STARCRAFT AUTUMN RIDGE 2019

Complete listing of complaints and recalls for this vehicle

2
Complaints
4
Recalls

Complaints & Recalls

2 Complaints 4 Recalls

Official Safety Recalls - Important!

4 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Starcraft Rv
NHTSA Campaign: 21V431000 SAFETY RECALL
11.9K Vehicles Affected
Recall Date: Jun 4, 2021
Safety Issue:

StarCraft RV (StarCraft) is recalling certain 2017 Starcraft AR-One MAXX, Autumn Ridge SCS, Travel Star EXP, 2018-2021 Autumn Ridge Outfitter, 2017-2019 Autumn Ridge, Launch Ultra Lite, 2018-2019 Avalon, GPS, Launch Outfitter, 2019 Mossy Oak Lite, 2019-2020 Mossy Oak, Mossy Oak Ultra Lite, 2018 Solstice, 2017-2018 Solstice Super Lite, 2018-2020 Telluride, and 2019-2021 Super Lite travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Potential Risk:
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
FREE Recall Solution:
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Starcraft RV customer service at 1-800-945-4787.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local STARCRAFT dealer to schedule your FREE recall repair.
Manufacturer: STARCRAFT
Notice Date: Aug 3, 2021
Recall Date: Jun 4, 2021
Starcraft Rv
NHTSA Campaign: 21V203000 SAFETY RECALL
2.4K Vehicles Affected
Recall Date: Mar 24, 2021
Safety Issue:

Starcraft RV (Starcraft) is recalling certain 2019-2020 Starcraft Mossy Oak, GPS, Mossy Oaklite, Autum Ridge, and Launch Outfitter travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.

Potential Risk:
A gas leak can increase the risk of a fire.
FREE Recall Solution:
Starcraft will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owners may contact Starcraft customer service at 1-905-636-6888. Owner notification letter were mailed on May 3, 2021. Starcraft's number for this recall is 9902566.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local STARCRAFT dealer to schedule your FREE recall repair.
Manufacturer: STARCRAFT
Mfg Campaign: 9902566
Notice Date: May 3, 2021
Recall Date: Mar 24, 2021
Starcraft Rv
NHTSA Campaign: 19V699000 SAFETY RECALL
10.2K Vehicles Affected
Recall Date: Oct 3, 2019
Safety Issue:

Starcraft RV (Starcraft) is recalling certain 2018 Comet Mini, 2018-2019 GPS, Autumn Ridge Outfitter, Launch Ultra Lite, Launch Outfitter 7, Autumn Ridge, Launch Outfitter, Satellite and Avalon and 2019 Mossy Oak and Mossy Oak Lite travel trailers. The fuse/circuit breaker wiring between the battery and the converter may have bypassed the 30amp fuse, creating an unprotected circuit.

Potential Risk:
In the event of an electrical short, an unprotected circuit can increase the risk of a fire.
FREE Recall Solution:
Starcraft will notify owners, and dealers will install a fuse harness assembly to protect the circuit, free of charge. The recall began October 28, 2019. Owners may contact Starcraft customer service at 1-800-945-4787. Starcraft's number for this recall is 9902439.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local STARCRAFT dealer to schedule your FREE recall repair.
Manufacturer: STARCRAFT
Mfg Campaign: 9902439
Notice Date: Oct 28, 2019
Recall Date: Oct 3, 2019

Consumer Complaints

2 Complaints
Starcraft Rv
Campaign: 11432945 Other
Sep 14, 2021
Defect Description:

EQUIPMENT

Potential Consequences:

The contact owns a 2019 StarCraft Autumn Ridge. The contact received a notification for NHTSA Campaign Number: 21V431000 (Equipment) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts are not available.

Corrective Action:

The contact owns a 2019 StarCraft Autumn Ridge. The contact received a notification for NHTSA Campaign Number: 21V431000 (Equipment) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts are not available.

Additional Notes:

The contact owns a 2019 StarCraft Autumn Ridge. The contact received a notification for NHTSA Campaign Number: 21V431000 (Equipment) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts are not available.

Manufacturer: STARCRAFT
Mfg Campaign: 11432945
Notice Date: Sep 14, 2021
Recall Date: Sep 14, 2021
Starcraft Rv
Campaign: 11430132 Other
Aug 23, 2021
Defect Description:

EQUIPMENT

Potential Consequences:

The contact owns a 2019 StarCraft Autumn Ridge Travel Trailer. The contact stated there was an abnormal odor of fuel detected from the propane tank. The contact received notification of NHTSA campaign number: 21V431000 (Equipment) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and referred the contact to another local dealer. The contact declined to take the vehicle to the local dealer due to the distance. Parts distribution disconnect.

Corrective Action:

The contact owns a 2019 StarCraft Autumn Ridge Travel Trailer. The contact stated there was an abnormal odor of fuel detected from the propane tank. The contact received notification of NHTSA campaign number: 21V431000 (Equipment) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and referred the contact to another local dealer. The contact declined to take the vehicle to the local dealer due to the distance. Parts distribution disconnect.

Additional Notes:

The contact owns a 2019 StarCraft Autumn Ridge Travel Trailer. The contact stated there was an abnormal odor of fuel detected from the propane tank. The contact received notification of NHTSA campaign number: 21V431000 (Equipment) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and referred the contact to another local dealer. The contact declined to take the vehicle to the local dealer due to the distance. Parts distribution disconnect.

Manufacturer: STARCRAFT
Mfg Campaign: 11430132
Notice Date: Aug 23, 2021
Recall Date: Aug 23, 2021

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