available. the failure mileage was 96,000.
Reported in: MUNHALL PA || Crash: N || VIN #:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
engine trouble light came on nov. 2009. talked to dealership they said the light had to be on at time of comp. diagnostic. came on again in dec. 2009. had diagnostic done at dealer & independently, the code indicated a cylinder misfire. the dealership ordered parts, which took two months to get (feb. 2010). in the mean time the car was running with a cylinder misfire the whole time causing it to run hot, which created a large burn hole in the front exhaust pipe/converter assembly (which suzuki attributed to a poor engine ground). the dealership "fixed" the cylinder misfire by replacing some 34 internal parts associated with the cam shaft or crank "tensioner and guide". two months later (april 2010)the alternator mounting bolt and pulley assembly (recall nhtsa # 10v25000)both broke. that is where the dealership notice the hole in the front exhaust and attributed it to a "poor engine ground" when an independent firestone mechanic already told me that hole was a direct result of the engine running hot for so long due to the "cylinder misfire". now here it is a year later and the same problem is present. i believe there is a manufacturing quality defect issue.
Reported in: CLEVELAND OH || Crash: N || VIN #: 2S3DA217476
STEERING
tl* the contact owns a 2007 suzuki xl7. the contact stated that the steering wheel was making a strange noise and water was entering the vehicle on the passenger side floorboard. the contact stated that the water initially leaked from the sunroof which was taken to the dealer and repaired, but the problem persisted. from the leakage, mold began to form in the vehicle. it was taken to an authorized dealer who offered no assistance. the vehicle was also taken to a second dealer for the steering wheel failures where the contact was advised that the bushings would need to be replaced. the vehicle was not repaired, as the part needed for repairs was on backorder. the horn had also failed but the manufacturer was not notified of the failure. the vin was unavailable and the current mileage was 48,082. the failure mileage was 35,000.
Reported in: AMERICUS GA || Crash: N || VIN #: 2S3DB917776
VISIBILITY:SUN ROOF ASSEMBLY
tl* the contact owns a 2007 suzuki xl7. the contact stated that the steering wheel was making a strange noise and water was entering the vehicle on the passenger side floorboard. the contact stated that the water initially leaked from the sunroof which was taken to the dealer and repaired, but the problem persisted. from the leakage, mold began to form in the vehicle. it was taken to an authorized dealer who offered no assistance. the vehicle was also taken to a second dealer for the steering wheel failures where the contact was advised that the bushings would need to be replaced. the vehicle was not repaired, as the part needed for repairs was on backorder. the horn had also failed but the manufacturer was not notified of the failure. the vin was unavailable and the current mileage was 48,082. the failure mileage was 35,000.
Reported in: AMERICUS GA || Crash: N || VIN #: 2S3DB917776
ELECTRICAL SYSTEM
tl* the contact owns a 2007 suzuki xl7. the contact stated that the steering wheel was making a strange noise and water was entering the vehicle on the passenger side floorboard. the contact stated that the water initially leaked from the sunroof which was taken to the dealer and repaired, but the problem persisted. from the leakage, mold began to form in the vehicle. it was taken to an authorized dealer who offered no assistance. the vehicle was also taken to a second dealer for the steering wheel failures where the contact was advised that the bushings would need to be replaced. the vehicle was not repaired, as the part needed for repairs was on backorder. the horn had also failed but the manufacturer was not notified of the failure. the vin was unavailable and the current mileage was 48,082. the failure mileage was 35,000.
Reported in: AMERICUS GA || Crash: N || VIN #: 2S3DB917776
SERVICE BRAKES, HYDRAULIC
the brakes of the car becomes hard and locks the car from moving. the dash board will show traction light on with the reading "traction control service / stability control service" the first incident happened september 2010. miles covered 55391 . matter taken with suzuki and the dealer. they said the brake pads wore out, so replaced the pads and the rotor for $536.00. the problem repeated but after 2 hrs brakes got released. the traction control and stability control switch was put off to avoid the danger of the vehicle getting auto braked in the middle of the highway. however the switch did not work and the problem repeated two times. taken up with another dealer. they have stated that brakes and rotor need to be replaced with certain other kits for a price of $2100. talking with suzuki and they stated that the vehicle is not under warranty. hence, i have to pay for the repair. i fail to understand how can the brake pads lock the moving vehicle automatically. it is the most dangerous situation especially on highways. someone please help.
Reported in: EAST BRUNSWICK NJ || Crash: N || VIN #: 2S3DA417X76
SERVICE BRAKES, HYDRAULIC
the brakes of the car becomes hard and locks the car from moving. the dash board will show traction light on with the reading "traction control service / stability control service" the first incident happened september 2010. miles covered 55391 . matter taken with suzuki and the dealer. they said the brake pads wore out, so replaced the pads and the rotor for $536.00. the problem repeated but after 2 hrs brakes got released. the traction control and stability control switch was put off to avoid the danger of the vehicle getting auto braked in the middle of the highway. however the switch did not work and the problem repeated two times. taken up with another dealer. they have stated that brakes and rotor need to be replaced with certain other kits for a price of $2100. talking with suzuki and they stated that the vehicle is not under warranty. hence, i have to pay for the repair. i fail to understand how can the brake pads lock the moving vehicle automatically. it is the most dangerous situation especially on highways. someone please help.
Reported in: EAST BRUNSWICK NJ || Crash: N || VIN #: 2S3DA417X76
ELECTRICAL SYSTEM: INSTRUMENT PANEL
my car speedometer is not working it started all of a sudden reading 120 miles an hour when i was driving 30 miles per hour also my speedometer reads 120 miles per hour when car is stopped.
Reported in: MINERAL WA || Crash: N || VIN #: 2S3DA417176
VEHICLE SPEED CONTROL
my speedometer reads a different speed some times when i'm driving it will say 110 miles an hour when i'm driving only 30 miles per hour. some times it will stick on at 55 miles per hour. some times it just won't read at all while i'm driving it will be stuck in 0 miles per hour.
Reported in: MINERAL WA || Crash: N || VIN #: 2S3DA417176
VEHICLE SPEED CONTROL
my speedometer reads a different speed some times when i'm driving it will say 110 miles an hour when i'm driving only 30 miles per hour. some times it will stick on at 55 miles per hour. some times it just won't read at all while i'm driving it will be stuck in 0 miles per hour.
Reported in: MINERAL WA || Crash: N || VIN #: 2S3DA417176
VEHICLE SPEED CONTROL
my speedometer reads a different speed some times when i'm driving it will say 110 miles an hour when i'm driving only 30 miles per hour. some times it will stick on at 55 miles per hour. some times it just won't read at all while i'm driving it will be stuck in 0 miles per hour.
Reported in: MINERAL WA || Crash: N || VIN #: 2S3DA417176
STEERING
i am the original owner of a 2007 suzuki xl7. i bought my vehicle from talisman suzuki in houston back in september of 2007. five months after i purchased the vehicle i began to have issues with the tire monitoring systems. a year later at 50,000 miles i noticed that my vehicle was hard to steer, so i took it into the dealer. i have a 100, 000 mile bumper to bumper warranty but i was told that the power steering pump was leaking and that is what was causing the hard steering. i informed the dealer that my vehicle has never leaked power steering and too this day i have not added any power steering fluid and my power steering reservoir is full. i promised myself that i would never buy another suzuki because i am a faithful buyer, i have had nothing but suzuki's since i started purchasing vehicles in 1990. i was very disappointed in suzuki for not trying to solve this problem. i hope and pray that the vehicle does not lock while i am transporting my children . i contacted the marketing person and suzuki and they did not offer any solutions besides paying $1000 to get it fixed. recently i took my vehicle to get an oil change and the mechanic there told me that it is a rack pinion issue and that i was not the first person with that problem on the suzuki xl7. the mechanic informed me that there was a recall of this issued because he has called the dealer for some of his clients and suzuki fixed there problem eventhough they refused in the beginning.
Reported in: 77487 TX || Crash: N || VIN #:
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
i am the original owner of a 2007 suzuki xl7. i bought my vehicle from talisman suzuki in houston back in september of 2007. five months after i purchased the vehicle i began to have issues with the tire monitoring systems. a year later at 50,000 miles i noticed that my vehicle was hard to steer, so i took it into the dealer. i have a 100, 000 mile bumper to bumper warranty but i was told that the power steering pump was leaking and that is what was causing the hard steering. i informed the dealer that my vehicle has never leaked power steering and too this day i have not added any power steering fluid and my power steering reservoir is full. i promised myself that i would never buy another suzuki because i am a faithful buyer, i have had nothing but suzuki's since i started purchasing vehicles in 1990. i was very disappointed in suzuki for not trying to solve this problem. i hope and pray that the vehicle does not lock while i am transporting my children . i contacted the marketing person and suzuki and they did not offer any solutions besides paying $1000 to get it fixed. recently i took my vehicle to get an oil change and the mechanic there told me that it is a rack pinion issue and that i was not the first person with that problem on the suzuki xl7. the mechanic informed me that there was a recall of this issued because he has called the dealer for some of his clients and suzuki fixed there problem eventhough they refused in the beginning.
