Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Starcraft Rv
Safety Issue:
StarCraft RV (StarCraft) is recalling certain 2017 Starcraft AR-One MAXX, Autumn Ridge SCS, Travel Star EXP, 2018-2021 Autumn Ridge Outfitter, 2017-2019 Autumn Ridge, Launch Ultra Lite, 2018-2019 Avalon, GPS, Launch Outfitter, 2019 Mossy Oak Lite, 2019-2020 Mossy Oak, Mossy Oak Ultra Lite, 2018 Solstice, 2017-2018 Solstice Super Lite, 2018-2020 Telluride, and 2019-2021 Super Lite travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Jun 4, 2021
Starcraft Rv
Safety Issue:
Starcraft RV (Starcraft) is recalling certain 2019-2020 Starcraft Mossy Oak, GPS, Mossy Oaklite, Autum Ridge, and Launch Outfitter travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9902566
Recall Date: Mar 24, 2021
Starcraft Rv
Safety Issue:
Starcraft RV (Starcraft) is recalling certain 2018 Comet Mini, 2018-2019 GPS, Autumn Ridge Outfitter, Launch Ultra Lite, Launch Outfitter 7, Autumn Ridge, Launch Outfitter, Satellite and Avalon and 2019 Mossy Oak and Mossy Oak Lite travel trailers. The fuse/circuit breaker wiring between the battery and the converter may have bypassed the 30amp fuse, creating an unprotected circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9902439
Recall Date: Oct 3, 2019
Consumer Complaints
2 ComplaintsStarcraft Rv
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2019 StarCraft Autumn Ridge. The contact received a notification for NHTSA Campaign Number: 21V431000 (Equipment) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts are not available.
Corrective Action:
The contact owns a 2019 StarCraft Autumn Ridge. The contact received a notification for NHTSA Campaign Number: 21V431000 (Equipment) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts are not available.
Additional Notes:
The contact owns a 2019 StarCraft Autumn Ridge. The contact received a notification for NHTSA Campaign Number: 21V431000 (Equipment) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts are not available.
Mfg Campaign: 11432945
Recall Date: Sep 14, 2021
Starcraft Rv
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2019 StarCraft Autumn Ridge Travel Trailer. The contact stated there was an abnormal odor of fuel detected from the propane tank. The contact received notification of NHTSA campaign number: 21V431000 (Equipment) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and referred the contact to another local dealer. The contact declined to take the vehicle to the local dealer due to the distance. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 StarCraft Autumn Ridge Travel Trailer. The contact stated there was an abnormal odor of fuel detected from the propane tank. The contact received notification of NHTSA campaign number: 21V431000 (Equipment) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and referred the contact to another local dealer. The contact declined to take the vehicle to the local dealer due to the distance. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 StarCraft Autumn Ridge Travel Trailer. The contact stated there was an abnormal odor of fuel detected from the propane tank. The contact received notification of NHTSA campaign number: 21V431000 (Equipment) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and referred the contact to another local dealer. The contact declined to take the vehicle to the local dealer due to the distance. Parts distribution disconnect.
Mfg Campaign: 11430132
Recall Date: Aug 23, 2021
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