STARCRAFT AUTUMN RIDGE 2017

Complete listing of complaints and recalls for this vehicle

1
Complaints
2
Recalls

Complaints & Recalls

1 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Starcraft Rv
NHTSA Campaign: 21V431000 SAFETY RECALL
11.9K Vehicles Affected
Recall Date: Jun 4, 2021
Safety Issue:

StarCraft RV (StarCraft) is recalling certain 2017 Starcraft AR-One MAXX, Autumn Ridge SCS, Travel Star EXP, 2018-2021 Autumn Ridge Outfitter, 2017-2019 Autumn Ridge, Launch Ultra Lite, 2018-2019 Avalon, GPS, Launch Outfitter, 2019 Mossy Oak Lite, 2019-2020 Mossy Oak, Mossy Oak Ultra Lite, 2018 Solstice, 2017-2018 Solstice Super Lite, 2018-2020 Telluride, and 2019-2021 Super Lite travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Potential Risk:
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
FREE Recall Solution:
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Starcraft RV customer service at 1-800-945-4787.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local STARCRAFT dealer to schedule your FREE recall repair.
Manufacturer: STARCRAFT
Notice Date: Aug 3, 2021
Recall Date: Jun 4, 2021
Starcraft Rv
NHTSA Campaign: 16V882000 SAFETY RECALL
125 Vehicles Affected
Recall Date: Dec 8, 2016
Safety Issue:

Starcraft RV is recalling certain model year 2017 Comet, Satellite, Launch, and Autumn Ridge mini trailers manufactured June 21, 2016, to November 18, 2016 and equipped with the extreme package. The Federal labels on the affected vehicles may state incorrect tire and rim sizes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Potential Risk:
If there is incorrect tire and rim information on the label, owners may replace the tires or rims with items not specified for the unit, increasing the risk of a crash.
FREE Recall Solution:
Starcraft has notified owners and mailed corrected labels to the affected owners, free of charge. The recall began on December 22, 2016. Owners may contact Starcraft customer service at 1-800-945-4787. Starcraft's number for this recall is 9902339.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local STARCRAFT dealer to schedule your FREE recall repair.
Manufacturer: STARCRAFT
Mfg Campaign: 9902339
Notice Date: Dec 22, 2016
Recall Date: Dec 8, 2016

Consumer Complaints

1 Complaint
Starcraft Rv
Campaign: 11022788 Other
Sep 12, 2017
Defect Description:

SUSPENSION

Potential Consequences:

TL* THE CONTACT OWNS A 2018 (NA) STARCRAFT AUTUMN RIDGE 14RB CAMPER. WHILE DRIVING APPROXIMATELY 30 MPH, THE CAMPER SWAYED MORE THAN USUAL. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, CHECKED UNDERNEATH THE TRAILER, AND NOTICED THE BOLTS THAT HELD THE SHACKLES TO THE LEAF SPRING HAD NO NUTS TO HOLD THEM IN PLACE. THE CAMPER WAS NOT DIAGNOSED BY THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CAMPER WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 300. UPDATED 11/07/17*LJ CONSUMER STATED NEFF BROTHERS RV INSTALL NEW LOOKING NUTS AND TORQUE THEM TO FACTORY SPECIFICATONS. UPDATED 7/17/18*JB *TR

Corrective Action:

TL* THE CONTACT OWNS A 2018 (NA) STARCRAFT AUTUMN RIDGE 14RB CAMPER. WHILE DRIVING APPROXIMATELY 30 MPH, THE CAMPER SWAYED MORE THAN USUAL. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, CHECKED UNDERNEATH THE TRAILER, AND NOTICED THE BOLTS THAT HELD THE SHACKLES TO THE LEAF SPRING HAD NO NUTS TO HOLD THEM IN PLACE. THE CAMPER WAS NOT DIAGNOSED BY THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CAMPER WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 300. UPDATED 11/07/17*LJ CONSUMER STATED NEFF BROTHERS RV INSTALL NEW LOOKING NUTS AND TORQUE THEM TO FACTORY SPECIFICATONS. UPDATED 7/17/18*JB *TR

Additional Notes:

TL* THE CONTACT OWNS A 2018 (NA) STARCRAFT AUTUMN RIDGE 14RB CAMPER. WHILE DRIVING APPROXIMATELY 30 MPH, THE CAMPER SWAYED MORE THAN USUAL. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, CHECKED UNDERNEATH THE TRAILER, AND NOTICED THE BOLTS THAT HELD THE SHACKLES TO THE LEAF SPRING HAD NO NUTS TO HOLD THEM IN PLACE. THE CAMPER WAS NOT DIAGNOSED BY THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CAMPER WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 300. UPDATED 11/07/17*LJ CONSUMER STATED NEFF BROTHERS RV INSTALL NEW LOOKING NUTS AND TORQUE THEM TO FACTORY SPECIFICATONS. UPDATED 7/17/18*JB *TR

Manufacturer: STARCRAFT
Mfg Campaign: 11022788
Notice Date: Sep 12, 2017
Recall Date: Sep 12, 2017

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