Reported in: 77487 TX || Crash: N || VIN #:
AIR BAGS:SIDE/WINDOW
on february 4, 2011, i was driving between 10-15mph on a very rough road due to the city of tulsa not clearing the roads after 12 inches of snow. all of the sudden all side air bags went off. that day i drove it to the dealership. i did not get it back until april 23, 2011. i was giving every excuse in the book on about every day on why it was taking so long to get fixed. an insurance check was issued to the repair shop february 18th. the parts were not ordered until around the 28th. i was told they could not find the seat belts and i was asked to try to find some online. once i provided two sites to the repair shop they claimed they can only order from suzuki. my wife informed the dealership she was going to report this to the local media outlet. all of the sudden seat belts appeared 1000 miles away. they even argued about having to get them. the insurance company (farmers) wants a recall on the rollover sensor, and requested the repair shop to contact suzuki. the repair shop want me to do this. i had to pay for the sensor being farmers thinks it is defective. $447.49 total bill $5766.73.
Reported in: GLENPOOL OK || Crash: N || VIN #: 2S3DA417X76
AIR BAGS
on february 4, 2011, i was driving between 10-15mph on a very rough road due to the city of tulsa not clearing the roads after 12 inches of snow. all of the sudden all side air bags went off. that day i drove it to the dealership. i did not get it back until april 23, 2011. i was giving every excuse in the book on about every day on why it was taking so long to get fixed. an insurance check was issued to the repair shop february 18th. the parts were not ordered until around the 28th. i was told they could not find the seat belts and i was asked to try to find some online. once i provided two sites to the repair shop they claimed they can only order from suzuki. my wife informed the dealership she was going to report this to the local media outlet. all of the sudden seat belts appeared 1000 miles away. they even argued about having to get them. the insurance company (farmers) wants a recall on the rollover sensor, and requested the repair shop to contact suzuki. the repair shop want me to do this. i had to pay for the sensor being farmers thinks it is defective. $447.49 total bill $5766.73.
Reported in: GLENPOOL OK || Crash: N || VIN #: 2S3DA417X76
SEAT BELTS
on february 4, 2011, i was driving between 10-15mph on a very rough road due to the city of tulsa not clearing the roads after 12 inches of snow. all of the sudden all side air bags went off. that day i drove it to the dealership. i did not get it back until april 23, 2011. i was giving every excuse in the book on about every day on why it was taking so long to get fixed. an insurance check was issued to the repair shop february 18th. the parts were not ordered until around the 28th. i was told they could not find the seat belts and i was asked to try to find some online. once i provided two sites to the repair shop they claimed they can only order from suzuki. my wife informed the dealership she was going to report this to the local media outlet. all of the sudden seat belts appeared 1000 miles away. they even argued about having to get them. the insurance company (farmers) wants a recall on the rollover sensor, and requested the repair shop to contact suzuki. the repair shop want me to do this. i had to pay for the sensor being farmers thinks it is defective. $447.49 total bill $5766.73.
Reported in: GLENPOOL OK || Crash: N || VIN #: 2S3DA417X76
STEERING
my steering wheel on my 2007 suzuki xl7 has always made a little noise when turning,but in the past 6 mos.it sounds horrible and is more difficult to steer. saw there was a recall on 06,could you please check on this and see if same problem. dealership want help me. i read recall on 06 and mine sound like the same thing and im afraid it will get worse and cause me not to be able to steer it and have an accident...any recommendations? [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Reported in: JACKSONVILLE AL || Crash: N || VIN #: 2S3DB417476
STEERING
my 2007 suzuki xl7 (48,000 miles) has become very difficult to steer, which has also become a safety issue. research has told me that, what seems to be a very similar, if not exact, problem exists with the 2006 model. suzuki apparently was not willing to fix the 2006 problem free of charge initially but in some cases, after multiple complaints, did. this steering problem should not be an issue on a car with 48,000. i will be calling suzuki and hopefully get some results before something serious occurs.
Reported in: BARNESVILLE PA || Crash: N || VIN #: 2S3DA217276
AIR BAGS:FRONTAL
i am an owner of a 2007 suzuki xl-7 awd limited version. about a year after purchase, the passenger airbag located immediately below the passenger side front dash board began to show an outline in the dashboard. it appears like there is some pressure from the inside of the airbag pushing up against the dashboard material and cutout for the airbag deployment area. the airbag has not yet deployed not has the vehicle been in any accidents. it appears there is a poor quality dash material or a defective airbag. i am concern that when the airbag is needed, it will not deploy. suzuki would not even replace it while under warranty because they determined there was nothing wrong with it. now that its out of warranty, the problem is still evident and may become worst with time.
Reported in: DESOTO TX || Crash: N || VIN #: 2S3DA717976
STEERING:COLUMN
i purchased my xl7 new from shortline suzuki in 2009. it has 43,000 miles on it and it has developed a noise in the steering column, i had the dealership check the issue and was told the steering rack needed replacement, i have driven this vehicle for only 2 years!! this is a defect, not an isolated incident, as many have complained here and in the suzuki forums. i also have had water leak into the vehicle from the sun roof as reported by another owner. i cannot express how disappointed i am with the quality of this vehicle. i purchased new so i would not have spend time in the shop, yet i have had a myriad of issues. *kb
Reported in: DENVER CO || Crash: N || VIN #: 2S3DA917676
STEERING
i purchased my xl7 new from shortline suzuki in 2009. it has 43,000 miles on it and it has developed a noise in the steering column, i had the dealership check the issue and was told the steering rack needed replacement, i have driven this vehicle for only 2 years!! this is a defect, not an isolated incident, as many have complained here and in the suzuki forums. i also have had water leak into the vehicle from the sun roof as reported by another owner. i cannot express how disappointed i am with the quality of this vehicle. i purchased new so i would not have spend time in the shop, yet i have had a myriad of issues. *kb
Reported in: DENVER CO || Crash: N || VIN #: 2S3DA917676
VISIBILITY:SUN ROOF ASSEMBLY
i purchased my xl7 new from shortline suzuki in 2009. it has 43,000 miles on it and it has developed a noise in the steering column, i had the dealership check the issue and was told the steering rack needed replacement, i have driven this vehicle for only 2 years!! this is a defect, not an isolated incident, as many have complained here and in the suzuki forums. i also have had water leak into the vehicle from the sun roof as reported by another owner. i cannot express how disappointed i am with the quality of this vehicle. i purchased new so i would not have spend time in the shop, yet i have had a myriad of issues. *kb
Reported in: DENVER CO || Crash: N || VIN #: 2S3DA917676
POWER TRAIN
i'm the original owner of the 2007 xl7. i purchased my vehicle in july of 07 and i have had nothing but problems and countless repairs. i have to drive my car alot with 5 active children so i'm out of warranty. the first issue started with the electrical system at about 50k miles the system would shut down and lock you in the car this was the computer that wasn't covered under the power train warranty so it was out of pocket cost of about 1100.00 dollars. i got the corp office to pay half after putting up a fuss. then the check engine light came on right afterwards and have pretty much stayed on and it keeps telling me the gas cap is loose which it's not but i purchased another gas cap but still same issue. i then had problems with the power steering hard to turn and making a loud noise which was another out of pocket expense of about 500.00 and about 70k miles.my windshield wiper pump stopped working all the sudden. it would work on the back window but not the front and it has plenty of fluid in it. i have now issues with the timing chains and there are three different chains on the car and all will need to be replaced and this will cost another 2500.00 per the dealership and about 15 to 17 hours to fix. overall this is the worst vehicle i have ever purchased and i regret it daily. the inside is made of cheap materials. my mirrors under the sunvisors fell of within the first two months of buying the vehicle. i wouldn't wish this nightmare on anyone. this vehicle isn't worth it and i'm paying for a vehicle that i don't feel safe for driving.
