STARCRAFT AUTUMN RIDGE 2020

Complete listing of complaints and recalls for this vehicle

3
Complaints
1
Recalls

Complaints & Recalls

3 Complaints 1 Recalls

Official Safety Recalls - Important!

1 Recall

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Starcraft Rv
NHTSA Campaign: 21V203000 SAFETY RECALL
2.4K Vehicles Affected
Recall Date: Mar 24, 2021
Safety Issue:

Starcraft RV (Starcraft) is recalling certain 2019-2020 Starcraft Mossy Oak, GPS, Mossy Oaklite, Autum Ridge, and Launch Outfitter travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.

Potential Risk:
A gas leak can increase the risk of a fire.
FREE Recall Solution:
Starcraft will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owners may contact Starcraft customer service at 1-905-636-6888. Owner notification letter were mailed on May 3, 2021. Starcraft's number for this recall is 9902566.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local STARCRAFT dealer to schedule your FREE recall repair.
Manufacturer: STARCRAFT
Mfg Campaign: 9902566
Notice Date: May 3, 2021
Recall Date: Mar 24, 2021

Consumer Complaints

3 Complaints
Starcraft Rv
Campaign: 11435357 Other
Oct 4, 2021
Defect Description:

EQUIPMENT

Potential Consequences:

The contact owns a 2020 StarCraft Autumn Ridge RV. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment) however, the part to do the recall repair was unavailable. The contact took the RV to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2020 StarCraft Autumn Ridge RV. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment) however, the part to do the recall repair was unavailable. The contact took the RV to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2020 StarCraft Autumn Ridge RV. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment) however, the part to do the recall repair was unavailable. The contact took the RV to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: STARCRAFT
Mfg Campaign: 11435357
Notice Date: Oct 4, 2021
Recall Date: Oct 4, 2021
Starcraft Rv
Campaign: 11428091 Other
Aug 6, 2021
Defect Description:

EQUIPMENT

Potential Consequences:

The contact owns a 2020 StarCraft Autumn Ridge Travel Trailer. The contact received notification of NHTSA campaign number: 21V431000 (Equipment) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2020 StarCraft Autumn Ridge Travel Trailer. The contact received notification of NHTSA campaign number: 21V431000 (Equipment) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2020 StarCraft Autumn Ridge Travel Trailer. The contact received notification of NHTSA campaign number: 21V431000 (Equipment) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: STARCRAFT
Mfg Campaign: 11428091
Notice Date: Aug 6, 2021
Recall Date: Aug 6, 2021
Starcraft Rv
Campaign: 11428091 Other
Aug 6, 2021
Defect Description:

EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP

Potential Consequences:

The contact owns a 2020 StarCraft Autumn Ridge Travel Trailer. The contact received notification of NHTSA campaign number: 21V431000 (Equipment) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2020 StarCraft Autumn Ridge Travel Trailer. The contact received notification of NHTSA campaign number: 21V431000 (Equipment) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2020 StarCraft Autumn Ridge Travel Trailer. The contact received notification of NHTSA campaign number: 21V431000 (Equipment) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: STARCRAFT
Mfg Campaign: 11428091
Notice Date: Aug 6, 2021
Recall Date: Aug 6, 2021

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