Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Starcraft Rv
Safety Issue:
StarCraft RV (StarCraft) is recalling certain 2017 Starcraft AR-One MAXX, Autumn Ridge SCS, Travel Star EXP, 2018-2021 Autumn Ridge Outfitter, 2017-2019 Autumn Ridge, Launch Ultra Lite, 2018-2019 Avalon, GPS, Launch Outfitter, 2019 Mossy Oak Lite, 2019-2020 Mossy Oak, Mossy Oak Ultra Lite, 2018 Solstice, 2017-2018 Solstice Super Lite, 2018-2020 Telluride, and 2019-2021 Super Lite travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Jun 4, 2021
Starcraft Rv
Safety Issue:
Starcraft RV is recalling certain model year 2017 Comet, Satellite, Launch, and Autumn Ridge mini trailers manufactured June 21, 2016, to November 18, 2016 and equipped with the extreme package. The Federal labels on the affected vehicles may state incorrect tire and rim sizes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9902339
Recall Date: Dec 8, 2016
Consumer Complaints
1 ComplaintStarcraft Rv
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2018 (NA) STARCRAFT AUTUMN RIDGE 14RB CAMPER. WHILE DRIVING APPROXIMATELY 30 MPH, THE CAMPER SWAYED MORE THAN USUAL. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, CHECKED UNDERNEATH THE TRAILER, AND NOTICED THE BOLTS THAT HELD THE SHACKLES TO THE LEAF SPRING HAD NO NUTS TO HOLD THEM IN PLACE. THE CAMPER WAS NOT DIAGNOSED BY THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CAMPER WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 300. UPDATED 11/07/17*LJ CONSUMER STATED NEFF BROTHERS RV INSTALL NEW LOOKING NUTS AND TORQUE THEM TO FACTORY SPECIFICATONS. UPDATED 7/17/18*JB *TR
Corrective Action:
TL* THE CONTACT OWNS A 2018 (NA) STARCRAFT AUTUMN RIDGE 14RB CAMPER. WHILE DRIVING APPROXIMATELY 30 MPH, THE CAMPER SWAYED MORE THAN USUAL. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, CHECKED UNDERNEATH THE TRAILER, AND NOTICED THE BOLTS THAT HELD THE SHACKLES TO THE LEAF SPRING HAD NO NUTS TO HOLD THEM IN PLACE. THE CAMPER WAS NOT DIAGNOSED BY THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CAMPER WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 300. UPDATED 11/07/17*LJ CONSUMER STATED NEFF BROTHERS RV INSTALL NEW LOOKING NUTS AND TORQUE THEM TO FACTORY SPECIFICATONS. UPDATED 7/17/18*JB *TR
Additional Notes:
TL* THE CONTACT OWNS A 2018 (NA) STARCRAFT AUTUMN RIDGE 14RB CAMPER. WHILE DRIVING APPROXIMATELY 30 MPH, THE CAMPER SWAYED MORE THAN USUAL. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, CHECKED UNDERNEATH THE TRAILER, AND NOTICED THE BOLTS THAT HELD THE SHACKLES TO THE LEAF SPRING HAD NO NUTS TO HOLD THEM IN PLACE. THE CAMPER WAS NOT DIAGNOSED BY THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CAMPER WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 300. UPDATED 11/07/17*LJ CONSUMER STATED NEFF BROTHERS RV INSTALL NEW LOOKING NUTS AND TORQUE THEM TO FACTORY SPECIFICATONS. UPDATED 7/17/18*JB *TR
Mfg Campaign: 11022788
Recall Date: Sep 12, 2017
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