Reported in: FORT WORTH TX || Crash: N || VIN #: 2S3DA217676
VISIBILITY
i'm the original owner of the 2007 xl7. i purchased my vehicle in july of 07 and i have had nothing but problems and countless repairs. i have to drive my car alot with 5 active children so i'm out of warranty. the first issue started with the electrical system at about 50k miles the system would shut down and lock you in the car this was the computer that wasn't covered under the power train warranty so it was out of pocket cost of about 1100.00 dollars. i got the corp office to pay half after putting up a fuss. then the check engine light came on right afterwards and have pretty much stayed on and it keeps telling me the gas cap is loose which it's not but i purchased another gas cap but still same issue. i then had problems with the power steering hard to turn and making a loud noise which was another out of pocket expense of about 500.00 and about 70k miles.my windshield wiper pump stopped working all the sudden. it would work on the back window but not the front and it has plenty of fluid in it. i have now issues with the timing chains and there are three different chains on the car and all will need to be replaced and this will cost another 2500.00 per the dealership and about 15 to 17 hours to fix. overall this is the worst vehicle i have ever purchased and i regret it daily. the inside is made of cheap materials. my mirrors under the sunvisors fell of within the first two months of buying the vehicle. i wouldn't wish this nightmare on anyone. this vehicle isn't worth it and i'm paying for a vehicle that i don't feel safe for driving.
Reported in: FORT WORTH TX || Crash: N || VIN #: 2S3DA217676
POWER TRAIN
i have a suzuki xl7 2007 keep making noise from the power steering like 2 plastic squce to eachother. i check my power steering fluid still looking full and i don't know why keep making noise from the power steering. i don't' know its going to safe to drive while making noise. can some one do something about it because i hate it. i am going to trade for new car and not suzuki car no more.
Reported in: ST. PAUL MN || Crash: N || VIN #:
STEERING
tl* the contact owns a 2007 suzuki xl7 awd. the contact stated while driving approximately 55 mph the steering wheel suddenly became very difficult to turn. the owner noticed that there was no power steering fluid in the reservoir. the vehicle was taken to an independent mechanic who advised him that he needed a power steering pump. the power steering pump was repaired; however, after driving the vehicle within a few miles, the failure occurred again. the manufacturer was notified and offered no assistance. the failure mileage was approximately 57,000.
Reported in: TURTLE CREEK PA || Crash: N || VIN #: 2S3DA221797
ELECTRICAL SYSTEM
the engine overheated due to wiring shorting out on two fan motors. no fuse was tripped or light came on. both motors shorted causing the connectors in the wiring harness to melt. melting was discovered by local dealer. the wiring is being removed. i have pictures and i have documented the problem. the parts being kept due to seriousness of the defect.
Reported in: KELLER TX || Crash: N || VIN #: 2S3DB717876
STEERING
my 2007 suzuki xl7 was being serviced for approximately two weeks for engine trouble. the dealer called me and stated that during a test drive the steering had severely tightened up and was hard to drive. they called back and quoted the fix to be about $2800. the dealer stated they had seen this issue before and that there is a defect in the steering system for the xl7. they also told me that suzuki would not pick up any of the cost for this repair. i have researched online and found similar complaint from many 2007 xl7 owners and even saw that there was a recall for steering problems for the 2006 model year. needless to say, i am very disapointed with suzuki and there lack of action on this matter. *tt
Reported in: CORAOPOLIS PA || Crash: N || VIN #: 2S3DA417076
ELECTRICAL SYSTEM
tl* the contact owns a 2007 suzuki xl7. the contact stated all of the gauges on the instrument panel failed to function. the dealer was not notified of the failure. the manufacturer was notified and stated there were no recalls and offered no assistance. the failure mileage was 53,000.
Reported in: WAXHAW ND || Crash: N || VIN #: 2S3DA417276
STEERING
tl* the contact owns a 2007 suzuki xl7. the contact stated that the steering wheel would become difficult to steer and at times, would exhibit an abnormal noise. the dealer diagnosed that the rack and pinion would need to be replaced. the manufacturer was notified, but denied any assistance with repair to the defect. the vehicle was not repaired. the failure mileage was 45,000 and the current mileage was 60,000.
Reported in: ESSENCE AL || Crash: N || VIN #: 2S3DB217776
EQUIPMENT:ELECTRICAL:AIR CONDITIONER
tl* the contact owns a 2007 suzuki xl7. while the vehicle was parked the contact noticed the driver and passenger side floor board were wet due to water leaking from underneath the dash board. there was also water inside the front interior lighting cover on the roof of the vehicle. the vehicle was taken to the dealer for diagnostic testing. the technician stated the air conditioner lines were clogged and had to be flushed in order to repair the failure. after the vehicle was repaired, the failure continued to occur. the vehicle was not repaired. the approximate failure mileage was 100,000.
Reported in: WEDGEFIELD SC || Crash: N || VIN #: 2S3DB417476
ELECTRICAL SYSTEM
tl* the contact owns a 2007 suzuki xl7. the contact started the ignition and all of the doors automatically locked and could not be unlocked. after three attempts, the doors were eventually unlocked by a person on the exterior of the vehicle using the key fob. the vehicle was not diagnosed for the malfunction. the contact had not notified the manufacturer of the one time occurrence. the approximate failure mileage was 15,000. updated 12/20/11*lj updated 01/19/12
Reported in: INVERNESS FL || Crash: N || VIN #: 2S3DB117276
LATCHES/LOCKS/LINKAGES
tl* the contact owns a 2007 suzuki xl7. the contact started the ignition and all of the doors automatically locked and could not be unlocked. after three attempts, the doors were eventually unlocked by a person on the exterior of the vehicle using the key fob. the vehicle was not diagnosed for the malfunction. the contact had not notified the manufacturer of the one time occurrence. the approximate failure mileage was 15,000. updated 12/20/11*lj updated 01/19/12
Reported in: INVERNESS FL || Crash: N || VIN #: 2S3DB117276
STEERING
hearing a noise in the steering, reported to dealership along with other service issues in feb. 2011..was told that something was going on with the power steering did not have repaired due to cost quoted at that time.... reported again today -11/11/11 at dealership and am now told that the components in the steering gear are bad, and is not warrantied. was also told that these components are not designed to go bad? well what caused it then, and if that's the case then why won't suzuki do something?? i was quoted a repair cost of $800!. cannot have repaired today due to the cost. i asked question if the manufacturer would assist with the cost, was told no. i see several other complaints regarding this same issue and nothing is being done by suzuki..is there a class action suit out there regarding this? what can we do to get one started. or maybe this may fall under the lemon law? or was this ever a recall issue? very disappointed with suzuki, i purchased the vehicle brand new in 2007 and have not had any other major problems until this!. any feedback would be appreciated. thanks
Reported in: SOUTHFIELD MI || Crash: N || VIN #:
TIRES
i have a 2007 xl-7 & the metal stem leading from tpms sensor in the tire just broke off which resulted in a blow out on the tire. had i not have stopped or been traveling at a high rate of speed like on the interstate it could have caused an accident. could you please look into whether or not this is an ongoing problem. i did some research & found several blogs of people reporting this to be a problem. thanks for your help!
Reported in: CHATTANOOGA TN || Crash: N || VIN #: 2S3DB217076
STEERING
i was driving around the school, waiting to pick up my kids and when i attempted to turn the corner my steering locked up. i could hardly move the wheel and couldn't figure out what had happened. i thought i had something caught in my tires, which really scared me being near a school. i got out and didn't see anything, but when i got in and continued to drive, i couldn't steer well at all. after some time driving with this condition, i realized that i could steer better if i accelerated into the curve, but that doesn't seem very safe, especially on icy roads. my steering always had a little "growl" to it, but when this happened, it got much louder. i have read on this page and others that other suzuki xl7's have this same issue, there was even a recall on the 2006 model, but they are not helping on the 2007 model. this is extremely frustrating. it is a safety hazard and should be addressed. i have three kids that i need to drive around and i don't have money to keep sinking into this car. i had to replace the timing chain at 70,000 miles, which is also ridiculous. i continue to have electrical problems with this vehicle as well. at one point last year, my car turned off while driving 55 mph. i had to pull over and try to restart it. after a few minutes, it did start, but they couldn't recreate the problem or tell me what was wrong. my battery also keeps dying, the factory cd player thinks it has a cd in it and won't work, the temperature display is never correct, and the front tire pressure displays on the rear tires. not to mention that the oil change tech's rarely can figure out how to reset the indicator in this model. extremely poor design/parts. i can live with the inconvenience of the displays, but please do something to address this steering issue - it is not safe, and it is happening to lots of us! i will never buy another suzuki.
Reported in: NUNN CO || Crash: N || VIN #: 2S3DA217776
VISIBILITY
i bought this vehicle and want to know if it was under a recall.
Reported in: DUTCH QUARTER AE || Crash: N || VIN #: 2S3DA717176
STEERING
i purchased my 2007 x7 new from a dealership that closed within 6 months of the purchase (that should have told me something) fortunately, i haven't had any major issues since the purchase until recently. thank goodness, because there are only 2 suzuki dealerships within 120 miles of me. over the course of the last several months, the power steering has become very sluggish and difficult to turn, and makes a lot of noise whenever i turn. in reading the many other vehicle complaints, i see this is a common problem with this make and model. i've been to one of the 2 dealerships in all of houston, texas and was told it needs a new steering gear box, which would run about $800+ . this vehicle has about 68000 miles on it, and of course although it has an 80,000 power train warranty, and despite the fact that this appears to be a common problem with the xl7, suzuki will not cover this problem under this warranty. i hope the nhtsa will help represent the many suzuki owners who are being shafted by this company's apparent lack of concern for the safety and well being of it's customers. there should be an immediate recall of vehicles impacted by this issue. i will never buy a suzuki again!
Reported in: LUFKIN TX || Crash: N || VIN #: 2S3DB917276
AIR BAGS
wednesday, 2-1-12 at approximately 1:20 central time i was driving 30-40 mph range north on 132nd st. just passed eagle run drive on a clear day that was sunny and in the lower 60's, my side impact curtain air bags on both sides deployed in all three rows. i do not think i hit a bump or swerved my wheel but do know i did not do anything i have not done in my car before. there was no impact damage to my car on any sides. i am currently in contact with suzuki. i am concerned as i found at least 7 other cases with similar stories on the web in which suzuki blames the driver saying the sensors detected an imminent rollover or erratic driving and dragged out their response time over months other with result being refusal to pay. i feel there is an underlying issue , "the perfect storm" of circumstances that they are missing which needs addressed. i want them to do the right thing and pay my deductible and rental as well as reimburse my insurance company. but more importantly they need to fix this on a larger scale to ensure no one else is a victim of these circumstances. i will have the auto shop save all the data recording devices and would ask that you contact me as to the appropriate safety inspection address to send them to. *kb
Reported in: OMAHA NE || Crash: N || VIN #: 2S3DA917376
ENGINE AND ENGINE COOLING
tl* the contact owns a 2007 suzuki xl7. the contact stated that the check engine light illuminated on the instrument panel upon starting the vehicle. the vehicle was taken to an independent repair shop and the contact was informed that the timing chain needed to be repaired. the vehicle was then taken to an authorized dealer and the contact was informed that the timing chain was stretched and the failure had been present since the purchase of the vehicle. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 102,000.
Reported in: ROCKINGHAM NC || Crash: N || VIN #: 2S3DB317776
STEERING
tl* the contact owns a 2007 suzuki xl7. the contact stated that while attempting to exit a parking space, the power steering assist failed. the contact stated that he could hardly steer the vehicle and would have to engage the accelerator pedal in order to regain some type of control over the steering. the vehicle was taken to the dealer who diagnosed that the rack and pinion, and the power steering pump needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was no longer under warranty. the vehicle was not repaired. the failure mileage was 58,000 and the current mileage was 70,500.
Reported in: WESTVILLE NJ || Crash: N || VIN #: 2S3DB517376
ELECTRICAL SYSTEM
family was traveling to town when we smelled something that smelled like wires burning. upon inspecting the vehicle, the smell disappeared. upon leaving the stop sign we were at, we traveled about a quarter of a mile & the driver (myself), started to smell smoke. i then pulled over to further inspect the vehicle at which time, i turned on the overhead lamp in the vehicle since it was starting to get dark, & noticed that the whole front dashboard at this point, was glowing red, orange, & blue & thick black smoke was boiling up on the entire inside windshield & that the truck on the driver's side was fully engulfed in flames behind the dashboard. i immediately got my children (teenagers) out of the truck & leaned over to grab my purse & saw that there was blue flames dripping down from under the dashboard onto the floor where my feet had previously been just seconds before. we all ran as fast & as far as we possibly could away from the vehicle to safety. within 3 minutes of getting safely out of the truck (by the grace of god), the entire truck was fully engulfed in flames. the trucks windows had at this point, already had started blowing out & shattering & it was shooting huge basketball size fireballs out of the top of the truck into the fields that were beside the road we were on. the local fire department had arrived on the scene at 4 minutes after the truck had caught on fire, & the flames were nearly 30 to 40 feet above the truck. the fire department as well as the fire chief, determined the cause of the fire was due to an electrical failure and/or malfunction within the truck itself. i am just very thankful to the good lord that we all got out safely. if, i had kept driving, the fire department stated that we all could have passed out from smoke inhalation & possibly lost our lives that night. i just wanted others to be aware of this very serious situation.
Reported in: GUYTON GA || Crash: N || VIN #: 2S3DB417976
ENGINE AND ENGINE COOLING
family was traveling to town when we smelled something that smelled like wires burning. upon inspecting the vehicle, the smell disappeared. upon leaving the stop sign we were at, we traveled about a quarter of a mile & the driver (myself), started to smell smoke. i then pulled over to further inspect the vehicle at which time, i turned on the overhead lamp in the vehicle since it was starting to get dark, & noticed that the whole front dashboard at this point, was glowing red, orange, & blue & thick black smoke was boiling up on the entire inside windshield & that the truck on the driver's side was fully engulfed in flames behind the dashboard. i immediately got my children (teenagers) out of the truck & leaned over to grab my purse & saw that there was blue flames dripping down from under the dashboard onto the floor where my feet had previously been just seconds before. we all ran as fast & as far as we possibly could away from the vehicle to safety. within 3 minutes of getting safely out of the truck (by the grace of god), the entire truck was fully engulfed in flames. the trucks windows had at this point, already had started blowing out & shattering & it was shooting huge basketball size fireballs out of the top of the truck into the fields that were beside the road we were on. the local fire department had arrived on the scene at 4 minutes after the truck had caught on fire, & the flames were nearly 30 to 40 feet above the truck. the fire department as well as the fire chief, determined the cause of the fire was due to an electrical failure and/or malfunction within the truck itself. i am just very thankful to the good lord that we all got out safely. if, i had kept driving, the fire department stated that we all could have passed out from smoke inhalation & possibly lost our lives that night. i just wanted others to be aware of this very serious situation.
Reported in: GUYTON GA || Crash: N || VIN #: 2S3DB417976
ELECTRICAL SYSTEM
the air bag is malfunctioning, the lights kept coming on. the dealer i bought the vehicle from agreed to fix the problem if i purchased the vehicle. well it was too expensive so the ended replacing the pass. seat airbag module with a used seat from another used vehicle. the steering wheel also makes a whinning noise when turning the wheel. the dealer told me it was the rubber rubbing against the cover. i found out from a ex-employee of the dealer that it was the steering column needing replacement. since then every other owner i have spoken with says their steering wheel is the same. so it must be a faulty steering column in all these vehicles. back to the airbag, the following months since getting my airbag fixed, the dash lights no longer came on in the vehicle. i did, however, notice that the indicator light would sometimes say off and sometimes say on if i had a front seat passenger. several months following this, i started having a problem with my vehicle going dead. i took the cook to have it inspected, everytime i was told that the battery was fine as was the alternator. i started driving watching the voltage meter. finally, i replaced the battery. i no longer have a problem with the car dying on me, but i do notice that the vehicle voltage still fluctuates from 12.3 to 14.3. when the fluctuation occurs, nothing has changed as far as running extra accessories etc. now my traction service light, stability control light, abs light and service airbag light are all coming on. researching i have found online from numerous message boards and owners that this is a common occurrence and when repeatedly reported to manufacturer there is nothing being done. examples are the lights coming on, air bags deploying while driving, vehicle acc.(radio and a/c controls) not working and so on. is there a way you can investigate this with suzuki?
Reported in: PENSACOLA FL || Crash: N || VIN #: 2S3DB717176
STEERING
the air bag is malfunctioning, the lights kept coming on. the dealer i bought the vehicle from agreed to fix the problem if i purchased the vehicle. well it was too expensive so the ended replacing the pass. seat airbag module with a used seat from another used vehicle. the steering wheel also makes a whinning noise when turning the wheel. the dealer told me it was the rubber rubbing against the cover. i found out from a ex-employee of the dealer that it was the steering column needing replacement. since then every other owner i have spoken with says their steering wheel is the same. so it must be a faulty steering column in all these vehicles. back to the airbag, the following months since getting my airbag fixed, the dash lights no longer came on in the vehicle. i did, however, notice that the indicator light would sometimes say off and sometimes say on if i had a front seat passenger. several months following this, i started having a problem with my vehicle going dead. i took the cook to have it inspected, everytime i was told that the battery was fine as was the alternator. i started driving watching the voltage meter. finally, i replaced the battery. i no longer have a problem with the car dying on me, but i do notice that the vehicle voltage still fluctuates from 12.3 to 14.3. when the fluctuation occurs, nothing has changed as far as running extra accessories etc. now my traction service light, stability control light, abs light and service airbag light are all coming on. researching i have found online from numerous message boards and owners that this is a common occurrence and when repeatedly reported to manufacturer there is nothing being done. examples are the lights coming on, air bags deploying while driving, vehicle acc.(radio and a/c controls) not working and so on. is there a way you can investigate this with suzuki?
Reported in: PENSACOLA FL || Crash: N || VIN #: 2S3DB717176
AIR BAGS
the air bag is malfunctioning, the lights kept coming on. the dealer i bought the vehicle from agreed to fix the problem if i purchased the vehicle. well it was too expensive so the ended replacing the pass. seat airbag module with a used seat from another used vehicle. the steering wheel also makes a whinning noise when turning the wheel. the dealer told me it was the rubber rubbing against the cover. i found out from a ex-employee of the dealer that it was the steering column needing replacement. since then every other owner i have spoken with says their steering wheel is the same. so it must be a faulty steering column in all these vehicles. back to the airbag, the following months since getting my airbag fixed, the dash lights no longer came on in the vehicle. i did, however, notice that the indicator light would sometimes say off and sometimes say on if i had a front seat passenger. several months following this, i started having a problem with my vehicle going dead. i took the cook to have it inspected, everytime i was told that the battery was fine as was the alternator. i started driving watching the voltage meter. finally, i replaced the battery. i no longer have a problem with the car dying on me, but i do notice that the vehicle voltage still fluctuates from 12.3 to 14.3. when the fluctuation occurs, nothing has changed as far as running extra accessories etc. now my traction service light, stability control light, abs light and service airbag light are all coming on. researching i have found online from numerous message boards and owners that this is a common occurrence and when repeatedly reported to manufacturer there is nothing being done. examples are the lights coming on, air bags deploying while driving, vehicle acc.(radio and a/c controls) not working and so on. is there a way you can investigate this with suzuki?
Reported in: PENSACOLA FL || Crash: N || VIN #: 2S3DB717176
ENGINE
2007 xl7 has the service traction control , service stability control , and engine reduced power, dashboard warnings on: story; 02/15 i was driving my 2007 xl7 and the brake pedal got very sensitive and short and tight-quick gripping/biting. i had to touch it extremely lightly when stopping. a few minutes later the car started to tug, and pull back and just created resistance against me when i wanted to give it gas. it was similar to bad gas, like missing and sputtering, but it was different because the car was giving me resistance, not just losing power, i thought that the brakes were trying to seize up. after a stop light, i headed up a hill and the car just fought me down to a dead stop.
Reported in: BROOKLYN PARK MN || Crash: N || VIN #: 2S3DB217X76
VEHICLE SPEED CONTROL
2007 xl7 has the service traction control , service stability control , and engine reduced power, dashboard warnings on: story; 02/15 i was driving my 2007 xl7 and the brake pedal got very sensitive and short and tight-quick gripping/biting. i had to touch it extremely lightly when stopping. a few minutes later the car started to tug, and pull back and just created resistance against me when i wanted to give it gas. it was similar to bad gas, like missing and sputtering, but it was different because the car was giving me resistance, not just losing power, i thought that the brakes were trying to seize up. after a stop light, i headed up a hill and the car just fought me down to a dead stop.
Reported in: BROOKLYN PARK MN || Crash: N || VIN #: 2S3DB217X76
ELECTRONIC STABILITY CONTROL
2007 xl7 has the service traction control , service stability control , and engine reduced power, dashboard warnings on: story; 02/15 i was driving my 2007 xl7 and the brake pedal got very sensitive and short and tight-quick gripping/biting. i had to touch it extremely lightly when stopping. a few minutes later the car started to tug, and pull back and just created resistance against me when i wanted to give it gas. it was similar to bad gas, like missing and sputtering, but it was different because the car was giving me resistance, not just losing power, i thought that the brakes were trying to seize up. after a stop light, i headed up a hill and the car just fought me down to a dead stop.
Reported in: BROOKLYN PARK MN || Crash: N || VIN #: 2S3DB217X76
FUEL/PROPULSION SYSTEM
tl* the contact owns a 2007 suzuki xl7. the contact stated that there was a strong odor of fuel being emitted from the outside of the vehicle on the passenger's side. the vehicle was taken to an authorized dealer who stated the fuel pump would need to be replaced. the contact was also informed that the vehicle was not included in nhtsa campaign id number 12v597000 (fuel system, gasoline). the vehicle was not repaired. the failure mileage was unavailable.
Reported in: MARGARTE FL || Crash: N || VIN #: 2S3DB417976
FUEL/PROPULSION SYSTEM
there are multiple issues with my 2007 xl-7. most recently it's been the smell of burning wires coming from either the steering column or under the dashboard which i will need to get inspected asap. i read one other complaint posted on 2/29/12 stating the same problem of smelling burning wires which ended in the vehicle being engulfed in flames and the family running for their lives. i've already had a so called tune-up from the local dealer about 1 1/2 years ago, but i now have issues starting the vehicle when i get gas. i have to pump the gas pedal multiple times in order to start the suv and then it's a rough idle until i start driving. i get the oil change regularly, but was told on the last oil change the i needed a new oil pan gasket because oil was leaking from the pan. i also had my brakes checked 2 years ago and was told by the mechanic that i have uneven brake pads due to the front brake calipers engaging incorrectly or on one side of the rotors. in order to replace the calipers, get new brake pads and turn the rotors on the front, it would cost me $400+ per the mechanic which i felt was ridiculous. i've never heard of faulty brake calipers on a vehicle under 5 years of age as i bought my xl-7 new in 2007 and the brake inspection was between 2009 - 2010. my windshield wipers failed one year to the point where i now have a scratch on my windshield. i like the style of the xl-7 and it's horse power and it's not failed me on long road trips, but the recent issue and past issues are very troublesome. i'm very close to paying my suv off and no longer have the warranty so i have some decisions to make on whether i should invest the money or get rid of it. a recall on the electrical system should be implemented when considering all the past complaints. by the way, the dealer i purchased my xl-7 from no longer exist.
Reported in: ALPHARETTA GA || Crash: N || VIN #: 2S3DB217776
ELECTRICAL SYSTEM
there are multiple issues with my 2007 xl-7. most recently it's been the smell of burning wires coming from either the steering column or under the dashboard which i will need to get inspected asap. i read one other complaint posted on 2/29/12 stating the same problem of smelling burning wires which ended in the vehicle being engulfed in flames and the family running for their lives. i've already had a so called tune-up from the local dealer about 1 1/2 years ago, but i now have issues starting the vehicle when i get gas. i have to pump the gas pedal multiple times in order to start the suv and then it's a rough idle until i start driving. i get the oil change regularly, but was told on the last oil change the i needed a new oil pan gasket because oil was leaking from the pan. i also had my brakes checked 2 years ago and was told by the mechanic that i have uneven brake pads due to the front brake calipers engaging incorrectly or on one side of the rotors. in order to replace the calipers, get new brake pads and turn the rotors on the front, it would cost me $400+ per the mechanic which i felt was ridiculous. i've never heard of faulty brake calipers on a vehicle under 5 years of age as i bought my xl-7 new in 2007 and the brake inspection was between 2009 - 2010. my windshield wipers failed one year to the point where i now have a scratch on my windshield. i like the style of the xl-7 and it's horse power and it's not failed me on long road trips, but the recent issue and past issues are very troublesome. i'm very close to paying my suv off and no longer have the warranty so i have some decisions to make on whether i should invest the money or get rid of it. a recall on the electrical system should be implemented when considering all the past complaints. by the way, the dealer i purchased my xl-7 from no longer exist.
Reported in: ALPHARETTA GA || Crash: N || VIN #: 2S3DB217776
SERVICE BRAKES
there are multiple issues with my 2007 xl-7. most recently it's been the smell of burning wires coming from either the steering column or under the dashboard which i will need to get inspected asap. i read one other complaint posted on 2/29/12 stating the same problem of smelling burning wires which ended in the vehicle being engulfed in flames and the family running for their lives. i've already had a so called tune-up from the local dealer about 1 1/2 years ago, but i now have issues starting the vehicle when i get gas. i have to pump the gas pedal multiple times in order to start the suv and then it's a rough idle until i start driving. i get the oil change regularly, but was told on the last oil change the i needed a new oil pan gasket because oil was leaking from the pan. i also had my brakes checked 2 years ago and was told by the mechanic that i have uneven brake pads due to the front brake calipers engaging incorrectly or on one side of the rotors. in order to replace the calipers, get new brake pads and turn the rotors on the front, it would cost me $400+ per the mechanic which i felt was ridiculous. i've never heard of faulty brake calipers on a vehicle under 5 years of age as i bought my xl-7 new in 2007 and the brake inspection was between 2009 - 2010. my windshield wipers failed one year to the point where i now have a scratch on my windshield. i like the style of the xl-7 and it's horse power and it's not failed me on long road trips, but the recent issue and past issues are very troublesome. i'm very close to paying my suv off and no longer have the warranty so i have some decisions to make on whether i should invest the money or get rid of it. a recall on the electrical system should be implemented when considering all the past complaints. by the way, the dealer i purchased my xl-7 from no longer exist.
Reported in: ALPHARETTA GA || Crash: N || VIN #: 2S3DB217776
FUEL/PROPULSION SYSTEM
there are multiple issues with my 2007 xl-7. most recently it's been the smell of burning wires coming from either the steering column or under the dashboard which i will need to get inspected asap. i read one other complaint posted on 2/29/12 stating the same problem of smelling burning wires which ended in the vehicle being engulfed in flames and the family running for their lives. i've already had a so called tune-up from the local dealer about 1 1/2 years ago, but i now have issues starting the vehicle when i get gas. i have to pump the gas pedal multiple times in order to start the suv and then it's a rough idle until i start driving. i get the oil change regularly, but was told on the last oil change that i needed a new oil pan gasket because oil was leaking from the pan. i also had my brakes checked 2 years ago and was told by the mechanic that i have uneven brake pads due to the front brake calipers engaging incorrectly or on one side of the rotors. in order to replace the calipers, get new brake pads and turn the rotors on the front, it would cost me $400+ per the mechanic which i felt was ridiculous. i've never heard of faulty brake calipers on a vehicle below 5 years of age as i bought my xl-7 new in 2007 and the brake inspection was between 2009 and 2010. my windshield wipers failed one year to the point where i now have a scratch on my windshield. i like the style of the xl-7 and its horse power and it' has not failed me on long road trips, but the recent issue and past issues are very troublesome. i'm very close to paying my suv off and no longer have the warranty so i have some decisions to make on whether i should invest the money or get rid of it. a recall on the electrical system should be implemented when considering all the past complaints. by the way, the dealer i purchased my xl-7 from no longer exists.
Reported in: ALPHARETTA GA || Crash: N || VIN #: 2S3DB217776
ELECTRICAL SYSTEM
there are multiple issues with my 2007 xl-7. most recently it's been the smell of burning wires coming from either the steering column or under the dashboard which i will need to get inspected asap. i read one other complaint posted on 2/29/12 stating the same problem of smelling burning wires which ended in the vehicle being engulfed in flames and the family running for their lives. i've already had a so called tune-up from the local dealer about 1 1/2 years ago, but i now have issues starting the vehicle when i get gas. i have to pump the gas pedal multiple times in order to start the suv and then it's a rough idle until i start driving. i get the oil change regularly, but was told on the last oil change that i needed a new oil pan gasket because oil was leaking from the pan. i also had my brakes checked 2 years ago and was told by the mechanic that i have uneven brake pads due to the front brake calipers engaging incorrectly or on one side of the rotors. in order to replace the calipers, get new brake pads and turn the rotors on the front, it would cost me $400+ per the mechanic which i felt was ridiculous. i've never heard of faulty brake calipers on a vehicle below 5 years of age as i bought my xl-7 new in 2007 and the brake inspection was between 2009 and 2010. my windshield wipers failed one year to the point where i now have a scratch on my windshield. i like the style of the xl-7 and its horse power and it' has not failed me on long road trips, but the recent issue and past issues are very troublesome. i'm very close to paying my suv off and no longer have the warranty so i have some decisions to make on whether i should invest the money or get rid of it. a recall on the electrical system should be implemented when considering all the past complaints. by the way, the dealer i purchased my xl-7 from no longer exists.
Reported in: ALPHARETTA GA || Crash: N || VIN #: 2S3DB217776
FUEL SYSTEM, GASOLINE
tl* the contact owns a 2007 suzuki xl7. the contact stated that the vehicle smelled of gasoline fuel. the contact took the vehicle to the dealer and was advised that the port on the fuel pump was fractured and leaking fuel. the dealer informed the contact that the vehicle was not included in nhtsa campaign id number: 12v597000 (fuel system, gasoline). the vehicle was not repaired. the failure mileage was 120,000 and the current mileage was 130,000.
Reported in: BROOKSVILLE FL || Crash: N || VIN #: 2S3DB517776
FUEL SYSTEM, GASOLINE
tl* the contact owns a 2007 suzuki xl7. the contact stated that there was a strong odor of fuel being emitted from the outside of the vehicle. the vehicle was taken to a private mechanic where it was diagnosed that the fuel pump module needed to be replaced. the manufacturer was made aware of the failure and stated that the vehicle was not included in nhtsa campaign number: 12v597000 (fuel system, gasoline). the vehicle was not repaired. the approximate failure mileage was 95,000 and the current mileage was 130,000.
Reported in: FORT RICHARDSON AK || Crash: N || VIN #: 2S3DA717676
ENGINE
have had vehicle three years. now they say the engine is gone and needs replaced but is not under warranty because i have too few oil change receipts. this night impossible to keep everyone of them considering i drive a good ways every day. any documentation should be enough for the warranty. it is a scam by crooked dealers and cheap parts for this to happen under 100,000 miles. there are multiple forums online with similar problems with the same vehicle. it is a crime noone has launched a class action lawsuit against them yet. i would be entirely interested in joining one.
Reported in: ROCK WV || Crash: N || VIN #:
FUEL SYSTEM, GASOLINE
tl* the contact owns a 2007 suzuki xl7. the contact received notification of nhtsa campaign id number: 12v597000 (fuel system) several months ago but was informed by the dealer that the parts needed to complete the repair were not available. the manufacturer was not contacted. the contact had not experienced a failure.
Reported in: BREMERTON WA || Crash: N || VIN #: 2S3DA517576
STEERING
the airbag system had to be replaced at 16,000 miles b/c of warping & the airbags beginning to release. then, not 1 time but 3 times the visor assembly had to be replaced. at 26,900 miles i reported problems with the gear shift, a/c & radio assembly & this had to be replaced. i reported complaints of hearing a loud noise coming from my steering wheel column when driving & they stated that it was just rubber rubbing up against rubber. after 30,000 miles i took it back & complained & they said it was my steering column & pin that needed to be replaced & my warranty for that part was gone off. i had a problem with my car when i filled it up with gas the car would not crank properly & it ran ruff after putting gas in. the dealership replaced chain assembly, tensioners, timing chain, purge valve & etc. i had problems with the a/c & heat when i turned on the air with the control heat would blow out. i reported the problem but they said they could not duplicate it & that they found nothing. i had problems with the car battery & the mechanics said the battery was fine but i kept having problems with the battery being drained so i replaced the battery & the battery terminals. the electrical system for the passenger seat airbag sensor would not turn on when someone was sitting in the passenger seat the problem was not solved & still occurs. my car had to be towed into the dealership b/c the vehicle shut down due to sludge in my oil even after having my car serviced by a suzuki dealership since buying the car new. i have reported complaints to suzuki headquarters but they don't care. i think this vehicle is unsafe and a lemon & people should be compensated for investing in such a defective car. i have paid off the suzuki & it is not worth trading b/c i can't get anything for it so please help consumers get their money back b/c suzuki can have this suv back.
Reported in: LANCASTER SC || Crash: N || VIN #: 2S3DB217876
POWER TRAIN
the airbag system had to be replaced at 16,000 miles b/c of warping & the airbags beginning to release. then, not 1 time but 3 times the visor assembly had to be replaced. at 26,900 miles i reported problems with the gear shift, a/c & radio assembly & this had to be replaced. i reported complaints of hearing a loud noise coming from my steering wheel column when driving & they stated that it was just rubber rubbing up against rubber. after 30,000 miles i took it back & complained & they said it was my steering column & pin that needed to be replaced & my warranty for that part was gone off. i had a problem with my car when i filled it up with gas the car would not crank properly & it ran ruff after putting gas in. the dealership replaced chain assembly, tensioners, timing chain, purge valve & etc. i had problems with the a/c & heat when i turned on the air with the control heat would blow out. i reported the problem but they said they could not duplicate it & that they found nothing. i had problems with the car battery & the mechanics said the battery was fine but i kept having problems with the battery being drained so i replaced the battery & the battery terminals. the electrical system for the passenger seat airbag sensor would not turn on when someone was sitting in the passenger seat the problem was not solved & still occurs. my car had to be towed into the dealership b/c the vehicle shut down due to sludge in my oil even after having my car serviced by a suzuki dealership since buying the car new. i have reported complaints to suzuki headquarters but they don't care. i think this vehicle is unsafe and a lemon & people should be compensated for investing in such a defective car. i have paid off the suzuki & it is not worth trading b/c i can't get anything for it so please help consumers get their money back b/c suzuki can have this suv back.
Reported in: LANCASTER SC || Crash: N || VIN #: 2S3DB217876
AIR BAGS
the airbag system had to be replaced at 16,000 miles b/c of warping & the airbags beginning to release. then, not 1 time but 3 times the visor assembly had to be replaced. at 26,900 miles i reported problems with the gear shift, a/c & radio assembly & this had to be replaced. i reported complaints of hearing a loud noise coming from my steering wheel column when driving & they stated that it was just rubber rubbing up against rubber. after 30,000 miles i took it back & complained & they said it was my steering column & pin that needed to be replaced & my warranty for that part was gone off. i had a problem with my car when i filled it up with gas the car would not crank properly & it ran ruff after putting gas in. the dealership replaced chain assembly, tensioners, timing chain, purge valve & etc. i had problems with the a/c & heat when i turned on the air with the control heat would blow out. i reported the problem but they said they could not duplicate it & that they found nothing. i had problems with the car battery & the mechanics said the battery was fine but i kept having problems with the battery being drained so i replaced the battery & the battery terminals. the electrical system for the passenger seat airbag sensor would not turn on when someone was sitting in the passenger seat the problem was not solved & still occurs. my car had to be towed into the dealership b/c the vehicle shut down due to sludge in my oil even after having my car serviced by a suzuki dealership since buying the car new. i have reported complaints to suzuki headquarters but they don't care. i think this vehicle is unsafe and a lemon & people should be compensated for investing in such a defective car. i have paid off the suzuki & it is not worth trading b/c i can't get anything for it so please help consumers get their money back b/c suzuki can have this suv back.
Reported in: LANCASTER SC || Crash: N || VIN #: 2S3DB217876
ENGINE AND ENGINE COOLING
the airbag system had to be replaced at 16,000 miles b/c of warping & the airbags beginning to release. then, not 1 time but 3 times the visor assembly had to be replaced. at 26,900 miles i reported problems with the gear shift, a/c & radio assembly & this had to be replaced. i reported complaints of hearing a loud noise coming from my steering wheel column when driving & they stated that it was just rubber rubbing up against rubber. after 30,000 miles i took it back & complained & they said it was my steering column & pin that needed to be replaced & my warranty for that part was gone off. i had a problem with my car when i filled it up with gas the car would not crank properly & it ran ruff after putting gas in. the dealership replaced chain assembly, tensioners, timing chain, purge valve & etc. i had problems with the a/c & heat when i turned on the air with the control heat would blow out. i reported the problem but they said they could not duplicate it & that they found nothing. i had problems with the car battery & the mechanics said the battery was fine but i kept having problems with the battery being drained so i replaced the battery & the battery terminals. the electrical system for the passenger seat airbag sensor would not turn on when someone was sitting in the passenger seat the problem was not solved & still occurs. my car had to be towed into the dealership b/c the vehicle shut down due to sludge in my oil even after having my car serviced by a suzuki dealership since buying the car new. i have reported complaints to suzuki headquarters but they don't care. i think this vehicle is unsafe and a lemon & people should be compensated for investing in such a defective car. i have paid off the suzuki & it is not worth trading b/c i can't get anything for it so please help consumers get their money back b/c suzuki can have this suv back.
Reported in: LANCASTER SC || Crash: N || VIN #: 2S3DB217876
ELECTRICAL SYSTEM
the airbag system had to be replaced at 16,000 miles b/c of warping & the airbags beginning to release. then, not 1 time but 3 times the visor assembly had to be replaced. at 26,900 miles i reported problems with the gear shift, a/c & radio assembly & this had to be replaced. i reported complaints of hearing a loud noise coming from my steering wheel column when driving & they stated that it was just rubber rubbing up against rubber. after 30,000 miles i took it back & complained & they said it was my steering column & pin that needed to be replaced & my warranty for that part was gone off. i had a problem with my car when i filled it up with gas the car would not crank properly & it ran ruff after putting gas in. the dealership replaced chain assembly, tensioners, timing chain, purge valve & etc. i had problems with the a/c & heat when i turned on the air with the control heat would blow out. i reported the problem but they said they could not duplicate it & that they found nothing. i had problems with the car battery & the mechanics said the battery was fine but i kept having problems with the battery being drained so i replaced the battery & the battery terminals. the electrical system for the passenger seat airbag sensor would not turn on when someone was sitting in the passenger seat the problem was not solved & still occurs. my car had to be towed into the dealership b/c the vehicle shut down due to sludge in my oil even after having my car serviced by a suzuki dealership since buying the car new. i have reported complaints to suzuki headquarters but they don't care. i think this vehicle is unsafe and a lemon & people should be compensated for investing in such a defective car. i have paid off the suzuki & it is not worth trading b/c i can't get anything for it so please help consumers get their money back b/c suzuki can have this suv back.
Reported in: LANCASTER SC || Crash: N || VIN #: 2S3DB217876
FUEL/PROPULSION SYSTEM
the airbag system had to be replaced at 16,000 miles b/c of warping & the airbags beginning to release. then, not 1 time but 3 times the visor assembly had to be replaced. at 26,900 miles i reported problems with the gear shift, a/c & radio assembly & this had to be replaced. i reported complaints of hearing a loud noise coming from my steering wheel column when driving & they stated that it was just rubber rubbing up against rubber. after 30,000 miles i took it back & complained & they said it was my steering column & pin that needed to be replaced & my warranty for that part was gone off. i had a problem with my car when i filled it up with gas the car would not crank properly & it ran ruff after putting gas in. the dealership replaced chain assembly, tensioners, timing chain, purge valve & etc. i had problems with the a/c & heat when i turned on the air with the control heat would blow out. i reported the problem but they said they could not duplicate it & that they found nothing. i had problems with the car battery & the mechanics said the battery was fine but i kept having problems with the battery being drained so i replaced the battery & the battery terminals. the electrical system for the passenger seat airbag sensor would not turn on when someone was sitting in the passenger seat the problem was not solved & still occurs. my car had to be towed into the dealership b/c the vehicle shut down due to sludge in my oil even after having my car serviced by a suzuki dealership since buying the car new. i have reported complaints to suzuki headquarters but they don't care. i think this vehicle is unsafe and a lemon & people should be compensated for investing in such a defective car. i have paid off the suzuki & it is not worth trading b/c i can't get anything for it so please help consumers get their money back b/c suzuki can have this suv back.
Reported in: LANCASTER SC || Crash: N || VIN #: 2S3DB217876
AIR BAGS
the airbag light on the passenger seat is illuminating when occupied. according to suzuki the sensing unit are defective and need to replaced. 2007 suzuki xl7 air bags service bulletin 276881 nhtsa: action number: 10032752 service bulletin number: 276881 see report date: dec 01, 2009component: air bags summary: suzuki: technicians may encounter an intermittent or current air bag light on in the instrument panel with dtc(s) b0012, b0013, b0014, b0016, b0019, b0020, b0022, b0023, b0026, b0033, b0040, b0042 or b0044 set in the sdm (sensing and diagn.
Reported in: KELLER TX || Crash: N || VIN #: 2S3DB717876
AIR BAGS
service passenger airbag light came on and won't go off. *ln updated 1/9/2013 *js
Reported in: HAZEL GREEN AL || Crash: N || VIN #:
AIR BAGS
on august 27,2013 i was driving down the road with my 5 year old son in the backseat and we heard a noise and all of the i did not run up on the curve. they just popped out. luckily my 5 year old did not get hit by the airbags. i received burns on my neck where the airbags hit my seatbelt. in turn it broke the drivers side seatbelt and the passenger side seatbelt. i called suzuki and they sent me a form to sign that would release them from all liabilities and if i did not sign the would not even look at my car. i tried several times to contact them and when i refused to sign the paper they closed the case and will not reopen it until i sign the liability waiver. since the airbags deployed there have been things going on with my car. it steadily rattles, like something is going to fall off. my drivers side windows makes a bump noise when i roll down or up this did not happen until after the deployment. there are so many little things its hard to explain. my steering wheel is making a whiny noise when you turn it. i don't know if this from the airbags (probably not) but now i am scared my steering wheel airbag will pop while i am driving and i will get into an accident with my children in the car. suzuki is not taking responsibility for this and there is something with my vehicle and i have also found on the internet there is others that have done the same thing.
Reported in: CAYCE SC || Crash: N || VIN #: 2S3DB317676
FUEL SYSTEM, GASOLINE
2007 suzuki xl7. consumer writes in regards to a defective fuel pump module. *smd the consumer stated he/she didn't receive a recall notice, until five years later, following suzuki's testing that a defect existed. the consumer would like to have the matter investigated and impose fines against general motors, suzuki and bosch, due to their intentional concealment and untimely delay at issuing a recall. updated 11/18/13 updated 11/25/13
Reported in: HOUSTON TX || Crash: N || VIN #:
STRUCTURE:BODY
after your have the suzuki xl 7 for a year or two, when it rain it will rain inside the vehicle on the passenger side near the airbag which you may not realize at first.
Reported in: SCRANTON SC || Crash: N || VIN #:
UNKNOWN OR OTHER
after your have the suzuki xl 7 for a year or two, when it rain it will rain inside the vehicle on the passenger side near the airbag which you may not realize at first.
Reported in: SCRANTON SC || Crash: N || VIN #:
FUEL/PROPULSION SYSTEM
when i fill up my tank my vehicle has trouble starting and also makes a noise while starting.the temperature gage no longer works and the blinker handle has to be manually turn off after turning.please let me know whats going on.this suv now has 95,000 miles love it but am concerned is this a pricey repair.need to know if there's any recalls for my vehicle.a concerned owner.
Reported in: BROOKSVILLE FL || Crash: N || VIN #: 2S3DB217X76
SEATS
i own a 2007 suzuki xl7 the sevice airbag light came on and after spending a good sum of money to find out why by a local certified machanic i was told that the passenger seat sensor was bad ??? i called the local dealer and was told that the connector was under recall and the seat sensor had alot of bullutins to bring it up and they sould handle it leaving the vehicle with them i waited for the call they called the afternoon and said it would be $1056 for a new bottom seat and the airbag would not work.so at this point suzuki and its partner gm would be responsible for yet more injuries and possible deaths for failing to recall the passenger seat sensor !!!! showing once more just like the ignition switch that money it cost for recalls is more important that human injuries and lives !!! as well as customer loalty.... i my self have done simple searches and found more than a few outside of this nhtsa site and the dealer are aware of the problem with out having to research so much so that they knew what i was talking about at the first mention of it. ... come on this is a airbag issue not a broken door handle or a rattle this is serious !!!
Reported in: HENDERSONVILLE NC || Crash: N || VIN #:
AIR BAGS
i own a 2007 suzuki xl7 the sevice airbag light came on and after spending a good sum of money to find out why by a local certified machanic i was told that the passenger seat sensor was bad ??? i called the local dealer and was told that the connector was under recall and the seat sensor had alot of bullutins to bring it up and they sould handle it leaving the vehicle with them i waited for the call they called the afternoon and said it would be $1056 for a new bottom seat and the airbag would not work.so at this point suzuki and its partner gm would be responsible for yet more injuries and possible deaths for failing to recall the passenger seat sensor !!!! showing once more just like the ignition switch that money it cost for recalls is more important that human injuries and lives !!! as well as customer loalty.... i my self have done simple searches and found more than a few outside of this nhtsa site and the dealer are aware of the problem with out having to research so much so that they knew what i was talking about at the first mention of it. ... come on this is a airbag issue not a broken door handle or a rattle this is serious !!!
Reported in: HENDERSONVILLE NC || Crash: N || VIN #:
UNKNOWN OR OTHER
the suzuki windshield is leaking and causing the car interior to mildew and mold the windshield is a recall item but what about the smell and health concerns breathing problems constant upper lung infections from a car defect this is a issue. car can not be sold because of smell ???? money is not as big of concern as health of me and my family ??? suzuki should buy back or fix problem
Reported in: HENDERSONVILLE NC || Crash: N || VIN #:
SEATS
i own a 2007 suzuki xl7 the sevice airbag light came on and after spending a good sum of money to find out why by a local certified machanic i was told that the passenger seat sensor was bad ??? i called the local dealer and was told that the connector was under recall and the seat sensor had alot of bullutins to bring it up and they sould handle it leaving the vehicle with them i waited for the call they called the afternoon and said it would be $1056 for a new bottom seat and the airbag would not work.so at this point suzuki and its partner gm would be responsible for yet more injuries and possible deaths for failing to recall the passenger seat sensor !!!! showing once more just like the ignition switch that money it cost for recalls is more important that human injuries and lives !!! as well as customer loalty.... i my self have done simple searches and found more than a few outside of this nhtsa site and the dealer are aware of the problem with out having to research so much so that they knew what i was talking about at the first mention of it. ... come on this is a airbag issue not a broken door handle or a rattle this is serious !!!
Reported in: HENDERSONVILLE NC || Crash: N || VIN #:
AIR BAGS
i own a 2007 suzuki xl7 the sevice airbag light came on and after spending a good sum of money to find out why by a local certified machanic i was told that the passenger seat sensor was bad ??? i called the local dealer and was told that the connector was under recall and the seat sensor had alot of bullutins to bring it up and they sould handle it leaving the vehicle with them i waited for the call they called the afternoon and said it would be $1056 for a new bottom seat and the airbag would not work.so at this point suzuki and its partner gm would be responsible for yet more injuries and possible deaths for failing to recall the passenger seat sensor !!!! showing once more just like the ignition switch that money it cost for recalls is more important that human injuries and lives !!! as well as customer loalty.... i my self have done simple searches and found more than a few outside of this nhtsa site and the dealer are aware of the problem with out having to research so much so that they knew what i was talking about at the first mention of it. ... come on this is a airbag issue not a broken door handle or a rattle this is serious !!!
Reported in: HENDERSONVILLE NC || Crash: N || VIN #:
WHEELS
tl* the contact owns a 2007 suzuki xl7. the contact stated that the check engine light illuminated. the vehicle was taken to the dealer. the technician diagnosed that the evap purge valve was defective. in addition, the contact stated that while driving at 55 mph, the vehicle would shake and had a loud noise coming from the front wheels. also, the contact mentioned that the air bag sensor had malfunctioned. the vehicle was taken back to the dealer who stated that the front wheel bearing needed to be replaced. the vehicle had not been repaired. the manufacturer was made aware of the problem. the approximate failure mileage was 90,000.
Reported in: WEST HAMPTON NY || Crash: N || VIN #: 2S3DA717376
ENGINE
tl* the contact owns a 2007 suzuki xl7. the contact stated that the check engine light illuminated. the vehicle was taken to the dealer. the technician diagnosed that the evap purge valve was defective. in addition, the contact stated that while driving at 55 mph, the vehicle would shake and had a loud noise coming from the front wheels. also, the contact mentioned that the air bag sensor had malfunctioned. the vehicle was taken back to the dealer who stated that the front wheel bearing needed to be replaced. the vehicle had not been repaired. the manufacturer was made aware of the problem. the approximate failure mileage was 90,000.
Reported in: WEST HAMPTON NY || Crash: N || VIN #: 2S3DA717376
AIR BAGS
tl* the contact owns a 2007 suzuki xl7. the contact stated that the check engine light illuminated. the vehicle was taken to the dealer. the technician diagnosed that the evap purge valve was defective. in addition, the contact stated that while driving at 55 mph, the vehicle would shake and had a loud noise coming from the front wheels. also, the contact mentioned that the air bag sensor had malfunctioned. the vehicle was taken back to the dealer who stated that the front wheel bearing needed to be replaced. the vehicle had not been repaired. the manufacturer was made aware of the problem. the approximate failure mileage was 90,000.
Reported in: WEST HAMPTON NY || Crash: N || VIN #: 2S3DA717376
UNKNOWN OR OTHER
on straight away when you get to about 45 mph it jerks and the motor speeds up and also when you stop to make a right or left turn the motor speeds up but the car does not move then it jerks and starts moving. it has made me almost have an accident. no lights come on to let me know that something may be wrong or that it needs to be checked. prior to this i have had traction stability problems.
Reported in: BYRON GA || Crash: N || VIN #: 2S3DA217276
STEERING
the power steering went on the vehicle except when accelerating in turns. took it to a garage where they replaced the pump. after just driving for 2 miles the problem came back. i researched the car on the web and noticed i am not alone with this problem. it sounds like that no matter what i get fixed for this problem it will just return in a short time later. it also sounds like suzuki will do nothing about it. how can this be allowed? how can this be safe? there are 80 complaints on here for a 2007 suzuki xl7 and 25% of them are for the power steering. i'm also afraid to drive my car now after reading the high amount of airbag defects. i am not a rich man. i have a wife and 3 kids and hardly any money. this is my only vehicle. if this is a government run website then how come nothing has been done about this? there should be a recall and suzuki should be paying for it. sooner or later someone is going to get seriously injured from this problem. is that what it takes for any action to get done? i'm pretty sure the lawsuit from an accident will cost more than just fixing all these vehicles. it's pretty sad that we are more worried about our relationship with a foreign country than a family that may lose a life or two because they are too cheap to fix their problem that everyone, including them, knows came directly from when the car was designed and built. it is very understandable that car parts break after awhile. when they are the same car parts on 25% of a certain model, it is very easy to see that something is wrong. what does it take to get a recall? 100% of people owning this vehicle to complain? all everyone is asking for is to please fix their vehicle so it runs like it should and show us some faith that the consumer is valued for once. thank you for your time...even though i will probably hear nothing about this from anyone.
Reported in: PHOENIX NY || Crash: N || VIN #: 2S3DA417X86